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Gateway EC14D, Service Manual

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Gateway EC14D Service Manual Download Page 37

Chapter 2

27

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

•

New versions of system programs

•

New features or options

•

Restore a BIOS when it becomes corrupted. 

Use the Phlash utility to update the system BIOS flash ROM.

NOTE: 

If you do not have a crisis recovery diskette at hand, then you should create a 

Crisis Recovery 

Diskette

 before you use the Phlash utility.

NOTE: 

Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.

NOTE: 

Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not 

contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not 
completely loaded. 

Fellow the steps below to run the Phlash.

1.

Prepare a bootable diskette.

2.

Copy the flash utilities to the bootable diskette.

3.

Then boot the system from the bootable diskette. The flash utility has auto-execution function.

Summary of Contents for EC14D

Page 1: ...Gateway EC14D Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made to this service guide Date Chapter Updates ...

Page 3: ... either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of ...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...Embedded Numeric Keypad 12 Windows Keys 13 Function Keys 14 Hardware Specifications and Configurations 15 System Utilities 19 BIOS Setup Utility 19 Navigating the BIOS Utility 19 Information 20 Main 21 Security 22 Boot 25 Exit 26 BIOS Flash Utility 27 DOS Flash Utility 28 WinFlash Utility 30 Remove HDD BIOS Password Utilities 31 Miscellaneous Utilities 33 Machine Disassembly and Replacement 37 Dis...

Page 8: ...the LCD Brackets 81 Removing the LVDS Microphone Cable 81 Removing the WLAN Antennas 82 LCD Module Reassembly Procedure 84 Replacing the WLAN Antennas 84 Replacing the LCD Microphone Cable 85 Replacing the LCD Panel 85 Replacing the Camera Module 87 Replacing the LCD Bezel 88 Main Module Reassembly Procedure 90 Replacing the DC Jack 90 Replacing the VGA Cable 91 Replacing the LCD Module 92 Replaci...

Page 9: ... Wireless Function Failure 130 Thermal Unit Failure 131 External Mouse Failure 131 Other Failures 132 Intermittent Problems 132 Undetermined Problems 132 Post Codes 133 Jumper and Connector Locations 141 Mainboard Description 141 Top View 141 Bottom View 142 Clearing Password Check and BIOS Recovery 143 Clearing Password Check 143 Steps for Clearing BIOS Password Check 143 BIOS Recovery by Crisis ...

Page 10: ...X Table of Contents ...

Page 11: ...t System Memory Dual channel DDR3 SDRAM support Up to 4 GB of DDR3 1066 MHz memory upgradeable to 8 GB using two soDIMM modules for 64 bit OS Display 11 6 HD 1366 x 768 or SD 1024 x 600 pixel resolution high brightness 200 nit Gateway Ultrabright TFT LCD 16 9 aspect ratio Graphics Mobile Intel GS45 Express Chipset with integrated 3D graphics featuring Intel Graphics Media Accelerator 4500MHD Intel...

Page 12: ...VD Super Multi double layer drive Read 24X CD ROM 24X CD R 24X CD RW 8X DVD ROM 8X DVD R 8X DVD R 6X DVD ROM DL 6X DVD R DL 6X DVD R DL 6X DVD RW 6X DVD RW 5X DVD RAM Write 24X CD R 16X CD RW 8X DVD R 8X DVD R 4X DVD R DL 4X DVD R DL 6X DVD RW 8X DVD RW 5X DVD RAM Audio High definition audio support Two built in stereo speakers S PDIF Sony Philips Digital Interface support for digital speakers MS ...

Page 13: ...g at 2100 MHz for 3G models LAN Gigabit Ethernet Wake on LAN ready Privacy Control BIOS user supervisor HDD passwords Kensington lock slot Power Subsystem ACPI 3 0 CPU power management standard supports Standby and Hibernation power saving modes 62 16 W 5600 mAh 6 cell Li ion battery pack 8 hour battery life 47 52 W 4400 mAh 6 cell Li ion battery pack 6 hour battery life 30 W AC adapter ENERGY STA...

Page 14: ...4 Chapter 1 Environment Temperature Operating TBD Non operating TBD Humidity non condensing Operating TBD Non operating TBD ...

Page 15: ...AN connector Intel ICH9 M HD Audio WBMMAP 569 SFF Level shift ENE KB926 D3 port 0 S ATA DMI X4 USB USB conn x2 LVDS Bluetooth conn port 1 CMOS Camera 1 3M ALC269X GR HDA Codec IO board 3G MINI Card x1 Int KBD BIOS Touch Pad connector CDROM SIM CONN USB conn x1 CRT CONN LCD CONN HDMI Conn SPEAKER HDD connector Audio Jack RTC CKT Power On Off CKT DC DC Interface CKT Power Circuit DC DC Card Reader C...

Page 16: ... slots and or cooling fan Enables the computer to stay cool even after prolonged use Note Do not cover or obstruct the opening of the fan 4 HDMI port HDMI HDMI Plug an HDMI device such as a high definition television into this optional jack 5 USB 2 0 ports 2 Connects to USB 2 0 devices e g USB mouse 6 Microphone in jack Accepts input from external microphones 7 Headphone speaker line out jack Conn...

Page 17: ...SD MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD Note Push to remove install the card Only one card can operate at any given time 2 ODD 3 USB 2 0 port Connects to USB 2 0 devices e g USB mouse 4 Ethernet RJ 45 port Connects to an Ethernet 10 100 based network 1 2 3 4 ...

Page 18: ...ry shown is for reference only Your PC may have a different battery depending on the model purchased 3 Battery release latch Releases the battery for removal 4 Wireless LAN communication bay Houses the computer s Wireless LAN communication 5 Memory compartment Houses the computer s main memory 6 Hard Drive Bay Houses the computer s hard disk drive 1 2 3 4 5 6 ...

Page 19: ...rophone Internal microphone for sound recording 3 Display screen Also called Liquid Crystal Display LCD Displays computer output 4 HDD indicator Indicates when the hard disk drive is active Num Lock indicator Lights up when Num Lock is activated Caps Lock indicator Lights up when Caps Lock is activated 8 1 2 3 4 5 6 7 9 ...

Page 20: ...indicates the computer s power status 9 Bluetooth communication indicator 3G Wireless LAN communication indicator Indicates the status of the Bluetooth communication only for certain models Indicates the status of 3G Wireless LAN communication Blue light on 3G on WiFi on or off Orange light on 3G off WiFi on Not lit 3G off WiFi off Power indicator Indicates when the computer is turned on Battery i...

Page 21: ...hPad keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness Function Left Button 2 Right Button 3 Main TouchPad 1 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold the...

Page 22: ... Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen ...

Page 23: ...work domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar by using Windows Flip 3 D SPACEBAR Bring all gadgets to the front and select Windows Sidebar CTRL F ...

