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33

Before You Call For Service....

www.geappliancescanada.com

33

Before You Call For Service....

www.geappliancescanada.com

33

Before You Call For Service....

www.geappliancescanada.com

33

Before You Call For Service....

www.geappliancescanada.com

Troubleshooting Tips 

Save time and money! Review the charts on the following

pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Surface units will not

Improper cookware  

Use pans which are flat and match the diameter of 

maintain a rolling boil

being used.

the surface unit selected.

or cooking is not 

fast enough

Surface units do

A fuse in your home may be 

Replace the fuse or reset the circuit breaker.

not work properly

blown or the circuit breaker 
tripped.

Cooktop controls 

Check to see the correct control is set for the surface

improperly set.

unit you are using.

Scratches (may appear

Incorrect cleaning 

Scratches are not removable. Tiny scratches will become

as cracks) on cooktop

methods being used.

less visible in time as a result of cleaning.

glass surface

Cookware with rough bottoms

To avoid scratches, use the recommended cleaning

being used or coarse particles

procedures. Make sure bottoms of cookware are clean 

(salt or sand) were between

before use, and use cookware with smooth bottoms.

the cookware and the surface
of the cooktop.

Cookware has been slid
across the cooktop surface.

Areas of discoloration 

Food spillovers not cleaned 

See the 

Cleaning the glass cooktop

section.

on the cooktop

before next use.

Hot surface on a model

This is normal. The surface may change color

with a light colored glass 
cooktop.

when it is hot. This is temporary and will disappear 
as the glass cools.

Plastic melted to 

Hot cooktop came into 

See the 

Glass surface- potential for permanent damage

the surface

contact with plastic placed

section in the 

Cleaning the glass cooktop 

section.

on the hot cooktop.

Pitting (or indentation)

Hot sugar mixture spilled 

Call a qualified technician for replacement.

of the cooktop

on the cooktop.

Frequent cycling 

Improper cookware 

Use only flat cookware to minimize cycling.

off and on of 

being used.

surface units

Oven light does 

Light bulb is loose or defective.

Tighten or replace the bulb.

not work

Switch operating 

Call for service.

light is broken.

Oven will not work

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

inserted in the electrical outlet.

grounded outlet.

A fuse in your home may be 

Replace the fuse or reset the circuit breaker.

blown or the circuit 
breaker tripped.

Oven controls improperly set.

See the 

Using the oven

section.

Safety Instructions

Operating Instructions

Care and Cleaning

Troubleshooting T

ips

Consumer Support

Troubleshooting Tips 

Save time and money! Review the charts on the following

pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Surface units will not

Improper cookware  

Use pans which are flat and match the diameter of 

maintain a rolling boil

being used.

the surface unit selected.

or cooking is not 

fast enough

Surface units do

A fuse in your home may be 

Replace the fuse or reset the circuit breaker.

not work properly

blown or the circuit breaker 
tripped.

Cooktop controls 

Check to see the correct control is set for the surface

improperly set.

unit you are using.

Scratches (may appear

Incorrect cleaning 

Scratches are not removable. Tiny scratches will become

as cracks) on cooktop

methods being used.

less visible in time as a result of cleaning.

glass surface

Cookware with rough bottoms

To avoid scratches, use the recommended cleaning

being used or coarse particles

procedures. Make sure bottoms of cookware are clean 

(salt or sand) were between

before use, and use cookware with smooth bottoms.

the cookware and the surface
of the cooktop.

Cookware has been slid
across the cooktop surface.

Areas of discoloration 

Food spillovers not cleaned 

See the 

Cleaning the glass cooktop

section.

on the cooktop

before next use.

Hot surface on a model

This is normal. The surface may change color

with a light colored glass 
cooktop.

when it is hot. This is temporary and will disappear 
as the glass cools.

Plastic melted to 

Hot cooktop came into 

See the 

Glass surface- potential for permanent damage

the surface

contact with plastic placed

section in the 

Cleaning the glass cooktop 

section.

on the hot cooktop.

Pitting (or indentation)

Hot sugar mixture spilled 

Call a qualified technician for replacement.

of the cooktop

on the cooktop.

Frequent cycling 

Improper cookware 

Use only flat cookware to minimize cycling.

off and on of 

being used.

surface units

Oven light does 

Light bulb is loose or defective.

Tighten or replace the bulb.

not work

Switch operating 

Call for service.

light is broken.

Oven will not work

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

inserted in the electrical outlet.

grounded outlet.

