Operations and Maintenance Manual
E4H Series Water Purification Machine
44
8. RETURN GOODS AUTHORIZATION (RGA) PROCEDURE
If you wish to return goods for repair, warranty evaluation and/or credit, please have your
original sales order or invoice available when you call GE Water & Process Technologies. Call
the GE Water & Process Technologies technical support team at (866)-GE WATER. A GE Water &
Process Technologies technical support representative will provide instructions and a return
authorization number, which needs to be clearly written on the outside of the box used to ship
your materials. All equipment must be shipped to GE Water & Process Technologies with the
freight prepaid by the customer. Call our Customer Support Center with any questions or
issues concerning freight claims and a representative will discuss your situation.
!
IMPORTANT!
Machines must never be shipped with water in them; this
will void the warranty. Drain the machine completely
before shipping a n d avoid freezing before draining. The
machine should be sanitized prior to draining. Refer to
the draining and cleaning instructions in this manual for
details.
