14
49-1000702 Rev. 1
Troubleshooting Tips...
Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
If needed, service can be scheduled by visiting us online
GEAppliances.com/service
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geappliances.ca/after-sales-support
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Problem
Possible Causes
What to Do
Refrigerator does not operate
The refrigerator is turned off
Turn on the refrigerator by pressing
Power
for 3 seconds. Set control
to desired temperature setting. See
Controls section.
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tripped.
Replace fuse or reset the breaker.
Vibration or rattling (slight
vibration is normal)
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See
Leveling Refrigerator
section
.
Motor operates for long periods
or cycles
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turned on.
Wait 24 hours for the refrigerator to
completely cool down.
Often occurs when large amounts
of food are placed in refrigerator.
This is normal.
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Check to see if package is holding
door open.
Hot weather or frequent door
openings.
This is normal.
Temperature control set at the
coldest setting.
See
Controls
section.
Refrigerator too warm
Temperature control not set cold
enough.
See
Controls
section.
Warm weather or frequent door
openings.
Set the temperature control one step
colder. See About the control.
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Check to see if package is holding
door open.
Refrigerator has odor
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refrigerator.
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tightly wrapped.
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months.
Interior needs cleaning.
See
Care and Cleaning
section
.
Moisture forms on outside of
refrigerator
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humidity.
Wipe surface dry.
Moisture collects inside (in
humid weather, air carries
moisture into refrigerator when
door is opened)
Too frequent or too long door
openings
TROUBLESHOOTING TIPS
