GCC Technologies StellarMark 3DS Page 58 User Manual Download

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StellarMark 3DS User Manual

Rev.2.0

6.4

Communication Troubleshooting

After installing, some computers will not install the controller driver

automatically and showing an error message when you open the MM3D

software program.

Please perform the following steps to solve problem.



Error message 1

– Please insert KeyPro! (#1)

Fix 1:

Make sure the power of marker is ON

Fix 2:

Reconnect the

USB cable between a PC or Laptop and the marker, and

then reopen the MM3D software program.

Summary of Contents for StellarMark 3DS

Page 1: ...4F No 236 Fude 2nd Rd Xizhi Dist New Taipei City 22151 Taiwan 886 2 6616 6692 Fax 886 2 2694 6875 Version 2 0 Released Aug 2021 StellarMark 3DS User Manual IF Series...

Page 2: ...StellarMark 3DS User Manual Rev 2 0 i Release Note Version Release Date Change Note 1 0 Feb 2021 First Version 2 0 Aug 2021 Add import lens correction file instruction...

Page 3: ...only for 3DS 50JFL 20 3 3 Footprint 21 CHAPTER 4 WORKING DISTANCE 23 4 1 Recommended Working Distance 24 4 2 Pyramid Focus Tool 25 4 3 Manual Focus Tool 29 CHAPTER 5 MACHINE SETUP 30 5 1 Cable connect...

Page 4: ...Pin Assignment 71 9 2 Laser Working Flow Chart 74 9 3 Laser Reaction Timing Diagram 75 CHAPTER 10 BASIC MAINTENANCE 77 10 1 Regular Spot Check 78 10 2 Cleaning the Dust Protection Window 79 CHAPTER 1...

Page 5: ...StellarMark 3DS User Manual Rev 2 0 1 Chapter 1 Safety Principles of a Fiber Laser Safety Ratings The Safety Interlock System Safety Labels Safety Measures Operating Environment...

Page 6: ...gy fiber laser is immune of misalignment and does not request any adjustment during operation 1 2 Safety Ratings StellarMark 3DS series laser marker emits intense and INVISIBLE laser radiation with a...

Page 7: ...ll fixed or removable covers that allow access to laser beam must have appropriate laser warning labels attached to them These warning labels must be clearly visible to the operator prior to removing...

Page 8: ...the safety labels and their locations on the machine Product Label This label is located at the side panel of machine All the product information such as Serial Number Model Number Laser Power and Po...

Page 9: ...he equipment The following warning labels are placed on the laser system for your safety Do not remove these labels for any reason If the labels become damaged or have been removed for any reason do n...

Page 10: ...all the necessary information to be aware of in every operation Invisible laser radiation when operation Avoid eye or skin exposure direct to laser radiation The scan lenses are fragile Take extra ca...

Page 11: ...self with the warning labels located on both your laser system and in this manual Never leave the machine unattended during the laser cutting and marking process The laser may ignite combustible mater...

Page 12: ...clean and maintain your machine according to our cleaning and maintenance instructions Doing so will ensure a machine that will operate effectively and safely over a long period of time 1 6 Operating...

Page 13: ...e the temperature is near the dew point Setup the machine to be apart from the wall for at least 40cm 1 5 feet Choose a flat surface that is not exposed to high levels of vibration Be sure that your m...

Page 14: ...StellarMark 3DS User Manual Rev 2 0 10 Chapter 2 Unpacking Content Unpacking and Unloading Accessories Checklist...

Page 15: ...for 50W software and all of the necessary accessories in an accessory kit NOTE Please save the original shipping crate in case it is needed for future transportation or product service Control Unit o...

Page 16: ...are 1 3 Lens cleaner 1 4 Lens cleaning paper 1 5 Cotton Bud 100 units package 1 6 Lens parameter list 1 7 GCC Promise Card Set 1 8 Focus Tool 1 9 1064nm Goggles YG3 900 1 10 AC Power Cable Europe 1 AC...

Page 17: ...StellarMark 3DS User Manual Rev 2 0 13 Chapter 3 Mechanical Overview Laser Marker Control Unit Footprint...

Page 18: ...Manual Rev 2 0 14 Before completing the installation it is a good idea to become more familiar with the machine s features and components 3 1Laser Marker Front View Right View Emergency Stop Key Switc...

