Gateway Remote Control, User Manual

Page: 37 / 40

33
Troubleshooting
www.gateway.com
Troubleshooting
Use the following information to solve common problems.
The LED does not blink when a button is pressed.
■ Replace the batteries. See “Inserting batteries” on page 7.
The LED blinks when a component mode is pressed, but the
component does not respond.
■ Make sure that you are less than 15 feet (4.57 meters) from the infrared
remote sensors on the component.
■ Make sure that nothing is blocking the infrared remote sensors on the
remote control or the component.
■ Make sure that the remote was programmed for that component. See
“Programming the remote control” on page 8.
The remote control will not accept the component program code.
■ Make sure that you followed all the steps in the programming procedure.
See “Programming the remote control” on page 8.
■ Make sure that you tried all the program codes listed for the component
manufacturer. See “Component program codes” on page 9.
■ Perform the component code search procedure. See “Searching for
component codes” on page 20.