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GE MobileLink CB-1000, Installation And Troubleshooting Manual

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GE MobileLink CB-1000 Installation And Troubleshooting Manual Download Page 33

Revision D

MobileLink

29

2002783-060

Troubleshooting

Using the Serial/IP Tools to Troubleshoot the Connection

The Serial/IP Utility can be launched from the MUSE file server by 
right-clicking the icon in the systray and selecting either Port Monitor..., 
Trace Window..., or Configure... .

Port Activity

The Port Monitor window below shows one COM port configured in 
Serial/IP. The lights will shows TR and DR when there is a connection. 
TD and RD will flash to show the transmission and reception of data.

26A

27A

Summary of Contents for MobileLink CB-1000

Page 1: ...MobileLink Wireless Communications for ECG Installation and Troubleshooting Guide 2002783 060 Revision D ...

Page 2: ...on 005E 08 or higher It does not apply to other software versions Due to continuing product innovation specifications in this manual are subject to change without notice MAC MUSE and MUSE CV are trademarks owned by GE Medical Systems Information Technologies a division of General Electric Corporation All other marks are not owned by GE and are instead owned by their respective owners 2003 2004 Gen...

Page 3: ...ile 3 Installation Procedures 4 Client Bridge Configuration 4 Install the Client Bridge on the MAC 5000 12 Configure the MAC 5000 20 Repeat for Each MAC 5000 21 Set Up and Configure the MUSE File Server 21 Verification 26 Troubleshooting 27 Using the Serial IP Tools to Troubleshoot the Connection 29 Field Replaceable Units 31 Original Style Trolley 31 New Style Trolley 31 Glossary 32 Technical Spe...

Page 4: ...ii MobileLink Revision D 2002783 060 For your notes ...

Page 5: ... perform an operation which appears with a plus sign between the names of two keys you press and hold the first key while pressing the second key once This is called a keystroke combination For example Press Ctrl Esc means to press and hold down the Ctrl key while pressing the Esc key When instructions are given for typing a precise text string with one or more spaces the point where the spacebar ...

Page 6: ...d configuration of the MobileLink wireless communication for ECG Any changes made to configuration security etc by the customer after the initial installation are the responsibility of the customer On Line Center Support Contact the GE Medical Systems Information Technologies On Line Center at 1 800 558 7044 if you have questions or problems while performing this installation C 17 July 2003 Added ...

Page 7: ...received a Configuration Capture you can obtain a blank version of this file on the MobileLink CD PN 2015391 001 Print a copy of this file as a reference to use during the installation During installation you will be adding information to this file and storing the completed file on the MUSE file server 127 Station Name Port Number have been pre entered in this file with the following convention 12...

Page 8: ...een entered on the label you will be asked to apply the label to the bottom of the client bridge bracket assembly Service Label 1 Connect the client bridge to a computer using a straight through network cable Plug in the AC adapter for power 127 In order for the symbolst exe application to work properly the computer must be connected ONLY to the client bridge Any other network communications will ...

Page 9: ...obileLink 5 2002783 060 Installation Procedures The CB 1000 Unit List window appears 4 Select the device identified on the top line and click Configure The startup screen for the configuration tool appears 01B 02A ...

Page 10: ...e associated Netmask for this network segment 127 The Gateway address is only needed if the MAC 5000 will be on a different subnet than the MUSE file server 6 Select the Serial tab on the left side and then select the UART tab from the top row of tabs 7 Select verify the following in the UART tab Baud 115200 Data bits 8 bits Stop bits 1bit Parity none 03A 04A ...

Page 11: ...e Flow Control tab 9 Select verify the following in the Flow Control tab 10 Select the Protocol tab 11 Select verify that TCP Listen Port is selected in the Protocol tab Hardware flow control none Software incoming flow control no Software outgoing flow control no 05A 06A ...

Page 12: ...d for this MAC 5000 in the Configuration Capture file If you are using the suggested naming convention enter 3001 if this is MAC5K001 enter 3002 if this is MAC5K002 etc b Select verify the Reconnect after shutdown box is checked 14 Select the Packets tab 15 Verify that all the defaults on this tab are entered Linelength 1408 bytes Input timeout 10 ms Delimiters blank 07A 08A ...

Page 13: ...ct the Advanced tab 19 Select verify the following in the Advanced tab 20 Select the Encryption tab ESSID enter the SSID number from the Configuration Capture file or from the customer ANY not checked Station name MAC5K001 etc Operating mode Infrastructure MAC address built in Antenna diversity checked Transmit rate 1 2 5 11 the defaults Medium reservation none the default 09A 10A 9 ...

Page 14: ...es the rules for entering the encryption keys 127 All keys entered in this window must be of the same encryption level 40 bit or 128 bit Hexadecimal values must be preceded by 0x and are composed of the numbers 0 to 9 and letters A through F or a through f ASCII keys must not begin with 0x A key must always be entered in the key4 field This value is used by the system to determine whether the key ...

