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Recovery -

89

Types of recovery

Recovering pre-installed software and drivers

As a troubleshooting step, you may need to reinstall the software and
device drivers that came pre-installed on your computer from the factory.
You can recover using either your hard drive or the backup you have
created.
• New software - If you need to recover software that did not come pre-

installed on your computer, you need to follow that software’s installation
instructions.

• New device drivers - If you need to recover device drivers that did not

come pre-installed on your computer, follow the instructions provided
with the device.

To recover your pre-installed software and drivers:

1. Click on

Start

>

All Programs

>

Gateway

, then click on

Gateway

Recovery Management

.

Gateway Recovery Management

opens.

- OR -
If you are recovering from your

driver and application recovery

backup,

insert it into the disc drive, then go to Step 3 after the

Gateway Application

Recovery

main menu opens.

2. Click on the

Restore

tab, then click

Reinstall Drivers or Applications

.

The

Gateway Application Recovery

main menu opens.

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Summary of Contents for ID47H

Page 1: ... 1 User Guide Gateway ID47H ...

Page 2: ...he battery level 32 Optimizing battery life 32 Low battery warning 34 Software 35 Using Windows and your software 35 Welcome Center 35 Internet security offer 35 Productivity software 36 Gateway Recovery Management 36 Gateway My Backup 36 Playing multimedia files 40 AutoPlay 42 Playing downloaded files 43 Playing DVD movies 44 Playing Blu ray movies 45 Social networks optional 45 Dolby Home Theate...

Page 3: ...ense 110 Index 113 Visit registration gateway com and discover the benefits of being a customer of Gateway Remark All images are for reference purposes only Actual configuration may vary Copyright 2011 All Rights Reserved Gateway ID47H User Guide Original Issue 28 April 2011 ...

Page 4: ...st check the wireless features of your computer are on and that the router or modem you want to connect to is also correctly configured If wireless is not on press the communication key to open the Launch Manager and make sure Wi Fi is On Your computer will detect and display any available networks select your network and enter the password if required After a short delay your computer should conn...

Page 5: ...pate in customer surveys The latest news from Gateway How to register During the initial startup of your computer a window will invite you to register Please fill in the information and click Next The second window you ll see contains optional fields that will help us to provide you with a more personable customer service experience Another option Another way to register your Gateway product is to...

Page 6: ...ed a pack of writable DVDs HAVING TROUBLE Gateway provides several options to support your purchase Gateway support Make sure you write down your computer serial number date and place of purchase and model name on the area provided in this guide save your proof of purchase Before you call us please write down any error message that accompanies the problem and have the computer in front of you and ...

Page 7: ...Starting your computer 7 Warranty and contact information You can find information about the warranty for your computer and how to contact technical support in your computer s Warranty ...

Page 8: ...in sport exercise or other activities in a dynamic environment Vibration or movement can loosen fastenings damage internal components and even cause battery leakage Is away from direct sunlight and sources of heat Is away from magnetic fields or any device generating static electricity Is kept at least 30 centimetres one foot away from a mobile phone Is not in a dusty or damp environment Is not us...

Page 9: ... and as close to the computer as possible do not overload it with too many adapters If your computer uses an external AC adapter Do not cover or place objects on the AC adapter Allow the adapter to cool properly during use by keeping it clear of objects Only use the AC adapter that is supplied with your computer Although other adapters may look similar using them can damage your computer If a repl...

Page 10: ...urself as opening or removing covers may expose you to dangerous voltage or other risks Refer all servicing to qualified service personnel Unplug your computer from the wall outlet and refer servicing to qualified service personnel when the power cord or plug is damaged cut or frayed liquid was spilled into the product the product was exposed to rain or water the product has been dropped or the ca...

Page 11: ...se frequently within easy reach Position your computer directly in front of you for increased safety and comfort Ensure that your keyboard and touchpad are at a comfortable height The screen should be about 45 70 cm 18 30 inches from your eyes If you use your computer for long periods while sitting at a desk invest in an external keyboard for improved comfort To protect your hearing when using spe...

Page 12: ...tric shock Some disorders of the hands wrists arms neck shoulders legs and back may be associated with or aggravated by certain repetitive actions To reduce your risk of developing these disorders type with your wrists straight and your hands and wrists floating above the keyboard If you experience periods of pain tingling numbness or other discomfort please contact your doctor We advise that pare...

Page 13: ...Getting to know your computer 13 GETTING TO KNOW YOUR COMPUTER After setting up your computer as illustrated in the setup instructions let us show you around your new Gateway computer ...

