GE JGB928 Owner'S Manual & Installation Instructions Download

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Troubleshooting Tips
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Problem

Possible Causes

What To Do

Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

inserted in the electrical outlet.

grounded outlet.

Burner slits on the side of the

• Remove the burner heads and clean them. Check the

burner may be clogged.

electrode area for burned-on food or grease. See the

Care and cleaning of the range

section.

Improper burner assembly.

• Make sure the burner parts are installed correctly.

See the

Care and cleaning of the range

section.

Burner flames very

Improper air to gas ratio.

• If range is connected to LP gas, contact the person

large or yellow

who installed your range or made the conversion.

Surface burners light

The oven gas shut-off valve

• To check the oven gas shut-off valve, remove the

but oven does not

may have accidentally been

drawer (see the

Care and cleaning of the range

moved during cleaning or

section). Remove the rear access panel by unscrewing

moving.

the thumb screws in the upper left and right corner.
Look for the gas shut-off lever at the back of the range.

Scratches (may appear

Incorrect cleaning

• Scratches are not removable. Tiny scratches will become

as cracks) on cooktop

methods being used.

less visible in time as a result of cleaning.

glass surface

Cookware with rough bottoms

• To avoid scratches, use the recommended cleaning

being used or coarse particles

procedures. Make sure bottoms of cookware are clean

(salt or sand) were between

before use, and use cookware with smooth bottoms.

the cookware and the surface
of the cooktop.

Cookware has been slid
across the cooktop surface.

Areas of discoloration

Food spillovers not cleaned

• See the

Cleaning the glass cooktop

section.

on the glass cooktop

before next use.

surface

Hot surface on a model with

• This is normal. The cooking zones may change color

a light colored glass cooktop.

when hot or cooling down. This is temporary and
will disappear as the glass cools to room temperature.

Plastic melted

Hot cooktop came into

• See the

Glass surface—Potential for permanent damage

to the glass cooktop

contact with plastic placed

Section

in the

Cleaning the glass surface

section.

surface

on the hot cooktop.

Pitting (or indentation)

Hot sugar mixture spilled

• Call a qualified technician for replacement.

of the cooktop

on the cooktop.

Top burners do not light
or do not burn evenly.
(The front right burner
is designed to have
slightly smaller flames
between the 6 and 9
o’clock positions. This
is normal.)

Lever is
shown closed.
PULL TO OPEN.

Thumb screws

Operating

Instructions

Car

and

Cleaning

Installation

Instructions

oubleshooting

Tips

Safety

Instructions

Consumer

uppor

Summary of Contents for JGB928

Page 1: ...n Vents 37 Self Cleaning 28 29 Shelves and Drawer Racks 38 Stainless Steel Surfaces 32 Installation Instructions 39 50 Air Adjustment 49 Anti Tip Device 42 50 Checking Burner Ignition 48 Connecting the Range to Gas 43 45 Dimensions and Clearances 41 Electrical Connections 46 47 Leveling the Range 49 LP 50 Troubleshooting Tips 51 54 Accessories 55 Consumer Support Consumer Support Back Cover Produc...

Page 2: ...ust be followed to minimize the risk of fire or explosion electric shock or to prevent property damage personal injury or loss of life All ranges can tip and injury could result To prevent accidental tipping of the range attach it to the wall by installing the Anti Tip device supplied If the Anti Tip device supplied with the range does not fit this application use the universal Anti Tip device WB2...

Page 3: ...roperly grounded three prong outlet in accordance with the National Electrical Code Do not use an extension cord with this appliance SAFETY PRECAUTIONS IMPORTANT SAFETY NOTICE The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the state to cause birth defects or other reproductive harm and requires businesses to...

Page 4: ... material could be ignited if brought in contact with flame or hot oven surfaces and may cause severe burns Do not store flammable materials in an oven a range drawer or near a cooktop Do not store or use combustible materials gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance Do not let cooking grease or other flammable materials accumulate in or near th...