Page 24: ...ys press and hold the Fn key before pressing the other key in the hotkey combination Function Key Description Fn F1 Change Power Options Fn F2 View System Properties Fn F3 Turn the Bluetooth radio on or off Fn F4 Sleep Fn F5 Display toggle Fn F6 Screen blank backlight off Fn F7 TouchPad toggle Fn F8 Speaker toggle Fn Brightness up Fn Brightness down Fn Volume up Fn Volume down ...

Page 25: ...peed Cores Mfg Tech cache Size Package Power Acer P N Pentium SU4100 1 3 2 2MB 100C 22x22mm 10W KC 41B01 DSU Celeron SU2300 1 2 1 1MB 100C 22x22mm 10W KC 23B01 CSU Celeron 743 1 3 1 1MB 100C 22x22mm 10W KC NB001 743 Fan On Temp C Fan Speed rpm SPL Spec dBA 45 3900 28 55 4300 31 65 4700 34 80 5300 37 87 5300 37 Item Specification BIOS vendor InsydeH20 BIOS Version 3 0 Item Specification Memory cont...

Page 26: ...t up to 1728 x 1080 60 Hz MPEG 2 DVD decoding WMV9 VC 1 and H 264 AVC decoding HDMI High Definition Multimedia Interface with HDCP High bandwidth Digital Content Protection support Resolution 1366 x 768 Item Specification LAN Chipset Atheros AR8131L LAN Controller for 10 100 1000LAN LAN connector type RJ 45 LAN connector location Right side Features Support for 10 100 Item Specification Vendor Sea...

Page 27: ...ted for customized applications pin shared with digital microphone interface EAPD External Amplifier Power Down is supported pin shared with secondary SPDIF OUT Supports Anti pop mode when analog power AVDD is on and digital power is off Power support 3 3V digital core power 1 5V 3 3V digital IO power for HDA link 3 3V 5 0V analog power 3 3V 5 0V power stage voltage Enhanced power management featu...

Page 28: ...acity 2200 mAh 4400 mAh 5600 mAh Normal Voltage 11 1V 11 1V 11 1 Charge Voltage 12 6V 12 6V 12 6 Fast Charge Current 2 94 3 5A 2 94 3 5A 2 94 3 5A Package configuration 3S2P 3S2P 3S2P Item Specification Vendor model name AUO B101AW03 CMO N101L6 L02 Innolux BT101IW01 LPL Samsung LP101WSA TLA1 Screen Diagonal mm 255 481 Display Area mm 222 7 x 125 2 Display resolution pixels 1024x600 Pixel Pitch 0 2...

Page 29: ...e boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Power Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expa...

Page 30: ... This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE InsydeH20 Setup Utility Rev 3 0 F1 ESC Help Exit Select Item Select Menu Change Va lues...

Page 31: ...ables the system boot from LAN remote server Option Enabled or Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Enabled or Disabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults Option Enabled or Disabled SATA Mode Control the m...

Page 32: ...Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set IDEO Hdd Password Enter to set the HDD password Power on password Defines whether a password is required or not while the events defined in this group happened The follo...

Page 33: ...the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 Type the current password in the Enter Current Password field and press Enter 3 Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields The computer...

Page 34: ... to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen displays the following mess...

Page 35: ...n press F5 to move it down the list or F6 to move it up the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Va lues Select SubMenu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDE0 ST9 2 IDE1 3 USB FDD 4 5 USB HDD 6 USB CDROM Boot priority order 1 IDE0 ST960821A 2 IDE1 MATSHITADVD 3 USB FDD 4 Network Boot Realtek Boot Agent 5 USB HDD 6 USB CDROM ...

Page 36: ... values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Item Specific Help Exit System Setup and save your Changes F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit S...

Page 37: ... Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootab...

Page 38: ...age Please do not remove AC Power Source displays Item Specific Help Use or to select a device then press F5 to move it down the list or F6 to move it up the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDE0 ST9160314AS 2 IDE1 3 USB FDD 4 Network Boot LAN 5 USB HDD 6 USB CDROM ...

Page 39: ...Chapter 2 29 NOTE If the AC power is not connected the following message displays Plug in the AC power to continue 5 Flash is complete when the message Flash programming complete displays ...

Page 40: ...rm the following steps to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update A progress screen displays 3 When the process is complete close all programs and applications and reboot the system ...

Page 41: ... error is displayed select the Enter Unlock Password option on the screen 2 An Encode key is generated for unlocking utilities Note down this key 3 Execute the UnlockHD EXE file to create the unlock code in DOS Mode using the format UnlockHD Encode key with the code noted in the previous step as follows UnlockHD 76943488 4 The command generates a password which can be used for unlocking the HDD Pa...

Page 42: ...rument to short the CLRP2 jumper as shown below Cleaning BIOS Passwords To clean the User or Supervisor passwords perform the following steps 1 From a DOS prompt execute clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen The onscreen message determines whether the function is successful or not ...

Page 43: ...m to be used in the DMI pool for hardware management When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system Windows etc To update the DMI Pool perform the following steps 1 Enter into DOS 2 Execute dmitools exe The following messages show dmitools usage DMITOOLS R WP WS WU STRING dmitools r Read dmi string from bi...

Page 44: ...r Example 3 Write Serial Number to EEPROM Input dmitools ws 01234567890123456789 Example 4 Write UUID to EEPROM Create UUID from Intel WFM20 pdf Input dmitools wu Example 5 Write Asset Tag to EEPROM Input dmitools wa Acer Asstag Using the LAN MAC Utility Perform the following steps to write MAC information to eeprom 1 Use a text editor for example Notepad to edit the MAC CFG file as shown WriteDat...

Page 45: ...Chapter 2 35 ...

Page 46: ...36 Chapter 2 ...

Page 47: ... To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Chapter 3...

Page 48: ...s is divided into the following stages External module disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the mainboard you must first remove the keyboard then disassembl...

Page 49: ...want to remove the mainboard you must first remove the keyboard then disassemble the inside assembly frame in that order Screw List Step Screw Quantity Part No WLAN Module M2 3 1 86 WHA02 001 WLAN Module M2 6 1 86 WHA02 003 DIMM Module M2 6 1 86 WHA02 003 HDD Module M2 6 2 86 WHA02 003 HDD Carrier M3 3 4 86 WHA02 001 ODD Module M2 6 1 86 WHA02 003 ODD Bracket M2 3 2 86 WHA02 001 Turn off system an...

Page 50: ...emoving the Battery Pack 1 Turn computer over Slide the battery lock in the direction shown 2 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 1 2 ...

Page 51: ...Chapter 3 41 Removing the SD Dummy Card 1 Push the SD dummy card inwards to eject it 2 Pull the card out from the slot ...