Page 14: ...DISPLAY Icon Item Description 1 Webcam Web camera for video communication 2 Display screen Also called Liquid Crystal Display LCD displays computer output 3 Microphone Internal microphone for sound recording 1 2 3 ...

Page 15: ...uter on and off Indicates the computer s power status 2 Keyboard For entering data into your computer Special keys are described on page 17 3 Touchpad Touch sensitive pointing device The touchpad and selection buttons form a single surface press down firmly on the touchpad surface to perform a left click 1 2 3 4 ...

Page 16: ...ch as Pinch Quickly zoom in and out of photos maps and documents with a simple finger thumb gesture Flip Browse photos websites or documents by sliding two fingers horizontally Rotate Rotate photos or PDF files in 90 steps with a two finger pivot motion Scroll Swiftly navigate web pages documents and music playlists up or down by moving two fingers vertically 4 Selection buttons left and right The...

Page 17: ... Activates a second function on certain keys E g press the Fn key to activate the F1 to F12 keys Help Opens the Help menu Gateway MyBackup Allows you to create backup copies of your computer either the entire system or only selected files and folders Create a regular schedule or make copies whenever you want Communication Enables disables the computer s communication devices Display toggle Switche...

Page 18: ...ted media file Previous Return to the previous media file Next Jump to the next media file Brightness down Decreases the screen brightness Brightness up Increases the screen brightness Social Networks Opens the Social Networks application If this application is not installed the key will start your instant messaging application Volume up Increases the sound volume Volume down Decreases the sound v...

Page 19: ...r computer or when using the BIOS To swap the hotkey and special function of the F1 to F12 keys change the function key setting in the BIOS to open the BIOS press F2 when starting your computer then select the Main menu and change Function key behavior to Function keys Hotkey Function Description Fn Special keys see page 17 Function keys Activates the F1 to F12 keys Fn Home Scrolls to the beginnin...

Page 20: ...ess connectivity device status 2 Battery indicator Indicates the computer s battery status Charging The light shows amber when the battery is charging Fully charged The light shows blue when in AC mode 3 Multi in 1 card reader Accepts Secure Digital SD SDHC SDXC MultiMediaCard MMC Memory Stick PRO MS PRO xD Picture Card xD Push to remove install the card Only one card can operate at any given time...

Page 21: ...obstruct the openings 3 External display VGA port Connects to a display device e g external monitor LCD projector 4 HDMI port Supports high definition digital video connections 5 Microphone jack Accepts inputs from external microphones Headphones speaker jack Connects to audio line out devices e g speakers headphones 6 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 2 1 3 4 5 6 ...

Page 22: ... by the USB 3 0 SuperSpeed USB specification Devices without USB 3 0 certification may not be compatible 2 Optical drive Internal optical drive accepts CDs or DVDs 3 Optical disk access indicator Lights up when the optical drive is active 4 Optical drive eject button Ejects the optical disk from the drive 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off Carefull...

Page 23: ...nsington lock slot Connects to a Kensington compatible computer security lock Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Keyless models are also available Icon Item Description ...

Page 24: ...uter to stay cool Do not cover or obstruct the openings 2 Battery reset pinhole Insert a paperclip into the hole to reset the computer simulates removing and reinstalling the battery Your computer s battery is embedded and not removable 3 Speakers Deliver stereo audio output 1 2 3 ...

Page 25: ...e used in a wide selection of digital cameras PDAs MP3 players and mobile phones Inserting a memory card 1 Align the card so that the connector points towards the port with the connectors facing down 2 Carefully slide the card into the port If you find you need to use any force to insert the card try reorientating the card slightly 3 Push the card until it clicks into place A few millimetres of th...

Page 26: ...cards contain up to 4 GB SDHC cards contain up to 32 GB and SDXC cards can contain up to 2048 GB 2 TB Your computer provides an SDHC or SDXC compatible card reader Note SDXC memory cards can only be used in an SDXC compatible reader SD and SDHC cards can be used in either type Removing a card from an memory card reader 1 Click on the Safely Remove Hardware icon in the Notification Area next to the...

Page 27: ...uter to an Ethernet based network Connect an Ethernet cable from the Ethernet RJ 45 port on the chassis of the computer to a network jack or hub on your network Universal Serial Bus USB The USB port is a high speed serial bus which allows you to connect USB peripherals without taking up system resources ...

Page 28: ...at the computer is powered off and the monitor power switch is turned off 2 Attach the video cable to the monitor port on the computer Secure the cable connection with the screws provided 3 Connect the monitor power cable and plug it into a properly grounded wall outlet 4 Follow any setup instructions in the monitor s user s guide 5 Turn on power to the monitor then the computer 6 Make sure that t...

