The Problem Solver
Stainless Steel Gas Range
23
Questions?
Use this
problem
solver!
PROBLEM
POSSIBLE CAUSE
SURFACE BURNERS
• Burners assembled incorrectly after cleaning. Make sure the burner
DO NOT LIGHT
assembly is put together correctly.
• Clean the ignitor.
• Inspect the manual cut-off valve to insure that it is not closed.
• Make sure the electrical plug is plugged into a live power outlet.
• Check for a power outage.
SURFACE BURNER
• Improper LP gas connection. See the Installation Instructions.
FLAMES VERY
LARGE OR YELLOW
TICKING SOUND OF
• The spark ignitor is not deactivated. Turn the burner OFF and
SPARK IGNITOR
relight. Some ticking is normal. If ticking is excessive call for service.
AFTER SURFACE
BURNER LIGHTS
OVEN LIGHT
• The light bulb is loose or defective. Tighten or replace the bulb.
DOES NOT WORK
• The button operating light is broken. Call for service.
FOOD DOES NOT
• The oven controls are improperly set. See the “How to set your oven
BAKE OR ROAST
for baking or roasting” section.
PROPERLY
• Incorrect cookware or cookware of improper size being used.
See the “How to set your oven for baking or roasting” section.
• Use a foil tent to slow down browning during roasting.
FOOD DOES NOT
• The oven control is not set at BROIL.
BROIL PROPERLY
• Broiling should always be done with the oven door closed.
• Improper shelf position being used. See the Broiling Guide.
• Food is being cooked in a hot pan.
• Cookware is not suited for broiling. Use the broiling pan and grid
that came with your range.
• Aluminum foil used on the broiling pan and grid has not been fitted
properly and slit as recommended.
OVEN WILL NOT
• Plug on the range is not completely inserted in the electrical outlet.
WORK
• A fuse in your home may be blown or the circuit breaker tripped.
• The oven control is not properly set.
“BURNING” OR
• This is normal in a new oven and will disappear in time.
“OILY” ODOR
EMITTING FROM
OVEN WHEN
TURNED ON
STRONG ODOR
• Improper air/gas ratio. Adjust the oven burner or surface burner air
shutters.
• An odor from the insulation around the inside of the oven is normal
for the first few times the oven is used. This is temporary.
If you need more help…call, toll free:
GE Answer Center®
800.626.2000
consumer information service
