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Warranty Information

All warranty service provided by our Factory Service Centers or an authorized
Customer Care technician. For service, call 800-GE-CARES.

What GE Will Not Cover:

Service trips to your home to teach you
how to use the product.

Improper installation.

Failure of the product if it is abused,
misused, or used for other than the
intended purpose or used commer-
cially.

Damage to the glass cooktop caused
by hardened spills of sugary materials
or melted plastic that are not cleaned
according to the directions in the
Owner’s Manual.

Damage to the glass cooktop caused
by use of cleaners other than the rec-
ommended cleaning creams.

Replacement of house fuses or reset-
ting of circuit breakers.

Damage to the product caused by
accident, fire, floods or acts of God.

Incidental or consequential damage to
personal property caused by possible
defects with this applicance.

This warranty is extended to the original purchaser and any succeeding owner for products
purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping
or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages.
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state. To know what your legal rights are, consult your local or state consumer
affairs office or your state’s Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

For The Period Of:

GE Will Replace, At No Charge To You:

 

One Year

 From the date of the
 original purchase

 Five Years
 From the date of the
 original purchase
(on glass cooktop
models only)

Any part of the range which fails due to a defect in materials or work-
manship. During this full one-year warranty, GE will also
provide, free of charge, all labor and in-home service to replace
the defective part.

A replacement glass cooktop if it should crack due to thermal shock,
discolor, or crack at the rubber seal between the glass
cooktop and the porcelain edge. It will also be replaced if the
pattern wears off or if the warming zone surface unit burns out.
During this five-year warranty, you will be responsible for any
labor or in-home service.

Summary of Contents for JGB910 and

Page 1: ...C PUB 31 9046 03 00 MODEL SERIES TECHNICAL SERVICE GUIDE GE Consumer Service Training XL44TM Self Cleaning Gas Convection Ranges JGB910 JGB920...

Page 2: ...ch do not use any phone in the building Immediately call the gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach the gas supplier call the fire department C...

Page 3: ...Propane Gas 5 Upper Control Panel Access 7 Lower Control Panel Access 9 Warming Zone 9 Convection Oven Fan 10 Warming Drawer 11 Special Features 12 Fault Code Memory Display 14 On Board Diagnostic Te...

Page 4: ......

Page 5: ......

Page 6: ...E When the cooktop is raised the gas jets and warming zone unit are accessible for repair 7 Remove 4 wires B connected to the warming zone 8 Disengage the prop rods from the range side panel Lift off...

Page 7: ...SETTING at least two other burners must be lit Light the burner being adjusted and turn the knob to LOW Remove the knob and insert the screwdriver into the shaft of the control valve Turn the adjustm...

Page 8: ...the orifice hoods against the orifice needle until the hoods are snug 2 2 turns DO NOT OVER TIGHTEN Check the burners for proper flame adjustment The burner flame should have approximately 1 blue con...

Page 9: ...into the side frame slot 4 Grasp the face panel at the bottom front with one hand while gently pushing down on the top of the control panel with your other hand Pull control panel downward to release...

Page 10: ...ent lip is TUCKED UNDER the control panel while lowering the panel into place SPARK MODULE BALLAST TABS TUCK VENT LIP UNDER CONTROL PANEL PRIOR TO LOWER PANEL GEA00127 REINSTALLING CONTROL PANEL When...

Page 11: ...the infinite switch for the warming zone remove the lower control panel Lower Control Panel Access Remove Lower Control Panel 1 Remove electrical power to the range Turn off gas at the main valve 2 R...

Page 12: ...are evenly cooked and browned often in less time than with regular heat NOTE During convection cooking the convection fan will stop when the oven door is opened but the heat will not turn off Remove...

Page 13: ...g components are accessible when the warming drawer is removed Replace Warming Drawer 1 Place the left drawer rail around the inner left rail guide and slide and push it in slightly to hook it 2 Place...

Page 14: ...12 Special Features...

Page 15: ...13...

Page 16: ...14 Fault Code Memory Display...

Page 17: ...n on terminals Repair or replace Check connector at sensor remove sensor and carefully pull leads with connector into oven If all above is ok replace control Problem with door lock circuit such as pin...

Page 18: ...16 On Board Diagnostic Tests 1 3 2...

Page 19: ...17 7 4 5 6...

Page 20: ...18 8...

Page 21: ...19 Troubleshooting...

Page 22: ...20 Notes...

Page 23: ...CONNECTOR A1 A2 BALLAST R Y N R N O W R V R O N W W R N O S Y W W W W N N Y R R W R W N Y N O S S H1 B4 G3 H2 B5 G2 G1 W W L2 L1 L2 L1 H1 H2 J1 B3 C10 C6 C5 C1 C9 C4 C3 C2 C7 F1 F2 V V R R B2 E2 E1 D2...

Page 24: ...C BOARD Relay Energized ERC BOARD Relay Energized ERC BOARD Relay Energized ERC BOARD Relay Energized A1 L 1 R E1 R L 1 L 1 L 1 L 1 Oven Light Circuit Shown with Oven Light On Fluorescent Light Circui...

Page 25: ...ternal Heating Resistor Heating Element Thermal Switch L1 L GEA00158 P H1 H2 L2 N Warming Drawer Circuit Heating Element 450 Watts 32 Ohms Indicator Light Infinite Switch Internal Heating Resistor The...

Page 26: ......

Page 27: ...25 C 125 C W 18 W 19 125 C R 9 125 C O 2 125 C Y 5 Y 7 105 C N 6 V 3 105 C 105 C R 12 R 10 O 4 W 22 W 20 105 C 105 C 105 C 105 C 105 C O 3 105 C R 11 105 C O 4 105 C W 22 105 C W 21 105 C 200 C R 7 20...

Page 28: ...26 Notes...

Page 29: ...USA In Alaska the warranty excludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This warranty gives...

Page 30: ...feeling that GE Consumer Service will still be there after your warranty expires Purchase a GE contract while your warranty is still in effect and you ll receive a substantial discount With a multipl...

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