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62

Service Diagnostics

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Select ‘Yes’ to enter service mode.

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Use the up and down arrows/buttons on the right of the display to scroll through the diagnostic tests.

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The display will show ‘00’ in the FZ temperature display and ’00’ in the FF temperature display.

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All the components will turn off, 3-way valve will go home, dampers will go to closed position.

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The up and down pads on the right will count up the right FF digit and the left up and down pad
count up and down the left FF digit.

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Summary of Contents for CFE29TS

Page 1: ...2013 CAFÉ French Door Refrigerator ...

Page 2: ...CFE29TS CYE23TS PYE23PS PYE23KS 2013 CAFÉ and Built in Style French Door Refrigerator ...

Page 3: ... interpretation of this information nor can it assume any liability in connection with its use WARNING To avoid personal injury disconnect power before servicing this product If electrical power is required for diagnosis or test purposes disconnect the power immediately after performing the necessary checks RECONNECT ALL GROUNDING DEVICES If grounding wires screws straps clips nuts or washers used...

Page 4: ...ty Glasses Steel Toe Work Boot Electrically Rated Glove and Dyneema Cut Resistant Glove Keeper Brazing Glasses GE Factory Service Employees are required to use safety glasses with side shields safety gloves steel toe shoes for all repairs Cut Resistant Sleeve s Brazing Gloves Nitrile Gloves wear under Cut Resistant Glove ...

Page 5: ...mooth Drawer operation Deli Drawer has Full Extension Slide Café Trim on Shelves and Bins Quick Space Shelf Drop Down Egg Storage 3 Basket FZ with Utility Bin Lighting 7 Showcase LEDs in the FF 2 Freezer Showcase LEDs in the Bottom of the Left French Door Splash Red Green Blue LED Deli Pan Appearance Flat Stainless Steel Café Doors Dorian Gray Case Hidden Hinges Café Stainless Steel Handles Café F...

Page 6: ... differences are in the left French door assembly This presentation addresses these differences The 23 cu ft Built in Style BIS is serviced in the same way as the 29 cu ft cabinet The difference is the 23 cu ft cabinet depth without doors is 5 less Refer to Technical Service Guide 31 9227 for cabinet service ...

Page 7: ...7 ...

Page 8: ...racket Installation for Built in Style BIS Note If you pull the refrigerator out and away from the wall for any reason make sure the anti tip bracket is engaged when the refrigerator is pushed back against the rear wall ...

Page 9: ...9 Odor Filter ...

Page 10: ...ing Express Mode From the Express Mode touch Odor Remover to turn it on and off Odor Remover will remain on for 4 hours then turn itself off if not manually turned off Express Mode lettering is white when all settings are off Express Mode lettering turns light blue when any setting is turned on ...

Page 11: ...11 Other Odor Filter Screens ...

Page 12: ...he upper left corner of the fresh food compartment GE recommends replacement of odor filters every 6 months or when odors become objectionable A reminder will appear on main screen after 6 months to change the filter Odor Remover Filter ...

Page 13: ...g straight out from small tab on the top and bottom Remove replacement filter from plastic package Push replacement filter into the filter housing it will snap into place Replace filter cover by sliding it on from the front Make sure that front edge is flush against the refrigerator wall Reset the Odor Filter Replacement reminder on the UI main screen ...

Page 14: ...ilter pad is visible on the System Settings screen Touch the Odor Filter pad to show current status The current status of the filter replacement filter reordering instructions Back pad and the Reset pad are displayed By touching the Reset the Odor time is reset to 6 months Press Back to return to the System Setting screen From the System Setting screen touch Done to return to the UI main screen ...

Page 15: ...f off Odor remover will not remain on constantly Source of odor is still in refrigerator Make sure item that source the odor has been removed from the refrigerator Filter is used up Replace with new filter Odor filter fan inoperative DC voltage can be checked at the main board J7 PIN 1 12VDC PIN 2 12 VDC PIN 3 PWM PIN 4 TACH ODOR FILTER FAN ...

Page 16: ...16 Deli Drawer ...

Page 17: ...17 Deli Control Turned Off ...

Page 18: ...18 Deli Control Meat Selected ...

Page 19: ...19 Deli Control Beverage Selected ...

Page 20: ...20 Deli Control Produce Selected ...

Page 21: ...21 Deli Control Cheese Selected ...

Page 22: ...22 Deli Control Citrus Selected ...

