GENERAL
PROBLEM SOLVER
(continued)
PROBLEM
FOOD DOES NOT
BROIL PROPERLY
IN LOWER OVEN
FOOD DOES NOT ROAST
OR BAKE PROPERLY
IN LOWER OVEN
STRONG ODOR
TOP BURNERS
DO NOT LIGHT
OR DO NOT
BURN EVENLY
BURNERS HAVE
YELLOW OR
YELLOW-TIPPED
FLAMES
BURNER FLAMES VERY
LARGE OR YELLOW
CLOCK DOES NOT WORK
POSSIBLE CAUSE
●
The OVEN TEMP knob not set correctly.
●
The door not left ajar as recommended.
●
Improper shelf position is being used. See the Broiling section.
●
Necessary preheating was not done.
Food is being cooked on a hot pan.
●
Cookware is not suited for broiling.
●
Aluminum foil used on the broiler rack has not been fitted properly and slit.
The OVEN TEMP knob not set correctly.
Shelf position is incorrect. See the Baking or Roasting sections.
●
Roasting pan is too small.
●
Improper cookware is being used.
●
A foil tent was not used when needed to slow down browning.
●
Improper air/gas ratio in the oven. Adjust the oven burner air shutter.
●
An odor from the insulation around the inside of the oven is normal for the
first few times the oven is used. This is temporary.
●
Pilots are not lit. Make sure electrical plug is plugged into a live power outlet.
●
Burner holes on the side or around the top of burner may be clogged.
Remove burners and clean them with a small sewing needle or small safety pin.
Make sure you do not enlarge the holes.
●
Burners may not be fitted correctly onto the mounting brackets. Remove and
reinstall them
‘m
(A) Yellow
(B) Yellow tips on inner
(C) Soft blue
Call for service
cones—Normal for LP gas
Normal for natural gas
If burner flames look like (A), call for service. Normal burner flames should
look like (B) or (C), depending on the type of gas you use.
●
With LP gas, some yellow tipping on inner cones is normal.
●
If the cooking center is connected to LP gas, check all steps in the Installation
Instructions.
●
The cooking center electrical plug must be securely seated in a live power
outlet. Check for a blown fuse or a tripped circuit breaker.
If you need more help.. call, toll free:
GE Answer Center”
800.626.2000
consumer information service
If You Need Service...
To obtain service, see the Consumer Services page in
the back of this guide.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy with the
service you receive, here are three steps to follow for
further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In most
cases, this will solve the problem.
38
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Panel
20 North
Drive
Chicago, IL 60606
