18
QUESTIONS?
USE THIS PROBLEM SOLVER
Problem
Possible Cause
What To Do
Control panel lights go
off when you’re setting
controls.
Time too long between
touching of selected pads.
• Each pad must be touched within 30 seconds of the
others. To relight, touch any pad again, or unlock and
relatch door.
Noise.
Some of the sounds you’ll
hear are normal.
• Detergent cup opening
• The motor stopping during the drying period.
• Water draining out of the tub immediately after you
touch
START/RESET
pad.
Utensils are not secure in
the rack or something
small has dropped into the
rack.
• Make sure everything is secured in dishwasher.
Motor hums.
• Dishwasher has not been used on a regular basis. If you
do not use your dishwwasher often, set it to fill and pump
out once every week. This will help keep the seal moist.
Detergent left in
dispenser cups.
Dishes are blocking the
detergent cups.
• Reposition the dishes
Water standing in the
bottom of the tub.
This is normal.
• A small amount of clean water around the outlet on the
tub bottom at the back of the tub keeps the water seal
lubricated.
Water won’t pump out
of the tub.
Drain is clogged.
• If you have an air gap, clean it.
• Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
• If the dishwasher drains into a disposer, run disposer
clear.
Suds in the tub.
Correct detergent wasn’t
used.
• Use only automatic dishwasher detergents to avoid
sudsing. Electrasol
®
Dishwashing Degergent has been
approved for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and
let suds dissipate. Add 1 gallon of cold water to the tub.
Close the door until it locks into place. Pump out water
by pressing
START/RESET,
then after waiting 10
seconds press
START/RESET
again. Repeat if necessary.
Stained tub interior.
Detergent with colorant
was used.
• Some detergents contain colorant (pigment or dyes) that
will discolor the tub interior with extended use. Check
the detergent cup for signs of any discoloration. If cup is
discolored, change to detergent without any colorant.
Electrasol
®
Dishwashing Degergent has been approved
for use in all GE dishwashers.
Some tomato-based foods
can stain.
• Use of the
RINSE ONLY
cycle after adding the dish to
the load can decrease the level of staining.
Dishes and flatware not
clean.
Low inlet water
temperature.
• Make sure inlet water temperature is correct (see page 6).
Water pressure is
temporarily low.
• Turn on a faucet. Is water coming out more slowly than
usual? If so, wait until pressure is normal before using
your dishwasher.
Air gap is clogged.
• Clean the air gap.
Improper rack loading.
• Make sure dishware does not block the detergent
dispenser or the wash arms.
Rinse agent was spilled.
• Always wipe up rinse agent spills immediately.