Page 23: ...speeds and turning on a 5 watt heater as needed The consumer presses a single button tactile switch to scroll through the settings Blinking LED in the center of the board indicates the 12 VDC power supply is present The other LEDs on the board are for the Deli bin white and colored lighting The replacement Deli board will come with new overlay because the overlay is adhered to the Deli board L E D...

Page 24: ...Deli Pan Set Points The selections that show OFF are not available at the fresh food set points on the left Example is meat is not available when fresh food temp is set to 39 F or higher ...

Page 25: ...or J6 PIN 1 DELI FAN 12VDC PIN 2 FF FAN 12VDC PIN 3 DELI FAN 12VDC PIN 4 FF FAN 12 VDC PIN 5 DELI FAN RPM PIN 6 FF FAN RPM PIN 7 DELI FAN PWM PIN 8 FF FAN PWM PIN 9 DELI DAMPER PIN 10 DELI DAMPER PIN 11 DELI DAMPER PIN 12 DELI DAMPER ...

Page 26: ...Main Board Deli Connectors on Schematic DELI PAN BOARD DELI PAN FAN DELI PAN THERMISTOR DELI PAN DAMPER ...

Page 27: ...27 Hot Water System ...

Page 28: ...28 ...

Page 29: ...onent Location Chilled Water outlet Tube Hot Water Outlet Tube Recess LED Lights Recess LED Lights USB Port to Upload Photos Speaker Ice Chilled Water Actuator Slide Out Tray Turn Push switch Control Knob T P Switch ...

Page 30: ...goes into the Hot Water Setup to fill the tank If the tank is full the control displays the Hot Water screen With a full tank the control will check both Hot Water thermistors for valid readings the control goes into the Standby Mode waiting for consumer to select a Hot Water setting The consumer has the option to select between 4 predetermined set points or a custom temperature from 90 to 185 F i...

Page 31: ...either of the 2 thermistors are not valid it will display HOT WATER CANCELLED screen on the UI for 3 sec set an error code then go the HOME screen After temperature is selected the control then monitors both thermistors looking for them to be within 10 F within the first 30 seconds of heating For the remainder of the heating time the control continues to monitor the temp ensuring the difference re...

Page 32: ...32 HOT WATER OPTIONS ...

Page 33: ...urge Mode if the water temperature in the tank is higher than the consumer desired water temperature NOTE The consumer must continuously hold the T P switch for the above operations to happen The RED LED around the Turn and Push T P switch is either turned off turned on solid or pulsed depending on the hot water operation mode BLUE LED is on during any hot water operation Hot Water Dispenser Turn ...

Page 34: ...e control will deactivate the Hot Water feature if the time to dispense 10 oz is greater than 45 seconds If the consumer presses Hot Water when the Hot Water is deactivated the control displays Hot Water Disabled The Hot Water feature can be reactivated by dispensing 7 ounces of chilled water within 28 seconds to restoring all of its functions The control measures the total water volume and the ti...

Page 35: ...ystem is not active while the control is in Sabbath Demo or Service modes The USB uploading is disabled while the control is in Hot Water Dispense Mode dispensing hot water If a Hot Water system fault occurs the UI screen will display Hot Water Canceled See mini manual for fault codes The Hot Water heating countdown time is only an estimate displayed in 15 minute intervals Countdown timer can hold...

Page 36: ...creen will display the Filling If the T P switch is released while the tank is being filled the control pulses the RED LED around the T P switch starts a 30 sec timer the Maximum Fill timer will stop counting both isolation and hot water valves are deactivated and the screen displays Filling Paused If the T P switch is reactivated within the 30 second the control turn on the red LED around the T P...

Page 37: ...lay Complete for 3 seconds and run the Thermistor Check Mode During the 3 seconds if the consumer presses the Hot Water button the control will display the Hot Water screen If Cancel pad is pressed on the LCD screen the during the filling operation the LCD screen will display Setup Canceled for 3 seconds then go to the UI home screen 37 Fill Mode Note bypassed if tank is full continued Cancel Scre...

Page 38: ...ng the 3 second if the consumer presses any of the buttons on the UI except for the Hot Water button the control will activate that feature If the T P switch is activated the LCD screen will display Dispenser Locked press hot water to continue Fill Mode Note bypassed if tank is full continued Turn and Push T P switch If turned during 3 sec Locked screen Home Screen Or any button but Hot Water is p...

Page 39: ...39 HOT WATER IS READY ...