Page 52: ... the DIMM Module 1 Remove the one 1 screw from the RAM cover 2 Lift off the RAM cover 3 Push out the release latches on both sides of the DIMM socket to release the DIMM module Step Size Quantity Screw Type RAM Cover M2 6 1 ...

Page 53: ...Chapter 3 43 4 Remove the DIMM module Removing the HDD Module 1 See Removing the Battery Pack on page 40 2 Remove the two 2 screws on the HDD cover Step Size Quantity Screw Type HDD Module M2 6 2 ...

Page 54: ...44 Chapter 3 3 Lift up the HDD cover at the location shown and remove 4 Lift out the plastic pull tab 5 Grasp the pull tab and pull the HDD module out of the bay ...

Page 55: ... 4 screws two each side securing the hard disk to the carrier in the order that they are shown printed on the hard disk carrier 1 2 3 then 4 7 Remove the carrier from the HDD Step Size Quantity Screw Type HDD Carrier M3 3 4 2 1 3 4 ...

Page 56: ...46 Chapter 3 Removing the WLAN Module 1 See Removing the Battery Pack on page 40 2 Remove the screw on the WLAN cover 3 Lift up the WLAN cover and remove Step Size Quantity Screw Type WLAN Cover M2 3 1 ...

Page 57: ...e antenna cables from the WLAN Module NOTE Cable placement is Black to the MAIN terminal left and White to the AUX terminal right 5 Move the antennas away and remove the one 1 screw Step Size Quantity Screw Type WLAN Module M2 3 1 ...

Page 58: ...E When reattaching the antennas ensure the cables are tucked into the chassis to prevent damage Removing the ODD Module 1 See Removing the Battery Pack on page 40 2 Ensure screw holding ODD module in place is removed Step Size Quantity Screw Type ODD Module M2 6 1 ...

Page 59: ...Chapter 3 49 3 Use a paperclip or other straight pin to manually eject the ODD 4 Gently pull the ODD from the chassis 5 Pry the face off of the ODD ...

Page 60: ...50 Chapter 3 6 Pull cover from the front of the ODD 7 Remove two 2 screws from ODD bracket 8 Remove the bracket from the ODD module Step Size Quantity Screw Type ODD Bracket M2x3 2 ...

Page 61: ...ooth Board M2 3 1 86 WHA02 001 Mainboard M2 3 2 86 WHA02 001 Thermal Module M2 3 4 86 WHA02 001 I O Board M2 3 2 86 WHA02 001 Wi Fi Switch Board M2 3 1 86 WHA02 001 Speakers M2 3 2 86 WHA02 001 LCD Hinges M2 4 4 86 WHA02 002 Remove external modules before proceeding Remove keyboard Remove upper cover Remove LED Board Remove card reader board Remove main board Remove button board Remove Bluetooth b...

Page 62: ...Keyboard 1 Push down on the four 4 latches holding the keyboard in place The latches are behind and between keys esc F1 F5 F6 F10 F11 and Ins Del 2 Release each latch one at a time from 3 Gently pry up the keyboard from the back ...

Page 63: ...Chapter 3 53 4 Turn the keyboard over but do not pull it away from the computer 5 Unlock the FPC 6 Remove the FPC and the keyboard ...

Page 64: ...the Upper Cover 1 See Removing the Keyboard on page 52 2 Remove the adhesive tape from the button board FFC Remove the button board FFC 3 Pull out and remove the function board FFC Then pull out and remove the I O board FFC ...

Page 65: ...4 Turn the computer over and remove the nine 9 screws in the bottom cover 5 Remove three 3 screws from the HD bay Step Size Quantity Screw Type Lower Cover M2 6 9 Step Size Quantity Screw Type HDD bay M2 3 2 M2 6 1 ...

Page 66: ... 6 Turn the computer over again Remove six 6 screws from the keyboard bay 7 Begin removing the upper cover by prying the cover up at the left hinge as shown below Step Size Quantity Screw Type Keyboard Bay M2 10 6 ...

Page 67: ...Chapter 3 57 8 Continue to pry the covers apart moving away from the left hinge 9 Pry up the cover around the right hinge 10 Pull the upper cover up off the bottom cover ...

Page 68: ... the upper cover Removing the LED Board 1 See Removing the Upper Cover on page 54 2 Pull up on LED board FFC to disengage the adhesive and lift the FFC from the upper cover 3 Unlock and remove the LED FFC from the LED Board ...

Page 69: ...Chapter 3 59 4 Remove the one 1 screw 5 Lift the LED Board away from the chassis Step Size Quantity Screw Type LED Board M2 3 1 ...

Page 70: ...ver on page 54 2 Detach the adhesive plastic covering the Card Reader and ODD Eject FFCs from the upper cover 3 Remove one 1 screw from ODD Eject board and two 2 screws from the Card Reader Board Step Size Quantity Screw Type ODD Eject Board M2 3 1 Card Reader Board M2 3 2 ...

Page 71: ...Chapter 3 61 4 Lift the ODD Eject board up and away from the guide pin 5 Lift the Card Reader board away from the upper case 6 Pull the two 2 FFC cables from the Card Reader Board ...

Page 72: ...on page 54 2 Detach the button board FFC from the touchpad 3 Release the touchpad FFC locking latch and disconnect the touchpad FFC from the cover 4 Remove the two 2 screws securing the TouchPad Bracket to the Upper Cover Step Size Quantity Screw Type Button Board M2 3 2 ...

Page 73: ...move the button board from the Upper Cover Removing the Bluetooth Module 1 See Removing the Upper Cover on page 54 2 Remove the one 1 screw from the Bluetooth module Step Size Quantity Screw Type Bluetooth Module M2 3 1 ...

Page 74: ...64 Chapter 3 3 Disconnect the Bluetooth cable from the mainboard 4 Remove the Bluetooth module 1 and disconnect the Bluetooth cable from the Bluetooth module 2 1 2 ...

Page 75: ...g the Function Board on page 72 3 See Removing the Function Board on page 72 4 See Removing the LCD Module on page 73 5 See Removing the Bridge Board on page 65 6 Remove two 2 HDD connector screws 7 Disconnect the speaker and card reader board cable Step Size Quantity Screw Type Mainboard M2 3 2 ...

Page 76: ...66 Chapter 3 8 Disconnect the LVDS cable using the pull tab 9 Remove the CRT cable 10 Partially lift the Main Board out of the chassis lifting at the side closest to the ODD as indicated below ...

Page 77: ...Chapter 3 67 11 Tilt up the mainboard to expose the DC Power cable 1 Remove the DC cable 2 Place the mainboard on a clean flat surface 12 Remove the HDD connector cable from the Main Board 1 2 ...

Page 78: ...ule 1 See Removing the Mainboard on page 68 2 Disconnect the fan cable 3 Remove the four 4 screws in the order labelled on the unit 1 2 3 4 4 Remove the thermal module from the mainboard Step Size Quantity Screw Type Thermal Module M2 3 4 ...

