GE GSS20 Series Technical Service Manual Download Page 3

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Table of Contents

Auger Does Not Work ................................................................................................................. 24

Circuit Board ............................................................................................................................... 8

Clad Door Panel ......................................................................................................................... 10

Component Location ..................................................................................................................... 6

Components .................................................................................................................................. 8

Condenser Fan and Motor ............................................................................................................. 9

Condenser Fan Does Not Work .................................................................................................. 20

Control Panel .............................................................................................................................. 12

Damper Does Not Work .............................................................................................................. 19

Defrost Heater Does Not Work ................................................................................................... 21

Diagnostic Aid .............................................................................................................................. 14

Diagnostic Chart ......................................................................................................................... 15

Dispenser Trim .............................................................................................................................. 8

Door Gasket ............................................................................................................................... 11

Duct Door Does Not Open .......................................................................................................... 19

Evaporator Fan and Motor ........................................................................................................... 13

Evaporator Fan Does Not Work .................................................................................................. 20

Evaporator Thermistor Does Not Work ....................................................................................... 18

Freezer Light Does Not Work ..................................................................................................... 22

Freezer Thermistor Does Not Work ............................................................................................ 18

Fresh Food Compartment Light and Switch .............................................................................. 10

Fresh Food Light Does Not Work ................................................................................................ 22

Fresh Food Thermistors .............................................................................................................. 8

Fresh Food Thermistor Does Not Work ...................................................................................... 18

Icemaker ....................................................................................................................................... 9

Icemaker Does Not Work ............................................................................................................ 24

Illustrated Parts Catalog ............................................................................................................. 27

Mini-Manual Location ..................................................................................................................... 5

No Communication Between the Main Control Board and the Dispenser Board ........................ 17

Nomenclature ................................................................................................................................ 5

Schematic ................................................................................................................................... 25

Technical Data ............................................................................................................................... 4

Thermistor Values Chart ............................................................................................................. 18

Troubleshooting ........................................................................................................................... 14

Troubleshooting Chart ................................................................................................................. 16

Warranty Information ................................................................................................................... 36

Water Chilling Tube Repair .......................................................................................................... 13

Water Dispenser Does Not Work ................................................................................................ 23

Wheel Assembly .......................................................................................................................... 9

Wiring Diagram ........................................................................................................................... 26

Summary of Contents for GSS20 Series

Page 1: ...C PUB 31 9110 4 04 MODEL SERIES TECHNICAL SERVICE GUIDE Profile GE Side by Side Refrigerators with Electronic Touch Controls GSS20 GSS22 GSS25 GE Consumer Industrial ...

Page 2: ...avoid personal injury disconnect power before servicing this product If electrical power is required for diagnosis or test purposes disconnect the power immediately after performing the necessary checks RECONNECT ALL GROUNDING DEVICES If grounding wires screws straps clips nuts or washers used to complete a path to ground are removed for service they must be returned to their original position and...

Page 3: ...oes Not Work 18 Freezer Light Does Not Work 22 Freezer Thermistor Does Not Work 18 Fresh Food Compartment Light and Switch 10 Fresh Food Light Does Not Work 22 Fresh Food Thermistors 8 Fresh Food Thermistor Does Not Work 18 Icemaker 9 Icemaker Does Not Work 24 Illustrated Parts Catalog 27 Mini Manual Location 5 No Communication Between the Main Control Board and the Dispenser Board 17 Nomenclature...

Page 4: ...y damage The manufacturer or seller cannot be responsible for the interpretation of this information nor can it assume any liability in connection with its use INSTALLATION Clearance must be provided for air circulation AT TOP 1 AT SIDES 0 13 AT REAR 1 REPLACEMENT PARTS FF Temp Control Housing WR55X10276 PTCR WR07X10009 Overload WR08X10028 Capacitor WR62X0080 Heater and Bracket Asm WR51X10055 Moto...

Page 5: ...LTER INDICATOR C C W J IN LINE FILTER REFRESHMENT CTR S STAINLESS STEEL EXTERIOR COLOR AA ALMOND ALMOND AD ALMOND BLACK BB BLACK BLACK BS STAINLESS BLACK CC BISQUE BISQUE CT BISQUE BLACK SS STAINLESS STAINLESS WH WHITE BLACK WS STAINLESS WHITE WW WHITE WHITE CONFIGURATION S SIDE BY SIDE CUBIC FEET MODEL YEAR DOOR TYPE F FLAT DOOR G LINE SPACE FLAT DOOR S T LINE K RETROFIT DOOR ENGINEERING NOMENCLA...