Page 5: ...re heating or as fats melt slowly Use a deep fat thermometer whenever possible to prevent overheating fat beyond the smoking point Use the least possible amount of fat for effective shallow or deep fat frying Filling the pan too full of fat can cause spillovers when food is added Do not flame foods on the cooktop If you do flame foods under the hood turn the fan on Do not use a wok on the cooking ...

Page 6: ...overs or cleaning solution may penetrate a broken cooktop and create a risk of electrical shock Contact a qualified technician immediately should your glass cooktop surface become broken Never use the glass cooktop surface as a cutting board Do not place or store items that can melt or catch fire on the glass cooktop surface even when it is not being used Be careful when placing spoons or other st...

Page 7: ... oven except as described in this manual Misuse could result in a fire hazard or damage to the range When using cooking or roasting bags in the oven follow the manufacturer s directions Do not use your oven to dry newspapers If overheated they can catch fire Use only glass cookware that is recommended for use in gas ovens Always remove any broiler pan from range as soon as you finish broiling Grea...

Page 8: ...ore using any burner After Lighting a Gas Burner Do not operate the burner for an extended period of time without cookware on the grate The finish on the grate may chip without cookware to absorb the heat Be sure the burners and grates are cool before you place your hand a pot holder cleaning cloths or other materials on them Sealed Gas Burners Your gas range cooktop has four sealed gas burners Th...

Page 9: ...t standards This can be hazardous to your health Top of Range Cookware Aluminum Medium weight cookware is recommended because it heats quickly and evenly Most foods brown evenly in an aluminum skillet Use saucepans with tight fitting lids when cooking with minimum amounts of water Cast Iron If heated slowly most skillets will give satisfactory results Enamelware Under some conditions the enamel of...

Page 10: ...self cleaning oven section Oven Light On Off Pad Touch to turn the oven light on or off Delay Start Pad Use along with Cooking Time or Self Clean pads to set the oven to start and stop automatically at a time you set Cooking Time Pad Touch and then touch the number pads to set the amount of time you want your food to cook The oven will shut off when the cooking time has run out Clear Off Pad Touch...

Page 11: ...estored This is because the flow of gas is automatically stopped and will not resume when power is restored until the glow bar has reached operating temperature Upper Oven Light Touch the Oven Lightpad on the upper control panel to turn the light on or off On some models the Oven Light switch is on the lower front control panel Upper Oven Vent Your oven is vented through ducts at the rear of the r...

Page 12: ...results will be better if baking pans are centered in the oven as much as possible Pans should not touch each other or the walls of the oven If you need to use two shelves stagger the pans so one is not directly above the other and leave approximately 11 2 between pans from the front back and sides of the wall Oven Moisture As your oven heats up the temperature change of the air in the oven may ca...

Page 13: ...ell Done to 12 oz D 10 10 Medium 2 11 2 thick about 1 lb D 10 4 6 Well Done D 17 12 14 How to Set the Upper Oven for Broiling Place the meat or fish on a broiler grid in a broiler pan Follow suggested shelf positions in the Broiling Guide The oven door must be closed during broiling Touch the Broil Hi Lo pad once for Hi Broil To change to Lo Broil touch the Broil Hi Lo pad again Touch the Start pa...

Page 14: ... minutes Touch the Kitchen Timer On Off pad Touch the number pads until the amount of time you want shows in the display The maximum number of minutes that can be entered is 59 To set additional time you will need to set it by hours and minutes For example to enter 1 hour and 30 minutes touch 1 3 and 0 in that order If you make a mistake press the Kitchen Timer On Off pad and begin again Touch the...

Page 15: ... left in the oven will continue cooking after the oven turns off How to Set a Delayed Start and Automatic Stop The upper oven will turn on at the time of day you set cook for a specific length of time and then turn off automatically Make sure the clock shows the correct time of day Touch the Bake pad Touch the number pads to set the desired oven temperature Touch the Cooking Time pad NOTE If your ...