Page 29: ...or such as a digital television DTV over a single cable Use the HDMI port on your computer to connect with high end audio and video equipment Single cable implementation allows tidy setup and fast connection Headphones and microphone These two ports allow you to connect audio devices Use the headphone port to plug in stereo headphones or powered speakers Plugging an audio device to the headphone p...

Page 30: ...uter and recharge the battery pack at the same time Caution Do not cover or place objects on the AC adapter Keeping the adapter clear of objects allows the adapter to cool properly during use Only use the AC adapter that is supplied with your computer Although other adapters may look similar using them can damage your computer Warning The AC adapter and the underside of the computer can become hot...

Page 31: ...he battery is recharged whenever you connect the computer to the AC adapter Your computer supports charge in use enabling you to recharge the battery while you continue to operate the computer However recharging with the computer turned off results in a significantly faster charge time The battery will come in handy when you travel or during a power failure It is advisable to have an extra fully c...

Page 32: ...lly charged battery Checking the battery level The Windows power meter indicates the current battery level Rest the cursor over the battery power icon on the taskbar to see the battery s present charge level Optimizing battery life Optimizing battery life helps you get the most out of battery operation prolonging the charge recharge cycle and improving recharging efficiency You are advised to foll...

Page 33: ...the battery Your computer uses an embedded Lithium ion battery If the battery needs to be replaced please contact an authorized service center Caution Replace the battery with the same type as that which came bundled with your product Use of another battery may present a risk of fire or explosion To reset battery power insert a paperclip into the Battery reset pinhole underneath the computer This ...

Page 34: ...g appears the recommended course of action depends on your situation Situation Recommended Action The AC adapter and a power outlet are available 1 Plug the AC adapter into the computer and then connect to the mains power supply 2 Save all necessary files 3 Resume work Turn off the computer if you want to recharge the battery rapidly The AC adapter or a power outlet is unavailable 1 Save all neces...

Page 35: ...ave to do is follow the instructions on the screen Welcome Center The first time you turn on your computer the Welcome Center window opens The Welcome Center introduces you to the new features and tools of Windows You can access the Welcome Center later by clicking Start Getting Started Internet security offer It is vital to protect your computer from viruses and attacks over the Internet see Secu...

Page 36: ...Decide with Bing Find and organize the answers you need using Bing so you can make faster more informed decisions Gateway Recovery Management To prepare your computer for system recovery options you should create a set of recovery discs as soon as possible See page 84 for more information Gateway My Backup Gateway MyBackup provides a simple process that allows you to create backup copies of your e...

Page 37: ...g MyBackup Press the Gateway MyBackup key to start the program Otherwise click on Start All programs Gateway MyBackup Gateway MyBackup Choose how to manage your data Three options are available Back Up My Files Image My Drive and Migrate My Files Back Up My Files Choose which files to back up or let the program find important files for you You can choose where to keep your files on ...

Page 38: ...was created Migrate My Files Transfer files from another computer to your new computer This option allows you to copy and install the Migration Assistant on the other computer Start the Migration Assistant to choose which files to transfer and how to perform the transfer Select an option and follow the instructions displayed on screen Setup Schedule Gateway MyBackup allows you to schedule automati...

Page 39: ...er to find your files Depending on the options you have chosen you may find several folders in the backup location each containing a different type of file For example the Documents folder will contain a copy of shared documents and Music will contain shared music files while Documents C_Users_Example and Music C_Users_Example contain files from a user called Example where Example would usually be...

Page 40: ...or more media programs are installed on your computer Windows Media Player and optionally Windows Media Center are provided by Microsoft Other media programs may have been installed by Gateway to provide an improved media experience Windows Media Player Windows Media Player may be used to play MP3 or WMA audio files CDs or most video files Note It is not recommended that you use Windows Media Play...

Page 41: ...ss content from online services To start the media program installed on your computer click on Start Windows Media Center Setup Caution If your computer includes a remote control or TV tuner they must be connected and active before starting the media program for the first time The first time you start the media program it will start a setup wizard which will configure some basic settings If availa...

Page 42: ...ws you to choose the way Windows handles media files on devices with removable storage digital camera CD DVD etc If you have inserted a disk that contains files such as a DVD USB key or memory card Windows will display a dialog box and ask you to choose how you want to open the files For example if you have inserted an audio CD or a DVD movie Windows will automatically display a dialog box and ask...

