background image

PROBLEM

“F-” AND A NUMBER
FLASH ON DISPLAY

COOKTOP FEELS HOT

SURFACE UNITS WILL NOT
MAINTAIN A ROLLING
BOIL OR FRYING RATE IS
NOT FAST ENOUGH

FOODS COOK SLOWLY

SURFACE UNITS DO NOT
WORK PROPERLY

TINY SCRATCHES (MAY
APPEAR AS CRACKS) OR
ABRASIONS ON RADIANT
COOKTOP GLASS SURFACE

METAL MARKINGS
(MAY APPEAR AS
SCRATCHES)

DARK STREAKS OR SPECKS

AREAS OF
DISCOLORATION

ON COOKTOP

HOT SUGAR MIXTURES/
PLASTIC MELTED TO
THE SURFACE

FREQUENT CYCLING
OFF AND ON OF
SURFACE UNITS

POSSIBLE CAUSE

● 

If the time display flashes “F-” and a number, you have a function error code.

Press the 

 pad. Allow oven to cool for 1 hour. If the failure code

repeats, disconnect all power to the range. Call for service.

● 

Because the surface units heat by conduction, the cooktop surface may seem

hotter than you are used to. This is normal. Make sure flat-bottom pans are used.

● 

Pans which are absolutely 

 must be used.

● 

Pan bottoms should closely match the diameter of the cooking zone selected.

● 

Improper cookware being used. Pan bottoms should be 

 fairly heavy weight

and the same diameter as the cooking zone selected.

● 

Difficulty may be in the main distribution panel of your house, caused by a

blown oven-circuit fuse, a tripped oven-circuit breaker, the main fuse or the main
circuit breaker depending on the nature of the power supply. If a circuit breaker
is involved, reset it. If the control box uses fuses, the oven fuse (a cartridge-type)
should be changed BUT ONLY BY SOMEONE FAMILIAR WITH ELECTRICAL
CIRCUITS. If after doing 1 of these procedures the fuse blows or circuit breaker
trips again, call for service.

NOTE:  Apartment tenants or condominium owners should ask their building
management to perform this check before calling for service.

● 

Cooktop surface unit controls are not properly set, or the wrong control knob is

set for the surface unit you are using.

. Incorrect cleaning methods have been used, or coarse particles (salt or sand) are

between cookware and surface of cooktop, or the cookware with a rough bottom
has been used. Use recommended cleaning procedure, be sure cookware bottoms
are clean before use, and use cookware with smooth bottoms. Tiny scratches are
not removable but will become less visible in time as a result of cleaning.

● 

Do 

 

 aluminum cookware across the surface. Use recommended

cleaning procedure to remove marks.

● 

Incorrect cleaning materials have been used, encrusted 

 or grease

spatters remain on the surface. Use a razor scraper and recommended

cleaning procedure.

 Use a razor scraper and recommended cleaning procedure.

 Mineral deposits from water   food can be removed with Cook Top

Cleaning Creme.

 Turn the surface unit to LO, wipe the hot cooktop with several dry paper towels.

Use a razor scraper held at a 30° angle to the cooktop to scrape the hot spill to
a cool area outside the surface unit. Let the cooktop 

 Clean with Cook Top

Cleaning Creme.

● 

Incorrect cookware used. Use only flat cookware to minimize cycling.

(continued next 

33

Summary of Contents for JSP38GP

Page 1: ...hermostat Adjustment 16 Timed Baking 17 18 Surface Cooking 12 14 Control Settings 12 Cooking Tips 13 Home Canning Tips 14 Hot Surface Light 10 Problem Solver 33 34 More questions call GE Answer Center 800 626 2000 Care and Cleaning 27 32 Anti Tip Device 32 Glass Ceramic Cooktop 3I Door Removal 2 9 Storage Drawer 3O Consumer Services s5 Appliance Registration 2 Important Phone Numbers 35 Model and ...

Page 2: ...range Immediately contact the dealer or builder that sold you the range Save time and money Before you request service Check the Problem Solver in the back of this book It lists causes of minor operating problems that you can correct yourself To obtain service see the Consumer Services page in the back of this book We re proud of our service and want you to be pleased If for some reason you are no...

