Troubleshooting
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83
Optical drive
Your server does not recognize an optical drive
■
Restart your server, then open the BIOS Setup utility by pressing and
holding
F2
while your server restarts. Make sure that the IDE controllers
are enabled. For more information, see
“Using the BIOS Setup Utility” on
.
■
Reinstall the device driver. For instructions, see
Using Your Server
Companion DVD
.
■
Make sure that the drive is configured correctly by following the
instructions in the drive’s documentation.
■
Turn off your server, then remove the drive and push it in again to make
sure the drive is seated correctly. For instructions, see
installing an optical drive” on page 31
.
Your optical drive tray does not open
■
Press a straightened paper clip wire into the optical drive’s manual eject
hole. The drive tray opens.
■
If this problem happens frequently while the server is turned on, the drive
may be defective.
Expansion cards
Your server does not recognize an expansion card
■
Restart your server.
■
Make sure that you have installed the necessary software or driver. For
instructions, see the card’s documentation.
■
Reseat the expansion card and riser card. For instructions, see
and removing PCI expansion cards” on page 41
.
■
If another slot of the correct size is available, install the card in a different
slot.
■
Confirm that the PCI slot option ROM is not disabled in the BIOS setup
utility.
Hard drive
The hard drive cannot be accessed, or you receive a “General failure
reading drive C” error message
■
If a diskette is in the diskette drive, eject it and restart your server by
pressing the reset button.
■
Restart your server by pressing the reset button.
■
Turn off your server, then remove all hard drives and push them in again
to make sure the drives are seated correctly. For instructions, see
“Removing and installing a hard drive” on page 33
.
■
If your server has been subjected to static electricity or physical shock, you
may need to reinstall the operating system.
Summary of Contents for E-9520T
Page 1: ...USER GUIDE Gateway E 9520T Server ...
Page 2: ......
Page 6: ...Contents www gateway com iv ...
Page 16: ...CHAPTER 1 Checking Out Your Gateway Server www gateway com 10 ...
Page 24: ...CHAPTER 2 Setting Up Your Server www gateway com 18 ...
Page 64: ...CHAPTER 4 Installing Components www gateway com 58 ...
Page 103: ...APPENDIX B 97 BIOSSettings ...
Page 114: ...APPENDIX B BIOS Settings www gateway com 108 ...
Page 115: ...APPENDIX C 109 Safety Regulatory and Legal Information ...
Page 125: ......
Page 126: ...A MAN E 9520T USR GDE R0 10 06 ...