Page 43: ...files For example when you rip a song from an audio CD to your computer the player uses the Windows Media Audio codec to compress the song into a compact WMA file When you play that WMA file or any WMA file that might be streamed from a Web site the media player uses the Windows Media Audio codec to decompress the file so the music can be played through your speakers Why do I get a message that sa...

Page 44: ...u can set the region code a maximum of five times including the first time after which the last region code set will remain permanent Recovering your hard disk does not reset the number of times the region code has been set 2 The DVD movie will automatically play after a few seconds Note To change region code insert a DVD movie of a different region into the DVD drive Region code Country or region...

Page 45: ...es and make your own updates without leaving the desktop You can receive notifications and status updates directly to your desktop using the sidebar to monitor multiple social networks Facebook YouTube and Flickr Note The Social Networks application is a pre installed option and may not be installed on all computers Be aware of your friends messages and posted images as they happen a visible notif...

Page 46: ...require Internet access Make sure you are connected to the Internet before using this application Authorize access To receive updates you must authorize access to your social network accounts each account must be activated separately Click on the tab for the network you want to activate Facebook YouTube or Flickr You need your account name and password for each network or to create a new account i...

Page 47: ... Networks features work normally YouTube If you already have a YouTube account enter the account information and click the Log In button to activate access otherwise select Sign up to YouTube to create an account flickr If you already have a flickr account click the Log In button to activate access otherwise select Sign up to flickr to create an account Confirm that you authorise full access this ...

Page 48: ... the video Enter your status in the What s on your mind box and click Share You friends on Facebook will see your status instantly To create a new album of photos in Facebook select the images you want to add drag them to your profile picture You will be prompted for an album name and description Click on Upload to start copying the images to your Facebook account Click the arrows in the bottom ba...

Page 49: ...y the alert bar Checking your news feeds and information Select the tab for the network you want to view A series of buttons for the network are available for each network Hover over the button to see a description Select the button you want to see and scroll through the list of items Example of Facebook tabs The first button and the section viewed when a tab is first selected are the News Feed fo...

Page 50: ...pdate button is active you may download and install an updated version of the Social Networks application Click the tab for a network to see specific settings you may set how often a network is checked the refresh frequency and logout from specific networks in this section Click the X to exit the Settings section ...

Page 51: ... pop up window you can choose from preset sound profiles Music Movie or Game Click the power button in the top left corner to turn off Dolby Home Theater sound effects or click the settings button to open advanced settings This windows includes an equalizer surround sound virtualizer and dialogue enhancer Use the buttons on the left to edit or create your own sound profiles ...

Page 52: ... the Internet has become a natural part of daily computing Just a few simple steps can connect you to a vast collection of knowledge and communication tools To accomplish these steps you should first select an Internet Service Provider ISP which supplies the connection between your computer and the Internet You should research the ISPs available in your region not forgetting to talk to friends and...

Page 53: ... Subscriber Line is an always on connection that runs over the phone line As DSL and phone do not use the same frequencies you can use your telephone at the same time you are connected to the Internet this requires a micro filter on each telephone socket to avoid interference To be eligible for DSL you must be located near an DSL equipped phone exchange service is sometimes unavailable in rural ar...

Page 54: ...such as a USB modem or even an appropriately equipped mobile phone Note If your computer includes a SIM card slot you require a compatible SIM card and a contract with a cellular provider Before using the 3G features check with your service provider to see if any additional charges will be incurred especially roaming charges Network connections A LAN Local Area Network is a group of computers for ...

Page 55: ...hare an internet connection with other computers in your home Installation speed and simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceilings Components of a wireless LAN To set up your Wireless network at home you need to have the following Access point router Access points routers are two way transceivers that broadcast da...

Page 56: ... network cable also called RJ45 cable is used to connect the host computer to the access point see illustration below this type of cable may also be used to connect peripheral devices to the access point Wireless adapter An internal wireless adapter is normally already installed in your computer A button or controls in Windows allow you to activate or deactivate the adapter ...

Page 57: ...s the network connection on or off If your computer has wireless access but does not feature a Communication button you may turn your wireless network on or off or control what is shared over the network with the network management options Click on Start Control Panel Network and Internet Network and Sharing Center Warning Using wireless devices while flying in aircraft is prohibited Switch off al...

Page 58: ... the Internet you need a program called an Internet browser Internet Explorer provides an easy and secure web browsing experience As soon as you have your Internet access installed and you are connected click on the Internet Explorer shortcut located on the Windows desktop and take your Internet experience to a new level ...

Page 59: ...Search the web and use Bing tools to alert you of news fill forms automatically stay safe online and more 2 Back and Forward buttons Navigate through pages you have already visited 3 Address bar Type in an Internet address e g www gateway com and press the Enter key on your keyboard this will take you directly to the address you typed 4 Refresh Reload the selected page 9 7 6 5 4 3 1 2 8 ...