Page 3: ...r attach it to the wall or floor by nstalling the Anti Tip device supplied Make sure the chain fits If you pull the range out from the wall for any reason make sure the device is properly engaged before you push the range back Please refer to the Anti Tip device information in this book Failure to take this precaution ccmld result in tipping of the range and injury Do not leave children alone chil...

Page 4: ...they are d k in color During and after use do not touch or let clothing or other flammable materials contact surface units or areas nearby surface units allow sufficient time for cooling first Potentially hot surfaces include the cooktop and areas facing the cooktop When cooking pork follow the directions exactly and always cook the meat to an internal temperature of at least 170 F This assures th...

Page 5: ......

Page 6: ...rheating fat beyond the smoking point Never try to move a pan of hot fat especially a deep fat fryer Wait until the fat is cool When flaming foods are under the hood turn the fan off The fan if operating may spread the flame O Hot foods and steam can cause burns Be careful when opening any containers of hot food including popcorn bags cooking pouches and boxes To prevent possible injury direct ste...

Page 7: ...for cleaning or servicing See the complete installation instruction booklet included with the range for full details Leveling Use a 1X open end or adjustable wrench to equally back out the 4 legs The flanges rims below the sides of the cooktop must be raised above the top of the countertop Carefully slide the range into its installation space Observe that it is clearing the countertop Then place a...

Page 8: ...FEATURES OF YOUR RANGE Models JSP38GP JSP38GS JSP39GR JSP40AS 8 ...

Page 9: ...ht Switch 16 18 Automatic Oven Door Latch 25 27 6 Broil Element 21 29 19 Oven Shelf Supports Shelf positions for cooking are suggested in the Baking Roasting and Broiling sections 16 7 Oven Interior Light 16 30 8 Control Knobs for Surface Units 12 28 9 Surface Units 10 Dual Size Surface Units one 6 inch or 9 inch diameter 4 15 19 25 29 5 12 12 20 Oven Shelves with Stop locks 21 Removable Oven Door...

Page 10: ...me or temperature by larger amounts 8 BROIL Press this pad to select the broil function 9 BAKE Press this pad to select the bake function 10 CLEAN Press this pad to select self cleaning function See the Operating the Self Cleaning Oven section 11 COOK TIME Use this pad for Timed Bake operations 12 STOP TIME Use this pad along with the COOK TIME or CLEAN pad to set the oven to start and stop automa...

Page 11: ...s the INCREASE or DECREASE pad until the desired time is reached If TIMER is not showing press the TIMER ON OFF pad first then follow instructions above to set the timer To Cancel Timer Power Outage Press the TIMER pad until the After a power outage when power word TIMER quits flashing on is restored the display will flash the display about 4 seconds and time shown will no longer be correct for ex...

Page 12: ...the glass cooktop surface because it may scratch the glass Cooking Guide for Using Heat Settings HI Used to begin cooking or to bring water to a boil Reduce heat setting after water boils MEDIUM HIGH Setting halfway between HI and MED Maintains a fast boil on large amounts of food MED Saute and brown keeps food at a medium boil or simmer MEDIUM LOW Setting halfway between MED and LO Cook after sta...

Page 13: ...ty with the advantages of aluminum or copper heat conduction ven heat distribution Copper Bottom Good performance but copper may leave residues which can appear as scratches The residues can be removed as long as the cooktop is cleaned immediately Porcelain enamel Good performance only with a thick flat smooth bottom Avoid boiling dry as porcelain can melt and fuse to the surface Aluminum heavy we...

Page 14: ...urers of glass jars for canning such as Ball and Kerr and the United States Department of Agriculture Extension Service 4 Remember that canning is a process that generates large amounts of steam To avoid burns from steam or heat be careful when canning NOTE If your house has low voltage canning may take longer than expected even though directions have been carefully followed The process time will ...

