GE GRD33G3A User Manual Download Page 60

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REFERENCE

Troubleshooting

The DSS

System Test allows you to run a basic diagnostics

check on your DSS

system. If you are experiencing any trouble

with your system, run the system test.

Make sure that

•

All connections—jacks, cables, etc. are correctly in place.

See Connecting Your DSS

Receiver, page 46, for more

information.

•

There are batteries in the remote, and that they are working

correctly.

•

The access card is installed in the receiver.

Running the System Test

Follow these steps to run the diagnostics system test on your

system.

Turn on your TV and the DSS

receiver.

Press DSS

to put remote in DSS

mode, then press

MENU•SELECT to bring up the Main menu.

Point to and select Options.

Point to and select System Test. Follow the on-screen

directions after the test is completed.

If your system does not pass the system test, check any of

these potential trouble areas: cabling, pointing the satellite

dish, phone connection, and access card.

If you continue to have problems, call 1-800-679-4776.

Summary of Contents for GRD33G3A

Page 1: ...Satellite Receiver User s Guide GRD33G3A We bring good things to life ...

Page 2: ...ed to call your attention to Article 810 and in particular article 810 15 of the National Electrical Code which covers proper installation and grounding of television receiving equipment as well as to article 820 40 of the National Electrical Code which specifies that the satellite dish cable ground shall be connected to the grounding system of the building as close to the point of cable entry as ...

Page 3: ...9 10 Scrolling Channel By Channel 10 Scrolling Page By Page 11 Tuning to a Program 11 Selecting A Program Guide from the Main Menu 11 Types of Program Guides 12 Sorting the Grid Guide 13 Exiting A Program Guide 15 The Menu System 17 Using the Menu System 18 Exiting a Screen 18 Using Help 18 Menu Descriptions 19 Lists Limits 21 An Overview 22 Setting the Ratings Limit 22 Setting Up Spending Limits ...

Page 4: ...Line Help 35 Connections 37 Connecting Your DSS Receiver to Your TV 38 Choosing a Connection 39 Interactive Setup 44 Disabling Interactive Setup 44 Reference 45 Parts of the DSS System 46 Front Panel Controls 48 Back Panel 49 Remote Control Buttons 50 Programming the Remote to Control Your TV 51 Programming the Remote to Control Your VCR 52 Programming the Remote to Control Other Devices 52 Using ...

Page 5: ... Limits feature which lets you control the way you watch DSS programming by creating favorite channel lists and by setting ratings limits and spending limits The Rest of the Manual The rest of the book highlights the remaining features and includes reference information such as a connections guide a glossary and an index Take some time right now to read at least the first five sections Then as you...

Page 6: ...ings you don t know For instance The DSS system works like your TV Pick up the DSS remote and push the DSS button Press the Channel Up Down buttons to scan through the channels Press the number keys to go directly to a channel There is an on screen Program Guide The Program Guide is like a TV listing in the newspaper It is designed to help you select regular programs and pay per view events You ca...

Page 7: ... GUIDE MENU SELECT CLEAR 0 8 7 9 5 4 6 CHAN 2 1 3 ANT MUTE ALT AUD ALT VCR DSS TV OFF ON REW FF PAUSE FETCH VOL Remote Control Installing Batteries In the Remote Control Follow these steps whenever you need to install or change the batteries in your DSS remote 1 Pull off the cover of the battery compartment 2 Place four AAA batteries as shown matching the and end of each battery in each compartmen...

Page 8: ...ccess card is installed in your DSS receiver Your access card has been matched to your receiver and should already be installed when you take the receiver out of the packing box The access card should only be taken out of the DSS receiver when you are issued a new card by your programming providers 4 The DSS remote control has batteries and can be programmed to control both your DSS receiver and y...

Page 9: ...tion Method Point and Select is a method of navigating through the menu system and program guides Once you know how to point and select you can explore the menus to learn more about how your DSS system works LISTS LIMITS 1 2 3 4 THE MENU SYSTEM 5 POINT AND SELECT ...