Page 6: ...on Tech Data Sheet Location Temperature Controls Temperature Controls Damper Damper Fresh Food Thermistor Fresh Food Thermistor Freezer Light Switch Freezer Light Switch Evaporator Fan Evaporator Fan Evaporator Thermistor Evaporator Thermistor Evaporator Evaporator Freezer Thermistor Freezer Thermistor ...

Page 7: ...Main Control Board Jelly Roll Condenser Jelly Roll Condenser Compressor Compressor Capacitor Capacitor Overload Overload and Relay under cover Overload and Relay under cover Condenser Fan Condenser Fan Water Solenoids Water Solenoids ...

Page 8: ...Food Thermistors The fresh food thermistors are located at the upper and lower portions of the fresh food compartment Removal and Replacement With a small flat blade screwdriver unlock the tabs and remove the assembly Remove the thermistor from the cover and disconnect the wire connector Dispenser Trim Removal and Replacement To remove the dispenser trim insert small flat blade screwdriver in the ...

Page 9: ...an blades off of the end of the fan shaft Caution The grommet in the fan motor bracket may fall out Remove 2 screws from the fan motor bracket then remove the fan motor bracket Remove the wheel assembly by guiding the wheel adjustment screw through the wheel adjustment screw hole Adjustment screw Screw Connector Motor Screws Grommet Blades Bracket Icemaker The orange and brown wires at the icemake...

Page 10: ...ate grille and top hinge covers have been modified to adapt to these changes Lift the door off of the lower hinge Disconnect the electrical connector shown below Squeeze the tab and remove the light assembly Fresh Food Compartment Light and Switch The fresh food light socket will read 120 VAC with the door open Removal and Replacement Remove 2 screws securing the control panel to the refrigerator ...

Page 11: ...door Remove 2 screws and washers from the door handle Door Gasket The freezer and fresh food door gaskets are installed in a form fitted slot in each foam insulated door liner Removal and Replacement Open the door Grasp the gasket and pull until the molded gasket separates from the door liner ...

Page 12: ...actile control panel inside the refrigerator Connect the electrical connectors to the light switch Install the 2 screws in the bottom of the tactile control panel Note Four spring clips hold the tactile buttons in place between the control panel housing and the circuit board The tactile buttons will fall from their positions when the circuit board is removed Remove the 4 spring clips as follows In...

Page 13: ...ter supply off and unplug the refrigerator Lift the front of the fresh produce shelf and slide it to the back of the refrigerator Remove the fresh produce shelf glass from the refrigerator Lift and remove air deflector light shield Remove the fruit vegetable drawer Locate the damaged area in the water tube Note If there is only one leak cut one loop from the water tube roll containing the damaged ...

Page 14: ... ribbon cable Connect the long single connector end of the test harness to the J2 connector on the temperature control board Enter the diagnostic mode by pressing both the freezer temperature colder and warmer pads and the refrigerator temperature colder and warmer pads simultaneously Note All 4 pads must be held for approximately 3 seconds A blinking 0 in both displays indicates the refrigerator ...

Page 15: ...est Opens each damper pauses briefly and then closes Includes Custom Cool dampers if applicable 1 1 Fan Test Cycles through each fan for 10 seconds 1 2 100 Run Time Sealed system on 100 of the time Times out after 1 hour 1 3 Prechill Test Starts Prechill mode Unit returns to normal on its own 1 4 Defrost Test Toggles on the Defrost cycle See Note 2 Must press again to turn heaters off See Note 2 1...

Page 16: ... s n o t w o r k A u g e r d o e s n o t w o r k F r e e z e r t h e r m i s t o r d o e s n o t w o r k D u c t d o o r d o e s n o t o p e n N o C o m m b e t w e e n t h e D i s p e n s e r a n d M a i n C o n t r o l B o a r d s E v a p o r a t o r T h e r m i s t o r d o e s n o t w o r k Main Control Board Dispenser Board Evaporator Thermistor Freezer Thermistor Fresh Food Thermistor Duct Do...

