USER’S MANUAL
Page 1: ...USER S MANUAL...
Page 2: ...contains proprietary information that is protected by copyright laws The information contained in this manual is subject to change without notice Some features described in this manual may not be sup...
Page 3: ...Using passwords 44 Entering passwords 45 Fingerprint Reader 46 How to use the fingerprint reader 46 BIOS utility 51 Boot sequence 51 Setting passwords 51 Power management 52 Saving power 52 Battery p...
Page 4: ...4 Table of contents Protecting your computer 78 Choose an Internet Service Provider 78 Network connections 80 Surf the Net 81 Internet security software 81...
Page 5: ...for your computer and your health Where to find the power button ports and connectors Tips and tricks for using the touchpad and keyboard How to create recovery backups Guidelines for connecting to a...
Page 6: ...leshooting Once you have connected to the internet you can download updates for your computer from http go acer com id 17883 1 The link will open the Acer Support webpage 2 Scroll down to Drivers and...
Page 7: ...r device Do not expose the computer to direct sunlight Do not place it near sources of heat such as a radiator Do not expose the computer to temperatures below 0 C 32 F or above 50 C 122 F Do not subj...
Page 8: ...e total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a sing...
Page 9: ...rging port must be clean and free from debris and should only be used with Acer charging equipment Use of a non Acer battery or charging equipment can cause damage to the product and will void the war...
Page 10: ...r 50 C 122 F Failure to follow these guidelines may cause the battery to leak acid become hot explode or ignite and cause injury and or damage Do not pierce open or disassemble the battery If the batt...
Page 11: ...winter Always try to keep the battery between 15 C and 25 C 59 F and 77 F A device with a hot or cold battery may not work temporarily even when the battery is fully charged Battery performance is es...
Page 12: ...e Setup Guide let us show you around your new Acer computer Screen view 3 1 2 Icon Item Description 1 Microphones Internal stereo microphones for sound recording 2 Webcam Web camera for video communic...
Page 13: ...2 Touchpad Touch sensitive pointing device The touchpad and selection buttons form a single surface Press down firmly on the touchpad surface to perform a left click Press down firmly on the lower ri...
Page 14: ...s to USB devices USB Type A information USB 3 2 Gen 1 compatible ports are blue Compatible with USB 3 2 Gen 1 and earlier devices For optimal performance use USB 3 2 Gen 1 certified devices Defined by...
Page 15: ...et with microphone 2 USB port Connects to USB devices 3 Battery indicator Indicates the computer s battery status Charging The light shows amber when the battery is charging Fully charged The light sh...
Page 16: ...entilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings 2 Battery reset pinhole Simulates removing and reinstalling the battery Insert a paperclip into the ho...
Page 17: ...ic characters typed are in uppercase Num Lock When Num Lock is on the keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need...
Page 18: ...Turns the speakers on and off Volume down Decreases the sound volume Volume up Increases the sound volume Microphone toggle Turns the microphones on and off Prt Sc Print Screen Take quick screen shot...
Page 19: ...Home Scrolls to the beginning of a document Fn Pg Dn End Scrolls to the end of a document Windows keys The keyboard has two keys that perform Windows specific functions Note To swap the hotkey and sp...
Page 20: ...lide a finger across the touchpad to move the cursor Single finger press or tap Press the touchpad down or lightly tap the touchpad with your finger to perform a click which will select or start an it...
Page 21: ...pe down to minimize all open windows and show Desktop swipe upwards to restore the minimized windows Swipe left or right to switch between open windows Four finger press Lightly tap the touchpad with...
Page 22: ...n the lower right hand corner of the screen select the Notifications icon to open the Notifications pane 2 Select All settings 3 Select Devices Touchpad 4 Now you can adjust the settings to suit your...
Page 23: ...data or create a factory default backup If you cannot access Acer Care Center click Settings in the Start menu select Update Security and then click Recovery Creating a file history backup Recovery Ma...
Page 24: ...ve Select the USB drive from the drop down list 4 Click More options to select back up options which best fit your needs such as schedule the backup interval how long you want to keep those backups de...
Page 25: ...d LAN drivers if you install another operating system 1 From Start select Care Center then Recovery Management 2 Select the Backup tab and click Get started for Backup wireless and LAN drivers Choose...
Page 26: ...ur operating system installed apps and data 1 From Start select Care Center then Recovery Management 2 Select the Backup tab and click Get started for Create backup to open the Backup window 3 If you...
