19
The Pr
oblem Solv
er
QUESTIONS?
USE THIS PROBLEM SOLVER
Problem
Possible Cause
What To Do
Spots and filming on
glasses and flatware.
Extremely hard water.
Low inlet water
temperature.
Overloading dishwasher.
Improper loading.
Old or damp powder
detergent.
Rinse agent dispenser
empty
Too little detergent.
• Use Jet-Dry
®
rinse agent to remove spots and prevent
new film buildup.
• To remove stubborn spots and pre-existing film from
glassware:
1. Remove all metal utensils from the dishwasher.
2. Do not add detergent.
3. Select the
COOK WARE
cycle.
4. Start the dishwasher and allow to run for 18 to 22
minutes. Dishwasher will not be in the main wash.
5. Open the door and pour 2 cups (500 ml) of white
vinegar into the bottom of the dishwasher.
6. Close the door and allow to complete the cycle. If
vinegar rinse doesn’t work: Repear as above, except
use 1/4 cup (60 ml) of citric acid crystals instead of
vinegar.
Cloudiness on
glassware.
Combination of soft water
and too much detergent
• This is called
etching
and is permanent. To prevent this
from happening, use less detergent if you have soft
water. Wash glassware in the shortest cycle that will
get them clean.
Water temperature entering
the dishwasher exceeds
150°F.
• Lower the water heater temperature.
Black or gray marks on
dishes.
Aluminum utensils have
rubbed against dishes.
• Remove marks with a mild abrasive cleaner.
Yellow or brown film
on inside surfaces.
Tea or coffee stains.
• Remove the stain by hand, using a solution of 1/2 cup
bleach and 3 cups warm water.
WARNING
Before cleaning interior wait at least 20 minutes after a
cycle for the heating element to cool down. Failure to
do so can result in burns.
An overall yellow or brown
film can be caused by iron
deposits in water.
• A special filter in the water supply line is the only wat
to correct this problem. Contact a water softener
company.
White film on inside
surfaces.
Hard water minerals.
• To clean the interior, apply dishwasher detergent to a
damp sponge. Wear rubber gloves.
Do not
use any
type of cleanser other than dishwasher detergent
because it may cause foaming or sudsing. Electrasol
®
Dishwashing Degergent has been approved for use in
all GE dishwashers.
Dishes don’t dry.
Low inlet water
temperature.
• Make sure inlet water temperature is correct (see pg. 6).
• Select
HEATED DRY
.
Rinse agent dispenser is
empty.
• Check the rinse dispenser.
Control panel
responded to inputs but
dishwasher never filled
with water.
Door latch may not be
properly seated.
• Call for service.
Dishwasher won’t run.
Fuse is blown or the circuit
breaker tripped.
• Replace fuse or reset circuit breaker. Remove any other
appliances from the circuit.
• Try resetting the
START/RESET
pad.
Steam.
This is normal.
• Steam comes through the vent by the door latch during
drying and when water is being pumped out.
Sanitized light does not
illuminate at the end of
the cycle.
(Anti-Bacteria cycle
only)
The door was opened and
the cycle was interrupted
during or after the main
wash portion
• Do not interrupt the cycle anytime during or after main
wash.
The incoming water
temperature was too low.
• Raise the water heater temperature to 120°F.