Page 40: ...lses Blue LED on Turn the T P knob CCW then push and hold to dispense a maximum of 10 oz hot water Press Done to go to home screen or it will go to home screen 3 sec after releasing T P knob Blue Hot Water LED turns off Red Knob LED off Control tone Red Knob LED on Red Knob LED on Red Knob LED pulsing Turn the T P knob CCW then push and hold to dispense a maximum of 10 oz hot water The countdown t...

Page 41: ...of the water already hot or Empty Tank to use the Purge Mode Purge Mode or depending on how hot the water 30 sec timeout RED LED Pulsing If user release T P switch before complete RED LED Pulsing RED LED on solid Cancel Screen any time Cancel is pressed time expires or any system error occurs Recess LED lights on Recess LED lights on Recess LED lights on RED LED off Or if water is hot enough RED L...

Page 42: ...nk and Valve Compartment Access Remove the 3 T20 screws and slide the cover downward S L I D E Cover Cover reverse side Hot Water Tank Insulation Note insulation only comes with the cover Not available separately ...

Page 43: ...n Hot Water Tank Flow Meter Water and Electrical Connector Junction Box Hot Water Thermistors Hot Water Tank Heater Hot Water Tank Filled Switch Chilled Water Tank Triple Water Valve for hot water chilled water icemaker Hot Water Tank Shelf and Insulation ...

Page 44: ...44 Isolation Valve ...

Page 45: ...tch 750 Watt Hot Water Tank Heater 305 internal TCOs Water Valve Flow Meter Door Board Even though the TCOs are rated at 305 F they will trip very quickly if the heater is not complete submersed in water because they are located inside the Calrod heater where shown above NOTE The hot water tank will only be stocked as a complete assembly for service ...

Page 46: ...46 Hot Water Tank and Water Valve ...

Page 47: ... Top Dual Thermistors Tank Bottom Heater to Tank Seal Dip Tube 316 SS Liner Thermistor Clip Tank Middle upper chamber Push To Connect Connector Push To Connect Connector Hot Water Tank Construction NOTE The hot water tank will only be stocked as a complete assembly for service ...

Page 48: ...closing the top chamber so no air is drawn into the dispensed water When dispensing has been completed the water that is still in hot water tube from the hot water tank to the hot water outlet at the recess drains back into the tank As the water drains back into the tank it floats up the check ball and collects the excess water in the top chamber This process minimizes drips from the hot water out...

Page 49: ...ing Reinstall the clip on the valve Disconnect both connectors to the Hot Water Tank then remove tank from the door Separate the 2 90 quick connectors REMOVAL Install the 90 male to female connector on the door hot water tube making sure it is fully seated Push the female end or the connector on the tank onto the male end of connector just installed on the hot water line Reconnect both electrical ...

Page 50: ...N 13 IM FILL TUBE HTR PIN 14 IM SENSOR GROUND PIN 15 DUCT DOOR MTR PIN 16 USER INTERFACE PIN 17 12VDC SUPPLY PIN 18 GEABUS COMMUNICATION PIN 19 FLOW METER 5VDC PIN 20 BOARD GOUND 12VDC J5 PIN 1 IM THERMISTOR PIN 2 5VDC PIN 3 ICE BOX THERM PIN 4 5VDC PIN 5 HOT WATER THERM 1 PIN 6 5VDC PIN 7 HOT WATER THERM 2 PIN 8 HOT WATER LED J4 PIN 1 L1 A C POWER SUPPLY PIN 2 IM RAKE MOTOR PIN 3 IM WATER VALVE P...

Page 51: ...51 ...

Page 52: ...nge pin with the arrow on the hinge bushing making sure the purple mark is facing the arrow With the pin set properly in this location the door can now be remounted on the case hinge with the door 90 to the cabinet CORRECT Orientation of purple mark with arrow INCORRECT Note Turn the closer pin on the right door counterclockwise and the one on the left door clockwise INCORRECT ...

Page 53: ...mounting of the door stop to work with the flat FF doors Because of the different position of the door stop there is a hinge pin alignment embossed into the door end cap for correct positioning of the hinge pin The same procedure is used to reset the door closer should it get out of position and door does not close properly Café Door Profile GE Adora Door ...

Page 54: ...Main Control Board ...

