24
49-80689 Rev. 11
Problem
Possible Cause
What To Do
Oven does not work or
appears not to work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set.
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Oven is in Sabbath Mode.
Verify, that the oven is not in Sabbath Mode. See the
Special Features section.
“Crackling” or “popping”
sound
This is the sound of the metal heating
and cooling during both the cooking and
cleaning functions.
This is normal.
Why is my range making
a "clicking" noise when
using my oven?
Your range cycles the heating elements
by turning relays on and off to maintain
the oven temperature.
This is normal.
Clock and timer do not
work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Plug on range is not completely inserted
in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Oven controls improperly set.
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Storage drawer won’t
close
Power cord may be obstructing drawer in
the lower back of the range.
Reposition the drawer and power cord. See the Storage
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the range section.
Rear drawer support is on top of the
guide rail.
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instructions in the Care and cleaning of the range section.
Oven door is crooked
The door is out of position.
Because the oven door is removable, it sometimes gets
out of position during installation. To straighten the door,
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in the "Care and Cleaning" section.
Oven light does not work
Light bulb is loose or defective.
Tighten or replace bulb.
Pad operating light is broken.
Call for service.
Oven will not self-clean
The temperature is too high to set a self-
clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set.
See the Cleaning the Oven section.
Excessive smoking during
clean cycle
Excessive soil or grease.
Press the
Cancel/Off
pad. Open the windows to rid the
room of smoke. Wait until the
LOCKED
light goes off. Wipe
up the excess soil and reset the clean cycle.
Excessive smoking during
broiling
Food too close to burner element.
Lower the rack position of the food.
Oven door will not open
after a clean cycle
Oven too hot.
Allow the oven to cool below locking temperature.
Oven not clean after a
clean cycle
Oven controls improperly set.
See the Cleaning the Oven section.
Oven was heavily soiled.
Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to self-clean again or for a
longer period of time.
"LOCK DOOR" flashes in
the display
The self-clean cycle has been selected
but the door is not closed.
Close the oven door. Latch the door.
DOOR LOCK light is on
when you want to cook
The oven door is locked because the
temperature inside the oven has not
dropped below the locking temperature.
Press the
Cancel/Off
pad. Allow the oven to cool.
“F— and a number or
letter” flash in the display
You have a function error code.
Press the
Cancel/Off
pad. Allow the oven to cool for one
hour. Put the oven back into operation.
If the function code repeats.
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and then reconnect power. If the function error code
repeats, call for service.
TROUBLESHOOTING
TIPS
Troubleshooting Tips ...
Before you call for service
