Recovery -
59
R
ECOVERY
If you are having trouble with your computer, and the frequently asked
questions (see page 80) do not help, you can 'recover' your computer - i.e.
return it to an earlier state.
This section describes the recovery tools available on your computer.
Gateway provides
Gateway Recovery Management
, which allows you to
create a
recovery backup
, a
drivers and applications backup
, and to start
recovery options, either using Windows tools, or the recovery backup.
Note:
Gateway Recovery Management is only available with a pre-
installed Windows operating system.
Important: We recommend that you create a
Recovery Backup
and
Drivers and Applications Backup
and as soon as possible.
In certain situations a full recovery will require a USB recovery
backup.
C
REATING
A
RECOVERY
BACKUP
To reinstall from a USB storage drive, you must first create a recovery
backup. The recovery backup includes the entire original contents of your
computer’s hard drive, including Windows and all factory-loaded software
and drivers. Using this backup will restore your computer to the same
state as when you purchased it, while giving you an option to retain all
settings and personal data.