Page 55: ...N 11 ROOM THERM PIN 12 HUMIDITY SENS SIGNAL PIN 13 HUMIDITY SENS J8 PIN 1 FZ FAN 12VDC PIN 2 ICE BOX FAN 12 VDC PIN 3 FZ FZN 12VDC PIN 4 ICE BOX 12VDC PIN 5 FZ FAN PWM PIN 6 ICE BOX FAN PWM PIN 7 FZ FAN RPM PIN 8 ICE BOX RPM J7 PIN 1 12VDC PIN 2 12 VDC PIN 3 PWM PIN 4 TACH ODOR FILTER FAN J6 PIN 1 DELI FAN 12VDC PIN 2 FF FAN 12VDC PIN 3 DELI FAN 12VDC PIN 4 FF FAN 12 VDC PIN 5 DELI FAN RPM PIN 6 F...

Page 56: ...56 ...

Page 57: ...57 ...

Page 58: ...58 Control Panel On Board Diagnostics ...

Page 59: ...ttom of the Display Cover Remove power from the refrigerator remember LOTO Push up while pulling out at the top of the Display Cover to release the top tabs Remove 4 hex screws to remove the Control Assembly Disconnect the 2 connectors from the left side of the UI ...

Page 60: ...ts onto new Display Housing Assembly with the T15 screws Display housing Assembly Insert tabs the Display Cover into slots on the Display Housing and push down Re connect the 2 connectors from the left side of the UI Install 4 hex screws to attach the Control Assembly Push the Display Cover to snap the top into place ...

Page 61: ...61 Service Diagnostics Press and hold Water Crushed Cubed Pads together for 3 seconds to enter Service Mode ...

Page 62: ... the diagnostic tests The display will show 00 in the FZ temperature display and 00 in the FF temperature display All the components will turn off 3 way valve will go home dampers will go to closed position The up and down pads on the right will count up the right FF digit and the left up and down pad count up and down the left FF digit ...

Page 63: ...Mode Changes the System to be Degrees C 00 08 Degrees F Mode Changes the System to be Degrees F 00 11 Join Zigbee Network Join a energy management Network 00 12 Leave Zigbee Network Leave a energy management Network 00 13 Get Zigbee Network Status Check the energy management Network status 00 14 Force FF and FZ Defrost Starts a FF and FZ defrost 00 15 Exits All Defrost Forces the Heated Defrost to...

Page 64: ... System to be Degrees C 00 08 Degrees F Mode Changes the System to be Degrees F 00 11 Join Zigbee Network Join a energy management Network 00 12 Leave Zigbee Network Leave a energy management Network 00 13 Get Zigbee Network Status Check the energy management Network status 00 14 Force FF and FZ Defrost Starts a FF and FZ defrost 00 15 Exits All Defrost Forces the Heated Defrost to the Idle State ...

Page 65: ... 1 Thermistor Test 00 39 Hot Water 2 Thermistor Test 00 40 Humidity Sensor Test FZ Display FF Display Mode Comments These tests perform a check on all sensors located throughout the unit individually Once the test for the thermistors is executed the instantaneous temperature of the thermistor will be displayed in the displays If the thermistor is out of range will be displayed When reading the tem...

Page 66: ... 75 duty cycle and displays the RPM 00 50 Ice Box Fan Test Turns the Fan on 75 duty cycle and displays the RPM 00 51 Deli QC Fan test Turns the Fan on 75 duty cycle and displays the RPM 00 52 Odor Remover Fan Turns the Fan on 75 duty cycle and displays the RPM 00 53 FF Defrost Heater Test Turns on the Load 00 54 Deli pan QC heater Test Turns on the Load 00 55 Isolation Valve Test Turns on the Load...

Page 67: ...67 Service Diagnostics Tests ...

Page 68: ...sed 1 Open 00 72 Read FZ door Status Returns the Status 0 Closed 1 Open 00 73 Read Conv Drawer IM Input Status Returns the Status 0 Closed 1 Open 00 74 Read MB Icemaker Rake Status Returns the Status 0 not home 1 Home 00 75 Read MB Icemaker Arm Status Returns the Status 0 not Full 1 Full 00 76 Read DB Icemaker Rake Status Returns the Status 0 not home 1 Home 00 77 Read DB Icemaker Arm Status Retur...

Page 69: ...eater will come on and the evaporator temperature will be displayed 00 95 FF Cooling Test In this test the following loads will be controlled Valve Position A Compressor High Condenser Fan High FF Fan Low The test will return the FF Evaporator Temp 00 96 FZ Cooling Test In this test the following loads will be controlled Valve Position B Compressor High Condenser Fan High FZ Fan Low The test will ...