Page 16: ...oaf or casseroles Insert the probe into the meatiest part of the inner thigh from below and parallel to the leg of a whole turkey How to Set the Upper Oven For Cooking When Using the Probe Insert the probe into the food Plug the probe into the outlet in the oven Make sure it s pushed all the way in Close the oven door Touch the Probe pad Touch the number pads to set the desired internal food or me...

Page 17: ... exterior Roasts or poultry should be cooked on shelf position A When you are convection roasting it is important that you use a broiler pan and grid for best convection roasting results The pan is used to catch grease spills and the grid is used to prevent grease spatters Place the shelf in shelf position A In a convection oven a fan circulates hot air over under and around the food This circulat...

Page 18: ...hange the oven temperature touch the Convection Bake or Convection Roast pad and then the number pads to set the new temperature When the oven starts to heat the changing temperature starting at 100 F will be displayed When the oven reaches the temperature you set 3 beeps will sound Touch the Clear Offpad when finished NOTE You will hear a fan while cooking with convection The fan will stop when t...

Page 19: ...n the internal temperature of the food reaches the number you have set the probe and the oven turn off and the oven control signals To stop the signal touch the Clear Off pad Use hot pads to remove the probe from the food Do not use tongs to pull on it they might damage it CAUTION To prevent possible burns do not unplug the probe from the oven outlet until the oven has cooled Do not store the prob...

Page 20: ...F 140 F Shank 5 lbs fully cooked 14 18 325 F 140 F Lamb Bone in 3 to 5 lbs Medium 17 20 325 F 160 F Well 20 24 325 F 170 F Boneless 3 to 5 lbs Medium 17 20 325 F 160 F Well 20 24 325 F 170 F Seafood Fish whole 3 to 5 lbs 30 40 total 400 F Lobster Tails 6 to 8 oz each 20 25 total 350 F Poultry Whole Chicken 21 2 to 31 2 lbs 24 26 350 F 180 185 F Cornish Hens Unstuffed 1 to 11 2 lbs 50 55 total 350 ...

Page 21: ... off automatically food left in the oven will continue cooking after the oven turns off How to Set a Delayed Start and Automatic Stop The upper oven will turn on at the time of day you set cook for a specific length of time and then turn off automatically Make sure the clock shows the correct time of day Touch the Convection Bake pad Touch the number pads to set the desired oven temperature Touch ...

Page 22: ...his special features mode Fahrenheit or Celsius Temperature Selection Your oven control is set to use the Fahrenheit temperature selections but you may change this to use the Celsius selections Touch the Bake and Broil Hi Lo pads at the same time for 3 seconds until the display shows SF Touch the Broil Hi Lo and Cooking Time pads at the same time The display will show F Fahrenheit Touch the Broil ...

Page 23: ... time for 3 seconds until the control beeps twice The display will show LOC continuously and the time of day if not blacked out NOTE All cooking and timing functions will be cancelled when locking out the control To unlock the control touch the 9 and 0 touch pads at the same time for 3 seconds until the control beeps twice and LOC will be removed from the display NOTE Some models have a Control Lo...

Page 24: ...are active during the Sabbath feature How to Set for Timed Baking Roasting Immediate Start and Automatic Stop Make sure the clock shows the correct time of day and the oven is off Press and hold both the Bake and Broil Hi Lo pads at the same time until the display shows SF Tap the Delay Start pad until SAb bAtH appears in the display Touch the Start pad and will appear in the display Touch the Coo...

Page 25: ...ad until 12 shdn or no shdn appears in the display 12 shdn indicates that the oven will automatically turn off after 12 hours no shdn indicates that the oven will not automatically turn off Touch the Start pad NOTE If a power outage occurred while the oven was in Sabbath the oven will automatically turn off and stay off even when the power returns The oven control must be reset Operating Instructi...

Page 26: ...ade the adjustment touch the Start pad to go back to the time of day display Use your oven as you would normally NOTE The thermostat adjustment for Baking will also affect Convection Baking or Convection Roasting Most recipes for baking have been developed using high fat products such as butter or margarine 80 fat If you decrease the fat the recipe may not give the same results as with a higher fa...