Page 17: ... to Dispenser Board J4 3 Main Control Board J4 4 to Dispenser Board J4 4 Main Control Board J4 5 to Dispenser Board J4 5 Replace the dispenser control board Does the main control board communicate with the dispenser board Yes No Repair faulty wiring Replace the main control board No No Communication Between the Main Control Board and the Dispenser Board ...

Page 18: ...Yes No Replace the main control board Repair faulty wiring or replace thermistor Does the proper resistance exist between Main Control Board J1 2 to J1 5 Use the chart provided to verify the correct resistance Yes No Replace the main control board Repair faulty wiring or replace thermistor Thermistor Values Temperature Degrees C Temperature Degrees F Resistance in Kilo Ohms 40 40 166 8 KΩ 35 31 12...

Page 19: ...e Main Control Board J3 4 to Damper Yellow wire Replace the damper Does the damper work Yes No Repair faulty wiring Replace the main control board No Damper Does Not Work Does 13 ohms of resistance exist betweeen the dispenser board J1 1 and J1 2 Replace the duct solenoid Does the duct door operate Yes No Repair faulty wiring Replace the main control board No Duct Door Does Not Open ...

Page 20: ... evaporator fan Does the damper work Yes No Repair faulty wiring Replace the main control board No Evaporator Fan Does Not Work Does Continuity exist between Main Control Board J2 3 to Condenser Fan White wire Main Control Board J2 5 to Condenser Fan Yellow wire Main Control Board J2 8 to Condenser Fan Red wire Replace the condenser fan Does the condenser fan work Yes No Repair faulty wiring Repla...

Page 21: ...ostat to the Power Cord Orange wire Overtemperature Thermostat to Defrost Heater Pink wire Replace the overtemperature thermostat Does the defrost heater work Yes No Repair faulty wiring Replace the main control board No Replace the defrost heater Does the defrost heater work No Defrost Heater Does Not Work ...

Page 22: ...or switch Does the light work Replace the light bulb Yes Yes Yes No Freezer Light Does Not Work Does 120 VAC exist at the fresh food light with the door switch open No Repair faulty wiring Does continuity exist between the fresh food light violet wire and the power cord with the door switch open No Does continuity exist between the fresh food light orange wire and the power cord Replace the door s...

Page 23: ...d J7 2 Does 320 ohms of resistance exist between the power cord orange wire and the Main Control Board J7 2 Yes No Repair faulty wiring Replace the dispenser water valve Yes Replace the main control board Does 320 ohms of resistance exist between the orange wire and yellow wire across the dispenser water valve No Yes Water Dispenser Does Not Work ...

Page 24: ...exist across the auger from the orange to the black white wire No Yes Replace the auger motor Auger Does Not Work Does 120 VAC exist at the icemaker connector brown and orange wires No Repair faulty wiring Does 180 ohms resistance exist across the icemaker water valve from the orange to the white wire Replace the icemaker water valve No Replace the icemaker Yes Yes Icemaker Does Not Work ...

Page 25: ...8 J 9 J7 6 J7 7 J7 4 J 11 J7 3 J7 2 J7 1 J7 9 J4 2 J4 3 J4 4 J4 5 J2 8 J2 7 J2 6 J2 5 J2 4 J2 3 J2 2 J2 1 J3 4 J3 3 J3 2 J3 1 J1 5 J1 4 J1 3 J1 2 DISPENSER BOARD DUCT SOLENOID R 13Ω R 48Ω HTR FF CONTROL TACTILE BOARD TEST POINT 2 1 3 LOW VOLTAGE DC LINE VOLTAGE AC BROWN BLUE VIOLET VIOLET FF SWITCH BROWN BROWN RED BROWN YELLOW YELLOW YELLOW VIOLET BLK VIOLET BLACK BLACK WHITE B W BLACK WHITE VIOLE...

Page 26: ... 26 Wiring Diagram ...

Page 27: ... 27 Illustrated Parts Catalog ...

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Page 36: ...acement of house fuses or resetting of circuit breakers Damage to the product caused by accident fire floods or acts of God Incidental or consequential damage caused by possible defects with this appliance What GE Will Not Cover This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA In Alaska the warranty excludes the cost of...

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