Page 60: ...Phishing Filter that warns you about and helps to protect you from potential or known fraudulent websites sites that look legitimate but actually are designed to capture your personal information The address bar will turn yellow and a warning message will be displayed if you visit a suspected phishing site Gateway website To get you started why not visit our website www gateway com Gateway is dedi...

Page 61: ...cious software typically called viruses are programs designed to infect and damage computers Most viruses are transmitted over the Internet emails or malicious Web sites A typical virus will replicate and pass itself undetected to multiple computers Other forms of nuisance such as Trojan horses worms or spam can infect your computer in various ways using up resources or clogging up a network Note ...

Page 62: ... to deliberately harm your computer For example viruses worms and Trojan horses are malicious software To help protect your computer against malware make sure it is using up to date antivirus and anti malware software What is a personal firewall A personal firewall is a software program designed to prevent unauthorized access to or from a private network It acts as a shield to protect your Interne...

Page 63: ...patches and other software fixes when they become available By regularly updating your computer you block attackers from being able to take advantage of software flaws vulnerabilities that they could otherwise use to break into your system While keeping your computer up to date will not protect you from all attacks it makes it much more difficult for hackers to gain access to your system blocks ma...

Page 64: ...such as email messages and Web browsing and protects an individual from viruses worms Trojan horse and other types of malicious programs Your antivirus and antispyware software should be configured to update itself and it should do so every time you connect to the Internet Integrated security suites such as Norton Internet Security which combine firewall antivirus antispyware with other features s...

Page 65: ...h as your last name and words that can be found in the dictionary especially password Try to select especially strong unique passwords for protecting activities like online banking Keep your passwords in a safe place and try not to use the same password for every service you use online Change passwords on a regular basis at least every 90 days This can limit the damage caused by someone who has al...

Page 66: ...espond to email messages that ask for personal information Legitimate companies will not use email messages to ask for your personal information When in doubt contact the company by phone or by typing in the company Web address into your Web browser Don t click on the links in these messages as they make take you to fraudulent malicious Web sites Steer clear of fraudulent Web sites used to steal p...

Page 67: ...ess online in newsgroups blogs or online communities Online offers that look too good to be true usually are The old saying there s no such thing as a free lunch still rings true today Supposedly free software such as screen savers or smileys secret investment tricks sure to make you untold fortunes and contests that you ve surprisingly won without entering are the enticing hooks used by companies...

Page 68: ...Texas and all of the sudden start buying refrigerators in Budapest In order to confirm these out of the ordinary purchases they might call you and ask you to confirm them Don t take these calls lightly this is your hint that something bad may have happened and you should take necessary action Protect your computer with Windows security tools Windows provides a variety of protection applications Wi...

Page 69: ... important applications that protect your computer In addition Windows Firewall Windows Defender and Windows Automatic Updates are provided by Microsoft as part of a comprehensive system to defend your computer The antivirus application varies according to the program installed on your computer Windows Firewall Windows has a firewall that protects your computer when connected to the Internet It st...

Page 70: ...s the internet After a period of time the Firewall will know your list of trusted programs and won t ask for permission the next time the program tries to connect to the internet The Firewall also protects your computer from programs from the internet trying to access your computer this sometimes is necessary to allow access for program updates downloads etc Caution Please note that most security ...

Page 71: ... your privacy and your computer Windows Defender includes real time protection options Real time protection alerts you when spyware and other potentially unwanted software attempt to install themselves or run on your computer You are also alerted if programs attempt to change important Windows settings Note Windows Defender works with your Windows Update settings to automatically install the lates...

Page 72: ...age read it carefully and then make sure the name of the action or program that s about to start is one that you intended to start By verifying these actions before they start User Account settings can help prevent malicious software malware and spyware from installing or making changes to your computer without permission To access User Account settings click on Start Control Panel User Accounts a...

Page 73: ...orer click on Tools Internet Options 2 In the Privacy tab move the slider up or down to select a setting How do I know when my computer is at risk If the Action Center reports an alert or if your computer behaves erratically crashes unexpectedly or if some of your programs do not work correctly your computer may be infected by malicious software However do not blame every computer problem on a vir...

Page 74: ...ure your computer stays in good health Error checking Using the Check Disk tool regularly prevents your system from getting unreliable and information getting lost It checks and repairs two types of errors file system errors such as fragmented files that were not deleted and files with invalid sizes or dates physical errors which may occur on your hard disk as it wears out over time 1 Click on Sta...