A fuse in your home may be 

Replace the fuse or reset the circuit breaker.

blown or the circuit 
breaker tripped.

Oven controls improperly set.

See the 

Using the oven

section.

Safety Instructions

Operating Instructions

Care and Cleaning

Troubleshooting T

ips

Consumer Support

Troubleshooting Tips 

Save time and money! Review the charts on the following

pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Surface units will not

Improper cookware  

Use pans which are flat and match the diameter of 

maintain a rolling boil

being used.

the surface unit selected.

or cooking is not 

fast enough

Surface units do

A fuse in your home may be 

Replace the fuse or reset the circuit breaker.

not work properly

blown or the circuit breaker 
tripped.

Cooktop controls 

Check to see the correct control is set for the surface

improperly set.

unit you are using.

Scratches (may appear

Incorrect cleaning 

Scratches are not removable. Tiny scratches will become

as cracks) on cooktop

methods being used.

less visible in time as a result of cleaning.

glass surface

Cookware with rough bottoms

To avoid scratches, use the recommended cleaning

being used or coarse particles

procedures. Make sure bottoms of cookware are clean 

(salt or sand) were between

before use, and use cookware with smooth bottoms.

the cookware and the surface
of the cooktop.

Cookware has been slid
across the cooktop surface.

Areas of discoloration 

Food spillovers not cleaned 

See the 

Cleaning the glass cooktop

section.

on the cooktop

before next use.

Hot surface on a model

This is normal. The surface may change color

with a light colored glass 
cooktop.

when it is hot. This is temporary and will disappear 
as the glass cools.

Plastic melted to 

Hot cooktop came into 

See the 

Glass surface- potential for permanent damage

the surface

contact with plastic placed

section in the 

Cleaning the glass cooktop 

section.

on the hot cooktop.

Pitting (or indentation)

Hot sugar mixture spilled 

Call a qualified technician for replacement.

of the cooktop

on the cooktop.

Frequent cycling 

Improper cookware 

Use only flat cookware to minimize cycling.

off and on of 

being used.

surface units

Oven light does 

Light bulb is loose or defective.

Tighten or replace the bulb.

not work

Switch operating 

Call for service.

light is broken.

Oven will not work

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

inserted in the electrical outlet.

grounded outlet.

A fuse in your home may be 

Replace the fuse or reset the circuit breaker.

blown or the circuit 
breaker tripped.

Oven controls improperly set.

See the 

Using the oven

section.

Safety Instructions

Operating Instructions

Care and Cleaning

Troubleshooting T

ips

Consumer Support

Troubleshooting Tips 

Save time and money! Review the charts on the following

pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Surface units will not

Improper cookware  

Use pans which are flat and match the diameter of 

maintain a rolling boil

being used.

the surface unit selected.

or cooking is not 

fast enough

Surface units do

A fuse in your home may be 

Replace the fuse or reset the circuit breaker.

not work properly

blown or the circuit breaker 
tripped.

Cooktop controls 

Check to see the correct control is set for the surface

improperly set.

unit you are using.

Scratches (may appear

Incorrect cleaning 

Scratches are not removable. Tiny scratches will become

as cracks) on cooktop

methods being used.

less visible in time as a result of cleaning.

glass surface

Cookware with rough bottoms

To avoid scratches, use the recommended cleaning

being used or coarse particles

procedures. Make sure bottoms of cookware are clean 

(salt or sand) were between

before use, and use cookware with smooth bottoms.

the cookware and the surface
of the cooktop.

Cookware has been slid
across the cooktop surface.

Areas of discoloration 

Food spillovers not cleaned 

See the 

Cleaning the glass cooktop

section.

on the cooktop

before next use.

Hot surface on a model

This is normal. The surface may change color

with a light colored glass 
cooktop.

when it is hot. This is temporary and will disappear 
as the glass cools.

Plastic melted to 

Hot cooktop came into 

See the 

Glass surface- potential for permanent damage

the surface

contact with plastic placed

section in the 

Cleaning the glass cooktop 

section.

on the hot cooktop.

Pitting (or indentation)

Hot sugar mixture spilled 

Call a qualified technician for replacement.

of the cooktop

on the cooktop.

Frequent cycling 

Improper cookware 

Use only flat cookware to minimize cycling.

off and on of 

being used.

surface units

Oven light does 

Light bulb is loose or defective.

Tighten or replace the bulb.

not work

Switch operating 

Call for service.

light is broken.

Oven will not work

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

inserted in the electrical outlet.

grounded outlet.