Page 19: ...al Rev 2 0 15 Left View Rear View Mark On Fly I O Port I O Terminal USB Port Rotary Attachment Connection Port Power Switch Button AC Power Socket Laser Signal Connection only for 3DS 50JFL Laser Powe...

Page 20: ...aser On and Power on of the laser marker Over Temp When the red LED light is on the laser marker will stop firing Please turn off the master power of the laser marker and re start it when the operatin...

Page 21: ...y are the signal transmitting bridges between StellarMark and automation devices such as the conveyer for automation controls 8 Output signal pins and 8 Input signal pins are provided for any designat...

Page 22: ...otary Attachment port connects StellarMark optional Rotary Attachment to 3DS series laser marker it allows laser marker to process precise 360 marking on round cylindrical or torus shaped objects 3 1...

Page 23: ...Rev 2 0 19 3 1 5 Mark On Fly Terminal Connector Mark On Fly Terminal connects laser marker to an external encoder of a conveyor system It allows 3DS series laser marker to do non stop on the fly marki...

Page 24: ...StellarMark 3DS User Manual Rev 2 0 20 3 2 Control Unit only for 3DS 50JFL Front View Right View Left View...

Page 25: ...StellarMark 3DS User Manual Rev 2 0 21 Rear View 3 3 Footprint 3 3 1 Laser Marker Footprint Laser Signal Connection...

Page 26: ...StellarMark 3DS User Manual Rev 2 0 22 3 3 2 Control Unit Footprint only for 3DS 50JFL...

Page 27: ...StellarMark 3DS User Manual Rev 2 0 23 Chapter 4 Working Distance Recommended Working Distance Pyramid Focus Tool...

Page 28: ...s to be set for an optimized output quality The working distances for different scan lens are recommended as blow Working Area 300x300mm Focus Tool Length 285 2mm NOTE In order to achieve the best out...

Page 29: ...es You will find the pyramid focus tool is located on bottom of the laser marker Screw the Pyramid Ruler beneath the laser marker and let the to be marked material touches the bottom screw of Pyramid...

Page 30: ...g distance for different materials by just place your desired marking material on the z axis table and move the z axis table up until the mark material touches the bottom screw of Pyramid Ruler With i...

Page 31: ...e Pyramid Focus Tool to the default length please perform the adjustment per following steps Step 1 Take out the manual focus tool from the accessories kit Step 2 Place the focus tool on the Z axis ta...

Page 32: ...StellarMark 3DS User Manual Rev 2 0 28 Step 3 djust the screw of the Pyramid Focus to fit the length with manual focus tool Step 4 Calibration is completed...

Page 33: ...m of the focus tool at the position of the object to be marking and adjust the Z axis to allow the top of the focus tool to align with the bottom of the galvo head to create the optimized focus distan...

Page 34: ...StellarMark 3DS User Manual Rev 2 0 30 Chapter 5 Machine Setup Cable Connection Powering Up the Machine...

Page 35: ...e laser marker Step 2 Take out the Mark on Fly terminal connector from accessory kit and plug it if you want to activate the mark on fly function with an external device like conveyor Step 3 Plug the...

Page 36: ...0 32 Step 4 Connect the Laser Signal Cable between the control unit and machine This operation only for 3DS 50JFL Step 5 Plug the Laser Power cable in the laser power port on the back of the machine...

Page 37: ...the marker control unit power cord to a properly grounded outlet Step 2 Connect the power cord to the power inlet located on the rear side of the laser marker control unit CAUTION Make sure both Stel...

Page 38: ...uter and laser marker control box is disconnected when power off therefore the marking software is unable to control the laser marker firing NOTE The Stellar Mark 3DS series is designed to work with 1...

Page 39: ...wer On in front of laser marker is on Step 5 Turn the key switch on so you will be able to fire the laser OFF Left ON right Step 6 Make sure the Emergency Stop button is not activated NOTE Please turn...

Page 40: ...Manual Rev 2 0 36 Chapter 6 Software Setup Recommended Computer Configuration Software Installation for Windows System Software Installation for MAC System Communication Troubleshooting Change the Se...