Page 27: ...en drawer is 4 Do not put liquid or water in the lower oven drawer Never place plastics paper canned foods or combustible material in the lower oven drawer The lower oven drawer may be used to bake foods using the same times and temperatures as a standard oven Foods ideal for baking in the lower oven drawer include pizza frozen foods casseroles biscuits rolls and many desserts Push in and turn the...

Page 28: ... ventilated room NOTE Use caution when opening the upper oven after the self clean cycle has ended The oven may still be hot Wipe up heavy soil on the oven bottom How to Set the Upper Oven for Cleaning NOTE The surface burners must be turned off prior to the self clean start time If your model has a latch latch the door Touch the Self Clean pad Using the number pads enter the desired clean time if...

Page 29: ... flash and the oven control will signal if you set the clean cycle and forget to close the oven door or forget to latch the door on models with a latch To stop a clean cycle touch the Clear Off pad When the LOCKED DOOR light goes off indicating the oven has cooled below the locking temperature unlatch the door on models with a latch and open the door After a Clean Cycle You may notice some white a...

Page 30: ...s and burner heads can be lifted off making them easy to clean The burner bases and electrodes are not removable CAUTION Do not operate the cooktop without all burner parts and grates in place When one burner is turned to LITE all the burners spark Do not attempt to disassemble or clean around any burner while another burner is on An electric shock may result which could cause you to knock over ho...

Page 31: ...ing powders to clean the burners or electrodes This can damage the burners and electrically short the electrodes Replacement The top sides of the Right Front Right Rear and Left Front burner heads are marked with the letters RF RR and LF respectively to aid reassembly NOTE Before removing the burner caps and heads remember their size and location Replace them in the same location after cleaning Th...

Page 32: ...e on porcelain cooktop models To avoid damaging the porcelain enamel surface of the cooktop and to prevent it from becoming dull clean up spills right away Foods with a lot of acid tomatoes sauerkraut fruit juices etc or foods with high sugar content could cause a dull spot if allowed to set When the surface has cooled wash and rinse For other spills such as fat spatterings etc wash with soap and ...

Page 33: ...rub the residue area applying pressure as needed If any residue remains repeat the steps listed above as needed For additional protection after all residue has been removed polish the entire surface with CERAMABRYTE Ceramic Cooktop Cleaner and a paper towel The CERAMA BRYTE Ceramic Cooktop Scraper and all recommended supplies are available through our Parts Center See instructions under To Order P...

Page 34: ...cooktop scraper please call our toll free number National Parts Center 800 626 2002 U S 888 261 3055 Canada CERAMA BRYTE Ceramic Cooktop Cleaner WX10X300 CERAMA BRYTE Ceramic Cooktop Scraper WX10X0302 Kit WB64X5027 Kit includes cream and razor scraper CERAMA BRYTE Cleaning Pads for Ceramic Cooktops WX10X350 To Order Parts Cleaning the glass cooktop on some models Glass surface potential for perman...

Page 35: ...cause discoloration and should be wiped up immediately When the surface is cool clean and rinse Do not use oven cleaners cleansing powders or harsh abrasives on the outside of the door Lift the door straight up and off the hinges The gasket is designed with a gap at the bottom to allow for proper air circulation Do not rub or clean the door gasket it has an extremely low resistance to abrasion If ...

Page 36: ...g off the circuit breaker Make sure the drawer heating element is cool Care and cleaning of the range Removable Lower Oven Drawer Pan NOTE Allow lower oven drawer to cool before removing pan NOTE Wipe spills promptly after each use Never place use or self clean the lower oven drawer pan in the upper oven Lower oven drawer has a removable pan for easy cleaning Clean with hot soapy water and a spong...

Page 37: ... Do not use abrasive cleansers strong liquid cleaners plastic scouring pads or oven cleaners on the control panel they will damage the finish Do not try to bend knobs by pulling them up or down or by hanging a towel or other such loads This can damage the gas valve shaft The control knobs may be removed for easier cleaning Make sure the knobs are in the OFF positions and pull them straight off the...