A fuse in your home may be 

Replace the fuse or reset the circuit breaker.

blown or the circuit 
breaker tripped.

Oven controls improperly set.

See the 

Using the oven

section.

Safety Instructions

Operating Instructions

Care and Cleaning

Troubleshooting T

ips

Consumer Support

Summary of Contents for JCS966

Page 1: ... SabbathFeature 26 Self Cleaning 22 23 Special Features 24 25 Surface Units 6 7 Timed Baking Roasting 14 Timed Convection Baking 20 Care and Cleaning Broiler Pan Grid 29 Control Knobs 27 Control Panel 27 Glass Cooktop 31 32 Lift Off Oven Door 28 Oven Light 29 Oven Shelves 28 Oven Vent 27 Storage Drawer 29 Surfaces 30 Troubleshooting Tips 33 36 Consumer Support Consumer Support Back Cover Product R...

Page 2: ... NOTICE The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the state to cause cancer birth defects or other reproductive harm and requires businesses to warn customers of potential exposure to such substances The fiberglass insulation in self clean ovens gives off a very small amount of carbon monoxide during th...

Page 3: ...urn the controls off Smother a flaming pan on a surface unit by covering the pan completely with a well fitting lid cookie sheet or flat tray Use a multi purpose dry chemical or foam type fire extinguisher Flaming grease outside a pan can be put out by covering it with baking soda or if available by using a multi purpose dry chemical or foam type fire extinguisher Flame in the oven can be smothere...

Page 4: ...per pan size select cookware having flat bottoms large enough to cover the surface unit heating element The use of undersized cookware will expose a portion of the surface unit to direct contact and may result in ignition of clothing Proper relationship of cookware to surface unit will also improve efficiency Never leave the surface units unattended at high heat settings Boilovers cause smoking an...

Page 5: ...INSTRUCTIONS Do not use oven cleaners No commercial oven cleaner or oven liner protective coating of any kind should be used in or around any part of the oven Residue from oven cleaners will damage the inside of the oven when the self clean cycle is used Do not clean the door gasket The door gasket is essential for a good seal Care should be taken not to rub damage or move the gasket Before self c...

Page 6: ...top surface will keep hot cooked food at serving temperature Always start with hot food Do not use to heat cold food Placing uncooked or cold food on the SURFACE WARMER could result in food borne illness Touch the SURFACE WARMER SET OFFpad Touch the number pads 1 2 or 3 to select low 1 medium 2 or high 3 warming setting Touch the START pad To turn the SURFACE WARMER off touch the SURFACE WARMER SE...

Page 7: ...new cooktop is used for the first time It is caused by the heating of new parts and insulating materials and will disappear in a short time NOTE On some models with a light colored cooktop it is normal for the cooking zones to change color when hot or cooling down This is normal and will disappear as the glass cools to room temperature The surface unit will cycle on and off to maintain your select...

Page 8: ...ded Caution is recommended for cast iron cookware that is not completely covered with smooth porcelain enamel as it may scratch the glass ceramic cooktop Glass ceramic usable but not recommended Poor performance May scratch the surface Stoneware usable but not recommended Poor performance May scratch the surface Home Canning Tips Be sure the canner is centered over the surface unit Make sure the c...

Page 9: ...ass jars for canning such as Ball and Kerr brand and the United States Department of Agriculture Extension Service Remember that canning is a process that generates large amounts of steam To avoid burns from steam or heat be careful when canning NOTE If your house has low voltage canning may take longer than expected even though directions have been carefully followed The process time will be shor...

Page 10: ... code If your oven was set for a timed oven operation and a power outage occurred the clock and all programmed functions must be reset The time of day will flash in the display when there has been a power outage CLOCK Pad Touch this pad before setting the clock COOKING TIME Pad Touch this pad and then touch the number pads to set the amount of time you want your food to cook The oven will shut off...

Page 11: ...y Touch the CLEAR OFF pad when cooking is complete If baking four cake layers at the same time place two layers on shelf B and two layers on shelf D Stagger pans on the shelf so one is not directly above the other Type of Food Shelf Position Frozen pies on cookie sheet D Angel food cake A Bundt or pound cakes B or C Biscuits muffins brownies C or D cookies cupcakes layer cakes pies Casseroles C or...

Page 12: ... positioning the oven shelf one position higher UseLO Broil to cook foods such as poultry or thick cuts of meat thoroughly without over browning them Touch the BROIL HI LO pad once for HI Broil To change toLO Broil touch the BROIL HI LO pad again Touch the START pad When broiling is finished touch the CLEAR OFF pad 12 Quantity and Shelf First Side Second Side Food or Thickness Position Time min Ti...