Page 15: ...customer is entering the encryption information for each bridge they will need to be aware of this information and be prepared to type the encryption key into the setup for each client bridge When you are configuring more client bridges select File Load Configuration Browse to the location on your hard drive where the configuration was saved in step 23 As you configure more client bridges the conf...

Page 16: ...you have an original style trolley or a new style trolley MAC 5000 Trolley Original Style MAC 5000 Trolley New Style If you are mounting a client bridge to a MAC 5000 with an original style trolley go to Installing Client Bridge on an Original Style Trolley on page 13 If you are mounting a client bridge to a MAC 5000 with a new style trolley go to Installing Client Bridge on a New Style Trolley on...

Page 17: ...rvice Label shown below Service Label 2 Apply the Service Label to the bottom of the bracket which will be used to assemble the client bridge to the original trolley This is the bracket which does not have the client bridge mounted Client Bridge Kit 13A MAC5K001 3001 192 168 0 5 255 255 255 0 none WLAN Original style bracket to be used with an original style trolley Client bridge is mounted to bra...

Page 18: ...y assembly from bracket and disconnect the power cable from the 5VDC connector on the client bridge 5 Replace the two screws which were removed in step 3 into the power supply housing Remove the other two screws diagonally opposite from the two screws just replaced and set aside along with the screw for the strain relief They will be needed later when mounting this assembly to the original style b...

Page 19: ...ews removed in step 5 attach the power supply to the original style bracket as shown below Route the communications cable between the power supply and the plastic client bridge bracket 9 Snap the client bridge onto the client bridge mounting bracket as shown Ensure that the communications cable is not pinched under the client bridge 38A mounting screws 43A power cable communications cable 44A ...

Page 20: ...the nylon strain relief as shown below 12 Tighten the strain relief and mount it to the bracket with the screw removed in step 5 127 When properly assembled you should have approximately 11 from the strain relief to the end of the communications cable 13 Slide the client bridge bracket assembly onto the MAC 5000 report tray as shown below Sliding Client Bridge Bracket Assembly onto Report Tray 19B...

Page 21: ...embly onto report tray until it stops and the screw mounting hole appears in the larger hole of the report tray see below Alignment of Report Tray Hole and Screw Mounting Hole 15 Using the screw and washer provided insert the screw into the screw mounting hole on the bottom of the report tray and tighten with a screwdriver 16 Connect the cable labeled COM2 to the COM2 port on the back of the MAC 5...

Page 22: ...ice Label shown below Service Label 2 Apply the Service Label to the new style client bridge bracket 127 The MobileLink kit includes two brackets For the new style trolley use the bracket which already has the client bridge and the power supply attached The other empty bracket has been included in the kit to add the wireless option to MAC 5000s with an original style trolley 3 Position the client ...

Page 23: ...02783 060 Installation Procedures 4 Line up the bracket screws with the holes in the trolley and tighten the screws to mount the bracket to the trolley 5 Connect the cable labeled COM2 to the COM2 port on the back of the MAC 5000 ...

Page 24: ...ll be quicker and the MAC 5000 user will be able to detect in or out of range before attempting wireless communication with the MUSE system Associated LED Associated LED Icon 6HULDO 3RZHU OZD V 2Q 1R If Serial Power Always On is set to No power consumption is similar to power consumption without MobileLink wireless option the MAC 5000 user will not be able to detect in or out of range before attem...

Page 25: ... utility contact the Jupiter On Line Center MUSE Technical Support for assistance Install the Tactical Software on the MUSE File Server 1 Insert the MobileLink CD into the MUSE file server 2 From the CD execute the si 303 exe file 3 Close the Release Notes window 4 Click the I Agree button on the License Agreement 5 From the Welcome Screen of the Serial IP Version 3 03 Installation Software click ...

Page 26: ...2783 060 Installation Procedures The Select Ports window appears 12 Starting with COM11 check the required number of serial ports one for each MAC 5000 with the MobileLink option and click OK The window shown below appears 15A 16A ...

Page 27: ... information for each port has been entered click Close Edit the muse ini File 1 Open the muse ini file c mei muse ini 2 Scroll to the following line UDPMaxTotalNoWorkTimeouts 3 Remove the semi colon and add 2 to the end of this line UDPMaxTotalNoWorkTimeouts 2 127 Changing this timeout setting helps the communication recover more quickly after going out of range 4 Save your changes to the muse in...

Page 28: ...dem Number you have assigned to the new modem in the space provided below Modem Number ________________ Use 3 digit format For example Modem Number 001 16 Repeat the steps in this section for each MAC 5000 cart that is being configured with a client bridge 127 Up to 30 MAC 5000 carts can be configured with the MobileLink option The MUSE system supports up to 20 concurrent connections Modem Type Fr...