Page 41: ...indows based system with the following minimum requirements Computer Configuration CPU Intel Pentium 1GHz or above DRAM 1GB RAM or above CDROM One CD ROM disk drive HDD 500 MB of free hard drive space...

Page 42: ...User Manual Rev 2 0 38 6 2Software Installation for Windows System Please perform the following steps Step 1 Go to the Download area on GCC website https www gccworld com download php to download the...

Page 43: ...StellarMark 3DS User Manual Rev 2 0 39 Step 2 Unzip and double click the file to install the software in your computer Step 3 Set the destination directory and click Next...

Page 44: ...StellarMark 3DS User Manual Rev 2 0 40 Step 4 Select Next Step 5 Installing...

Page 45: ...Step 6 At 95 completion of the installation the Driver Manager window will show up Please select UMC4 GCC GCC 3DS then click the OK button to continue Step 7 After installing is complete please click...

Page 46: ...tep 9 Once the installation is completed you will find Laser marking controller at the lower right hand corner on your computer screen this indicates the computer can communicate with StellarMark NOTE...

Page 47: ...StellarMark 3DS User Manual Rev 2 0 43 A Please go to Control panel and click on System B Click on Device Manager from the left side menu of the system window...

Page 48: ...larMark 3DS User Manual Rev 2 0 44 C Please check if there is any USB device with the warning sign from the below chart D Then click on USB Driver and click on the right mouse button to update the dri...

Page 49: ...DS User Manual Rev 2 0 45 E Click on Browse my computer for driver software F Key in the specific path C Program Files x86 MM3D Drivers UMC4 and press Next G Press Finish and now you can activate the...

Page 50: ...arMark machines by purchasing the Parallels Desktop software which allows you to install Windows OS on MAC computers and run Windows based software under MAC computer and output with MM3D Step 1 Purch...

Page 51: ...StellarMark 3DS User Manual Rev 2 0 47 Step 3 Read Software License Agreement and press Accept to continue installation Step 4 Enter your Mac OS X User Name and Password then press OK...

Page 52: ...StellarMark 3DS User Manual Rev 2 0 48 Step 5 Press Active Step 6 Press OK when activation is complete...

Page 53: ...StellarMark 3DS User Manual Rev 2 0 49 Step 7 Register Parallels Desktop Step 8 Press Register and OK to complete the installation of Parallels Desktop...

Page 54: ...rMark 3DS User Manual Rev 2 0 50 Step 9 Open Parallels Desktop in the Applications folder then choose File New Step 10 Press Install Windows from DVD or image file then press continue to install windo...

Page 55: ...StellarMark 3DS User Manual Rev 2 0 51 Step 11 Select CD ROM drive with the Windows installation CD Step 12 Enter the Windows OS product key...

Page 56: ...larMark 3DS User Manual Rev 2 0 52 Step 13 Select how you would like to run your Windows program Step 14 After the prior setting is complete the windows OS installation procedure will start automatica...

Page 57: ...ware Installation for windows system to install MM3D NOTE Once the MM3D software installation is completed you can start to open a new file to edit or import an existing file to MM3D for laser process...

Page 58: ...r driver automatically and showing an error message when you open the MM3D software program Please perform the following steps to solve problem Error message 1 Please insert KeyPro 1 Fix 1 Make sure t...

Page 59: ...he device manager but cannot update the driver We recommended you disable the driver signature enforcement on safe mode please perform the following steps Step 1 Select the Start button Step 2 Type st...

Page 60: ...StellarMark 3DS User Manual Rev 2 0 56 Step 5 Select Troubleshoot Step 6 Select Advanced Options...

Page 61: ...StellarMark 3DS User Manual Rev 2 0 57 Step 7 Select Startup Settings Step 8 Select Restart...

Page 62: ...l Rev 2 0 58 Step 9 A menu will appear where you can press F7 on your keyboard to choose Disable driver signing enforcement Step 10 After rebooting go to C Program Files x86 MM3D Drivers UMC4 and clic...

Page 63: ...User Manual Rev 2 0 59 Step 11 Windows Security will pop up and then click on Install this driver software anyway Step 12 After installing go to device manager and make sure the controller driver has...

Page 64: ...StellarMark 3DS User Manual Rev 2 0 60 Chapter 7 Lens Adjustment Import Lens Correction File Input Lens Parameter Into MM3D...