Page 10: ...ottom of the screen press the down arrow To point right press the right arrow 2 Select Once you have pointed to an item on the screen select it by pressing the MENU SELECT button on the remote or front panel Selecting an item tells the menu system to make the change you have indicated For example the instructions in the User s Manual might tell you to Point to the Help button and press MENU SELECT...

Page 11: ...t Using Program Guides is easy as long as you remember the Point and Select rule Point to items on the screen by pressing the arrow keys on the remote or front panel Then press MENU SELECT to go to that program 1 2 Take some time to explore the different types of Program Guides and use the one that best suits your viewing habits PROGRAM GUIDES THE MENU SYSTEM LISTS LIMITS 3 4 5 POINT AND SELECT ...

Page 12: ...o any channel in a Program Guide by entering the channel number with the number keys 0 9 For example to point to the first listing for Channel 128 press the numbers 1 2 8 on the remote To point to Channel 102 press 1 0 2 Scrolling Channel By Channel The programs that you see on the TV screen make up one section or page of the total Program Guide You can scroll to other sections using the arrows po...

Page 13: ...in the guide point to the program and press MENU SELECT Then you can select View Channel to tune to that program Selecting A Program Guide from the Main Menu When you access the program guides through the Main menu you have more available options 1 Press MENU SELECT to bring up the Main menu 2 Point to Program Guide and press MENU SELECT The Program Guide menu screen appears This is the Program Gu...

Page 14: ...uide Shows the schedule in a time and channel format similar to a TV schedule listed in a newspaper The seven channel Grid Guide The Channel Guide Displays the programming schedule in a channel by channel format The Channel guide Reminder You can use the GUIDE button on the remote to directly access the Grid Guide while you are watching a DSS program ...

Page 15: ...tom of the Grid Guide down arrow Movies Sports Other All and Sort The Sorting buttons are at the bottom of the screen Down Arrow The down arrow button allows you to scroll down through other channels in the guide Point to the down arrow and then press MENU SELECT to scroll down through the program guide See the section on purchasing pay per view programs for more information on the Attractions gui...

Page 16: ...as comedies or thrillers The Sports button lists sporting events only After selecting Sports point to the Theme button that appears and press MENU SELECT to sort the guide to highlight specific types of sports such as basketball or soccer Allows you choose from a list of sorting topics Once you have selected a sorting topic from the list your guide will be simplified to show only that type of prog...

Page 17: ...e Themes button Use the Themes button to further sort the Grid or Info Guide to show subtopics themes For example you could simplify the guide to show baseball under the Sports sorting button or comedies under Movies Exiting A Program Guide There are two ways to exit a Program Guide Tune toa program Press CLEAR on the remote ...

Page 18: ......

Page 19: ...divided into sections such as appetizers entrees and desserts the on screen menus are also separated into sections to help you find the information you need Don t Forget To Point and Select As with all of the on screen displays you use Point and Select to navigate Use the MENU SELECT button to bring up the Main Menu and then use Point and Select to choose a menu option 5 1 3 4 2 POINT AND SELECT ...

Page 20: ...o exit a menu Point to Exit and press MENU SELECT Press the CLEAR button on the remote control The on screen displays clear from the screen and you return to TV viewing Using Help All menus have a Help button For example selecting the Help button from the Main Menu shows you information about using the Main Menu screen The rest of the Help buttons in the menu system bring up helpful information ex...

Page 21: ... create favorite channel lists Options Allows you to run the system test and install a new access card Dish Pointing Use to find your dish pointing coordinates and to access the on screen signal strength meter Assistance Shows you information about using the system and setting the system to your personal preferences Explore the System The best way to learn about the DSS system is to explore the me...

Page 22: ...THE MENU SYSTEM 20 ...

Page 23: ...nding limits which can be password protected Especially for Parents You can set up a parent approved channel list so that selected channels cannot be viewed when the system is locked unless the system password is entered In addition to activating the ratings spending and channel limits the system lock feature keeps anyone from changing any of the limits without first entering a four digit password...