Page 75: ...leanup Wizard helps free up space on your disk drive It searches your drive and displays unused files such as temporary Internet files files in the Recycle Bin and other temporary files that you may safely delete 1 Click on Start Computer Right click on the Gateway icon and select Properties 2 Select the General tab and click on the Disk Cleanup button next to the diagram of the disk drive 3 Tick ...

Page 76: ... decrease the chance of a fault developing at a later date 1 Perform a Disk Cleanup and close all open programs 2 Click on Start Computer Right click on the Gateway icon and select Properties 3 Click on Tools and Defragment now 4 Click on the volume you want to defragment and click on Defragment to start The whole process may take several hours to complete It is best not to use your computer while...

Page 77: ... left simply place your pointer over the hard disk drive icon The information will automatically appear Free some Space on your hard disk drive 1 Empty the Recycle Bin When you delete a file from your computer Windows places it in the Recycle Bin All the deleted files remain there until you decide to permanently delete them from your computer or to restore them to their original location Double cl...

Page 78: ...e hard disk Run Windows System Tools Windows includes some convenient tools to keep your computer in good shape Use these tools on a regular basis to maintain a reliable and speedy system To make it easier System Tools includes a Scheduled Tasks utility which you can customize to run specific tasks regularly To access the list of System Tools click Start All Programs then the Accessories folder in...

Page 79: ... undo harmful changes to your computer and restore settings and performance without removing your personal data files such as documents browsing history photos favorites or emails Note If you only need to uninstall a program do not use System Restore To uninstall a program use Programs and Features in the Control Panel To start System Restore from the Windows desktop Click Start All Programs Acces...

Page 80: ...o how it was on an earlier date without affecting your personal documents or emails it will not restore lost documents either By default Windows saves snapshots of itself when major changes are made to the Operating System e g driver installations or specific software This is useful when a driver installation failed or when you changed a system setting and it did not work 1 Click Next 2 Select fro...

Page 81: ...the date and time to this name 3 To finish click on Create Undo the last restoration If the system fails after restoring the computer to a certain date you can use this option to undo the restoration Alternately you can use Last Known Good Configuration to restore the system to your most recent settings that worked 1 Restart the computer press F8 to access advanced startup options 2 Use the arrow ...

Page 82: ...rforms automatic updates through Live Update You can also start a manual update from the main interface of Norton Internet Security and the Live Update link Operating system software and drivers Windows Update can help you keep your computer up to date It allows you to choose and download updates for your computer s operating system software and hardware New content is added to Windows Update regu...

Page 83: ... issues Remote Assistance makes it possible to diagnose and repair problems with a computer without personally visiting it You can access Remote Assistance by clicking on Start All Programs Maintenance Windows Remote Assistance Upon launching Remote Assistance you will see a screen giving you the choice of either inviting someone to help you or offering to help someone ...

Page 84: ...Windows operating system and factory loaded software and drivers To ensure you can recover your computer when needed you should create a recovery backup as soon as possible Creating recovery discs To reinstall using discs you must create a set of recovery discs beforehand Throughout the process you will be guided by on screen instructions Please read them carefully 1 Click on Start All Programs Ga...

Page 85: ...indows and all factory loaded software and drivers click Create Factory Default Disc OR To create recovery discs for only the factory loaded software and drivers click Create Drivers and Applications Backup Disc Important We recommend that you create each type of recovery disc as soon as possible ...

Page 86: ...ult Backup dialog box opens This dialog box tells you the number of blank recordable discs you will need to complete the recovery discs Make sure that you have the required number of identical blank discs ready before continuing ...

Page 87: ...rker Important Write a unique descriptive label on each disc such as Windows Recovery Disc 1 of 2 or Apps Drivers Recovery disc Make sure you keep the discs in a safe place that you will remember 5 If multiple discs are required insert a new disc when prompted then click OK Continue until the process is complete RECOVERING YOUR SYSTEM If Gateway support did not help fix your problem you can use th...

Page 88: ... and drivers on page 89 For instructions on reinstalling software and drivers that were not pre installed see that product s documentation or technical support Web site 2 Revert to a previous system condition If reinstalling software or drivers does not help then the problem may be solved by returning your system to a previous state when everything was working correctly For instructions see Return...

Page 89: ...ion instructions New device drivers If you need to recover device drivers that did not come pre installed on your computer follow the instructions provided with the device To recover your pre installed software and drivers 1 Click on Start All Programs Gateway then click on Gateway Recovery Management Gateway Recovery Management opens OR If you are recovering from your driver and application recov...

