Consumer Support
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
Problem
Possible Causes
What To Do
Dishwasher won’t run
Fuse is blown, or the
•
Replace fuse or reset circuit breaker. Remove any other appliances
circuit breaker tripped
from the circuit.
Noise
Some of the sounds
•
Soft food disposal shredding action.
you’ll hear are normal
•
Drain valve opening to pump water out.
•
Timer control as cycle progresses.
•
Detergent cup opening.
•
The motor stopping during the drying period.
Utensils are not secure
•
Make sure everything is secured in dishwasher.
in the rack or something
small has dropped into
the rack
Motor hums
•
Dishwasher has not been used on a regular basis. If you do not use
your dishwasher often, set it to fill and pump out once every week.
This will help keep the seal moist and the garbage disposer clear.
Water standing in
This is normal
•
A small amount of clean water around the outlet on the tub bottom
the bottom of the tub
at the back of the tub keeps the water seal lubricated.
Water won’t pump
Drain is clogged
•
If you have an air gap, clean it.
out of the tub
•
Check to see if your kitchen sink is draining well. If not, you may need
a plumber.
•
If the dishwasher drains into a disposer, run disposer clear.
Suds in the tub
Correct detergent
•
Use only automatic dishwasher detergents to avoid sudsing.
wasn’t used
Cascade
®
, Cascade
®
Complete
and
Electrasol
®
Automatic Dishwashing
Detergents have been approved for use in all GE dishwashers.
•
To remove suds from the tub, open the dishwasher and let suds
evaporate. Add 1 gallon of cold water to the tub. Close and latch the
dishwasher. Pump out water by slowly turning the Dial until a drain
period is reached. Repeat if necessary.
Rinse agent
•
Always wipe up rinse agent spills immediately.
was spilled
Stained tub interior
Detergent with
•
Some detergents contain colorant (pigment or dyes) that will discolor
colorant was used
the tub interior with extended use. Check the detergent cup for signs
of any discoloration. If cup is discolored, change to detergent without
any colorant.
Cascade
®
, Cascade
®
Complete
and
Electrasol
®
Automatic
Dishwashing Detergents have been approved for use in all
GE dishwashers.
Some tomato-based
•
Use of the
RINSE ONLY
cycle (on some models) after adding the dish
foods can stain
to the load can decrease the level of staining. GE recommends
Cascade
®
Plastic Booster
™
to help remove these types of stains.
Dishes don’t dry
Low inlet water
•
Make sure inlet water temperature is correct.
temperature
Rinse agent dispenser
•
Check the rinse agent dispenser.
is empty
Steam
This is normal
•
Steam comes through the vent by the door latch during drying and
when water is being pumped out.
Black or gray
Aluminum utensils have
•
Remove marks with a mild, abrasive cleaner.
marks on dishes
rubbed against dishes
11
Before you call for service…
GEAppliances.com
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit
GEAppliances.com
. You may not need to call for service.