Page 79: ...Chapter 3 69 Removing the I O Board 1 See Removing the Upper Cover on page 54 2 See Mainboard 3 Remove two 2 screws 4 Remove the I O board from the chassis Step Size Quantity Screw Type I O Board M2 3 2 ...

Page 80: ...Module 1 See Removing the I O Board on page 66 2 See Removing the Mainboard on page 68 3 Remove the four 4 screws 4 Remove the cables from the retention guides and pull the left speaker away Step Size Quantity Screw Type Speakers M2 3 4 ...

Page 81: ...Chapter 3 71 5 Lift out entire speaker module ...

Page 82: ...moving the Function Board 1 See Removing the Upper Cover on page 54 2 See Removing the Main Board 3 Remove the adhesive tape over the cables 4 Remove the one 1 screw Step Size Quantity Screw Type Function Board M2 3 1 ...

Page 83: ...73 5 Unlock and disconnect the function board FFC Removing the LCD Module 1 See Removing the Mainboard on page 68 2 Remove the two 2 screws from the left LCD hinge Step Size Quantity Screw Type LCD Module M2 4 2 ...

Page 84: ...74 Chapter 3 3 Remove the two 2 screws from the right LCD hinge 4 Remove the LCD Module from the chassis Step Size Quantity Screw Type LCD Module M2 4 2 ...

Page 85: ...Chapter 3 75 Removing the VGA Cable 1 See Removing the Upper Cover on page 54 2 See Removing the Main Board 3 Lift the VGA cable up and out of the chassis ...

Page 86: ...76 Chapter 3 Removing the DC Jack 1 See Removing the Upper Cover on page 54 2 See Removing the Main Board 3 Lift the cable bundle out of its retainer 4 Lift the DC jack and cable out of the chassis ...

Page 87: ...rew List Step Screw Quantity Part No LCD Panel M2 3 6 86 WHA02 001 LCD Brackets M2 3 4 86 WHA02 001 Remove LCD panel from main unit before preceeding Remove LCD bezel Remove camera module Remove LCD panel Remove LCD brackets Remove LCD cable Remove WLAN antennas Remove microphone ...

Page 88: ... top right corner of the LCD 3 Work your way to the other corner of the LCD prying up the bezel from the LCD 4 Pry the bezel down the left and right sides towards the hinges see below Tilt the bezel up to 30o to disengage the bezel from clips see note below located inside the hinges and remove the bezel from the LCD ...

Page 89: ...TE Tilt up the bezel away from the LCD module to disengage the clasps inside the hinges Removing the Camera Module 1 See Removing the LCD Bezel on page 78 2 Disconnect the camera cable 3 Pry the camera from the module ...

Page 90: ...era Module on page 79 2 Lift the foil off the LCD cable 3 Remove the six 6 securing screws from the LCD Panel 4 Ensure the Wi Fi antenna cables are free of the hinges then remove the LCD Panel from the LCD module Step Size Quantity Screw Type LCD Panel M2 4 6 ...

Page 91: ...anel on page 80 2 Remove the four 4 screws of the LCD brackets Removing the LVDS Microphone Cable 1 Turn the LCD panel over to expose the rear Lift the microphone cable as shown to remove it from the LCD panel Step Size Quantity Screw Type LED Panel Brackets M2 3 4 ...

Page 92: ...ring the cable to the LCD Panel 3 Disconnect the cable from the panel connector and lift the FPC cable from the panel Removing the WLAN Antennas 1 See Removing the LCD Panel on page 80 2 Gently lift the five 5 foil tabs off the black left and white right 3G cables ...

Page 93: ...antenna cables from the cable retention guides 4 Disengage the adhesive foil holding the antennas in place Warming the foil may make it easier to remove Take care not to damage the antenna 5 Lift the WLAN antennas off the LCD module cover ...

Page 94: ... Replacing the WLAN Antennas 3 Replace the foil tabs over the cables 1 Replace the left black cable and right white cable antennas as shown Press down on the adhesive pads to secure the antennas in place 2 Lay the cables along the cable channels ...

Page 95: ...ector 1 and clear adhesive tape 2 2 Adhere the Microphone Webcam cable to LCD panel back as shown WARNING Warning Improper replacement of LCD cable may cause webcam microphone misalignment Replacing the LCD Panel 1 Align the left and right LCD panel brackets with the panel 1 2 ...

Page 96: ...86 Chapter 3 2 Replace the four 4 screws 3 Replace the LCD panel into the LCD module cover 4 Thread the cables though the left and right hinges ...

Page 97: ...Replace the six 6 screws 6 Replace the adhesive foil back over the microphone to secure it in place Replacing the Camera Module 1 Align camera module with the guides and press down to secure onto the LCD module cover ...

Page 98: ...ter 3 2 Connect the webcam cable Replacing the LCD Bezel 1 Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel Attach the clasp mechanism at the hinges and lower the bezel ...

Page 99: ...Chapter 3 89 2 Press down around the entire perimeter of the bezel until there are no gaps between the bezel and the LCD Module 1 2 3 ...

Page 100: ...90 Chapter 3 Main Module Reassembly Procedure Replacing the DC Jack 1 Insert the DC power jack into the chassis 2 Thread the cable through the guides and press the cable bundle into its retainer ...

Page 101: ...er 3 91 Replacing the VGA Cable 1 Insert the VGA cable into the chassis with the adapter pointed down on an angle as indicated in the photograph 2 Press down on the back of the adapter and snap it into place ...

Page 102: ...D hinges back onto the guides on the chassis Ensure the wiring for the DC jack and VGA cable are under the left hinge see green arrows in step 2 2 Replace the four 4 screws on the LCD hinges ensuring the grounding wire 1 is attached as indicated 1 ...

Page 103: ...ard FFC 2 Slide the Wi Fi switch board over it s guide pin in the chassis and insert the slider red circle into the guides located on the chassis as indicated in the second photo below NOTE Ensure the slider red is properly inserted into the guides green of the Wi Fi switch 1 2 ...

Page 104: ...94 Chapter 3 3 Replace the one 1 screw 4 Replace the FFC and adhere the adhesive tape over the cable ...

Page 105: ...Chapter 3 95 Replacing the Speakers 1 Replace both speaker housings into the chassis 2 Lay the speaker cables under the retention guides ...

Page 106: ...96 Chapter 3 3 Replace the two 2 screws and replace the adhesive tape to hold the speaker cable in place Replacing the I O Board 1 Place the I O board into the chassis 2 Replace the two 2 screws ...

Page 107: ...l traces of thermal grease from the CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Apply a small amount of thermal grease to the centre of the CPU there is no need to spread the grease manually the force used during the installation of the Thermal Module is sufficient 3 Align the screw holes on the Thermal Module and Mainboard and lower ...