Page 90: ...u want to reinstall Returning to a previous system condition Microsoft System Restore periodically takes snapshots of your system settings and saves them as restore points In most cases of hard to resolve software problems you can return to one of these restore points to get your system running again Windows automatically creates an additional restore point each day and also each time you install ...

Page 91: ...store point you specified This process may take several minutes and may restart your computer Returning your system to its factory condition If your computer experiences problems that are not recoverable by other methods you may need to reinstall everything to return your system to its factory condition You can reinstall using either your hard drive or the recovery discs you have created Caution T...

Page 92: ... Management opens 2 Click on the Restore tab then Restore system to factory default The Confirm Restoration dialog box opens 3 Click on Yes then Start A dialog box displays information about the hard drive that the operating system will be recovered to Caution Continuing the process will erase all files on your hard drive 4 Click on OK The recovery process begins by restarting your computer then c...

Page 93: ... from your recovery discs To reinstall Windows and all pre installed software and drivers 1 Turn on your computer insert the first system recovery disc into your optical disc drive then restart your computer Caution Continuing the process will erase all files on your hard drive 2 If it is not already enabled you must enable the F12 Boot Menu 1 Press F2 when starting your computer 2 Use the left or...

Page 94: ... device to start from such as the hard drive or an optical disc 4 Use your arrow keys to select the line CDROM DVD this line may start with IDE 1 then press Enter Windows installs from the recovery disc you inserted 5 Insert the second recovery disc when prompted then follow the on screen prompts to complete the recovery ...

Page 95: ...e l écoute prolongée du baladeur peut endommager l oreille de l utilisateur CAUTION when listening To protect your hearing follow these instructions Increase the volume gradually until you can hear clearly and comfortably Do not increase the volume level after your ears have adjusted Do not listen to music at high volumes for extended periods Do not increase the volume to block out noisy surroundi...

Page 96: ...ng interference that may cause undesired operation of the device UNINTENTIONAL EMITTER PER FCC PART 15 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate rad...

Page 97: ...s Some areas of France have a restricted frequency band The worst case maximum authorized power indoors is 10 mW for the entire 2 4 GHz band 2400 MHz 2483 5 MHz 100 mW for frequencies between 2446 5 MHz and 2483 5 MHz Note Channels 10 through 13 inclusive operate in the band 2446 6 MHz to 2483 5 MHz There are few possibilities for outdoor use On private property or on the private property of publi...

Page 98: ... Gers 36 Indre 37 Indre et Loire 41 Loir et Cher 45 Loret 50 Manche 55 Meuse 58 Nievre 59 Nord 60 Oise 61 Orne 63 Puy Du Dome 64 Pyrenees Atlantique 66 Pyrenees 67 Bas Rhin 68 Haut Rhin 70 Haute Saone 71 Saone et Loire 75 Paris 82 Tarn et Garonne 84 Vaucluse 88 Vosges 89 Yonne 90 Territoire de Belfort 94 Val de Marne Country ISO 3166 2 letter code Country ISO 3166 2 letter code Country ISO 3166 2 ...

Page 99: ...tion number and Ringer Equivalence Number REN for this device If requested this information must be provided to the telephone company A telephone line cord with a modular plug is required for use with this device The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant See installation instructions for details The ...

Page 100: ...r bottom of each transmitted page or on the first page of the transmission the date and time it is sent an identification of the business other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual Refer to your fax communication software documentation for details on how to comply with the fax branding requirement...

Page 101: ...twork protective operation and safety requirements The Department does not guarantee the equipment will operate to the users satisfaction Before installing this equipment users should make sure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the inside wiring...

Page 102: ... 本装置は第二種情報装置住宅地域またはその隣接した地域において使用されるべき情報装置デ住宅地域での電波障害防止を目的とした情報装置等電波障害自主規制協議会 VCCI 基準に適合しておりますしかし本装置をラジオテレビジョン受信機に近接してご使用になると受信障害の原因となることがあります本書の説明にしたがって正しい取り扱いをしてください Japanese modem notice 本製品を日本で使用する場合は必ず日本国モードでご使用ください他国のモードをご使用になると電気通信事業法技術基準に違反す行為となりますなおご購入時は初期値が日本国モードとなっておりますのでそのままご利用ください CE COMPLIANCE REQUIREMENT Products with the CE marking comply with both the Electrom...

Page 103: ...performance RLAN harmonized EN covering essential requirements of article 3 2 of R TTE directive EN62311 Generic standard to demonstrate the compliance of low power electronic and electrical apparatus with the basic restrictions related to human exposure to electromagnetic fields List of applicable countries This product must be used in strict accordance with the regulations and constraints in the...