Page 13: ... and begin again Touch the START pad When the timer reaches 00 the control will beep 3 times followed by one beep every 6 seconds until the KITCHEN TIMER ON OFF pad is touched The 6 second tone can be canceled by following the steps in the Special features of your oven control section under Tones at the End of a Timed Cycle The timer is a minute timer only The timer does not control oven operation...

Page 14: ...length of time At the end of the cooking time the oven will turn off automatically Touch the BAKE pad Using the number pads enter the desired temperature Touch the COOKING TIME pad NOTE If your recipe requires preheating you may need to add additional time to the length of the cooking time Using the number pads enter the desired baking time The oven temperature and the cooking time that you entere...

Page 15: ...ngs to pull on the cable when removing it To avoid breaking the probe make sure food is completely defrosted before inserting To prevent possible burns do not unplug the probe from the outlet until the oven has cooled Never leave your probe inside the oven during a self cleaning cycle Do not store the probe in the oven 15 Safety Instructions Operating Instructions Safety Instructions Operating Ins...

Page 16: ...not necessary with foods having a bake time of over 15 minutes Convection Roast Good for large tender cuts of meat uncovered Heat comes from the top heating element The convection fan circulates the heated air evenly over and around the food Meat and poultry are browned on all sides as if they were cooked on a rotisserie Using the roasting rack provided heated air will be circulated over under and...

Page 17: ...ing Tips Consumer Support www geappliancescanada com Cookware for Convection Cooking Before using your convection oven check to see if your cookware leaves room for air circulation in the oven If you are baking with several pans leave space between them Also be sure the pans do not touch each other or the walls of the oven Paper and Plastic Heat resistant paper and plastic containers that are reco...

Page 18: ...imed oven operations while using the probe 18 Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions Using the convection oven How to Set the Oven for Convection Roasting when Using the Probe on some models The display will flashPROBE and the oven control will signal if the probe is inserted into the outlet and you have not set a probe temperature and to...

Page 19: ...lbs 23 27 325 F 170 F Boneless 3 to 5 lbs 23 27 325 F 170 F Pork Chops 1 2 to 1 thick 2 chops 30 35 total 325 F 170 F 4 chops 35 40 total 325 F 170 F 6 chops 40 45 total 325 F 170 F Ham Canned 3 lbs fully cooked 14 18 325 F 140 F Butt 5 lbs fully cooked 14 18 325 F 140 F Shank 5 lbs fully cooked 14 18 325 F 140 F Lamb Bone in 3 to 5 lbs Medium 17 20 325 F 160 F Well 20 24 325 F 170 F Boneless 3 to...

Page 20: ...after cooking Room temperature promotes the growth of harmful bacteria Be sure that the oven light is off because heat from the bulb will speed harmful bacteria growth How to Set an Immediate Start and Automatic Stop The oven will turn on immediately and cook for a selected length of time At the end of the cooking time the oven will turn off automatically Touch the CONVECTION BAKE ROAST pad once C...

Page 21: ...ng Troubleshooting Tips Consumer Support 21 Adjust the oven thermostat Do it yourself www geappliancescanada com You may find that your new oven cooks differently than the one it replaced Use your new oven for a few weeks to become more familiar with it If you still think your new oven is too hot or too cold you can adjust the thermostat yourself Do not use thermometers such as those found in groc...

Page 22: ...minum foil from the oven The oven shelves and convection roasting rack can be self cleaned but they will darken lose their luster and become hard to slide Soil on the front frame of the range and outside the gasket on the door will need to be cleaned by hand Clean these areas with hot water soap filled steel wool pads or cleansers such as Soft Scrub Rinse well with clean water and dry Do not clean...

Page 23: ...s the correct time of day Touch the SELF CLEAN pad Using the number pads enter the desired clean time Touch the DELAY START pad The earliest start time you can set will appear in the display Using the number pads enter the time of day you want the clean cycle to start Touch the START pad The door locks automatically The display will show the start time It will not be possible to open the oven door...

Page 24: ...ff and leave the control set in this special features mode Fahrenheit or Celsius Temperature Selection Your oven control is set to use the Fahrenheit temperature selections but you may change this to use the Celsius selections Touch the BAKE and BROIL HI LO pads at the same time for 3 seconds until the display showsSF Touch the BROIL HI LO pad The display will showF Fahrenheit Touch the BROIL HI L...