Page 108: ...98 Chapter 3 5 Connect the thermal module cable to the mainboard ...

Page 109: ...assis connect the HDD connector cable to the Main Board 2 Connect the DC power cable from the lower cover to the mainboard 3 Ensure that the Mainboard is face up the CPU is not visible Place the Mainboard in the chassis left side first 1 then rotate it downward into position 2 1 2 ...

Page 110: ...100 Chapter 3 6 Connect the LVDS cable 4 Press down on the right side to engage the latch under the mainboard 5 Replace two 2 HDD connector screws ...

Page 111: ...Chapter 3 101 7 Replace the CRT cable 8 Connect the speaker and card reader board cables ...

Page 112: ...102 Chapter 3 Replacing the Bluetooth Module 1 Connect the Bluetooth cable to the Bluetooth module 2 Replace the Bluetooth module 3 Connect the Bluetooth cable to the mainboard ...

Page 113: ...Chapter 3 103 4 Lay the Bluetooth cable into the channel to the right of the HDD bay 5 Apply adhesive tape to hold the bluetooth cable in place ...

Page 114: ...104 Chapter 3 Replacing the Button Board 1 Replace the button board 2 Replace the two 2 screws 3 Connect the touchpad FFC and lock it into place ...

Page 115: ... 105 4 Replace the button board FFC and press down to set the adhesive Replacing the Card Reader Board 1 Connect the two 2 FFC cables to the Card Reader Board 2 Replace the Card Reader board into the upper case ...

Page 116: ...odule onto the guide pin and into place 4 Replace one 1 screw to secure the ODD Eject board and two 2 screws to the Card Reader Board 5 Attach the adhesive plastic covering the Card Reader and ODD Eject FFCs to the upper cover as shown below ...

Page 117: ...Chapter 3 107 Replacing the LED Board 1 Replace the LED board 2 Replace the one 1 screw 3 Connect the LED board FFC ...

Page 118: ...he LED board FFC Replacing the Upper Cover 1 Align the bottom edge of the upper cover with the bottom of the chassis 2 Ensure all wires are tucked under the upper cover then gently lower the upper cover onto the upper cover ...

Page 119: ...Chapter 3 109 3 Beginning with the bottom edge press around the edges of the upper cover to snap it into place ...

Page 120: ...110 Chapter 3 4 Replace the six 6 screws in the upper cover 5 Turn the computer over and replace three 3 screws in the HD bay 6 Replace nine 9 screws in the bottom cover ...

Page 121: ...Chapter 3 111 7 Turn the computer over and replace the function board FFC then replace the I O board FFC 8 Replace the button board FFC Replace the adhesive tape over the button board FFC connector ...

Page 122: ...112 Chapter 3 Replacing the Keyboard 1 Connect the keyboard FPC i and lock it ii 2 Turn the keyboard over into the keyboard bay 3 Press down on the keyboard to engage all four 4 latches ...

Page 123: ...Chapter 3 113 Replacing the ODD 1 Replace two 2 screws to attach the ODD bracket to the ODD 2 Snap the ODD cover onto the front of the ODD ...

Page 124: ...114 Chapter 3 3 Gently slide the ODD back into the chassis 4 Replace the one 1 screw to secure the ODD module in place ...

Page 125: ...pter 3 115 Replacing the WLAN Module 1 Replace the WLAN module 2 Replace the one 1 screw 3 Replace the two connectors Cable placement is Black to the MAIN terminal left and White to the AUX terminal right ...

Page 126: ...6 Chapter 3 Replacing the Hard Disk Drive 1 Replace the HDD into the carrier 2 Replace the four 4 screws two 2 on each side 3 Insert the HDD module into the HDD bay back end opposite the connectors first ...

Page 127: ...Chapter 3 117 4 Gently push down on the HDD module ensuring it is properly connected 5 Ensure the pull tab is tucked down neatly ...

Page 128: ...M Modules 1 Replace the DIMM module s connecter end first 2 Press the DIMM module to lock into place Replacing the Lower Covers 1 Replace the HDD cover by first locating the external edge flanges 1 and then lowering into place 2 1 2 ...

Page 129: ...Ram cover by first inserting the internal edge 1 and then lowering into place 2 as shown 3 Replace the WLAN cover 4 Tighten the two 2 screws on the HDD cover one 1 screw on the WLAN cover and the one 1 screw on the DIMM cover 1 2 ...

Page 130: ...1 Align battery with the battery bay and slide into place until an audible click sounds 2 Slide the battery lock to the Lock position see following image 1 Insert the SD Dummy Card into the slot and push until the card clicks into place and is flush with the casing ...

Page 131: ...ning the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 167 Symptoms Verified Go To Power On Issue Page 122 No Display Issue Page 123 LCD Failure Page 125 Internal Keyboard Failure Page 125 TouchPad Failure Page 126 Internal Speaker Fa...

Page 132: ...Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 131 and fan airways are free of obstructions 5 Remove all external and non essential hardware connected to the computer that are not necessary to boot the compu...

Page 133: ...button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see LCD Failure on page 125 5 Disconnect power and all external devices including port replicators or docking stations Remove any memor...

Page 134: ...he Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other D...

Page 135: ...efective FRUs Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Start Check LCD module Swap LCD cable LCD panel OK NG Swap M B START Keyboard FPC well connected No Connect it well Keyboard OK No Replace keyboard Replace M B ...

Page 136: ...If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Start Check M B T P FFC Re assemble the T P FFC to M B OK NG Check Logic Upper OK Swap Re assemble the T P board or T P FFC OK NG Swap M B Start Check M B SPK cable Re assemble the SPK cable to M B OK NG Check Logic Lower OK Swap Logic lower OK NG Swap M B ...

Page 137: ...ag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start Control Panel Hardware and Sound Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Sp...

Page 138: ...ct Show Disabled Devices clear by default 3 The microphone appears on the Recording tab 4 Right click on the microphone and select Enable 5 Select the microphone then click Properties Select the Levels tab 6 Increase the volume to the maximum setting and click OK 7 Test the microphone hardware a Select the microphone and click Configure b Select Set up microphone c Select the microphone type from ...

Page 139: ...ocate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on t...

Page 140: ...AN fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Start Check IO B to M B CONN Re assemble the IO B CONN to M B OK NG Check IO B OK Swap IO B OK NG Swap M B Start Check WL antenna to WL card Re assemble the antenna to WL card OK NG Check antenna OK Swap The antenna OK NG Swap M B Check WL card OK Swap the WL card OK NG ...

Page 141: ... Remove any recently added hardware and associated software 7 Remove any recently added software and reboot 8 Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the...

Page 142: ...un the test to verify that there are no more errors Undetermined Problems The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by th...

