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GE JHP64G, Use And Care Manual

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GE JHP64G Use And Care Manual Download Page 41

PROBLEM

POSSIBLE CAUSE AND REMEDY

OVEN WILL NOT

● 

Oven too hot to accept cleaning instruction.

SELF-CLEAN

● 

Latch is not moved all the way to the right.

● 

Excessive spills, spatters, and soil deposits are not being cleaned up prior to

self-cleaning.

● 

START pad not touched.

OVEN DOOR

● 

Turn OVEN SET knob to CLEAN. Glowing Locked Light after knob is turned

WON’T LATCH

indicates oven is too hot from previous use and door won’t latch. To cool oven, open
door wide, then Latch can be moved.

● 

OVEN SET knob must be at CLEAN or OFF before Latch can be moved.

. Latch not moved all the way to the right.

OVEN DOOR

● 

Oven hasn’t cooled to a safe temperature.

WON’T UNLOCK

PROBLEM

POSSIBLE CAUSE AND REMEDY

 SURFACE

● 

Surface units are not plugged in solidly.

UNITS 

● 

Trim rings/drip pans are not set securely in the range top.

FUNCTIONING

● 

Surface unit controls are not properly set.

PROPERLY

41

Summary of Contents for JHP64G

Page 1: ...24 Leveling 7 Vent Duct 36 Microwave Oven 10 19 34 35 Precautions Auto Roast 12 13 Problem Solver 39 47 Auto Simmer 13 Repair Service Double DutyTM Shelf 18 19 34 Safety Instructions Light Bulb Replacement 34 Surface Cooking 20 23 35 Temperature Cooking 14 Canning Tips 21 Temperature Probe 12 14 34 Control Settings 20 Time Cooking 15 Cookware Tips 22 23 Time Defrosting 17 Warranty Back Cover Timer...

Page 2: ...liance Park Louisville KY40225 If you received a damaged cooking center Immediately contact the dealer or builder that sold you the cooking center Save time and money Before you request service check the Problem Solver on pages 39 through 41 It lists causes of minor operating problems that you can correct yourself All these things are normal with your microwave oven Steam or vapor escaping from Du...

Page 3: ...heat or cook food and is not intended for laboratory or industrial use Do not l ve children one children should not be Iefi alone or unattended in area where appliance is in use They should never be allowed to sit or stand on any part of the appliance Q Don t allow anyone to climb stand or hang on the door drawer or cooktop They could damage the cooking center and even tip it over causing severe p...

Page 4: ... could dehydrate and catch fire causing damage to your oven Do not operate the oven while empty to avoid damage to the oven and the danger of fire If by accident the oven should run empty a minute or two no harm is done However try to avoid operating the oven empty at all times it saves energy and prolongs life of the oven If materia inside the oven should ignite keep oven door closed turn oven of...

Page 5: ... could build up and the container could burst causing an injury Keep oven vent duct unobstructed Keep oven free from grease buildup Place oven rack in desired position while oven is cool If racks must be handled when hot do not let potholder contact heating units in the oven Pulling out shelf to the shelf stop is a convenience in lifting heavy foods It is also a precaution against burns from touch...

Page 6: ... minimum amount of water in a covered pan Watch foods when bringing them quickly to cooking temperatures at HI and MED HI heat settings When food reaches cooking temperature reduce heat immediately to lowest setting that will keep it cooking Use residual heat with surface cooking whenever possible For example when cooking eggs in the shell bring water and eggs to boil then turn to OFF position and...

Page 7: ... will then allow the cooking center to be moved for cleaning or servicing Leveling the Cooking Center Leveling screws are located on each corner of the base of the cooking center By removing the bottom drawer you can level the cooking center to an uneven floor with the use of a nutdriver To remove drawer pull drawer out all the way tilt up the front and remove it To replace insert glides at back o...

Page 8: ... foods Cooking CompleteReminder For all AUTO ROAST codes except Codes 6 and 7 TIME cooking and DEFROST cycles To remind you that you have food in the oven the oven will beep once a minute until you either open the door or touch the CLEAR OFF pad 13 Automatic Oven Timer 14 Oven ON Light 15 Oven Set Knob 16 Oven Temp Knob 17 Oven Cycling Light OVEN TEMP 18 Lock Light 19 Self Cleaning Oven Clean Ligh...

Page 9: ...the time you want oven to finish baking or cleaning The oven will automatically calculate the correct start time for you 3 CANCEL Touch this pad to stop conventional oven timer and self clean operation or enter a new clean time 9 TIMER ON OFF This feature uses no microwave energy It functions as a kitchen timer a hold timer after defrost or as a delay timer before microwave time or temperature coo...