Page 29: ...pace Password Space CVIS0019 Space m Space 3 digit modem number as recorded in the previous section and press Enter 4 Use the up arrow and change the modem number to set up additional services Repeat as needed for each modem that was configured 5 Close the Command Prompt window 6 After running this command open the Services list to verify that the service has been added 7 Verify CVISMDM_XXX where ...

Page 30: ... with an patient ECG 127 If no ECG is available for the verification take a flat line ECG with no patient ID number and store it to a floppy disk 3 Press the File Manager button 4 Select the ECG you would like to transmit 5 Press the Transmit button 6 Verify the selected ECG transmitted to the MUSE CV system 7 Repeat steps 1 through 8 for each MAC 5000 configured with a client bridge ...

Page 31: ... should verify the information provided by the hospital IT department to make sure that it is accurate Here are some possible factors that could affect communications 1 Improper Gateway Address would not allow proper routing 2 Improper Subnet Mask information would not allow enough IP Addresses or could conflict with routing 3 Duplicate IP Address would cause a conflict if another device on the ne...

Page 32: ...ransmit via the same access point the problem may be with the modem service that is associated with the non working cart Follow the steps in the above Possible Cause for the modem service not running or not functioning properly 4 If no carts can communicate via an individual access point try using another access point If no carts are working from any access point you should try restarting all mode...

Page 33: ...from the MUSE file server by right clicking the icon in the systray and selecting either Port Monitor Trace Window or Configure Port Activity The Port Monitor window below shows one COM port configured in Serial IP The lights will shows TR and DR when there is a connection TD and RD will flash to show the transmission and reception of data 26A 27A ...

Page 34: ...ct the Enable Trace checkbox to display information in this window By checking the Auto Scroll checkbox the last entry will automatically appear at the bottom of the list The figure below shows how the MUSE system will send data every 7 seconds to keep the CSI connection active The blue text is informational and in this case shows the connection closing after powering down the client bridge at the...

Page 35: ...lley 127 The client bridge is mounted to the bracket designed for the new style trolley If replacing a client bridge on a MAC 5000 with an original style trolley use the original bracket Item Part Number MAC 5000 MobileLink Kit Std Security US 2014403 002 MAC 5000 MobileLink Kit Std Security Europe 2014403 003 ...

Page 36: ...s resistance to interference If one or more bits in the pattern are damaged during transmission the original data can be recovered due to the redundancy of the transmission EIRP Effective Isotropic Radiated Power The EIRP is the apparent power transmitted towards the receiver if it is assumed that the signal is radiated equally in all directions such as a spherical wave emanating from a point sour...

Page 37: ...transmitter parallel to serial converter and a receiver serial to parallel converter each clocked separately Wi Fi Wireless Fidelity Wi Fi is a set of standards for wireless networks based on the IEEE 802 11 Wireless Ethernet standards Wi Fi was intended to be used for wireless LANs but is now often also used for Internet access WLAN Wireless Local Area Network ...

Page 38: ... covering 2 4 to 2 5 GHz programmable for different country regulations Data Rate 11 Mbps per channel maximum Max Output Power 100 mW Power Management Continuous Aware and Power Saving Modes Range Data throughput scaled to support up to 1 500 ft 450 m outdoors and up to 300 ft 90 m indoors TX Maximum Radiated EIRP FCC regulations part 15 247 in U S Modulation Direct Sequence Spread Spectrum DSSS w...

Page 39: ...Revision D MobileLink Index 1 2002783 060 Index ...

Page 40: ...Index 2 MobileLink Revision D 2002783 060 For your notes ...

Page 41: ...F FCC Federal Communications Commission 32 G glossary 32 I installation client bridge 12 MUSE file server 21 IP Internet Protocol 32 M MAD address 9 Mbps megabits per second 32 modem setup 23 muse ini file 23 O option Wireless communication 21 Q QPSK Quadrature Phase Shift Keying 32 S Serial IP tools 29 service label 13 18 specifications technical 34 SSID Service Set Identifier 32 system requireme...

Page 42: ...Index Index 4 MobileLink Revision D 2002783 060 ...

Page 43: ......

Page 44: ...epresentative GE Medical Systems Information Technologies GmbH Munzinger Straße 3 5 D 79111 Freiburg Germany Tel 49 761 45 43 0 Fax 49 761 45 43 233 Asia Headquarters GE Medical Systems Information Technologies Asia GE China Co Ltd 24th Floor Shanghai MAXDO Center 8 Xing Yi Road Hong Qiao Development Zone Shanghai 200336 P R China Tel 86 21 5257 4650 Fax 86 21 5208 2008 gemedical com ...

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