Page 143: ...n the DIMMS and the MCH 0x09 Determine the memory frequency and CAS latency to program 0x10 Determine the smallest common TRAS for all DIMMs 0x11 Determine the smallest common TRP for all DIMMs 0x12 Determine the smallest common TRCD for all DIMMs 0x13 Determine the smallest refresh period for all DIMMs 0x14 Verify burst length of 8 is supported by all DIMMs 0x15 Determine the smallest tWR support...

Page 144: ...fy pci bus driver starts to program the resource 0x58 Reset the host controller 0x5A IdeBus begin initialization 0x70 Simple Text Output Protocol Functions VGA class reset 0x71 Report that VGA Class driver is being disabled 0x72 Report that VGA Class driver is being enabled 0x78 Terminal Console In reset and Console Out reset 0x79 Report that the remote terminal is being disabled 0x7A Report that ...

Page 145: ...0x0A PEI_VARIABLE 0x0B PEI_SB_INIT 0x0C PEI_CAPSULE 0x0D PEI_PLATFORM_STAGE2 0x0E PEI_SB_SMBUS_ARP_DISABLED 0x0F PEI_HOST_TO_SYSTEM 0x10 PEI_MEMORY_INIT 0x11 PEI_S3_RESUME 0x12 PEI_CLOCK_GEN 0x13 PEI_OP_PRESENCE 0x14 PEI_TPM_TCG 0x15 PEI_FIND_FV 0x16 PEI_H2O_DEBUG_IO 0x17 PEI_H2O_DEBUG_COMM 0x18 PEI_SMM_CONTROL 0x19 0x1F PEI_RESERVED 0x20 0x2E PEI_OEM_DEFINED 0x2F PEI_DXE_IPL Code Description 0x30...

Page 146: ...0x47 PCI_EXPRESS 0x48 DXE_SB_INIT 0x49 IDE_CONTROLLER 0x4A SATA_CONTROLLER 0x4B SB_SM_BUS 0x4C ISA_ACPI_DRIVER 0x4D ISA_BUS 0x4E ISA_SERIAL 0x4F IDE_BUS 0x50 PCI_BUS 0x51 BOOT_PRIORITY 0x52 FVB_SERVICE 0x53 ACPI_PLATFORM 0x54 PCI_HOT_PLUG 0x55 DXE_PLATFORM 0x56 PLATFORM_IDE 0x57 SMBIOS 0x58 MEMORY_SUB_CLASS 0x59 MISC_SUB_CLASS 0x5A CON_PLATFORM 0x5B SAVE_MEMORY_CONFIG 0x5C ACPI_SUPPORT 0x5D CON_SP...

Page 147: ...ASS_STORAGE 0x73 BUS_PCI_UHCI 0x74 USB_MOUSE 0x75 USB_BUS 0x76 SETUP_UTILITY 0x77 FW_BLOCK_SERVICE 0x78 USB_LEGACY_PLATFORM 0x79 GRAPHICS_CONSOLE 0x7A TERMINAL 0x7B DATA_HUB_STD_ERR 0x7C FAT 0x7D PARTITION 0x7E ENGLISH 0x7F FRENCH 0x80 HII_DATABASE 0x81 SETUP_BROWSER 0x82 OEM_SETUP_BROWSER 0x83 OEM_BADGING_SUPPORT 0x84 LEGACY_MOUSE 0x85 BIOS_SNP16 0x86 BUS_PCI_UNDI 0x87 SETUP_MOUSE 0x88 OEM_SETTIN...

Page 148: ...A7 DXE_LAN_ASF_INIT 0xA8 DXE_BUS_PCI_SERIAL 0xA9 DXE_LAN_IDER_CONTROLLER 0xAA DXE_LAN_AMT 0xAB DXE_ SECURITY_SYSTEM_PASSWORD_SERVICE 0xAC DXE_ SECURITY_ PASSWORD_CONSOLE 0xAD DXE_ DATA_HUB_RECORD_POLICY 0xAE DXE_TPM_DRIVER 0xAF RESERVED 0xB0 JAPANESE 0xB1 DXE_UNICODE_COLLACTION Code Description 0xC0 SMM_ACCESS 0xC1 SMM_CONTROL 0xC2 SMM_BASE 0xC3 SMMAP 0xC4 SMMCORE 0xC5 SMM_DISPATCH 0xC6 SMM_START ...

Page 149: ...ABLE 0xD0 SMM_IHISI 0xD1 SMM_INT15_MICROCODE 0xD2 SMM_PNP 0xD3 SMM_USB_LEGACY 0xD4 SMM_INT13_HDD 0xD5 SMM_INIT_PPM 0xD6 SMM_OHCI1394 0xD7 SMM_ SECURITY_HDD_PASSWORD_SERVICE 0xD8 SMM_OEM_SERVICE 0xD9 SMM_PPM 0xDA SMM_DIGITAL_THERMAL_SENSOR Code Description ...

Page 150: ...140 Chapter 4 ...

Page 151: ... Top View ITEM DESCRIPTION JCRT1 CRT Cable connector JLVDS1 LCD connector JLEDB1 LED Board connector JCRB1 Card Reader board connector JKB1 Internal keyboard connector JTP1 T P connector JBT1 BT connector JSPK1 Speaker connector JSWB1 Switch board connector Chapter 5 ...

Page 152: ...e connector JP32 FAN connector PJP2 Battery connector JHDMI1 HDMI connector JUSB1 USB connector JUSB2 USB connector JMIC1 MIC Jack JHP1 HP SPDIF Jack JSATA1 HDD connector JDIMM1 RAM connector JDIMM2 RAM connector JP5 MB to I O B connector JSATA2 ODD connector ...

Page 153: ...is as follows The CLRP2 jumper is located on the mainboard close to the DIMM module Steps for Clearing BIOS Password Check If users set a BIOS Password Supervisor Password and or User Password for security reasons BIOS will ask for the password during system POST or when the system enters the BIOS Setup menu If it is necessary to bypass the password check users need to short the HW Gap to clear th...

Page 154: ...ted and press the Power Button to power on the system until BIOS POST finishes then remove the tool from the HW Gap 5 Restart the system Press the F2 key to enter the BIOS Setup menu 6 If there is no Password request the BIOS Password has cleared Otherwise please follow the steps above and try again NOTE These steps are only for clearing the BIOS Password Supervisor Password and User Password ...

Page 155: ... to initiate system CRISIS mode When CRISIS is complete the system auto restarts with a workable BIOS 5 Update the latest version BIOS for this machine by regular BIOS flashing process Steps for BIOS Recovery by Crisis Disk Before doing this a Crisis Diskette should be prepared ready in hand The Crisis Diskette could be made by executing the Crisis Disk program in another system with Windows XP OS...

Page 156: ...146 Chapter 5 ...

Page 157: ...change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts...