Page 10: ...R DEF CODE flashes AUTO and WEIGHT appear on display Note If ERROR appears on display check the Code Guide Make sure weight corresponds to code number Twice during defrosting the oven beeps 3 times TURN flashes and oven shuts off TURN continues to flash until you open the door After turning the food close door and touch START When defrosting time is completed End flashes and oven beeps 3 times End...

Page 11: ...d Pieces Whole Chicken Turn over and 10 minutes shield run cold water in cavity Turkey Breast Turn over Shield where 20 minutes in breast side UP necessary refrigerator I I I I I I Chicken Pieces Turn over Separate and remove 5 minutes defrosted pieces Cornish Hens Remove wrapper 10 minutes whole and turn over run cold water in cavity Cornish Hens split Turn over 5 minutes Fish Fillets Turn over S...

Page 12: ...t in microwave safe dish Insert probe horizontally into the center meaty How to Auto Roast Beef to Medium area not touching bone or fat M e sure the handle does not touch the food or top or sides of the oven Cover with wax paper 1 Touch AUTO ROAST pad AUTO appears on display and Enter Roast Code flashes Touch number pad 2 Roast Code 2 appears on display and START flashes Touch START Display shows ...

Page 13: ...letely covered by liquid Chili 5 8 Precook meat Place probe 1 inch from top surface Stir after 3 hours if possible Chicken Stewing 4 6 Add 4 cups liquid Insert probe into meatiest area of inner thigh from below end and parallel to leg Turn over after 1 2 of time Broiler Fryer 3 4 Same procedure as above Ham or Pork Roast 4 6 Add 4 cups liquid soup Stock Vegetable 7 1o Make sure that vegetables and...

Page 14: ...Step 4 Touch 1 2 5 for 125 F MICRO TEMP COOK 125F and POWER 10 show on display Step 5 Touch POWER CONTROL pad ENTER POWER flashes Touch 5 for medium power MICRO TEMP COOK 125F and POWER 5 show on display Step 6 Touch START If internal temperature of the roast is less than 80 F display will show COOL or if temperature is 80 F or above display shows temperature counting up Step 7 When 125 F is reach...

Page 15: ...Step 3 Select your cook time For example touch 2 1 and 5 for two minutes and 15 seconds Display shows 2 15 and POWER 10 MICRO COOK TIME flashes Step 4 Touch TIME pad again POWER 101 O and II appear on display and ENTER MICRO COOK TIME flashes itep 5 Set your cook time How to Change Power Level After setting cook time touch POWER CONTROL pad then touch desired number for new power level Step 6 Touc...

Page 16: ...utes Here s how to do it Step 1 Take casserole from freezer and place in oven Step 2 Touch DEF The display shows O and POWER 3 ENTER MICRO DEF TIME flashes Step 3 Touch pads 1 5 0 and O for 15 minutes defrosting time 15 00 appears on display Defrosting is automatically set on power level 3 but can be changed by touching the POWER CONTROL pad and the desired power level Step 4 Set standing or hold ...

Page 17: ...ood is in a foil container transfer it to a microwave safe dish c For even defrosting some foods need to be broken up or separated part of the way through the defrosting time Check your cookbook for other defrosting tips 17 Questions and Answers Q When I press START I hear a dull thumping noise What is it A This sound is normal It is letting you know the oven is using a power level lower than 10 H...

Page 18: ... handling foods heated together with your oven shelf especially when heating Before placing food in the dishes check to see that they will fit together on or under the shelf Also be sure cookware is microwave safe To position the DOUBLE DUTYTM shelf tip the back slightly and fit the shelf support guides onto the support guides located on each side of the oven in the rear Cookware for heating or re...

Page 19: ...inners for heating If one dinner seems less done than desired return it to the box and continue heating on floor 1 to 2 more minutes How to Reheat Several Different Ijqxs of Foods Together When heating several different types of food together foods which should be served hot must be placed on the oven floor while foods which are only warmed should be placed on the shelf This is because microwave e...

Page 20: ...to lower settings Step 2 Turn either clockwise or counterclockwise to desired heat setting Control must be pushed in to set only from OFF position When control is in any position other than OFF it maybe rotated without pushing in Cooking Guide for Using Heats HI Quick start for cooking bring water to boil MED HI 7 Fast fry pan broil maintain fast boil on large amount of food MED 4 Saute and brown ...