Page 15: ...d the process set a self clean cycle see Operating the Self Cleaning Oven section lasting a minimum of 3 hours Oven Shelves The shelves are designed with stop locks so when placed correctly on the shelf supports they will stop before coming completely out of the oven and will not tilt when you are removing food from them or placing food on them When placing cookware on a shelf pull the shelf out t...

Page 16: ...pensive thermometers such as those found in the grocery store to check the temperature setting of your new oven These thermometers can vary by 2040 degrees To decide how much to change the temperature set the oven temperature 25 F higher or lower than the temperature in your recipe then bake The results of this test should give you an idea of how much the temperature should be changed To Adjust th...

Page 17: ...e clock first press the CLOCK pad Press the automatically at specific times that you set INCREASE or DECREASE pad until correct time of NOTE Before beginning make sure the oven clock day is displayed Press the CLOCK pad to start shows the correct time of day How to Set Immediate Start and Automatic Stop To avoid possible burns place the shelves in the correct position before you turn the oven on T...

Page 18: ...is 2 00 and the Cook Time is 3 hours Adding 3 hours to the time of day equals 5 00 4 Change the Stop Time from 5 00 to 7 00 by pressing the INCREASE pad until 7 00 appears in the display SO press the BAKE pad II BAKE 6 Press the INCREASE pad The last oven set temperature appears in the display Press the INCREASE or DECREASE pad until 325 is displayed At 4 00 the oven will turn on automatically The...

Page 19: ...ary For ovens without a preheat indicator light or tone preheat 10 minutes After the oven is preheated place the food in the oven as quickly as possible to prevent heat from escaping Baking Pans Use the proper baking pan The type of finish on the pan determines the amount of browning that will occur Dark rough or dull pans absorb heat resulting in a browner crisper crust Use this type for pies Shi...

Page 20: ...e recipe for baking since the shiny foil pan reflects heat away recommends will usually be crisper thinner and drier from the pie crust the cookie sheet helps retain it than it should be If baked in a pan smaller than recommended it may be undercooked and batter may overflow Check the recipe to make sure the pan size used is the one recommended Aluminum Foil Never entirely cover a shelf with a lar...

Page 21: ...s the CLEAWOFF pad when roasting is finished and then remove the food from the oven Most meats continue to cook slightly while standing after being removed from the oven Standing time recommended for roasts is 10 to 20 minutes This allows roasts to firm up and makes them easier to carve Internal temperature will rise about 5 to 10 F to compensate for temperature increase if desired remove the roas...

Page 22: ...ate and brown the meat Type Meat Tender cuts rib high quality sirloin tip rump or top round Lamb leg or bone in shoulder Veal shoulder leg or Ioin Pork loin rib or shoulder Ham precooked Poultry Chicken or Duck Chicken pieces Turkey ROASTING GUIDE Oven Temperatur 325 325 325 325 325 325 350 325 Doneness Rare Medium Well Done Rare Medium Well Done Well Done Well Done To Warm Well Done Well Done Wel...

Page 23: ...rmal and the fan may continue to run even after the oven is turned off Use of Aluminum Foil You can use aluminum foil to line your broiler pan and broiler rack However you must mold the foil tightly to the rack and cut slits in it just like the rack Without the slits the foil will prevent fat and meat juices from draining to the broiler pan The juices could become hot enough to catch on fire If yo...

Page 24: ...ace evenly Well Done l 2 to 3 4 inch thick c 10 7 Up to 8 patties take about same time Beef Steaks Rare 1 inch thick c 6 5 Steaks less than 1 inch thick cook Medium 1 to 1X Ibs c 8 6 through before browning Pan frying Well Done c 12 II is recommended Rare I X inch thick c 10 7 8 Slash fat Medium 2 to 2k i Ibs c 15 14 16 Well Done c 25 20 25 Chicken I whole A 35 10 15 Reduce time about 5 to 10 minu...

Page 25: ...y efficient oven operation and good baking results If you notice the gasket becoming worn frayed or damaged in any way or if it has become displaced on the door you should have it replaced 4 Close the door and make sure the oven light D is off If the oven light is not turned off the life of the bulb will be shortened or it may cause the bulb to burn out immediately The door will latch automaticall...

