Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Before you call for service…
Operating Instructions
Safety Instructions
Installation Instructions
Tr
oubleshooting T
ips
Consumer Support
Problem
Possible Causes
What To Do
Plug on range is not completely
•
Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet.
grounded outlet.
Burner slits on the side of the
•
Remove the burner heads and clean them. Check the
burner may be clogged.
electrode area for burned-on food or grease. See the
Care and cleaning of the range
section.
Improper burner assembly.
•
Make sure the burner parts are installed correctly.
See the
Care and cleaning of the range
section.
Burner flames very
Improper air to gas ratio.
•
If range is connected to LP gas, contact the person
large or yellow
who installed your range or made the conversion.
Surface burners light
The oven gas shut-off valve
•
To check the oven gas shut-off valve, remove the
but oven does not
may have accidentally been
warming drawer (see the
Care and cleaning of the range
moved during cleaning or
section) and look for the gas shut-off lever at the back
moving.
of the range.
Top burners do not light
or do not burn evenly.
(The front right burner is
designed to have slightly
smaller flames between
the 6 and 9 o’clock
positions. This is normal.)
50
Lever is
shown closed.
PULL TO OPEN.
Sealed burner models
