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2049809-001 Rev B
© 2010 by General Electric Company. All rights reserved.
Chapter 6: Troubleshooting
Troubleshooting
Problem
Probable Cause
Solution
Signal indicator
f l a s h e s
intermittently as
patient ambulates.
•
Mom is ambulating at the edge
of transmitter range.
•
Instruct patient to stay within signal
range and designated areas where
reception is clear.
•
Reduced range due to shielding
effect of hospital infrastructure. •
Install optional ceiling antenna system.
•
Transmitter antenna detached.
•
Contact your Service Representative.
(Reattach transmitter antenna as
instructed in Antenna Replacement
Chapter of Service Manual)
•
If problem persists, contact your
Information Technologies Service
Representative.
Signal and/
or Low Battery
indicators light
with transmitter
turned off.
•
External source of radio
frequency interference is
present.
•
Contact your Information Technologies
Service Representative.
•
Another transmitter with the
same frequency is in use within
the same facility.
•
Reprogram the transmitter and/or
receiver to a different frequency using
the procedure listed in “Appendix C”
after consultation with a frequency
coordinator designated by FCC.
•
Service required.
•
Discontinue use of one of the
transmitters.
•
If problem persists, contact your
Information Technologies Service
Representative.
Low Battery
indicator on the
receiver lights
c o n t i n u o u s l y
and Low Battery
indicator is
displayed on the
transmitter screen
and audio alarm
can be heard
periodically.
Battery is low
Recharge battery by connecting to the GE
recommended power adaptor.