Page 24: ...has not been rated if rating information for that program is not transmitted by the program provider or if the system has not been locked 1 Point to Rating Limit and press MENU SELECT Use the arrow keys to move the selector up and down 2 Use the up and down arrows to move the rating selector to the highest rating you want to be able to view then press the left arrow to set the rating In the preced...

Page 25: ...r a single event spending limit After a spending limit is set and the system is locked you must enter the system password to purchase a pay per view program that costs more than your spending limit allows Creating Favorite Channel Lists You can create as many as four different channel lists that can be easily accessed by using the FAV INPUT button on the remote control Select the Channel Lists opt...

Page 26: ...hannel and press MENU SELECT to remove or replace the check mark After you have set up the channel lists and locked the system you will need to enter the system password before you can modify the existing channel lists Add or Delete All Channels You might be able to save time when creating a channel list by using the Add All Chans option or the Delete All option to either add all channels or delet...

Page 27: ...ormal channel list You can easily change the channel list by pressing the FAV INPUT button on the remote to scroll through the available channel lists Normal FAV A FAV B and FAV C The active channel list is indicated in the channel banner at the top of the screen which appears when you change channels or press DISPLAY on the remote Locking the System You can lock the system in order to put into ef...

Page 28: ...ock Limits and press MENU SELECT 2 Point to Yes and press MENU SELECT to confirm that you want to unlock the system Session Unlock If your system is locked and you attempt to access a channel or program that is blocked by one or more limits you are asked to enter the four digit system password to override the system lock If you enter the password to override the rating or spending limit all limits...

Page 29: ... Lists Limits feature This section highlights the rest of the features offered by your DSS system including the following Pay Per View Programs The Timer Feature The Fetch Feature Mailbox Menu Alternate Audio Programs Picture Size System Test New Access Card Setup On Line Help MORE FEATURES Use Point and Select to explore all of the DSS features on your own ...

Page 30: ...am from the Program Guide Select a coming attraction from the Attractions menu Tuning to a PPV Program When you use the channel buttons or digits on the remote to tune to a Pay Per View channel you see the Purchase Offer menu screen Purchase Offer screen Select Buy Program and then follow the on screen instructions to purchase the selected program You may need to enter your four digit system passw...

Page 31: ...ders may offer future programming events not currently listed in the Program Guide These events are called coming attractions and can be previewed and purchased through the Attractions Guide Access the Attractions Guide by first selecting Program Guide from the Main menu an then scrolling down the guide options The Attractions Guide is accessed through the Program Guide menu Buy and Record Option ...

Page 32: ...splay also shows the title channel date time and cost of each program Note that the Past Purchases list might be modified after each billing cycle and still show purchases for which you have already paid Reviewing and Canceling an Upcoming Purchase Use Point and Select to choose an upcoming purchase and review the program description From the Purchase Edit screen you can also cancel an upcoming pu...

Page 33: ...elect a Timer 1 2 3 or 4 and then use the arrow keys to complete the on screen sentence When the sentence is complete select Run Timer Complete the sentence to set up the timer for each of the four available Timer options Editing or Canceling a Timer From the Timers screen select the Timer you want to edit or cancel and then do the following Use the arrows keys to edit the Timer then select Run Ti...

Page 34: ...r program providers For example you may receive a message calling your attention to a new service How to tell when you have mail There are two ways to tell if you have mail depending on whether the DSS receiver is turned on or off If the DSS receiver is turned on a mail icon appears in the upper right corner of the channel marker If the DSS receiver is turned off the power light on the front panel...

Page 35: ...o close the letter After you read a message and want to erase it point to Erase and press MENU SELECT When you exit the display screen messages not erased are saved in memory Mailbox Size The mailbox has enough memory to store as many as ten 10 200 character messages You should periodically review and erase your mail messages to prevent any mail messages from being erased by the system when memory...

