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Tips

•  For optimal light uniformity in halo-lit applications the Tetra

®

 LED modules should be mounted on UL recognized plastic and the  

  light output from the Tetra

®

 LED system should be directed back into the sign enclosure. This will allow for uniform backlighting of  

  the sign and will provide simple mounting for the Tetra

®

 LED system.

•  A best practice for the supply wire at the point at which it is brought into the sign is to have a drip loop on the inside of the letter to  

  keep water from collecting on the Tetra

®

 LED strip.

•  These products are not required to be enclosed or protected from weather.

Troubleshooting

Symptom

Solution

All letters are OFF

• Check AC input connection and/or check circuit breaker.

• Check wire connection(s) at the Tetra

® 

LED System and power supply for improper  

 

 

  termination(s) or short circuits. Properly terminate or replace the wire connection(s).

• Check that connections are the red striped wire (+) of the LED strip to the red wire (+) of  

 

 

  the power supply and the white wire (-) of the LED strip to the black or blue wire (-) of the power supply.

Some LEDs 

appear dim

• Ensure the overall length of the Tetra

® 

LED System does not exceed the maximum load.

• Ensure the length of supply wire is equal to or below the recommended remote mounting distance.

Some of the letters are 

not illuminated

• Check wire connection(s) at the Tetra

® 

LED System and power supply for improper  

 

 

  termination(s) or short circuits. Properly terminate or replace the wire connection(s).

• Check that connections are the red striped wire (+) of the LED strip to the red wire (+) of the  

 

  power supply and the white wire (-) of the LED strip to the black or blue wire (-) of the power supply.

Shadows

• Re-route supply wire and secure to the back of the can with silicone. Adjust wire connector  

 

  orientation so that it does not cover any LEDs.

• Adjust LED layout to ensure uniformity of illumination on the face of the letter.

This product is intended solely for the use of non-residential signage lighting and is not intended for use in any other applications.

Conforms to the following standards: IP66 rated

www.gelighting.com

GE and the GE Monogram are trademarks of the General Electric Company. All other trademarks are the property of their respective owners. Information provided is subject to 

change without notice. All values are design or typical values when measured under laboratory conditions. GE Lighting is a business of the General Electric Company. © 2017 GE.

SIGN159 (Rev 02/15/17)

GE2031-5237

Specifications

Maximum Loading per Tetra 24V DC Power Supply

SKU

Rating

25W 

Power Supply 

Note: Load shall 

not exceed 1.04A

80W 

Power Supply 

Note: Load shall 

not exceed 3.3A

100W 

Power Supply 

Note: Load shall 

not exceed 4.0A

180W Power Supply 

Note: Load shall 

not exceed 3.8A 

per each (of 2) 

output channels

300W Power Supply 

Note: Load shall 

not exceed 4A 

per each (of 3) 

output channels

GEMX2471-W1 

GEMX2450-W1 

GEMX2441-W1 

GEMX2432-W1

24V DC, 

26mA/module

0.62W/module

33 modules/

22 ft. (6.7 m)

110 modules/

73 ft. (22.35 m)

130 modules/

87 ft. (26.42 m)

120 modules/

80 ft. (24.38 m) 

per output channel 

240 modules/

160 ft. (48.77 m) 

per power supply

130 modules/

87 ft. (26.42 m) 

per output channel 

390 modules/

260 ft. (79.25 m) 

per power supply

Maximum Remote Mounting Distance from Driver Output

18 AWG/0.82 mm

Supply Wire

16 AWG/0.82 mm

Supply Wire

14 AWG/0.82 mm

Supply Wire

12 AWG/0.82 mm

Supply Wire

25W Power Supply

120 ft./36.6 m

-

-

-

80W Power Supply

20 ft./6.1 m

25 ft./7.6 m

35 ft./10.6 m

40 ft./12.1 m

100W Power Supply

20 ft./6.1 m

25 ft./7.6 m

35 ft./10.6 m

40 ft./12.1 m

180W Power Supply

20 ft./6.1 m

25 ft./7.6 m

35 ft./10.6 m

40 ft./12.1 m

300W Power Supply

20 ft./6.1 m

25 ft./7.6 m

35 ft./10.6 m

40 ft./12.1 m

NOTE:

 The maximum loading claimed in the table is at ambient temperature 25°C (77°F).

For linear long runs, center connection to the LED strip is recommended to minimize voltage drop.

III

Summary of Contents for GEMX2471-W1

Page 1: ...omply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interf...

Page 2: ...roved 22 14 AWG 0 33 2 08 mm2 wire connectors or 22 18 AWG 0 33 0 82 mm2 in line IDC connectors 6 or 8 M3 or M4 screws 1 8 inch 3 2 mm rivets or electronic grade silicone or equivalent Tetra 24 Volt Power Supply Tetra MAX LED modules Components Layout Modules 2 3 4 5 1 Drill a 1 4 inch 6 4 mm hole near the LED strip and grommet the hole for supply wire access 5 6 Clean and remove all debris from t...

Page 3: ... eliminates the disconnect switch as required by applicable local state or country electrical codes a new disconnect switch must be installed 4 Existing Signs Only Make sure the removal of lighting equipment does not compromise the integrity of the sign body i e water intrusion Fill in all holes 0 5 in 13 mm or smaller with the appropriate amount of rated caulk or sealant For holes greater than 0 ...

Page 4: ...to ensure uniformity of illumination on the face of the letter This product is intended solely for the use of non residential signage lighting and is not intended for use in any other applications Conforms to the following standards IP66 rated www gelighting com GE and the GE Monogram are trademarks of the General Electric Company All other trademarks are the property of their respective owners In...

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