Page 27: ...Recovery 27 4 Click Security and Maintenance in the bottom left of the page and click Recovery...
Page 28: ...28 Recovery 5 Select Create a recovery drive to open the Recovery Drive window 6 Make sure Back up system files to the recovery drive is selected and click Next...
Page 29: ...e PC to detect the USB drive then click Next 8 Everything on the drive will be deleted Click Create to continue 9 You will be shown the backup progress on the screen 10 Follow the process until it com...
Page 30: ...s 1 From Start select Care Center then Recovery Management 2 Select the Restore tab and click Get started to open the Recovery window Important Write a unique descriptive label on the backup such as W...
Page 31: ...Recovery 31 3 Click Get started to Choose an option 4 Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files Click Next to continue...
Page 32: ...5 Choose from the two options Cloud download or Local reinstall to reinstall Windows Ensure you are connected to the internet when using Cloud download 6 Click Change settings to open the Choose setti...
Page 33: ...ams without removing your personal files Click Reset to continue This will take a while and your PC will restart 9 You will be shown the reset progress on the screen The screen will turn off during th...
Page 34: ...set back to its factory default settings without removing your personal files Reset this PC and remove everything 1 From Start select Care Center then Recovery Management 2 Select the Restore tab and...
Page 35: ...your PC back to its factory default 5 Choose from the two options Cloud download or Local reinstall to reinstall Windows Ensure you are connected to the internet when using Cloud download 6 Click Chan...
Page 36: ...will be shown the reset progress on the screen The screen will turn off during the reset process 10 The screen will turn back on when it is installing Windows Your PC will restart several times during...
Page 37: ...er is available Enable Bluetooth and add a device Every new device must first be paired with your computer s Bluetooth adapter This means it must first be authenticated for security purposes You only...
Page 38: ...icon in the lower right hand corner of the screen to open the Notifications pane From here you can enable or disable Bluetooth or right click on Bluetooth Go to Settings to enter the Bluetooth setting...
Page 39: ...ea network which can link two or more computers without using wires Once connected to WLAN you can access the internet You can also share files other devices and even your internet connection itself Y...
Page 40: ...name and password if necessary If you are trying to connect to a public network such as at a coffeeshop make sure you have the wireless network s name 2 Click Network icon in the notification area 3 Y...
Page 41: ...Connecting to the Internet 41 4 Once you select a wireless network select Connect 5 If required enter the network s password...
Page 42: ...to fit your needs No Item Description 1 Low Reduction Reduces blue light emission from the LED backlit screen by 10 to 25 for basic protection 2 Medium Reduction Reduces blue light emission from the L...
Page 43: ...Keeping your computer and data safe In this section you will find How to secure your computer Setting passwords What you need to prepare when you re traveling How to get the most out of your battery...
Page 44: ...uthorized access Setting these passwords creates several different levels of protection for your computer and data Supervisor Password prevents unauthorized entry into the BIOS utility Once set you mu...
Page 45: ...e appears Try again and press Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer I...
Page 46: ...e fingerprint reader to sign in and unlock your Acer notebook In order to use the fingerprint reader you must first configure the fingerprint reader to recognize your fingerprint to confirm your ident...
Page 47: ...Fingerprint Reader 47 2 Set a PIN code 3 In Windows Hello Fingerprint select Set up to configure the fingerprint reader...
Page 48: ...48 Fingerprint Reader 4 In the Windows Hello set up window select Get started to begin the fingerprint configuration 5 Enter your PIN to confirm your identity...
Page 49: ...der 49 6 When the Windows Hello setup window appears follow the onscreen directions Press and hold your finger on the fingerprint sensor and then lift Repeat this step until the fingerprint configurat...
Page 50: ...o sign in or unlock your computer by placing your fingerprint on the fingerprint reader You may select Add another finger to add another fingerprint to unlock the computer Note If the notebook has mul...
Page 51: ...ayed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed on the top of the screen Setting passwords To set a password on bo...
Page 52: ...rtup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If you prefer to reduce...
Page 53: ...Power management 53 4 Select Change settings that are currently unavailable 5 Scroll down and disable Turn on fast startup 6 Select Save changes...
Page 54: ...nect to a mains power outlet Conditioning a new battery pack Before you use a battery pack for the first time there is a conditioning process that you should follow 1 Connect the AC adapter and fully...
Page 55: ...ective life An embedded battery has a life span of more than 1 000 charge discharge cycles Optimizing battery life Optimizing battery life helps you get the most out of battery operation prolonging th...