Page 158: ...Battery SIMPLO UM 2009E Li Ion 3S2P SAMSUNG 6 cell 5600mAh Main COMMON ID UM09E70 BT 00607 102 Battery PANASONIC UM 2009E Li Ion 3S2P PANASONIC 6 cell 5800mAh Main COMMON ID UM09E56 BT 00605 050 Board FOXCONN BLUETOOTH BRM 2046 BT2 1 T60H928 33 F W 861 BH 21100 004 IO BOARD FOR W O 3G FUNCTION 55 WHA02 001 IO BOARD FOR W 3G FUNCTION 55 WJ302 001 SWITCH BOARD 55 WHA02 002 TOUCH PAD BUTTON BOARD 55 ...

Page 159: ...ve HDD SEAGATE 2 5 5400rpm 160GB ST9160314AS Wyatt SATA LF F W 0001SDM1 KH 16001 042 HDD TOSHIBA 2 5 5400rpm 160GB MK1655GSX Libra SATA LF F W FG011J KH 16004 006 HDD TOSHIBA 2 5 5400rpm 250GB MK2555GSX Libra SATA LF F W FG001J KH 25004 003 HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 25007 016 HDD WD 2 5 5400rpm 250GB WD2500BEVT 22ZCT0...

Page 160: ... 022 Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black Belgium Texture KB I110G 003 Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black Danish Texture KB I110G 007 Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black Italian Texture KB I110G 013 Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black French Texture KB I110G 009 Keyboard GATEWAY GP 1T SJM11 Internal...

Page 161: ...BRACKET ASSEMBLY LCD COVER IMR BLACK GW 60 WHA02 003 CABLE ANTENNA WLAN 50 WHA02 005 CABLE LCD CABLE ASSY W MIC 50 WHA02 006 CASE COVER BRACKET ASSEMBLY LCD BEZEL GW 60 WHA02 004 CASE COVER BRACKET ASSEMBLY LCD BRACKET R L 33 WHA02 003 DIGITAL LIGHT DEVICE CAMERA 0 3M 57 WHA02 001 ASSY LED MODULE 11 6 WSVGA Glare W ANTENNA CCD BLACK PB 6M BGH02 001 LED LCD AUO 11 6 WSVGA Glare B116AW02 V0 LF 200ni...

Page 162: ...SVGA Glare B116AW02 V0 LF 200nit 16ms 500 1 LK 11605 004 LED LCD LPL 11 6 WSVGA Glare LP116WSA TLA1 LF 200nit 16ms LK 11608 002 CASE COVER BRACKET ASSEMBLY LCD COVER IMR RED PB 60 BGK02 001 CABLE ANTENNA WLAN 50 WHA02 005 CABLE LCD CABLE ASSY W MIC 50 WHA02 006 CASE COVER BRACKET ASSEMBLY LCD BEZEL PB 60 BGH02 002 CASE COVER BRACKET ASSEMBLY LCD BRACKET R L 33 WHA02 003 DIGITAL LIGHT DEVICE CAMERA...

Page 163: ...MIC 50 WHA02 006 CASE COVER BRACKET ASSEMBLY LCD BEZEL PB 60 BGH02 002 CASE COVER BRACKET ASSEMBLY LCD BRACKET R L 33 WHA02 003 DIGITAL LIGHT DEVICE CAMERA 0 3M 57 WHA02 001 ASSY LED MODULE 11 6 WXGA Glare W ANTENNA CCD RED GTW 6M WHC02 002 LED LCD AUO 11 6 WXGA Glare B116XW02 V0 1A 3G LF 200nit 8ms 500 1 LK 11605 003 LED LCD LPL 11 6 WXGA Glare LP116WH1 TLA1 LF 200nit 8ms 500 1 LK 11608 001 CASE ...

Page 164: ...A Glare B116AW02 V0 LF 200nit 16ms 500 1 LK 11605 004 LED LCD LPL 11 6 WSVGA Glare LP116WSA TLA1 LF 200nit 16ms LK 11608 002 CASE COVER BRACKET ASSEMBLY LCD COVER IMR BLACK GW 60 WHA02 003 CABLE ANTENNA WLAN 50 WHA02 005 CABLE ANTENNA 3G 50 WJ302 001 CABLE LCD CABLE ASSY W MIC 50 WHA02 006 CASE COVER BRACKET ASSEMBLY LCD BEZEL GW 60 WHA02 004 CASE COVER BRACKET ASSEMBLY LCD BRACKET R L 33 WHA02 00...

Page 165: ...E LCD CABLE ASSY W MIC 50 WHA02 006 CASE COVER BRACKET ASSEMBLY LCD BEZEL GW 60 WHA02 004 CASE COVER BRACKET ASSEMBLY LCD BRACKET R L 33 WHA02 003 DIGITAL LIGHT DEVICE CAMERA 0 3M 57 WHA02 001 ASSY LED MODULE 11 6 WSVGA Glare W ANTENNA CCD 3G RED PB 6M BGK02 003 LED LCD AUO 11 6 WSVGA Glare B116AW02 V0 LF 200nit 16ms 500 1 LK 11605 004 LED LCD LPL 11 6 WSVGA Glare LP116WSA TLA1 LF 200nit 16ms LK 1...

Page 166: ...2 004 LED LCD AUO 11 6 WXGA Glare B116XW02 V0 1A 3G LF 200nit 8ms 500 1 LK 11605 003 LED LCD LPL 11 6 WXGA Glare LP116WH1 TLA1 LF 200nit 8ms 500 1 LK 11608 001 CASE COVER BRACKET ASSEMBLY LCD COVER IMR BLACK PB 60 BGH02 001 CABLE ANTENNA WLAN 50 WHA02 005 CABLE ANTENNA 3G 50 WJ302 001 CABLE LCD CABLE ASSY W MIC 50 WHA02 006 CASE COVER BRACKET ASSEMBLY LCD BEZEL PB 60 BGH02 002 CASE COVER BRACKET A...

Page 167: ... LCD BEZEL PB 60 BGH02 002 CASE COVER BRACKET ASSEMBLY LCD BRACKET R L 33 WHA02 003 DIGITAL LIGHT DEVICE CAMERA 0 3M 57 WHA02 001 Memory Memory MICRON SO DIMM DDRIII 1066 1GB MT8JSF12864HZ 1G1F1 LF 128 8 0 065um KN 1GB04 015 Memory ELPIDA SO DIMM DDRIII 1066 1GB EBJ10UE8BDS0 AE F LF 128 8 0 065um KN 1GB09 012 Memory SAMSUNG SO DIMM DDRIII 1066 1GB M471B2873EH1 CF8 LF 64 16 0 055um KN 1GB0B 028 Mem...

