Table 3 Troubleshooting
Trouble
Possible causes
Solutions
The wire connector terminal
block has become loose.
Check wire connector terminal block
make sure it is plugged in terminal
block 10 (X8).
The limit switch wire connector
terminal block has become
loose.
Check limit switch wire connector
terminal block make sure it is
plugged in terminal block 9 (X9).
Check the limit switch mode.
Motor only runs in one direction.
The electric component on the
control board such as Q2, Q91
or Q92 may be damaged.
Replace the electric component Q2,
Q91 or Q92 (BTA16/600) or replace
the board.
Gate auto-closes immediately after
opening.
The auto-close time is too short.
Reset the auto-close time. See
Set
auto-close function
section.
When you use button 4 of remote
control to open the gate(pedestrian
mode), gate travels too short.
The width of pedestrian mode is
too narrow.
Reset the width of pedestrian mode.
See
Set width of pedestrian mode
section.
When you use button 4 of remote
control to open the gate(pedestrian
mode), but the gate will auto-close
immediately.
The auto-close time of
pedestrian mode is too short.
Reset the auto-close time of
pedestrian. See
Set auto-close
function of pedestrian mode
section.
The limit switch wire connector
terminal block becomes loose.
Check the limit switch mode (see
table 1 Dip-switch).
Connecting wires or terminal
blocks are too loose.
Check the connecting wires and
terminal blocks.
The electric component on the
control board such as Q2, Q91
or Q92 may be damaged.
Replace the electric component Q2,
Q91 or Q92 (BTA16/600) or replace
the board.
The gate will not open or close.
Power switch is OFF
Make sure power switch is ON.
The indicator light of remote
control does not light.
Check the batteries on your remote
control.
Remote control is not suitable
for receiver.
After making sure the codes are
correct, erase remote controls and
then re-program the codes in the
device. See
Adding extra remote
controls (learning)
section.
Remote control does not work
Broken receive board
Replace receive board.
The Force Adj. (VR1) is adjusted
too small.
Check the Force Adj. (VR1). Adjust
VR1 to increase force.
When you open the gate by using
the remote control, gate will stop in
mid-travel or reverse before
reaching the fully limit position.
Gate is obstructed.
Remove the obstruction.
The remote control operating
distance is too short.
Signals are shielded by the gate.
Link a new antenna (1~1.2m BVR
0.75mm
2
see parts list) to the old
antenna. Then fix the antenna on
the wall vertically, make sure the
total height from the top of antenna
to the ground is approx. 1.5m.