Page 36: ...ns selected until it is changed or until the DSS receiver is turned off Alternate Audio Display Screen When you select Alternate Audio from the Preferences menu the Alternate Audio display screen comes up Point to the audio program type you want and press MENU SELECT A check mark next to the program means you have selected that program The DSS system will then automatically set the audio program t...

Page 37: ...ional fluctuations in the phone line or satellite signal can give temporary false readings New Access Card Setup Periodically your program provider may issue you a replacement access card The New Access Card Setup display screen allows you to transfer the information from the old card onto the new one Follow the display screen prompts to initialize your new card Once you have transferred the infor...

Page 38: ...e shows a screen by screen overview of the Program Guide features Menu System shows a screen by screen overview of the DSS menu system Remote Control shows an on screen display of the remote control Point to the different remote buttons to see a brief description of the highlighted button Front Panel shows an on screen display of the DSS receiver front panel Point to the different front panel feat...

Page 39: ...f straight down the middle after you connect your components Try not to coil any twin lead cables and keep them away from the audio video cables as much as possible Make sure all antennas and cables are properly grounded Refer to the Safety Tips sheet packed with your unit Protect Your Components from Overheating Do not block ventilation holes in any of the components Arrange the components so tha...

Page 40: ...good picture and stereo sound quality and should be used if your TV has no S Video jack Theses jacks are used for most audio video connections between components The DSS receiver audio video jacks are color coded yellow for video red for right audio and white for left audio If your TV has only one input for audio mono connect it to the right red audio jack on the DSS receiver RF Jacks and Coaxial ...

Page 41: ...te RF and audio video inputs jacks VCR with RF inputs and outputs S Video coaxial and audio video cables Connection B Provides very good picture and stereo audio quality To use Connection B you must have TV with separate RF and audio video inputs jacks VCR with RF inputs and outputs jacks Coaxial and audio video cables Connection C Provides good picture and mono audio quality To use Connection C y...

Page 42: ...r 2 Tune DSS receiver to desired channel To receive off air programming no cable box 1 Turn off VCR and DSS receiver 2 Tune TV to desired channel To receive off air programming with cable box 1 Turn off VCR and DSS receiver 2 Tune TV to cable box output channel usually CH2 CH3 or CH4 3 Tune cable box to desired channel To record DSS programming 1 Tune TV to receive S Video output from DSS receiver...

Page 43: ...nnel To receive off air programming with cable box 1 Turn off VCR and DSS receiver 2 Tune TV to cable box output channel usually CH2 CH3 or CH4 3 Tune cable box to desired channel To record DSS programming 1 Tune TV to record line output from DSS receiver Input1 2 Tune DSS receiver to desired channel 3 Set your VCR to record on DSS output channel CH3 CH4 To view VCR programming 1 Tune TV to VCR ou...

Page 44: ...programming with cable box 1 Turn off VCR and DSS receiver 2 Tune TV to cable box output channel usually CH2 CH3 or CH4 3 Tune cable box to desired channel To record DSS programming 1 Tune TV to the channel on which you receive the DSS signal 2 Tune DSS receiver to desired channel 3 Set VCR to record on line input To view VCR programming 1 Tune TV to VCR output channel usually CH3 or CH4 2 Turn DS...

Page 45: ...ver To receive off air programming no cable box 1 Turn off VCR and DSS receiver 2 Tune TV to desired channel To receive cable programming with cable box 1 Turn off VCR and DSS receiver 2 Tune TV to cable box output channel usually CH2 CH3 or CH4 3 Tune cable box to desired channel CAUTION Do not stack electronic components or other objects on top of the DSS receiver See Safety Information inside f...

Page 46: ...nting coordinates or run the signal strength meter select Dish Pointing from the Main menu Disabling Interactive Setup The Interactive Setup menus automatically appear on screen the first time you plug in your receiver and when power is restored after a power loss The final step of the Interactive Setup allows you to disable the automatic appearance of the Interactive Setup To enable it again sele...

