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M
AINTENANCE AND
T
ROUBLESHOOTING
Your Elite 12 Series is exceptionally easy to maintain. Wipe the outer surfaces of the printer’s
case with a damp cloth from time to time to remove dust. Do not use ammonia or alcohol-
based cleaners on or around the printer.
T
ONER SPILLS
Wipe small toner spills with a damp cloth. Don’t use hot water; you may set the toner and
cause stains on clothing and furniture. You should remove larger amounts of spilled toner
with a vacuum cleaner. If you spill very large amounts inside the printer, contact
GCC Technologies or your authorized dealer or service provider for cleaning.
P
RINTING
P
ROBLEMS
P
APER
J
AMS
When a paper jam happens, the red Service LED on the printer’s control panel flashes and
one of three messages appears in the display. The messages are:
•
Paper feed jam
•
Paper path jam
•
Paper exit jam
You must clear the jam, and open and close the printer’s top cover to reset the printer and
resume printing.
P
APER FEED JAM
This usually happens when paper is misfed from the paper tray. If you remove the paper tray
you should see a loose sheet of paper.
P
APER
PATH JAM
This happens when paper is being moved past the toner cartridge. If you remove the toner
cartridge you should see the jammed paper.
P
APER EXIT JAM
This happens when a printed sheet jams as it exits the printer. The jammed paper should be
partly visible exiting the printer into the output tray on top of the printer.
