GE GTW485ASJWS, Owner'S Manual & Installation Instructions, Page: 23 / 56

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Troubleshooting Tips... Before you call for service
TROUBLESHOOTING TIPS
Problem Possible Causes What To Do
Lint or residue on
clothes Clothes are air or line
dried If you do not dry your clothes with a clothes dryer, your clothes
may retain more lint.
Incorrect sorting Separate lint producers from lint collectors.
Washing too long Wash small loads for a shorter time using Light Soil setting.
Detergent not dissolving Rewash; next time:
Try a liquid detergent
Use warmer water temperature.
Overloading Loosely load clothes in the washer basket. For best results, load
items around the outside of the basket.
Incorrect use of fabric
softener
Check fabric softener package for instructions and follow
directions for using dispenser.
Make sure you have selected the
Deep Rinse option.
Clothes too wet No spin selected Select a spin option.
Incorrect cycle selected Make sure the cycle selected matches the load you are washing.
Some fabrics will feel wetter when rinsed with cold water.
Wash load out of balance Redistribute load in washer and run through Drain & Spin cycle.
Blinking Spin light
or Spin light on at
end of cycle Out of balance
condition has been
detected Allow cycle to continue and finish.
If load is wet at the end of the cycle, even out load and run a
Drain & Spin cycle.
Pilling Result of normal wear
on poly-cotton blends
and fuzzy fabrics While this is not caused by the washer, you can slow the pilling
process by washing garments inside out.
Snags, holes, tears,
rips or excessive
wear Pins, snaps, hooks,
sharp buttons, belt
buckles, zippers and
sharp objects left in
pockets Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp
buttons.
Turn knits (which snag easily) inside out.
Undiluted chlorine
bleach Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to come in
contact with undiluted bleach.
Chemicals like
hair bleach or dye,
permanent wave
solution Rinse items that may have chemicals on them before washing.
Use
Speed Wash cycle with Extra Rinse option.
Wrinkling Incorrect wash and dry
cycles Match Cycle selection to the type of fabric you are washing
(especially for easy care loads).
Improper sorting Avoid mixing heavy items (like jeans) with light items (like blouses).
Try a fabric softener.
Overloading Loosely load clothes in the washer basket.
Repeated washing in
water that is too hot Wash in warm or cold water.