Page 47: ...ferent parts work together to bring a picture to your screen Controls and Buttons This section also describes the controlls located on the front and back of the receiver Programming the Remote Control Your remote capable of controlling other devices as well This section tells you how to program the remote to control TVs VCRs Laserdisc players and other equipment REFERENCE ...

Page 48: ...ure Uplink Center Transmits programming up to the satellite Satellite Relays the programming signals back to your satellite dish The satellite is parked above the equator in geostationary orbit 22 300 miles above the earth DSS Satellite Dish Antenna Receives the satellite signals Because the satellite is so powerful the dish can be as small as 18 inches Program Provider Authorization Center Proces...

Page 49: ... takes a few seconds and ensures that you will have continuous service The system automatically hangs up if you pick up the phone when the DSS receiver is calling out Television If your television is remote controllable you can program the DSS Universal TV Remote to change channels and volume DSS TV Universal Remote included with your DSS system Controls the DSS system as well as most remote contr...

Page 50: ...l marker ANTENNA Switches the source of the video signal from DSS satellite signals to an off air antenna or cable signal ARROWS Press the navigation arrows to move the on screen highlight up down left or right Using the arrows to highlight a menu item is also called pointing MENU SELECT Brings up the Main menu If you are already in the menu system press MENU SELECT to select a highlighted choice ...

Page 51: ...y than the OUT TO TV jack If your TV has audio video capability use this jack to connect the DSS receiver to your TV You must also connect the AUDIO jacks AUDIO R and L Provide better sound quality than the OUT TO TV jack If your TV has audio video capability use these jacks to connect the DSS receiver to your TV You must also connect the VIDEO jack WIDE BAND DATA PORT This port allows you to conn...

Page 52: ...ogram guide Press the GUIDE button several times to toggle through the different types of guides PREV CH Moves you back and forth between your last two selected channels CLEAR Removes the on screen displays and return to normal viewing DIGIT KEYS 0 9 Use the digit keys to tune directly to a channel If you are in the menu system use the digit keys to enter numbers for the time date channel and pass...

Page 53: ...trollable TVs VCRs and cable boxes Programming the Remote to Control Your TV To determine whether your remote needs to be programmed turn the TV on point the remote at the TV and press the TV button Then press CHAN UP or DOWN to see whether the TV responds to the remote commands Follow these steps to program your remote to control your TV 1 Turn on the TV 2 Look up your brand and code number s on ...

Page 54: ... VCR 2 Look up your VCR brand and its code number on the code list on page 55 3 Press and hold the VCR button 4 Enter the three digit code from the code list 5 Release the device button and press ON OFF or CHAN UP DOWN to see if the VCR responds to the remote commands 6 Repeat these steps using the next code listed for your brand until the VCR responds to the remote commands Programming the Remote...

Page 55: ...ress and hold the ALT button 4 Press and release the VCR button 5 Enter the three digit code from the code list 6 Release the ALT button and press ON OFF or another button to see if the laserdisc player responds to the remote commands 7 Repeat these steps using the next code listed for your brand until the laserdisc player responds to the remote commands Using the Remote Buttons to Control a Devic...

Page 56: ...1 NAD 018 023 NEC 011 014 019 027 038 084 Panasonic 012 013 038 086 Penney 000 008 011 019 027 040 068 077 086 088 Philco 006 007 010 011 013 016 019 027 033 035 037 038 043 087 089 Philips 002 006 007 010 011 013 016 033 035 037 038 043 066 073 Pioneer 011 027 045 062 093 Portland 011 019 027 037 ProScan 000 Proton 011 027 037 072 Quasar 012 038 092 Radio Shack 000 021 025 036 037 059 064 078 RCA...