Page 25: ...eps below Touch the BAKE and BROIL HI LO pads at the same time for 3 seconds until the display showsSF Touch the CLOCK pad once The display will show12 hr If this is the choice you want touch the START pad Touch the CLOCK pad again to change to the 24 hour military time clock The display will show24 hr If this is the choice you want touch theSTART pad Touch the CLOCK pad again to black out the clo...

Page 26: ...display theBAKE and BROIL HI LO pads were not touched at the same time Touch the CLEAR OFF pad and begin again Tap the DELAY START pad until SAb bAtH appears in the display Touch the START pad and will appear in the display Touch the BAKE pad No signal will be given Using the number pads enter the desired temperature between 170 and 550 No signal or temperature will be given Touch the START pad Af...

Page 27: ...and water or a vinegar and hot water solution but do not soak How to Remove Packaging Tape To assure no damage is done to the finish of the product the safest way to remove the adhesive left from packaging tape and cooktop labels on new appliances is an application of a household liquid dishwashing detergent mineral oil or cooking oil Apply with a soft cloth and allow to soak Wipe dry and then app...

Page 28: ...inge and the oven door frame To replace the door make sure the hinges are in the special broil stop position Position the slots in the bottom of the door squarely over the hinges and slowly lower it over both hinges To clean the inside of the door Soap and water will normally do the job Heavy spattering or spillovers may require cleaning with a mild abrasive cleaner Soap filled steel wool pads may...

Page 29: ... Clean the oven floor with warm soapy water On some models the bake element is not exposed and is under the oven floor If spillovers residue or ash accumulate on the oven floor wipe up before self cleaning Storage Drawer Removal To remove the drawer Pull the drawer out until it stops Lift the front of the drawer until the stops clear the guides Remove the drawer To replace the drawer Place the dra...

Page 30: ...t use commercial oven cleaners cleaning powders steel wool or harsh abrasives on any painted surface 30 Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions Care and cleaning of the range Stainless Steel Surfaces on some models Do not use a steel wool pad it will scratch the surface To clean stainless steel surfaces use a hot damp cloth with a mild det...

Page 31: ...old the razor scraper at approximately a 45 angle against the glass surface and scrape the soil It will be necessary to apply pressure to the razor scraper in order to remove the residue Keep a small amount of cream on the residue as you scrape After scraping with the razor scraper use the scrub sponge to remove any remaining residue For additional protection after all residue has been removed pol...

Page 32: ... b Remove the spill with paper towels Any remaining spillover should be left until the surface of the cooktop has cooled Don t use the surface units again until all of the residue has been completely removed NOTE If pitting or indentation in the glass surface has already occurred the cooktop glass will have to be replaced In this case service will be necessary Damage from Sugary Spills and Melted ...

Page 33: ...t the circuit breaker blown or the circuit breaker tripped Oven controls improperly set See theUsing the oven section Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support Troubleshooting Tips Save time and money Review the charts on the following pages first and you may not need to call for service Problem Possible Causes What To Do Surface units will ...

Page 34: ... Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions Before Y Problem Possible Causes What To Do Food does not bake Oven controls improperly set See theUsing the oven section or roast properly Shelf position is incorrect See theUsing the oven section or the shelf is not level Incorrect cookware or See theUsing the oven section cookware of improper size being u...

Page 35: ... then reconnect power If the function error code repeats call for service www geappliancescanada com 35 Safety Instructions Operating Instructions Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support Problem Possible Causes What To Do Clock and timer do Plug on range is not completely Make sure electrical plug is plugged into a live properly not work i...

Page 36: ...structions Safety Instructions Before You Call For Service Problem Possible Causes What To Do Control signals after You forgot to enter a Touch the BAKE pad and desired temperature or entering cooking time bake temperature or the SELF CLEAN pad and desired clean time or start time cleaning time Display goes blank A fuse in your home may be Replace the fuse or reset the circuit breaker blown or the...

Page 37: ...Camco Will Provide One Year Any part of the range which fails due to a defect in materials or workmanship During this From the date of the full one year warranty Camco will also provide free of charge all labor and in home service to original purchase replace the defective part Five Years A replacement glass cooktop if it should crack due to thermal shock discolor crack at the From the date of the...

Page 38: ...day Camco Customer Service will take care of the repairs your appliance needs both parts and labour Parts and Accessories 1 800 263 0686 Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes Instructions contained in this manual cover procedures to be performed by any user Other servicing generally should be referred to qualified service p...

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