Page 104: ... in accordance with current wiring regulations in your country In the U K these are the IEE regulations POWER SUPPLY AND CABLES Power supply The power supply socket inlet and socket outlet if equipped are classified as Hazardous Voltage You must unplug the power supply cord and remove the battery to disconnect the equipment from the power supply In that aim the socket outlet should be installed ne...

Page 105: ...unsure of the type of power cord to use in your country Cables For cables which are not delivered with the Product in the computer s packaging The EMC performance of the system is guaranteed only if the cable and interface use efficient shielding The use of shielded interface cable is required for USB IEEE1394 serial printer game analog or digital audio video PS2 TV or FM antennas and generally al...

Page 106: ...ion IEC60825 1 and European EN60825 1 standards for Class 1 laser products Class 1 laser products are not considered hazardous The optical devices are designed such that there is never human access to laser radiation above a Class 1 level during normal operation or prescribed maintenance conditions The optical devices installed in your computer are designed for use solely as components of such ele...

Page 107: ...Regulatory information 107 COMPLIANT WITH RUSSIAN REGULATORY CERTIFICATION ...

Page 108: ...Likewise desktop computers are designed to be easily dismantled with screws being replaced by clips PRODUCT DISPOSAL The 2002 96 EC Directive known as Waste Electrical and Electronic Equipment WEEE Directive requires that used electrical and electronic products must be disposed of separately from normal household waste in order to promote reuse recycling and other forms of recovery and to reduce t...

Page 109: ... you can use Your efforts will enable the safe collection recycling and destruction of used batteries and will help protect the environment and reduce health hazards Caution Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Mercury advisory For electronic products containing a non LED backlit LCD CRT monitor or display Lamp s insi...

Page 110: ...en materials or other container s in the place you obtained them for a full refund GATEWAY SOFTWARE LICENSE 1 Grant of License This Gateway License Agreement License permits you to use one copy of the specified version of the Gateway SOFTWARE identified above which may include at least one CD or DVD disc on any single computer provided the SOFTWARE is in use on only one computer at any time If you...

Page 111: ...ns You may not rent or lease the SOFTWARE but you may transfer the SOFTWARE and accompanying written materials on a permanent basis provided you retain no copies and the recipient agrees to the terms of this Agreement You may not reverse engineer decompile or disassemble the SOFTWARE Any transfer of the SOFTWARE must include the most recent update and all prior versions THIRD PARTY SOFTWARE OR FRE...

Page 112: ...e 3 years as commencing from your receipt of this software you may obtain a complete machine readable copy of the source code for the Free Software under the terms of the GPL without charge except for the cost of media shipping and handling upon a written request to us Contact us if you have any further questions Our mailing address is 8F 88 Sec 1 Hsin Tai Wu Rd Hsichih Taipei Hsien 221 Taiwan ...

Page 113: ...ns 34 optimizing 32 removing 32 Blu ray 42 45 brightness hotkeys 18 Browser 58 C Cables 9 104 charging checking level 32 Cleaning your computer 9 Codec 43 computer features 13 on indicator 20 Computer environment 8 connections network 27 Cursor 16 D Disk Cleanup 75 Disk Defragmenter 76 Display hotkeys 17 Download 43 Drives Memory card reader 25 DSL 53 DVD 44 DVD movies 44 playing 44 ...

Page 114: ...Gateway Recovery Management Program 36 H HDD Hard Disk Drive Free space 75 Management 77 Health precautions 11 Helpdesk 74 hotkeys 19 I Interference 103 Internet Connection 52 53 Firewall 62 69 Internet Service Provider ISP 52 K Keyboard hotkeys 19 L LAN Local Area Network 54 Last Known Good Configuration 81 left view 20 ...

Page 115: ...ecovery Recovery Management Program 36 System Restore 79 Regulatory Information 95 108 Removable media devices 26 Removing hardware 26 Removing software 77 Restore points 80 S Safe Computing 74 Safety precautions 8 Security Antivirus 63 Updates 70 81 Windows Action Center 68 81 Software Removing software 77 Software License 110 speakers hotkey 18 Spyware 61 System Restore 79 System tools Disk Clea...

Page 116: ...Account Control 72 V view front 21 left 21 right 22 W Warranty 7 Welcome Center 35 WiFi 54 55 Windows System Restore 79 Using Windows 35 Welcome Center 35 Windows Action Center 68 81 Windows automatic updates 70 82 Windows Defender 71 Windows Media Center 40 41 Windows Media Player 40 Windows Remote Assistance 83 ...

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