Page 65: ...import the factory default scan lens parameters Step 1 Take out the StellarMark CD from the accessories kit and insert it into the CD ROM drive The CD menu will pop up automatically If the CD menu doe...

Page 66: ...the Lens Correction File folder and copy the folder to your computer Step 4 Open MM3D marking software and click on the New File button Step 5 Click on the Work Area tab in the left side of MM3D mark...

Page 67: ...v 2 0 63 Step 6 The Lens Manager window will pop up automatically Click on the IMPORT button to import the lens parameter Step 7 Open the Lend Parameter folder on your computer that you copied from th...

Page 68: ...Mark 3DS User Manual Rev 2 0 64 Step 8 Click on the OK button to complete the import Step 9 Click the Lens Parameter in the lens manager window and click on the ASSIGN button to set the parameter as d...

Page 69: ...Table Work Area to make sure the lens parameter has been set 7 2Input Lens Parameter Into mm3D To get the best correction result please perform the following steps to input the lens parameter into MM...

Page 70: ...ual Rev 2 0 66 Step 2 Click on the Work Area tab in the left side of MM3D marking software then click on the Correction button Step 3 Input the data to the field accordingly then click on Exit to clos...

Page 71: ...StellarMark 3DS User Manual Rev 2 0 67 Step 4 Back to the Work Area tab and check the Galvo Direction according to the lens parameter card Step 5 Click on Apply button to save the setting...

Page 72: ...StellarMark 3DS User Manual Rev 2 0 68 Chapter 8 Error Message...

Page 73: ...unable to fire until the problems are solved Follow the trouble shooting instructions on the error message window to fix the problem if cannot fix the issues please contact GCC local representative fo...

Page 74: ...StellarMark 3DS User Manual Rev 2 0 70 Chapter 9 External Control I O Pin Assignment Laser Working Flow Chart Laser Reaction Timing Diagram...

Page 75: ...ellar Mark External device available to communicate with external devices Alarm Out OUTPUT When Alarm is inactivated the laser marker will send signal out When Alarm is activated the laser marker will...

Page 76: ...aser marker is firing it will send a signal out I1 I8 INPUT There are 8 input signals External device Stellar Mark available to communicate with external devices STOP INPUT When Stop pin and Ground pi...

Page 77: ...llarMark 3DS User Manual Rev 2 0 73 2 Output pins NOTE Signal high and low definitions in MM3D software Not Available The pin 9 to pin 16 output status are not available to communicate with laser mark...

Page 78: ...StellarMark 3DS User Manual Rev 2 0 74 9 2Laser Working Flow Chart...

Page 79: ...ep of Ready to fire will be depend on the size of working object C D After the file reading is completed it will take less than 1 sec for the external device to receive a Ready signal from the laser m...

Page 80: ...0 sec Laser signal Output External device delaying time It will take about X 1 sec for the external device to receive an output signal from the laser marker Laser signal Output External device delayin...

Page 81: ...StellarMark 3DS User Manual Rev 2 0 77 Chapter 10 Basic Maintenance Regular Spot Check Cleaning the Dust Protection Window...

Page 82: ...work with the work environment the frequency of usage the quality of the exhaust system etc 10 1 Regular Spot Check Before each usage inspect the machine the power and connector cables and the workin...

Page 83: ...e Dust Protection Window Dust Protection Window is a standard equipment for 3DS series It can protect beam path with it to minimize maintenance Please perform the following steps Step 1 Apply some len...

Page 84: ...o clean residue marks in order to finish the cleaning NOTE The oils from your hand will distort the laser beam passing through the dust protection window Use finger cs or rubber gloves when cleaning i...

Page 85: ...StellarMark 3DS User Manual Rev 2 0 81 Chapter 11 Appendix 3DS Series Specification...

Page 86: ...uto Switching 115V 230V 50 60 Hz single phase Power Consumption 740W Dimensions Laser Marker L 760 x W 210 x H 220 mm L 760 x W 210 x H 220 mm Laser Housing Unit N A L 383 x W 318 x H 120 mm Laser Mar...

Page 87: ...orking Distance 285 2 mm Repeatability 0 04 mm The above specifications are subject to change without further notices See dealer or visit http www GCCworld com for more details All above spot sizes wi...

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