Page 57: ... 062 065 067 068 070 Fisher 002 012 018 019 043 048 058 Funai 015 GE 000 007 008 032 053 Goldstar 009 014 046 060 Harman Kardon 014 Hitachi 005 015 035 036 Instant Replay 008 JCL 008 JC Penney 002 005 007 008 014 016 030 035 051 053 Radio Shack Realistic 002 006 008 009 012 015 019 027 043 053 Samsung 007 013 022 032 042 Sansui 016 Sanyo 002 012 Scott 004 013 041 049 068 Sears 002 005 009 012 018 ...

Page 58: ...creen provides the number corresponding to an azimuth setting for your location DSS Receiver Receives processes and converts the digitally compressed satellite signals into audio and video Elevation Refers to the up and down positioning of your DSS dish When you enter your zip code or latitude and longitude the display screen provides the number corresponding to the elevation setting for your loca...

Page 59: ...ion of this feature depends upon the availability and accuracy of data supplied from and broadcast by the program provider Signal Meter An on screen display that indicates the relative strength of the satellite signal and sounds a test tone to help you lock in on the satellite signal The signal meter is used when you adjust your DSS dish Spending Limit Provides a means of restricting viewing based...

Page 60: ...cess card is installed in the receiver Running the System Test Follow these steps to run the diagnostics system test on your system 1 Turn on your TV and the DSS receiver 2 Press DSS to put remote in DSS mode then press MENU SELECT to bring up the Main menu 3 Point to and select Options 4 Point to and select System Test Follow the on screen directions after the test is completed 5 If your system d...

Page 61: ... will give you an RA number over the phone The representative will also provide you with instructions on where and how to return your unit Write the number in large clear characters on the outside of the box To avoid confusion and misunderstandings shipments without an RA number clearly visible on the outside of the box will be returned to you at your expense Include a brief note describing the pr...

Page 62: ...xt business day delivery in the continental USA 2 The exchange location will notify you of its arrival 3 Take your unit and your evidence of purchase date such as a bill of sale to the exchange location and you will be provided the new or refurbished unit Please retain all accessories such as the remote control hand unit 4 If the repairs are covered by your warranty you will not be billed If you a...

Page 63: ...es Batteries Units purchased serviced or operated outside the USA Only the DSS receiver is covered by this warranty if the system is purchased in the state of Alaska Loss of programming Shipping damage if the unit was not packed and shipped in the manner prescribed by Thomson Storage fees may be charged by the exchange point if you fail to pick up the replacement unit in a timely manner Any instal...

Page 64: ...ations The telephone company may make changes in its communications facilities equipment operations of procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations If these changes are expected to affect the use or performance of your telephone equipment the telephone company must give you adequate notice in writing to allow you to m...

Page 65: ...es Tax We are required by law to collect the appropriate sales tax for each individual state country and locality to which the merchandise is being sent Shipping Handling and Insurance Total Amount Enclosed Use VISA or MasterCard preferably Money order or check must be in U S currency only No COD or CASH 5 00 Qty Please complete other side also All accessories are subject to availability Where app...

Page 66: ...ation on these accessories or current prices write to the following address Video Accessories Customer Service Thomson Consumer Electronics Inc Distributor Special Products 2000 Clements Bridge Rd Deptford NJ 08096 2088 International Orders This offer is valid only in the 50 United States and Canada For international orders please send your request for quotation not an order to International Custo...

Page 67: ...x 19 Options 19 Program Guide 19 Purchases 19 Timers 19 O On Line Help 35 ON OFF Light flashing 32 Ordering programming 4 P Past purchases 30 Pay Per View Programs 28 Picture Size changing 34 Program Guide 9 All Button 14 Arrow button 13 Attractions Guide 13 bringing up 10 Channel guide 12 Exit Button 14 exiting 15 Grid Guide 12 Other 14 scrolling channel by channel 10 scrolling page by page 11 se...

Page 68: ...e key benefit of these new paints is to significantly reduce air pollution Thomson Consumer Electronics remains committed to improving our manufacturing process through changes like these to help our environment At Thomson on going efforts to maintain our valuable natural resources will continue to be a priority If your DSS system needs service please contact your dealer or the nearest Servicenter...

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