Page 38: ...power to the range at the main fuse or circuit breaker panel Be sure to let the light cover and bulb cool completely The oven light bulb is covered with a removable glass cover that is held in place with a bail shaped wire Remove the oven door if desired to reach cover easily To remove Hold a hand under the cover so it doesn t fall when released With fingers of the same hand firmly push back the w...

Page 39: ...asic mechanical skills Proper installation is the responsibility of the installer Product failure due to improper installation is not covered under the Warranty Installation Range Instructions Do not store or use combustible materials gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance If you smell gas Open windows Don t touch electrical switches Extinguis...

Page 40: ... the range up to 200 F Avoid placing cabinets above the range To reduce the hazard caused by reaching over the open flames of operating burners install a ventilation hood over the range that projects forward at least 5 beyond the front of the cabinets The ventilating hood must be constructed of sheet metal not less than 0 0122 thick Install above the cooktop with a clearance of not less than 1 4 b...

Page 41: ...rward from cabinet 18 0 1 4 Minimum to cabinets on either side of the range 36 473 4 Depth with door open 46 3 4 Height 41 Installation Instructions Provide adequate clearances between the range and adjacent combustible surfaces These dimensions must be met for safe use of your range The location of the electrical outlet and pipe opening see Gas Pipe and Electric Outlet Locations may be adjusted t...

Page 42: ...o not locate the range where it may be subject to strong drafts Any openings in the floor or wall behind the range should be sealed Make sure the openings around the base of the range that supply fresh air for combustion and ventilation are not obstructed by carpeting or woodwork Your range like many other household items is heavy and can settle into soft floor coverings such as cushioned vinyl or...

Page 43: ...etal appliance connector is recommended unless local codes require a hard piped connection Never use an old connector when installing a new range If the hard piping method is used you must carefully align the pipe the range cannot be moved after the connection is made To prevent gas leaks put pipe joint compound on or wrap pipe thread tape with Teflon around all male external pipe threads A Instal...

Page 44: ... OUTLET LOCATIONS 9 30 2 4 4 24 13 141 2 21 2 3 61 2 Recommended area for 120V outlet on rear wall and area for through the wall connection of pipe stub and shut off valve Recommended area for through the floor connection of pipe stub and shut off valve ...

Page 45: ...ler Inform the consumer of the location of the gas shut off valve Gas Flow into Range Gas shut off valve 1 2 or 3 4 Gas pipe Pressure regulator Nipple 90 Elbow 90 Elbow Adapter Adapter 90 Elbow Quick connect or union Installer Inform the consumer of the location of the gas shut off valve Alternate Hookup Nipple Nipple 90 Elbow Note To gain access to the regulator remove the lower oven drawer and o...

Page 46: ...cuit and automatically switch off power when a threshold leakage level is detected These devices must be manually reset by the consumer The National Electrical Code requires the use of GFCI s in kitchen receptacles installed to serve countertop surfaces Performance of the range will not be affected if operated on a GFCI protected circuit but occasional nuisance tripping of the GFCI breaker is poss...

Page 47: ...licable the Standard for Manufactured Home Installations latest edition Manufactured Home Sites Communities and Set Ups ANSI A225 1 latest edition or with local codes In Canada mobile home installation must be in accordance with the current CAN CSA Z240 MH Mobile Home Installation Code Electric Disconnect Locate disconnect plug on the range back Pinch sides of connector and pull out of range back ...

Page 48: ...perate the oven press the BAKE pad and then press the number pads until 350 appears in the display Touch the START pad After 30 90 seconds the oven burner will ignite and burn until the set temperature is reached The oven burner will continue to cycle on and off as necessary to maintain the oven at the temperature indicated by the display To check ignition of the broil burner touch the BROIL HI LO...

Page 49: ...uld have approximately 1 blue cones and if range is supplied with natural gas should burn with no yellow tipping With most LP gas small yellow tips at the end of outer cones are normal Flames should not lift off burner ports If lifting is observed gradually reduce air shutter opening until flames are stabilized ADJUST BROIL AND OVEN BURNER AIR ADJUSTMENT SHUTTERS IF NECESSARY CONT 8 Air adjustment...

Page 50: ... standards for all normal conditions The use of this device does not preclude tipping of the range when not properly installed If the Anti Tip device supplied with the range does not fit this application use the universal Anti Tip device WB2X7909 Anti Tip device Slotted head screw Wallplate Approx 20 21 8 Marked edge of range INSTALLING THE ANTI TIP DEVICE CONT 10 Install the sleeve anchor into th...

Page 51: ...ratches will become as cracks on cooktop methods being used less visible in time as a result of cleaning glass surface Cookware with rough bottoms To avoid scratches use the recommended cleaning being used or coarse particles procedures Make sure bottoms of cookware are clean salt or sand were between before use and use cookware with smooth bottoms the cookware and the surface of the cooktop Cookw...

Page 52: ...od does not Oven controls improperly set Make sure you touch the Broil Hi Lo pad broil properly Oven door not closed See the Using the upper oven section in the upper oven Improper shelf position See the Broiling Guide being used Food being cooked in a hot pan For best results use a pan designed for broiling Make sure it is cool Cookware not suited for broiling For best results use a pan designed ...

Page 53: ...eavily soiled ovens may need to self clean again or for a longer period of time LOCK DOOR flashes The self clean cycle has been Close the oven door in the display selected but the door is not closed LOCKED DOOR light The oven door is locked Touch the Clear Off pad Allow the oven to cool is on when you want because the temperature to cook inside the oven has not dropped below the locking temperatur...

Page 54: ...n fan will run until the and off automatically function is over or the door is opened Convection fan not Preheat temperature Fan will start automatically once the preheat working some models not reached temperature is reached Drawer does not slide The drawer is out of alignment Fully extend the drawer and push it all the way in smoothly or drags See the Care and cleaning of the range section Drawe...

Page 55: ... you had extra heavy duty oven racks NOW AVAILABLE for your range GE s innovative self cleanable porcelain coated oven racks Heavy Duty Durable Able to be cleaned in a self cleaning oven Visit ge com U S or www GEAppliances ca Canada for more information Grates Broiler Pan Light Bulbs Knobs Cleaner Surface Burner Caps Heads Oven and Drawer Racks Operating Instructions Care and Cleaning Installatio...

Page 56: ...56 Notes Operating Instructions Safety Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Consumer Support ...

Page 57: ... protection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more any brand Plus there s no extra charge for emergency service and low monthly financing is available Even icemaker coverage and food spoilage protection is offered You can rest easy knowing that al...

Page 58: ...ce of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains information you will need should you require service Our service number is 800 GE CARES 800 432 2737 Read your Owner s Manual carefully It will help you operate your new appliance properly Model Number Serial Number E mail Addr...

Page 59: ...Notes 59 Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Safety Instructions Consumer Support ...

Page 60: ...60 Notes Operating Instructions Safety Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Consumer Support ...

Page 61: ...61 Notes Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Safety Instructions Consumer Support ...

Page 62: ...at your legal rights are consult your local or state consumer affairs office or your state s Attorney General Warrantor General Electric Company Louisville KY 40225 For The Period Of GE Will Replace One Year Any part of the range which fails due to a defect in materials or workmanship During this From the date of the limited one year warranty GE will also provide free of charge all labor and in ho...

Page 63: ...One Year Any part of the range which fails due to a defect in materials or workmanship During this From the date of the limited one year warranty Mabe will also provide free of charge all labor and in home service original purchase to replace the defective part Five Years A replacement glass cooktop if it should crack due to thermal shock discolor crack at the From the date of the rubber seal betw...

Page 64: ...l 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty expires In Canada call 1 888 261 2133 Parts and Accessories In the U S ge com Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Order on line today 24 hours every day or by phone ...

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GE JGB928, Owner'S Manual & Installation Instructions

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