Gateway 8400, System Manual

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110
Troubleshooting
Invalid password Enter your password again, making sure to
enter it correctly. Be aware that some
passwords are case sensitive.
If you do not know the password, you may
need to reinstall the software you are trying to
access.
Startup passwords are stored in BIOS. If this
password has been set and is unknown, you
may be able to reset the password through
system board jumper settings.
Keyboard clock line failure Try a working keyboard.
Make sure the keyboard is compatible with the
system. You may have to change the switch
setting to AT.
Keyboard controller failure Try a working keyboard.
Make sure the keyboard is compatible with the
system. You may have to change the switch
setting to AT.
Keyboard not detected See “The keyboard does not work.” on
page 104 for a possible solution.
Turn off the system, then check the keyboard
cable.
Keyboard stuck key failure Remove any objects that may be resting on the
keyboard, then restart the system.
Check for sticky keys. Clean the keyboard if
necessary.
Memory errors were detected
while the system powered up See “The system detected memory errors
during start up.” on page 97 for a possible
solution.
Memory size error Enter the BIOS Setup utility, then save the
memory configuration.
Non-system disk or disk error Eject the diskette, then press E
NTER
.
If the diskette is bootable, check it for errors.
Not enough memory Close all programs that are not currently in
use.
Error message Solutions
05895.book Page 110 Thursday, May 11, 2000 1:11 PM