Page 70: ... Zigbee Network Leave a energy management Network 00 13 Get Zigbee Network Status Check the energy management Network status 00 14 Force FF and FZ Defrost Starts a FF and FZ defrost 00 15 Exits All Defrost Forces the Heated Defrost to the Idle State 00 16 Exit All Tests Resets all boards in the system Once in diagnostic mode with ZEROS in the temperature displays press GO on LCD models or any othe...

Page 71: ...terface will display one failure code at a time along with 3 sets rows of data for each failure code Number of days since last occurrence Number of occurrences Number of hours since last occurrence LED models the failure code will be displayed to the user for 3 seconds then number of occurrences for 3 seconds followed by number of days since last occurrence for 3 seconds Each failure code display ...

Page 72: ...72 LCD Models LED Models 0002 15 0 Error Code 3 seconds Counts 3 seconds Days 3 seconds Example Fresh Food Thermistor 15 times today Failure Codes Display ...

Page 73: ... 0 1 0 Ice mold Body Thermistor MB Invalid When the Software has determined a Thermistor is invalid a F code is logged into memory The thermistor must return to the normal Range and go out of Range to be called again Any time the error code is cleared the Fault can set again immediately if the thermistor is still invalid The software also will to check to see if the thermistor sensor should be the...

Page 74: ...ack Present when Fan is off F114 0 1 1 4 Deli Pan FP Fan cannot reach target RPM F115 0 1 1 5 Odor Filter Fan Feedback Missing when Fan is running F116 0 1 1 6 Odor Filter Fan Feedback Present when Fan is off F117 0 1 1 7 Odor Filter Fan cannot reach target RPM There are 3 different F codes that can be set per fan They are Missing Feedback Feedback Present when the Fan is off and Fan Can t reach T...

Page 75: ...osts 5 consecutive abnormal defrosts F203 0 2 0 3 5 consecutive FF abnormal defrosts 5 consecutive abnormal defrosts FZ Evap Thermistor OPEN or short FZ Evaporator Thermistor This will impact defrost only as follows 1 All FZ heater defrosts will be 20 minutes 2 The FZ abnormal defrost flag will also be set FF Evap Thermistor OPEN or short FZ Evaporator Thermistor This will impact FF defrost only a...

Page 76: ...rned on This is going to be hard to see because on some models this will trigger a reset Cooling System was on and the compressor remained off for 3 hours F302 0 3 0 2 FF No Freeze Limit Tripped FF crossed the No Freeze Limit Only call once it crosses It needs to return to normal and then cross again to call the FCode handler again F303 0 3 0 3 FF Temp Exceeded F304 0 3 0 4 FZ Temp Exceeded F305 0...

Page 77: ...etting Criteria Main Board 400 499 F400 0400 DC Voltage out of Range Main Board Failure F401 0401 Ice water stops dispensing based on time 7 Minute Timeout Only on SXS models where the Mainboard owns the Water and Auger Relays Main Board Failure Codes ...

Page 78: ...ripped Recess Mullion or Fill Tube Heater F507 0 5 0 7 Cold Water Cup Switch Input missing Cup Switch message is received and 30 seconds later the Cup Switch input is still not present F508 0 5 0 8 Cold Water Cup Switch Input present Cup Switch input is present for 30 seconds and no Cup Switch message has been received F509 0 5 0 9 Hot Water Cup Switch Input missing Hot Water message is received a...

Page 79: ...s Icemaker logic went into Harvest fix 3 out of 10 harvests F603 0 6 0 3 FF Icemaker enters Fault Mode After enter into Harvest Fault F650 0 6 5 0 FZ Icemaker Multi fill 3 times the last 10 fills If the multi fill algo is active 3 times in the last 5 fills F651 0 6 5 1 FZ Icemaker Stuck in Harvest Fix Mode After 10 minutes if the software is stuff in Harvest Fix Mode F652 0 6 5 2 FZ Icemaker enter...

Page 80: ...d 0x70 message is received from COM ACM Only Dispense message is received and 30 seconds later the Cup Switch input is still not present F710 0 7 1 0 Cold Water Cup Switch Input present and no dispense message is received from COM ACM Only Cup Switch input is present for 30 seconds and no dispense message has been received F711 0 7 1 1 Hot Water Cup Switch Input missing and dispense message is rec...

Page 81: ...Service Diagnostics Exit After diagnostics is complete Service Diagnostics must be exited Use 00 16 then press GO The UI will exit Service Diagnostics then reboot all of the boards then go the home screen ...

Page 82: ...82 This concludes the presentation Thanks for your attention ...

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