Page 21: ... Pots that extend beyond 1 inch of the cooking element trim ring are not recommended for most surface cooking However when canning with water bath or pressure canner larger diameter pots may be used This is because boiling water temperatures even under pressure are not harmful to cooktop surfaces surrounding the surface unit HOWEVER DO NOT USE LARGE DIAMETER CANNERS OR CYI HER LARGE DIAMETER PO13 ...

Page 22: ...ther liquid HI Preheat skillet then grease ligbtly 3 Deep Fat Frying Do not overfill kettle with fat that may spill over when adding food Frosty foods bubble vigorously Watch foods frying at High HI temperatures and keep range and hood clean from accumulated grease Setting to Complete Cooking LOW 3 or WM then add cereal Finish timing according to package directions MED 4 to cook 1 or 2 minutes to ...

Page 23: ...Thick batter takes slightly longer time Tum over pancakes when bubbles rise to surface Pasta Noodles or spaghetti Covered Large Kettle or Pot HI In covered kettle bring salted water to a boil uncover and add pasta slowly so boiling does not stop MED HI 7 Cook uncovered until tender For large amounts HI may be needed to keep water at rolling boil throughout entire cooking time MED HI 7 for foods co...

Page 24: ...suggested on Baking Roasting and Broiling pages Oven Controls Conventional Oven Timer The Conventional Oven Timer is designed to automatically start and stop certain oven functions TIME BAKE or CLEAN Clock must be set before Conventional Oven Timer will operate To set Clock first touch CLOCK pad and then number pads to enter time of day For example if time is 1 30 touch number pads 1 3 and O and 1...

Page 25: ...e Bake The Conventional oven timer control allows you to turn the oven on or off automatically at specific times that you set Examples of Immediate Start oven turns on now and you set it to turn off automatically or Delay Start and Stop setting the oven to turn on automatically at a later time and turn off at a preset stop time will be described How to Set Immediate Start and Automatic Stop NOTE B...

Page 26: ...AKE STOP TIME and O appear on display Step 5 Touch number pads 7 0 and O to enter 7 00 for the time you want the oven to turn off 7 00 and BAKE STOP TIME are displayed Step 6 Touch START pad The oven automatically figures the start time so oven will turn off when you want baking to be completed 4 00 and BAKE START TIME are displayed In this example baking will begin at 4 00 and oven will turn off ...

Page 27: ...Metal Pan with B 350 375 20 35 satin finish bottom Layer chocolate Shiny Metal Pan with B 350 3750 25 30 satin finish bottom Loaf Metal or Glass Loaf Pans B 350 40 60 Cookies Brownies Metal or Glass Pans B C 325 3500 Drop Cookie Sheet 25 35 Bar cookies from mix use same time B C 350 4000 Refrigerator Cookie Sheet 10 20 Use Shelf C and increase temp B C 400 4250 Rolled or sliced Cookie Sheet 6 12 2...

Page 28: ...F t compensate for temperature rise if desired remove roast from oven at 5 to 10 F less than temperature on guide N YFE You may wish to use TIME BAKE as described on pages 25 and 26 to turn oven on and off automatically Remember that food will continue to cook in the hot oven and therefore should be removed when the desired internal temperature has been reached For Frozen Roasts Frozen roasts of b...

Page 29: ... cuts rib high quality sirloin tip rump or top round Lamb leg or bone in shoulder Veal shoulder leg or loin Pork loin rib or shoulder Ham precooked Ham raw temperature rise if desir remove roast from oven at 5 to 10 F less than temperature on guide Oven Temperature 325 325 325 325 325 325 Doneness Rare Medium Well Done Rare Medium Well Done Well Done Well Done To Warm Well Done For boneless rolled...

Page 30: ...drippings cool during broiling Stopping fat and meat juices from draining to the broiler pan prevents rack from serving its purpose and juices may become hot enough to catch fire 2 DO NOT place a sheet of aluminum foil on shelf To do so may result in improperly cooked foods damage to oven finish and increase in heat on outside surfaces of the oven Questions Answers Q Why should I leave the door cl...

Page 31: ... layer Ground Beef l lb 4 patties Space evenly Well Done to in thick c 7 4 5 Up to 8 patties take ahout same time Beef Steaks Rare l inch thick c Medium 1 to 1 lbs 7 7 Steaks less than 1 inch cook through c 9 9 before browning Pan frying is Well Done c 13 13 recommended Rare 1 in thick c 10 Medium 2 to 2 lbs 7 8 Slash fat c 15 14 16 Well Done c 25 20 25 Chicken 1 whole A 35 10 15 Reduce times abou...