Page 26: ...to begin self cleaning at 9 00 after you re finished in the kitchen The oven is just soiled a normal amount so the normal Clean Time of 3 hours is preferred 1 Prepare the oven for cleaning 2 Close the oven door 3 preSs the CLEAN pad u CLEAN n4 Press the INCREASE pad D 6 Press the STOP TIME pad STOP 10 00 appears in the display and TIME STOP TIME flashes The control automatically sets the Stop Time...

Page 27: ...nameled surface of my oven A This is a normal condition resulting from heating and cooling during cleaning These lines do not affect how your oven performs Q Why do I have ash left in my oven after cleaning A Some types of soil will leave a deposit which is ash It can be removed with a damp sponge or cloth Q My oven shelves do not slide easily What is the matter A After many cleanings oven shelves...

Page 28: ...of string under and around the knob edge and pull up Clean the knobs with detergent and warm water using a soft cloth DO NOT scour the knobs To replace the knobs 1 The knob stem has a groove in each side The groove on 1 side has a spring clip The other groove is clear see illustration 2 Check the inside of the knob and find the molded rib 3 Replace the knob by fitting the molded rib inside the kno...

Page 29: ...e gasket becoming worn frayed or damaged in any way or if it has become displaced on the door you should have it replaced NOTE The gasket is designed with a gap at the bottom to allow for proper air circulation Inside Gasket Outside Gasket Gasket Outside of door Use soap and water to thoroughly clean the top sides and front of the oven door Do not let water run down through openings in the top of ...

Page 30: ...ed To open the drawer grasp the center of the handle and pull straight out The storage drawer may be removed for cleaning under the range To clean both the inside and the outside Wipe with To remove Pull the drawer straight out and lift over soap and water Rinse well the guide stops Do not use cleansing powders or harsh abrasives To replace Lift over the guide stops and slide the which may scratch...

Page 31: ...hese residues immediately may leave permanent marks Special Care Sugary spillovers such as jellies fudge candy syrups or melted plastics can cause pitting of the surface of your cooktop unless the spill is removed while still hot Special care should be taken when removing hot substances Follow these instructions carefully and remove soil while spill is still hot 1 Turn off all surface units affect...

Page 32: ...re are no electrical wires or plumbing in the area which the screw could penetrate Attach the stability chain in a location which will allow the chain to be in line with the bracket side to aide as much as possible when attached to the unit Test to see if the chain is securely fastened by tugging on the chain e Chain Long Screw Wall Plate ashe I m 3 Temporarily attach the loose end of the chain to...

Page 33: ...he oven fuse a cartridge type should be changed BUT ONLY BY SOMEONE FAMILIAR WITH ELECTRICAL CIRCUITS If after doing 1 of these procedures the fuse blows or circuit breaker trips again call for service NOTE Apartment tenants or condominium owners should ask their building management to perform this check before calling for service Cooktop surface unit controls are not properly set or the wrong con...

Page 34: ...t completely inserted in the electrical outlet The circuit breaker in your house has been tripped or a fuse has been blown Oven controls not properly set c Oven thermostat needs adjustment See the Adjusting Thermostat section Make sure the electrical plug is plugged into a live properly grounded power outlet Check for power outage See the Oven Control Clock and Timer section Bulb may be loose or b...

Page 35: ...r speech who have Braille controls for a variety of GE access to a TDD or a conventional teletypewriter may appliances and a brochure to call 800 TDI GEAC 800 833 4322 to request informa assist in planning a barrier free tion or service kitchen for persons with limited mobility To obtain these items free of charge call 800 626 2000 Service Contracts 800 626 2224 You can have the secure fkeling tha...

Page 36: ...about operating the product please contact your dealer or our Consumer Affairs office at the address below or call toll free GE Answer Center 800 626 2000 consumer information service Improper installation If you have an installation problem contact your dealer or installer You are responsible for providing adequate electrical gas exhausting and other connecting facilities as described in the Inst...

Reviews: