background image

– 28 –

Parts and
Accessories
800.626.2002

Whatever your question about any GE major appliance, GE Answer Center®
information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center® service is open
24 hours a day, 7 days a week.

A GE Consumer Service professional will provide expert repair service, scheduled at a
time that’s convenient for you. Many GE Consumer Service company-operated locations
offer you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m.
weekdays, 9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your
appliance inside and out—so most repairs can be handled in just one visit.

GE Answer
Center®
800.626.2000

In-Home
Repair
Service
800.444.1845

Service
Contracts
800.626.2224

For Customers
with Special
Needs…
800.626.2000

You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple-year contract, you’re assured of future
service at today’s prices.

Individuals qualified to service their own appliances can have parts or accessories sent
directly to their home. The GE parts system provides access to over 47,000 parts…and all
GE Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are
accepted.

User maintenance instructions cover procedures intended to be performed by any
user. Other servicing generally should be referred to qualified service personnel.
Caution must be exercised, since improper servicing may cause unsafe operation.

GE offers, free of charge, a brochure to assist in planning
a barrier-free kitchen for persons with limited mobility.
Consumers with impaired hearing or speech who have
access to a TDD or a conventional teletypewriter may call
800.TDD.GEAC (800.833.4322) to request information
or service.

Consumer
Services

Summary of Contents for JGB910 and

Page 1: ...C PUB 31 9046 03 00 MODEL SERIES TECHNICAL SERVICE GUIDE GE Consumer Service Training XL44TM Self Cleaning Gas Convection Ranges JGB910 JGB920...

Page 2: ...ch do not use any phone in the building Immediately call the gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach the gas supplier call the fire department C...

Page 3: ...Propane Gas 5 Upper Control Panel Access 7 Lower Control Panel Access 9 Warming Zone 9 Convection Oven Fan 10 Warming Drawer 11 Special Features 12 Fault Code Memory Display 14 On Board Diagnostic Te...

Page 4: ......

Page 5: ......

Page 6: ...E When the cooktop is raised the gas jets and warming zone unit are accessible for repair 7 Remove 4 wires B connected to the warming zone 8 Disengage the prop rods from the range side panel Lift off...

Page 7: ...SETTING at least two other burners must be lit Light the burner being adjusted and turn the knob to LOW Remove the knob and insert the screwdriver into the shaft of the control valve Turn the adjustm...

Page 8: ...the orifice hoods against the orifice needle until the hoods are snug 2 2 turns DO NOT OVER TIGHTEN Check the burners for proper flame adjustment The burner flame should have approximately 1 blue con...

Page 9: ...into the side frame slot 4 Grasp the face panel at the bottom front with one hand while gently pushing down on the top of the control panel with your other hand Pull control panel downward to release...

Page 10: ...ent lip is TUCKED UNDER the control panel while lowering the panel into place SPARK MODULE BALLAST TABS TUCK VENT LIP UNDER CONTROL PANEL PRIOR TO LOWER PANEL GEA00127 REINSTALLING CONTROL PANEL When...

Page 11: ...the infinite switch for the warming zone remove the lower control panel Lower Control Panel Access Remove Lower Control Panel 1 Remove electrical power to the range Turn off gas at the main valve 2 R...

Page 12: ...are evenly cooked and browned often in less time than with regular heat NOTE During convection cooking the convection fan will stop when the oven door is opened but the heat will not turn off Remove...

Page 13: ...g components are accessible when the warming drawer is removed Replace Warming Drawer 1 Place the left drawer rail around the inner left rail guide and slide and push it in slightly to hook it 2 Place...

Page 14: ...12 Special Features...

Page 15: ...13...

Page 16: ...14 Fault Code Memory Display...

Page 17: ...n on terminals Repair or replace Check connector at sensor remove sensor and carefully pull leads with connector into oven If all above is ok replace control Problem with door lock circuit such as pin...

Page 18: ...16 On Board Diagnostic Tests 1 3 2...

Page 19: ...17 7 4 5 6...

Page 20: ...18 8...

Page 21: ...19 Troubleshooting...

Page 22: ...20 Notes...

Page 23: ...CONNECTOR A1 A2 BALLAST R Y N R N O W R V R O N W W R N O S Y W W W W N N Y R R W R W N Y N O S S H1 B4 G3 H2 B5 G2 G1 W W L2 L1 L2 L1 H1 H2 J1 B3 C10 C6 C5 C1 C9 C4 C3 C2 C7 F1 F2 V V R R B2 E2 E1 D2...

Page 24: ...C BOARD Relay Energized ERC BOARD Relay Energized ERC BOARD Relay Energized ERC BOARD Relay Energized A1 L 1 R E1 R L 1 L 1 L 1 L 1 Oven Light Circuit Shown with Oven Light On Fluorescent Light Circui...

Page 25: ...ternal Heating Resistor Heating Element Thermal Switch L1 L GEA00158 P H1 H2 L2 N Warming Drawer Circuit Heating Element 450 Watts 32 Ohms Indicator Light Infinite Switch Internal Heating Resistor The...

Page 26: ......

Page 27: ...25 C 125 C W 18 W 19 125 C R 9 125 C O 2 125 C Y 5 Y 7 105 C N 6 V 3 105 C 105 C R 12 R 10 O 4 W 22 W 20 105 C 105 C 105 C 105 C 105 C O 3 105 C R 11 105 C O 4 105 C W 22 105 C W 21 105 C 200 C R 7 20...

Page 28: ...26 Notes...

Page 29: ...USA In Alaska the warranty excludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This warranty gives...

Page 30: ...feeling that GE Consumer Service will still be there after your warranty expires Purchase a GE contract while your warranty is still in effect and you ll receive a substantial discount With a multipl...

Reviews: