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Gateway T2330 - C-141x Convertable Tablet PC, User Manual

The Gateway T2330 - C-141x Convertible Tablet PC offers the perfect blend of portability and functionality. With its user-friendly design and intuitive operations, this device is a must-have for those who are always on the go. Download the free User Manual from manualshive.com to maximize your experience.

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10 Troubleshooting

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Safety guidelines  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
First steps   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Audio  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Battery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
CD drives  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Device installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Display  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
DVD drives   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Hard drive   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Internet   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Memory   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Memory card reader   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Modem (cable or DSL)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Modem (dial-up)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Mouse   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Networks   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Passwords  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
PC Cards  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Pen   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Power   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Printer   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Sound   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Touchpad  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Video  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Telephone support  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Before calling Gateway Customer Care  . . . . . . . . . . . . . . . . . . . . . . .140
Telephone numbers   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Self-help   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Tutoring  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Training   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

A Safety, Regulatory, and Legal Information

 . . . . . . . . . . . . . . . 143

Index

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  155

Summary of Contents for T2330 - C-141x Convertable Tablet PC

Page 1: ......

Page 2: ......

Page 3: ...cifications 17 Accessories 17 3 Getting Started 19 Installing the main battery 20 Connecting the AC adapter 21 Protecting from power source problems 23 Connecting the dial up modem 24 Connecting to a...

Page 4: ...ps 54 Tablet Input Panel TIP 55 Using speech recognition 56 Adjusting tablet and pen settings 57 Programming the buttons 57 Adjusting the Tablet PC Input Panel Settings 58 5 Using Drives and Ports 59...

Page 5: ...9 8 Using the Optional Port Replicator 95 Top 96 Right 97 Back 98 Connecting to the port replicator 99 Attaching to the port replicator 99 Disconnecting from the port replicator 102 9 Maintaining Your...

Page 6: ...ard drive 124 Internet 125 Keyboard 126 Memory 127 Memory card reader 127 Modem cable or DSL 128 Modem dial up 128 Mouse 132 Networks 132 Passwords 134 PC Cards 134 Pen 134 Power 135 Printer 136 Sound...

Page 7: ...Chapter 1 1 Getting Help Using the Gateway Web site Using Help and Support Using BigFix Using Your Computer guide Using online help...

Page 8: ...r consumption for a greater battery life experience This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power Please read...

Page 9: ...the most current drivers product specifications tutorials and personalized information about your convertible notebook Visit the Gateway Support Web site at support gateway com Using Support The Supp...

Page 10: ...iver upgrades By entering your serial number you get drivers specific to your convertible notebook Tap or click Browse All Downloads to walk through a step by step wizard to locate your drivers Custom...

Page 11: ...automated support Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway convertible notebook To start Help and Support Tap...

Page 12: ...te and contain the words you entered in the Search box You must be connected to the Internet to search for and access these topics To view a list of your search results tap or click the results header...

Page 13: ...es information on using Windows using the Internet sending a fax and changing power saving settings as well as other topics To access the Using Your Computer guide Tap or click Start All Programs then...

Page 14: ...8 www gateway com Chapter 1 Getting Help You can search for information by viewing the help contents checking the index searching for a topic or keyword or browsing through the online help...

Page 15: ...y Convertible Notebook Identifying features Locating your convertible notebook s model and serial number Locating the Microsoft Certificate of Authenticity Locating the specifications for your convert...

Page 16: ...ck Plug a microphone into this jack Headphone jack Plug amplified speakers or headphones into this jack The built in speakers are turned off when speakers or headphones are plugged into this jack Memo...

Page 17: ...ck Plug an Ethernet network cable into this jack The other end of the cable can be plugged into a cable modem DSL modem or an Ethernet network jack For more information see Connecting to a cable or DS...

Page 18: ...periods with the convertible notebook resting on your lap If the air vents are blocked the convertible notebook may become hot enough to harm your skin Caution Do not block or insert objects into the...

Page 19: ...tery For more information see Changing batteries on page 76 Hard drive bay The hard drive is located in this bay For more information see Replacing the hard drive kit on page 89 Pen latch Slide to rel...

Page 20: ...ng modules on page 60 To determine the type of drive in the modular bay examine the drive tray s plastic cover and compare the logo to those listed in Identifying drive types on page 63 Important To o...

Page 21: ...r Computer which has been included on your hard drive To access this guide tap or click Start All Programs then tap or click Gateway Documentation Power button lock Locks the power button so the conve...

Page 22: ...formation see Using the keyboard on page 32 Microphone Record audio through this microphone The built in microphone is turned off while an external microphone is connected For the location of your mic...

Page 23: ...e Support site also has links to additional Gateway documentation and detailed specifications For more information see Gateway Web site on page 3 Accessories To order accessories visit the Accessory S...

Page 24: ...and other expansion features not included with your convertible notebook See Using the Optional Port Replicator on page 95 for more information about using a port replicator with your convertible note...

Page 25: ...cting the dial up modem Connecting to a cable or DSL modem or to an Ethernet network Turning your convertible notebook on and off Using the status indicators Using the keyboard buttons and the EZ Pad...

Page 26: ...de down and lower it into the open battery bay until the battery clicks into place 4 Slide the battery lock to the locked position Tips Tricks To install a multibay battery instead of or in addition t...

Page 27: ...arged before you use your convertible notebook on battery power for the first time the battery life may be much shorter than you expect If the battery life seems short even after being charged for thr...

Page 28: ...4 When you finish using your convertible notebook for the first time turn off your convertible notebook and leave your convertible notebook connected to AC power until the battery charge indicator tu...

Page 29: ...to a surge protector which absorbs voltage surges and prevents them from reaching your convertible notebook Warning High voltages can enter your convertible notebook through both the power cord and t...

Page 30: ...em 1 Insert one end of the modem cable into the modem jack on the right side of your convertible notebook 2 Insert the other end of the modem cable into a telephone wall jack The modem will not work w...

Page 31: ...jack that you can use to connect to a cable or DSL modem or to an Ethernet network To connect to a cable or DSL modem or to an Ethernet network 1 Insert one end of the network cable into the network j...

Page 32: ...On Off mode However you can also set it to function in Standby Resume mode 3 If you are starting your convertible notebook for the first time follow the on screen instructions to set up your converti...

Page 33: ...If the air vents are blocked the convertible notebook may become hot enough to harm your skin Caution Provide adequate space around your convertible notebook so air vents are not obstructed Do not us...

Page 34: ...rograms that are not responding If closing unresponsive programs does not restore your convertible notebook to normal operation you may have to restart reboot your convertible notebook Important If fo...

Page 35: ...esponding 4 Tap or click End Task 5 Tap or click X in the top right corner of the Windows Task Manager dialog box 6 If your convertible notebook does not respond turn it off wait ten seconds then turn...

Page 36: ...ess network optional LED on Wireless network is turned on LED off Wireless network is turned off Drive LED blinking The hard drive or DVD drive is in use LED off The hard drive or DVD drive is not in...

Page 37: ...y charge is very low LED solid red battery is malfunctioning This LED only lights up when your convertible notebook is connected to AC power or the battery charge is very low Power The LED shows your...

Page 38: ...hortcut keys for Windows function keys for specific system operations and the Num Lock keys for the numeric keypad Tips Tricks You can attach an external keyboard to the convertible notebook or port r...

Page 39: ...line to the end of a line up the page down the page to the beginning of a document or to the end of a document Volume keys Press these colored keys in combination with the FN key to increase or decrea...

Page 40: ...in an airplane 802 11g also known as wireless Ethernet or Wifi communication devices are examples of devices that provide wireless communication Enter Standby mode Press the power button to leave Sta...

Page 41: ...tor appears when this function is turned on Increase the brightness of the display Decrease the brightness of the display Mute the sound Press the key combination again to restore the sound For more i...

Page 42: ...Press to Screen rotation Rotate the display orientation For more information see Changing display orientation on page 44 Windows security Open the Windows Task Manager Also is used for domain authenti...

Page 43: ...If your Control Panel is in Category View tap or click Printers and Other Hardware 2 Tap Double tap or click double click Tablet and Pen Settings The Tablet and Pen Settings dialog box opens Five way...

Page 44: ...apter 3 Getting Started 3 Tap or click the Tablet Buttons tab 4 Tap or click Journal Button then tap or click Change The Change Tablet Button Actions dialog box opens 5 Select an action then if applic...

Page 45: ...ouchpad two buttons and a scroll zone When you move your finger on the touchpad the pointer arrow on the screen moves in the same direction You can use the scroll zone to scroll through documents Use...

Page 46: ...p or click Start All Programs then tap or click Gateway Documentation To Do this Move the pointer on the screen Move your finger around on the touchpad If you run out of space and need to move the poi...

Page 47: ...e drag the object to the appropriate part of the screen Release the button to drop the object where you want it Tips Tricks You received your convertible notebook with the EZ Pad touchpad set to only...

Page 48: ...ebook will not respond to a PDA pen or the touch of a fingertip Steady your hand on the display surface while writing The pressure of your hand or fingers will not affect any open programs Switching f...

Page 49: ...t mode 1 Open the LCD panel to the normal viewing position 2 Locate the rotation direction arrow on the LCD panel hinge 3 Rotate the LCD panel in the direction of the rotational arrow until the back o...

Page 50: ...notebook from being accidently turned off Changing display orientation You can change the display orientation from the default landscape horizontal to portrait vertical or secondary landscape 180 deg...

Page 51: ...e System key combinations on page 34 Using the pen Your convertible notebook s pen is the only device that can write tap and input directly on your convertible notebook s display Caution A finger tap...

Page 52: ...e notebook 1 Locate the pen holder on the bottom of your convertible notebook For more information see Bottom on page 13 2 Slide the pen into the holder until the pen clicks into place With a mouse Wi...

Page 53: ...information see Bottom on page 13 2 Slide the pen latch until the pen is released from the pen holder Pen lost alarm Your convertible notebook can sound a series of three beeps if the pen is not in th...

Page 54: ...volume of your convertible notebook To adjust the overall volume level using hardware controls If you are using external speakers turn the knob on the front of the speakers OR Use the five way switch...

Page 55: ...nd IEEE 802 11g communication devices are examples of devices that provide wireless communication Warning In environments where the risk of interference to other devices or services is harmful or perc...

Page 56: ...50 www gateway com Chapter 3 Getting Started...

Page 57: ...Chapter 4 51 Using Windows XP Tablet PC 2005 Using Tablet PC extensions Adjusting tablet and pen settings...

Page 58: ...to text or image files Sticky Notes make a quick note with your pen or voice and drop it into another program Document annotation insert handwritten notes into Word documents and other programs Enhanc...

Page 59: ...er right handed writer to left handed writer To open the calibration program Double tap or double click Tablet and Pen Settings in the taskbar Tap or click Properties then tap or click Calibrate Follo...

Page 60: ...and tap button tap to open right click menus when they are available Tips Hold the pen the same way you hold a writing pen and steady your writing hand by resting it on the display surface Line up th...

Page 61: ...cess the TIP keyboard and writing pad by tapping or clicking the tabs near the bottom of the window To set up speech options tap or click the Tools and Options icon then tap or click Speech TIP tips O...

Page 62: ...up speech recognition through your convertible notebook Input Panel s Tools menu Learn more about voice commands in the Accessibility section of the Help and Support Center Use the built in microphone...

Page 63: ...ptions tab 3 Change the pen options settings then tap or click OK Programming the buttons Most of the tablet control buttons on your convertible notebook can be reprogrammed with new functions To repr...

Page 64: ...Adjusting the Tablet PC Input Panel Settings To adjust writing pad writing tools and speech settings 1 Tap or click the Keyboard icon 2 Tap or click the Tools and Options icon then tap or click Optio...

Page 65: ...Using Drives and Ports Changing modules Using the CD or DVD drive Using the media card reader Using a PC Card Viewing the display on a monitor or projector Connecting a video camera to your convertib...

Page 66: ...nge bay modules 1 If you are removing a drive make sure that there is no disc in it 2 Turn off your convertible notebook do not place it in Standby or Hibernate mode 3 Make sure the LCD panel is in no...

Page 67: ...61 www gateway com Changing modules 6 Remove the modular bay lock screw if one is present then slide and hold the module bay latch The module may move out slightly Screw Modular bay lock screw...

Page 68: ...nto the bay until the latch clicks into place 9 Replace the module bay lock screw Using the CD or DVD drive You can use your convertible notebook to enjoy a wide variety of multimedia features Importa...

Page 69: ...CD RW drive Installing programs playing audio CDs playing DVDs accessing data and recording music and data to recordable CDs You cannot use this drive to create DVDs Multi format double layer DVD RW C...

Page 70: ...into place 3 Push the tray in until it is closed Playing a CD Use a music program or Windows Media Player on your convertible notebook to Play music CDs Create MP3 and WMA music files from your music...

Page 71: ...about playing CDs see Using Windows Media Player in Using Your Computer which has been included on your hard drive To access this guide tap or click Start All Programs then tap or click Gateway Docum...

Page 72: ...r data between your convertible notebook and a device that uses memory cards such as a PDA MP3 player or cellular telephone Memory card types The memory card reader supports Memory Stick Memory Stick...

Page 73: ...and removing a PC Card Your convertible notebook has a PC Card slot also known as a PCMCIA card slot This slot accepts one Type II card You do not need to restart your convertible notebook when changi...

Page 74: ...th the side of your convertible notebook To remove a PC Card 1 Tap or click the remove hardware icon in the taskbar the PC Card name then tap or click Stop OR Turn off your convertible notebook 2 Rele...

Page 75: ...ertible notebook and at the same time face your audience To use a projector or external monitor 1 Turn off your convertible notebook 2 Plug the projector or monitor cable into the VGA port on your con...

Page 76: ...second monitor icon labeled 2 then tap or click Attached 8 Tap or click Apply 9 Adjust properties such as Screen Resolution or Color Quality if necessary 10 Tap or click OK Important Press FN F3 to sw...

Page 77: ...the IEEE 1394 cable to your video camera 2 Connect the other end of the cable to the IEEE 1394 port on the side of your convertible notebook For the location of the IEEE 1394 port see Left on page 11...

Page 78: ...72 www gateway com Chapter 5 Using Drives and Ports...

Page 79: ...Chapter 6 73 Managing Power Checking and recharging the battery Recalibrating the battery Changing batteries Extending the life of the battery...

Page 80: ...e Power Meter dialog box opens Look at the battery charge indicator see Status indicators on page 30 LED blue battery is fully charged LED purple battery is charging LED blinking red battery charge is...

Page 81: ...ies 1 Connect the AC adapter then turn on your convertible notebook 2 As soon as your convertible notebook starts and you see a startup screen press F2 The BIOS Setup utility opens 3 Open the Advanced...

Page 82: ...hange the main battery while the convertible notebook is turned on If your convertible notebook has only one battery and it is not plugged into an AC outlet you must turn the convertible notebook off...

Page 83: ...ok is on and is connected to AC power or has a charged multibay battery installed go to Step 3 OR If your convertible notebook is on is not plugged into an AC outlet and does not have a charged multib...

Page 84: ...bay accepts a multibay battery The multibay battery charges when the convertible notebook is connected to AC power Warning Danger of explosion if battery is incorrectly replaced Replace only with a b...

Page 85: ...settings for maximum power savings Close the LCD panel to turn off the display while you are not using your convertible notebook The display stays off until you open the panel again Use Hibernate mode...

Page 86: ...EmPower in flight power receptacle an automobile power outlet or an automobile cigarette lighter use a power inverter Save the batteries for times when you cannot use a power adapter To find AC power...

Page 87: ...ode your convertible notebook reduces or turns off the power to most devices except memory However the information in memory is not saved to the hard drive If power is interrupted the information is l...

Page 88: ...82 www gateway com Chapter 6 Managing Power...

Page 89: ...Chapter 7 83 Upgrading Your Convertible Notebook Adding and replacing memory Replacing the hard drive...

Page 90: ...rostatic protection Always hold components by their edges Avoid touching the edge connectors Never slide components over any surface Wear a grounding wrist strap available at most electronics stores a...

Page 91: ...acities and any module can be placed in the slot Use only memory modules designed for your Gateway convertible notebook for upgrading your memory Adding or replacing memory To add or replace memory mo...

Page 92: ...lose the LCD panel 6 Disconnect your convertible notebook from the optional port replicator see Disconnecting from the port replicator on page 102 7 Turn your convertible notebook over so the bottom i...

Page 93: ...y com Adding or replacing memory 10 If you are removing a module gently press outward on the clip at each end of the memory module until the module tilts upward 11 Pull the memory module out of the sl...

Page 94: ...at the notch in the module lines up with the tab in the memory bay 13 Gently push the module down until it clicks in place 14 Replace the memory bay cover and tighten the cover screws 15 Insert the ba...

Page 95: ...e To access this guide tap or click Start All Programs System Recovery then tap or click Recovery Help Manual 2 Print the Using Gateway System Recovery online guide for use in Step 23 3 Back up any da...

Page 96: ...anel is in notebook mode then close the LCD panel 9 Disconnect your convertible notebook from the optional port replicator see Disconnecting from the port replicator on page 102 10 Turn your convertib...

Page 97: ...91 www gateway com Replacing the hard drive kit 13 Remove the hard drive screw Screw...

Page 98: ...14 Slide the old hard drive kit out of your convertible notebook 15 If your new hard drive already includes the hard drive kit bracket go to Step 20 OR If you need to move the hard drive kit bracket f...

Page 99: ...Replace the two screws that secure the bracket to the drive 20 Place the new hard drive kit into the bay and slide it into the connector 21 Replace the screws that secure the hard drive kit to your co...

Page 100: ...94 www gateway com Chapter 7 Upgrading Your Convertible Notebook...

Page 101: ...Chapter 8 95 Using the Optional Port Replicator Identifying features Connecting and disconnecting the port replicator...

Page 102: ...96 www gateway com Chapter 8 Using the Optional Port Replicator Top Component Icon Description Power button Press to turn the power on or off Power button...

Page 103: ...97 www gateway com Right Right Component Icon Description USB ports Plug USB devices such as a diskette drive flash drive printer scanner camera keyboard or mouse into these ports USB ports...

Page 104: ...ive printer scanner camera keyboard or mouse into this port Parallel port Plug a parallel device such as a printer into this port Serial port Plug a serial device into this port Monitor port Plug an a...

Page 105: ...cator while your convertible notebook is off on or in Standby mode Attaching to the port replicator To attach your convertible notebook to the port replicator 1 Connect the power cord to the AC adapte...

Page 106: ...al devices to the ports on the port replicator 4 Plug the power cord into a wall outlet 5 Plug the port replicator into the port replicator jack on the convertible notebook For more information see Le...

Page 107: ...replicator is connected to the convertible notebook If you want to use an external monitor plug it into the monitor port on the port replicator Important The convertible notebook s Ethernet jack is di...

Page 108: ...ff or on not in Standby or Hibernate mode To separate your convertible notebook from the port replicator 1 If your convertible notebook is off go to Step 2 OR If your convertible notebook is on tap or...

Page 109: ...er 9 103 MaintainingYourConvertible Notebook Caring for your convertible notebook Cleaning your convertible notebook Protecting your convertible notebook from viruses Updating Windows Restoring your s...

Page 110: ...peratures and can melt or warp in high temperatures Damage due to either extreme is not covered by your warranty As a general rule your convertible notebook is safest at temperatures that are comforta...

Page 111: ...ids directly on the display surface Avoid prolonged exposure to direct sunlight Use the special cleaning cloth included with your convertible notebook to wipe away dust and fingerprints Dampen the clo...

Page 112: ...ponents Use a damp lint free cloth to clean your convertible notebook and other parts of your system Do not use household abrasive or solvent cleaners because they can damage the finish on components...

Page 113: ...ot work after it dries you may need to replace it Cleaning the convertible notebook screen Use the special cleaning cloth included with your convertible notebook to wipe away dust and fingerprints Dam...

Page 114: ...ched to e mail messages or downloaded from the Internet Checking all programs for viruses before installing them Disabling macros on suspicious Microsoft Word and Excel files These programs will warn...

Page 115: ...ing your convertible notebook from viruses To scan for viruses 1 Tap or click Start All Programs Norton Internet Security then tap or click Norton Internet Security Norton Internet Security opens 2 Ta...

Page 116: ...he type of scan you want to make in the Scan for Viruses area To remove a virus 1 If Norton Internet Security finds a virus follow all on screen instructions to remove the virus 2 Turn off your conver...

Page 117: ...e to choose updates for your convertible notebook s operating system software and hardware New content is added to the site regularly so you can always get the most recent updates and fixes to protect...

Page 118: ...oft System Restore 1 Tap or click Start All Programs Accessories System Tools then tap or click System Restore 2 Follow the on screen instructions Help and Support For more information about Windows U...

Page 119: ...Recovery then tap or click Application Driver Recovery 2 Follow the on screen instructions Restoring your convertible notebook to the original configuration If Windows does not start or if the two pr...

Page 120: ...114 www gateway com Chapter 9 Maintaining Your Convertible Notebook...

Page 121: ...Chapter 10 115 Troubleshooting Troubleshooting typical hardware and software problems Getting telephone support Using automated troubleshooting systems...

Page 122: ...e accessing internal components For more information about preventing damage from static electricity see Preventing static electricity discharge on page 84 After you complete any maintenance tasks whe...

