36
Consumer Support
Tr
oubleshooting T
ips
Care and Cleaning
Operating Instructions
Safety Instructions
Before you call for service…
Troubleshooting Tips
Problem
Possible Causes
What To Do
Food does not bake
Oven controls improperly set.
•
See the
Using the oven
section.
or roast properly
Shelf position is incorrect
•
See the
Using the oven
section.
or the shelf is not level.
Incorrect cookware or
•
See the
Using the oven
section.
cookware of improper
size being used.
Oven thermostat needs
•
See the
Adjust the oven thermostat—Do it yourself!
adjustment.
section.
Food does not
Oven controls improperly set.
•
Make sure you touch the
BROIL HI/LO
pad.
broil properly
Door not open to the broil stop
•
See the
Using the oven
section.
position as recommended.
Improper shelf position
•
See the
Broiling Guide.
being used.
Cookware not suited
•
For best results, use a pan designed for broiling.
for broiling.
In some areas the power
•
Preheat the broil element for 10 minutes.
(voltage) may be low.
•
Broil for the longest period of time recommended
in the
Broiling Guide.
Oven temperature
Oven thermostat
•
See the
Adjust the oven thermostat—Do it yourself!
too hot or too cold
needs adjustment.
section.
Clock and timer do
Plug on range is not completely
•
Make sure electrical plug is plugged into a live, properly
not work
inserted in the electrical outlet.
grounded outlet.
A fuse in your home
•
Replace the fuse or reset the circuit breaker.
may be blown or the
circuit breaker tripped.
Oven controls improperly set.
•
See the
Using the clock and timer
section.
Oven will not self-clean
The oven temperature is
•
Allow the range to cool to room temperature and
too high to set a self-clean
reset the controls.
operation.
Oven controls improperly set.
•
See the
Using the self-cleaning oven
section.
“Crackling” or
This is the sound of the
•
This is normal.
“popping” sound
metal heating and cooling
during both the cooking
and cleaning functions.
