Gateway Computer Basics, User Manual

Page: 90 / 110

86
Troubleshooting
Power
My system is turned on but nothing is getting power
■
If your system is plugged into a surge protector, make sure the surge
protector is securely connected to an electrical outlet, switched on, and
working properly. Plug a working device, such as a lamp, into the outlet
and turn it on to test the outlet.
■
Make sure all components are connected securely to the surge protector
and properly switched on.
Printer
Printer will not turn on
■
Make sure the power cable is plugged into an AC power source.
Printer is on but will not print
■
Check the cable between the printer and the computer. Make sure it is
connected to the proper port.
■
Check the connector and cable for bent or broken pins.
■
Reinstall the printer driver. Use the manual that came with your printer
for instructions on installing the printer driver.
■
If the printer you want to print to is not the default printer, make sure
you have selected it in the printer setup.
You receive a “Printer queue is full” error message
■
Make sure the printer is not set to work offline.
■
Wait until files have been printed before sending additional files to the
printer.
To set up a default printer:
1 Click Start, then select Settings, then Printers.
2 Right-click on the name of the printer you want to be the default
printer. A menu opens.
3 Select Set as Default.
07334.book Page 86 Friday, December 29, 2000 10:23 AM