Page 123: ...re secure Make sure that your hard drive is not full If an error message appears on the screen write down the exact message The message may help Gateway Customer Care in diagnosing and fixing the prob...

Page 124: ...an cause a system resource IRQ conflict Check IRQ usage to determine if there is an IRQ conflict To check IRQ usage 1 Tap or click Start then tap or click Control Panel The Control Panel window opens...

Page 125: ...e information see System key combinations on page 34 The screen resolution is not correct Change the screen resolution from the Display Properties dialog box The text on the display is dim or difficul...

Page 126: ...ure the convertible notebook is not in standby or hibernate mode For more information see Changing power modes on page 81 The convertible notebook may be sending its display to an external monitor Pre...

Page 127: ...ible notebook Make sure that the volume control on your convertible notebook is turned up For more information see System key combinations on page 34 and Tablet Control Buttons on page 36 Make sure th...

Page 128: ...ion see Cleaning CDs or DVDs on page 107 DVD discs and drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution To be able to play a DVD the disc s r...

Page 129: ...a file was deleted while holding down the SHIFT key the file cannot be restored To restore deleted files 1 Double tap or double click the Recycle Bin icon 2 Button tap or right click the file you want...

Page 130: ...king program Tips Tricks For instructions on deleting unnecessary files see Using Disk Cleanup in Using Your Computer which has been included on your hard drive To access this guide tap or click Start...

Page 131: ...ng a cable or DSL modem make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack See Left on page 11 or Back on page 98 to make sure that the connections have be...

Page 132: ...and having multiple programs open on your convertible notebook People are sending you e mail messages but you have not received any mail Tap or click the receive button in your e mail program Make sur...

Page 133: ...see a Memory error message Make sure that the memory module is inserted correctly in the memory bay slot For more information see Adding or replacing memory on page 85 Use a third party diagnostic pro...

Page 134: ...dial tone Make sure that the modem cable is less than 6 feet 1 8 meters long Remove any line splitters or surge protectors from your telephone line then check for a dial tone by plugging a working tel...

Page 135: ...e Dial a single number such as 1 When the dial tone stops listen for line noise Wiggle the modem cable to see if that makes a difference Make sure that the connectors are free from corrosion and all s...

Page 136: ...ed at which you can upload data is limited to 48K Your ISP may not support 48K uploads Your fax communications program only sends and receives faxes at 14 400 bps when you have a 56K modem Current fax...

Page 137: ...modem did not pass diagnostics The modem is noisy when it dials and connects When your modem tries to connect to another modem it begins handshaking Handshaking is a digital getting acquainted conver...

Page 138: ...start your convertible notebook Remove all extension cables and switch boxes Try a mouse you know is working to make sure that the mouse port works The external mouse works erratically Clean the mouse...

Page 139: ...he speed of each Ethernet component For best results all Ethernet components should be standard Ethernet 10 Mbps Fast Ethernet 100 Mbps or 10 100 Mbps or Gigabit Ethernet 1000 Mbps or 10 100 1000 Mbps...

Page 140: ...d and now your convertible notebook is having problems Make sure that you have correctly installed required software for the PC Card For more information see your PC Card s documentation Make sure tha...

Page 141: ...y to an electrical outlet turned on and working correctly To test the outlet plug a working device such as a lamp into the outlet and turn it on Make sure that the AC power adapter cables are free fro...

Page 142: ...line offline button that you may need to press so the printer can start printing Press the button to put the printer online Check the port and cable for bent or broken pins If the printer you want to...

Page 143: ...ffline to clear the check mark Wait until files have been printed before sending additional files to the printer If you print large files or many files at one time you may want to add additional memor...

Page 144: ...damp cloth water only and wipe it dry Adjust the touchpad settings Tips Tricks For instructions on how to adjust the volume control in Windows see Adjusting the volume in Using Your Computer which has...

Page 145: ...tion Make sure that the monitor is turned on and that the video cable is connected correctly Tips Tricks For instructions on how to adjust the touchpad settings see Changing the mouse or touchpad sett...

Page 146: ...see the manufacturer s documentation and technical support resources If you have how to questions about using a program see Online Help Printed documentation The Microsoft Windows documentation The so...

Page 147: ...rs by Gateway Get tutorial assistance for hardware and software issues This is a fee based service www gateway com answers Gateway Customer Care Talk to a Gateway Customer Care representative about a...

