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Trouble Shooting Guide V1.0
TROUBLE SHOOTING
SYMPTON
POSSIBLE CAUSE
CORRECTIVE ACTION
Pressing the Power
button does not
turn the machine
ON
The power cord may not
be inserted all the way
into outlet
Fully Insert plug into outlet
Make sure the outlet has power
Status Indicator
Red:
Door Error Indicator Red:
Paper Jam Error Indicator
Red:
Film Empty Indicator Red:
Cutter Error Indicator Red
Remove any paper from the feeder tray. Open and Close both the
laminator door and the feeder door. Ensure they are fully closed
Open the feeder door, and remove any paper from the feeder tray.
Close the feeder door.
If the above does not clear the error, press and hold the RUN button for
10 seconds to manually feed film. Film should begin to exit the machine
and Jam should clear.
If Jam error remains, open laminator door and look to see if film leader
is caught on an obstacle or the rollers. DO NOT CUT the film. Lift-up the
film leader and replace it in proper position. Shut Laminator door and
hold the run button for 10 Seconds.
Cartridge End of Roll label has been detected. Replace the film cartridge
with new cartridge and shut the laminator door.
The cutter could not initiate a cut, or did not finish a cut.
Press the manual cut button one time to try and activate the cutter. Not
resolved, try the following:
Observe the film at the exit of the laminator to see if the film is not cut
or partially cut.
Film is
not
cut:
Press and hold the RUN button for about 10-20 seconds to
manually advance the film. If there is laminated media in the
exit of the laminator, hold the RUN button until the media has
fully exited the laminator. Now press the manual cut button to
see if the cutter is activated.
Film is
Partially
Cut:
Open the laminator door and look to see if you can see the
trimmer blade. It will be near the back of the laminator
partway through the film. Using scissors cut the film hanging
out the exit of the laminator. Then using caution not to put
your fingers near the trimmer knife, carefully remove the
cartridge. Close the laminator door and try to manually cycle
