5.
Select the date of the simulated case in the agent cost or
checkout dashboard. You can check for the machine serial
number (Device ID#) in either of them depending on the method
of verification used (ran case or completed checkout).
6.
Verify data is present. If data is not present on the dashboard,
see "
Verification of MFA logs
" for troubleshooting.
For Example: Performing case with
Agent Cost
scenario is
shown below:
AC.26p.058
Select the
OR
room or the
Device ID#
from the
Daily View
field.
AC.26p.059
22
2094532-001 D 02 2018
Summary of Contents for Mini Field Agent
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