Page 56: ...ortant Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted and the computer shuts down Situation Recomm...
Page 57: ...ington Noble lock if you are using one to secure the computer Moving around When you are just moving within short distances for example from your office desk to a meeting room Preparing the computer B...
Page 58: ...key or close the display cover whenever you are not actively using the computer Taking the computer home When you are moving from your office to your home or vice versa Preparing the computer After di...
Page 59: ...reater than 10 C 18 F allow the computer to come to room temperature slowly If possible leave the computer for 30 minutes in an environment with a temperature between outside and room temperature Sett...
Page 60: ...e computer home follow these guidelines to protect your computer while traveling Always take the computer as carry on luggage If possible have the computer inspected by hand Airport security X ray mac...
Page 61: ...the computer In addition these tips are useful when traveling internationally When traveling in another country check that the local AC voltage and the AC adapter power cord specifications are compat...
Page 62: ...In this section you will find Information on the ports and connectors fitted to your computer Ports and connectors...
Page 63: ...to a single USB port Note Two USB standards are currently available on Acer computers USB 2 0 High speed USB and USB 3 2 Gen 1 SuperSpeed USB USB 2 0 ports on Acer computers have a black tongue in the...
Page 64: ...USB Type C ports support up to USB 3 2 SuperSpeed USB 10 Gbps Other USB devices with a USB Type C connector are supported but transfer speed may be reduced and certain functions will be disabled such...
Page 65: ...olution and refresh rate should be detected automatically If necessary change the display settings used by the computer Headphones and microphone One or more 3 5 mm jacks on your computer allow you to...
Page 66: ...compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV wit...
Page 67: ...estion In this section you will find Frequently asked questions Tips for using Windows 10 Troubleshooting information How to protect yourself while online Where to find Acer service center contact inf...
Page 68: ...s being supplied to the computer check the following Do you have a USB storage device USB drive CD drive or smartphone plugged into your computer Unplug it and press Ctrl Alt Del to restart the system...
Page 69: ...the printer is connected to a power outlet and that it is turned on Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer I want to restore my...
Page 70: ...the ITW passport If the country you are traveling in does not have an Acer authorized ITW service site you can still get in contact with our offices worldwide Please visit www acer com Before you cal...
Page 71: ...Windows key or select the Windows Start button and select the power icon Shut down You can also turn off the computer by right clicking the Windows Start button Shut down or sign out Shut down Can I...
Page 72: ...to use your Pictures folder will open by default Select Choose this folder to add the folder to the lock screen slideshow 4 Select a folder and select Remove to remove the folder from the lock screen...
Page 73: ...mputer can act as an alarm clock Type Alarms to search for the Alarms Clock app 1 Select an alarm from the list or select the in the lower right corner to create a new alarm 2 Enter the Alarm name 3 S...
Page 74: ...lect More Pin to taskbar How do I install apps You will need to have a Microsoft ID to purchase and download apps from Microsoft Store I can t find apps like Notepad and Paint Where are they Move your...
Page 75: ...crosoft account and want to get one press the Windows key or select the Windows Start button Settings Accounts Sign in with a Microsoft account instead and follow the onscreen instructions How do I ch...
Page 76: ...be resolved contact your dealer Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order togeth...
Page 77: ...O parity error Contact your dealer or an authorized service center Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dea...
Page 78: ...t Service Provider ISP which supplies the connection between your computer and the internet You should research the ISPs available in your region not forgetting to talk to friends and family about the...
Page 79: ...s fast and always on internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected t...
Page 80: ...ow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you can share an internet connection with other computer...
Page 81: ...Acer is dedicated to provide you with on going personalized support Check out our Support section to get help tailored to your needs www acer com is your portal to a world of online activities and ser...
Page 82: ...ss colleague that you know but seem a little odd Maybe they didn t capitalize your name or there are misspellings The email might be from cybercriminals who are trying to fool you into sending them yo...
Page 83: ...criminal might choose to not unencrypt the files anyway What to do if you re infected Avoid getting infected in the first place by staying protected with internet security software like Norton Securit...
Page 84: ...about everywhere from the local coffee shop to the hotels and airports you visit while traveling While public Wi Fi has made our lives a little easier it also poses security risks to the personal inf...
Page 85: ...your computer with Windows security tools Windows provides a variety of protection applications Windows Updates If you have an active internet connection Windows can check for important updates for yo...