Page 32: ...N TEMP knobs to CLEAN Controls will snap into final position when the CLEAN location is reached ii Step 2 Slide LATCH HANDLE to the right as far as it will go 3 00 CLEAN TIME and OVEN DOOR LATCHED appear on display The oven is programmed to clean for 3 hours but you may change clean time by touching CLEAR pad and number pads to enter a different clean time from 1V2 to 4 hours E EE appears on displ...

Page 33: ...ched for self cleaning while the LOCKED light is on If this happens let the oven cool until the LOCKED light goes off Then the oven door can be latched for self cleaning Q What should I do if excessive smoking occurs during cleaning A This is caused by excessive soil and you should switch the OVEN SET knob to OFF Open windows to rid room of smoke Allow the oven to cool for at least one hour before...

Page 34: ...in the front of the lamp cover Lift the lamp cover and gently twist the bulb to break the white silicone adhesive attached to the bulb and socket to prevent damage during shipping Unscrew the bulb and replace with a bulb of same type and wattage available from your GE supplier Screw replacement bulb into socket replace screw in lamp cover and re install Hood Filter and Hood Extension Re connect po...

Page 35: ...l before attempting to remove them To make cleaning easier the plug in surface units are removable Lift a plug in unit about 1 above the drip pan just enough to grasp it and you can pull it out Do not lift a plug in unit more than 1 If you do it may not lie flat on the drip pan when you plug it back in Repeated lifting of the plug in unit more than 1 above the drip pan can permanently damage the r...

Page 36: ...mperature 10 degrees 3 Return knob to oven matching flat area of knob to shaft NOTE Be certain knobs are returned to shafts from which they were removed Recheck oven performance before making an additional adjustment The oven lamp bulb is covered with a glass r rnovable cover which is held in place with a bail shaped wire Remove oven door if desired to reach cover easily To remove Hold hand under ...

Page 37: ...s on the door OUTSIDE OF DOOR Use soap and water to thoroughly clean the top sides and front of the oven door Pbrcelain Enamel Surfac Paper Towel Dry Cloth Soap and Water DO N USE oven cleaners cleansing powdera or harsh abrasives Oven Door Soap and Water Oven Gasket Avoid getting ANY cleaning material on the gasket Oven Liner c Soap and Water Cool before cleaning Frequent wiping with mild soap an...

Page 38: ...t brushing may be used to help remove imbedded soil and dust With careful use and handling filters will last for years However if replacement becomes necessary obtain a filter from your dealer Remove and Replace Filters 1 Cooking top Place finger in recess at front edge of filter push filter to rear until front edge clears the exhaust opening lower the front and remove When clean replace Place edg...

Page 39: ...d Dish not rotated turned or stirred as called for in recipe Too many dishes in oven at same time Food not thoroughly defrosted c Improper use of coverings Check cookbook and this book for instructions PROBE APPEARS Probe not inserted properly into oven receptacle or food ON DISPLAY Probe not used although Auto Roast pad has been touched ERROR APPEARS When using Auto Roast Code 7 to Temp Cook Hold...

Page 40: ...ght is defective ELECTRONIC Q Clock not set Touch CLOCK pad and enter time TOUCH PADS WILL NOT WORK ELECTRONIC If it cannot be reset by touching pads electrical service to your residence has caused DISPLAY PANEL interference signals on the main power line Disconnect your cooking center at the GOES BLANK main fuse or circuit breaker panel Wait one minute and reconnect power Reset clock OR BLINKS FO...

Page 41: ... is turned WON T LATCH indicates oven is too hot from previous use and door won t latch To cool oven open door wide then Latch can be moved OVEN SET knob must be at CLEAN or OFF before Latch can be moved Latch not moved all the way to the right OVEN DOOR Oven hasn t cooled to a safe temperature WON T UNLOCK PROBLEM POSSIBLE CAUSE AND REMEDY CALROD SURFACE Surface units are not plugged in solidly U...

Page 42: ... 42 ...

Page 43: ...rther help FIRST contact the people who serviced your appliance Explain why you are not pleased In most cases this will solve the problem NEXT if you are still not pleased write all the details including your phone number to Manager Consumer Relations GE Appliances Appliance Park Louisville Kentucky 40225 FINALLY if your problem is still not resolved write Major Appliance Consumer Action Panel 20 ...

Page 44: ...NERAL ELECTRIC FACTORY SERVICE GENERAL ELECTRIC HOTPOINT FACTORY SERVICE or GENERAL ELECTRIC CUSTOMER CARE SERVICE WHAT IS NOT COVERED c Service trips to your home to teach you how to use the product Read your Use and Care material If you then have any questions about operating the product please contact your dealer or our Consumer Affairs office at the address below or call toll free GE Answer Ce...

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