Online Support Information
9-3
Online Support Information
Introduction
0
This section describes online technical support services available to help users repair their
Acer Systems.
For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer
branch office. Acer Branch Offices and Regional Business Units may access our website.
However some information sources will require a user i.d. and password. These can be
obtained directly from Acer CSD Taiwan.
Acer's Website offers convenient and valuable support resources.
In the Technical Information section users can download information on all of Acer's Notebook,
Desktop and Server models including:
Service guides for all models
Bios updates
Software utilities
Spare parts lists
TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free
downloading of our technical material.
Also contained on this website are:
Detailed information on Acer's International Traveller’s Warranty (ITW)
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of telephone, fax
and email contacts for all technical queries.
We are always looking for ways to optimize and improve our services, so do not hesitate to
direct any suggestions or comments to us.
SG_GW_MAYA.book Page 3 Tuesday, August 2, 2011 10:03 AM
Summary of Contents for TP-A60W
Page 1: ...Gateway TP A60W TP A60G SERVICE GUIDE...
Page 9: ...CHAPTER 1 Hardware Specifications...
Page 38: ...1 30 Hardware Specifications and Configurations...
Page 39: ...CHAPTER 2 Diagnostic Utilities...
Page 40: ...2 2 Introduction 2 3 NGA EUU Installation Procedure 2 3 Picasso Diagnostic Tool 2 11...
Page 49: ...Q I 20 11 ICONIA tab A500 Diagnostic Tool SOP Release date Apr 14 2011...
Page 60: ...Q I 20 11 6 Speaker Loud tone sounds in left speaker then switches to right speaker...
Page 69: ...Q I 20 11 Un installation procedure Step 4 Select OK start to uninstall...
Page 72: ...CHAPTER 3 Maintenance Procedures...
Page 125: ...3 54 Machine Maintenance Procedures...
Page 126: ...CHAPTER 4 Troubleshooting...
Page 145: ...4 20 Troubleshooting...
Page 146: ...CHAPTER 5 Jumper and Connector Locations...
Page 147: ...5 2 Mainboard Top 5 3 Mainboard Bottom 5 4...
Page 150: ...CHAPTER 6 Field Replaceable Unit List...
Page 165: ...6 16 FRU List...
Page 166: ...CHAPTER 7 Model Definition and Configuration...
Page 167: ...7 2 TP A60W 7 3...
Page 170: ...CHAPTER 8 Test Compatible Components...
Page 171: ...8 2 Android OS Environment Test 8 4 TP A60W TP A60G 8 4...
Page 175: ...8 6 Test Compatible Components...
Page 176: ...CHAPTER 9 Online Support Information...
Page 177: ...9 2 Introduction 9 3...
Page 179: ...9 4 Online Support Information...