Page 148: ...more information go to www gateway com answers Training Gateway provides the following computer based training Help and Support For more how to information about Windows tap or click Start then tap o...

Page 149: ...Appendix A 143 Safety Regulatory and Legal Information Safety information Regulatory statements Environmental information Notices...

Page 150: ...ire power cord to make sure that the convertible notebook is properly grounded when in use The plug on this cord will fit only into a grounding type outlet This is a safety feature If you are unable t...

Page 151: ...wireless communication devices may be present embedded in your notebook system These devices may operate in the 2 4 GHz i e 802 11b g LAN Bluetooth 5 2 GHz i e 802 11a LAN and traditional cellular or...

Page 152: ...wireless devices Examples of common restrictions are listed below Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations requi...

Page 153: ...he FCC The wireless devices installed in this system are intended to be used indoors In some areas use of these devices outdoors is prohibited Operation of this device is subject to the following two...

Page 154: ...circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Compliance Accessories The accessories associated with this equipment...

Page 155: ...e required The telephone company may request that you disconnect the equipment until the problem is resolved The telephone company may make changes in its facilities equipment operations or procedures...

Page 156: ...hen wireless devices are on The power output of the wireless device or devices which may be embedded in your notebook is well below the RF exposure limits as set by Industry Canada Operation of this d...

Page 157: ...le line individual service may be extended by means of a certified connector assembly The customer should be aware that compliance with the above conditions may not prevent degradation of service in s...

Page 158: ...laser devices in these components are classified as Class 1 Laser Products under a US Department of Health and Human Services DHHS Radiation Performance Standard Should the unit ever need servicing c...

Page 159: ...and reusable You can do your part for the environment by following these simple steps When your electrical or electronic equipment is no longer useful to you take it back to your local or regional wa...

Page 160: ...elopment Gateway reserves the right to make improvements in this manual and the products it describes at any time without notices or obligation Trademark Acknowledgments Gateway and the Black and Whit...

Page 161: ...anging 76 77 charge indicator 31 74 charge status 74 charging 21 75 conserving power 79 icons 74 installing 76 installing main 77 installing multibay 78 latch 13 locating 13 managing power 79 monitori...

Page 162: ...40 45 closing unresponsive program 28 connecting AC adapter 21 dial up modem 24 external keyboard 32 external monitor 69 keyboard 32 port replicator 99 projector 69 to cable modem 25 to DSL modem 25...

Page 163: ...uble clicking 40 45 double tapping 45 dragging 41 drivers updating 3 drives CD 63 changing modular drives 60 DVD 12 14 62 DVD CD RW 12 14 63 DVD RW 63 hard drive 13 89 identifying drive types 63 insta...

Page 164: ...uter link 5 Hibernate mode 81 hot swapping 67 I i Link port 11 98 IEEE 1394 port 11 98 indicators See status indicators Inkball 52 inkjet printer 18 installing battery 76 77 78 bay modules 60 devices...

Page 165: ...dicators lock Kensington cable 12 power button 15 27 135 M maintenance cleaning 106 107 general guidelines 105 pen 105 screen 105 virus protection 108 Windows Update 111 memory bay 14 installing 85 pu...

Page 166: ...ator 30 35 system key 35 numeric keypad status indicator 30 using 32 33 O online help 5 7 opening convertible notebook 10 files 40 folders 40 LCD panel 10 programs 40 shortcut menu 41 option bays chan...

Page 167: ...ograms closing unresponsive 28 opening 40 projector adding 69 color quality 70 display properties 70 screen resolution 70 R RAM See memory rebooting convertible notebook 28 recalibrating battery 75 re...

Page 168: ...3 surge protector 23 Suspend 34 system identification label 14 16 system keys combinations 34 locating 32 33 system restore 112 T Tablet and Pen Settings 52 57 tablet control buttons locating 16 mode...

Page 169: ...hpad 138 video 139 Web site connection speed 126 turning off convertible notebook 28 wireless network 34 49 turning on convertible notebook 26 wireless network 34 49 tutoring fee based 142 U undocking...

Page 170: ...ateway com Windows Security button 29 36 Windows Security Center using 108 Windows XP Tablet PC 2005 52 wired Ethernet troubleshooting 132 wireless network button 34 turning off 49 turning on 49 writi...

Page 171: ......

Page 172: ...MAN VIPER USR GDE R1 9 05...

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