Page 168: ...er SPEAKER SPEAKER R L 23 WHA02 001 Miscellaneous ODD MYLAR STICKER 47 WHA02 001 SIGNAL PLATE FOR W O BT FUNCTION 47 WHA02 002 SIGNAL PLATE FOR W BT FUNCTION 47 WHA02 003 Category Description Acer PN SCREW SCREW 1 98D 3 0L K 4 6D NI NL 86 WHA02 001 SCREW SCREW 1 98D 4 0L K 4 6D 0 8T ZKNL 86 WHA02 002 SCREW SCREW 2D 6L K 4 6D ZK NL CR3 86 WHA02 003 SCREW SCREW 2D 10L K 4 2D NI NL 86 WHA02 004 SCREW...

Page 169: ...Chapter 6 159 ...

Page 170: ... 233G25Mn EMEA Italy LX BGH02 007 ENBFXS 233G25Mn W7HP64BTIT1 UMACkk4 1G 2G 250 BT 6L2 8 5R CB_bgn_0 3D_GEk_IT71 BUTTERFLY_XS EV 001IT CMS U230 0B ENBFXS 232G32Mn EMEA Switzerl and LX BGH02 006 ENBFXS 232G32Mn W7HP64BTCH1 UMACkk4 1 2G 320 6L2 8 5R CB_bgn_0 3D_GEk_SW23 BUTTERFLY_XS EV 133CH CMS U230 0B ENBFXS 412G25Mn WW WW S2 BGH02 003 ENBFXS 412G25Mn W7HP64BWW2 UMACkk4 2 1G 250 BT 6L2 8 5R CB_bgn...

Page 171: ... 8 ENBFXS 234G32Mn NLED 11 6W XGAG SO2GBIII10 SO2GBIII10 INT1000H N 6CELL2 8 ENBFXS 233G32Mn NLED 11 6W XGAG SO1GBIII10 SO2GBIII10 INT1000H N 6CELL2 8 ENBFXS 741G16Mn NLED 11 6W XGAG SO1GBIII10 N INT1000H N 6CELL2 8 ENBFXS 414G32Mn NLED 11 6W XGAG SO2GBIII10 SO2GBIII10 INT1000H N 6CELL2 8 ENBFXS 233G25Mn NLED 11 6W XGAG SO1GBIII10 SO2GBIII10 INT1000H BT 2 1 6CELL2 8 ENBFXS 232G32Mn NLED 11 6W XGAG...

Page 172: ...NBFXS 412G25Mn NLED 11 6W SVGA G SO1GBIII10 SO1GBIII10 INT1000H BT 2 1 6CELL2 2 ENBFXS 412G25Mn NLED 11 6W XGAG SO1GBIII10 SO1GBIII10 INT1000H BT 2 1 6CELL2 8 ENBFXS 412G25Mn NLED 11 6W SVGA G SO1GBIII10 SO1GBIII10 INT1000H BT 2 1 6CELL2 2 Model LCD Memory 1 Memory 2 Wireless LAN1 Bluetooth Battery ...

Page 173: ...ck Placarded Accessory Placarded 11 Netbook Bag Black Adapter DELTA 30W Adapter DELTA 30W 19V 1 7x5 5x11 Black ADP 30JH BA LF HIPRO 30W Adapter HIPRO 30W 19V 1 7x5 5x11 Black HP A0301R3 B1LF Rev 03 w Korean safety logo LF LITE ON 30W Adapter LITE ON 30W 19V 1 7x5 5x11 Black PA 1300 04AC LF Audio Codec Realtek ALC269X Realtek Audio Codec ALC269X B cover Mirror w Camera Mirror w Camera Battery PANAS...

Page 174: ...0rpm 320GB HTS545032B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm SEAGATE N160GB5 4KS HDD SEAGATE 2 5 5400rpm 160GB ST9160314AS Wyatt SATA LF F W 0001SDM1 SEAGATE N250GB5 4KS HDD SEAGATE 2 5 5400rpm 250GB ST9250315AS Wyatt SATA LF F W 0001SDM1 SEAGATE N320GB5 4KS HDD SEAGATE 2 5 5400rpm 320GB ST9320325AS Wyatt SATA LF F W 0001SDM1 TOSHIBA N160GB5 4KS HDD TOSHIBA 2 5 5400rpm 1...

Page 175: ...66 2GB EBJ21UE8BDS0 AE F LF 128 8 0 065um HYNIX SO1GBIII10 Memory HYNIX SO DIMM DDRIII 1066 1GB HMT112S6BFR6C G7 N0 LF 64 16 0 055um HYNIX SO2GBIII10 Memory HYNIX SO DIMM DDRIII 1066 2GB HMT125S6BFR8C G7 N0 LF 128 8 0 055um MICRON SO1GBIII10 Memory MICRON SO DIMM DDRIII 1066 1GB MT8JSF12864HZ 1G1F1 LF 128 8 0 065um SAMSUNG SO1GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 1GB M471B2873EH1 CF8 LF 64 16...

Page 176: ...166 Appendix B VGA Chip None UMA UMA Intel WiFi Antenna WNC PIFA PIFA Wireless LAN INTEL INT1000H Lan Intel WLAN 112BN HMWG MM 903341 BRAND Type Description ...

Page 177: ...wnload information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s ...

Page 178: ...168 Appendix C ...

Page 179: ...09 D DIMM Modules Removing 51 Replacing 128 Display 4 E EasyTouch Failure 148 External Module Disassembly Flowchart 45 F Features 1 Flash Utility 35 FPC Cable Removing 95 Replacing 103 FRU Field Replaceable Unit List 161 H Hard Disk Drive Modules Replacing 127 HDD1 Removing 54 Replacing 127 HDD2 Removing 56 Replacing 127 HDTV Switch Failure 149 Hot Keys 13 I Indicators 11 Intermittent Problems 150...

Page 180: ...ory Check 134 MIC Board Replacing 100 Microphone Module Removing 97 Model Definition 176 Modem Board Removing 80 Replacing 113 Modem Cable Removing 85 Replacing 110 Modem Failure 145 N No Display Issue 135 O ODD Failure 142 ODD Module Removing 49 Replacing 129 Online Support Information 189 P Panel 5 Bottom 8 left 5 PC Card 11 Power Board Removing 94 Replacing 100 Power On Failure 134 Primary HDD ...

Page 181: ...EasyTouch Buttons 148 HDTV Switch 149 Internal Microphone 140 Internal Speakers 138 LCD Failure 137 Modem 145 No Display 135 ODD 142 Other Failures 149 Power On 134 Thermal Unit 148 TouchPad 138 WLAN 146 U Undetermined Problems 150 Upper Cover Removing 70 Replacing 116 USB Board Removing 82 Replacing 112 utility BIOS 27 35 W Windows 2000 Environment Test 184 Wireless Function Failure 146 WLAN Modu...

Page 182: ...172 ...

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