61
Problem
Reason
The Solution
The kettle does not shut
off automatically when the
water is boiling.
The lid and/or lid ring is
missing or not inserted
correctly.
Due to high energy loss via evaporation of water, the tem-
perature control will not work correctly, if the kettle is not
closed correctly. For operation, always cover the kettle by
the appropriate lid set (see: ‘Preparing the Appliance for
Operation’).
Excessive amounts of lime
influence the temperature
control.
De-calcify the kettle (see: ‘De-Scaling the Kettle’).
You are using the appliance
at high altitude.
At high altitude (e.g. on high mountains), the ambient
pressure is reduced, leading to a somewhat lower boiling
temperature. Thus, the temperature for automatic shut off
(100°C) cannot be reached. Switch off the kettle manu-
ally (hold the “Start/Stop” button pressed until the signal
sounds).
The power base and/
or base of the kettle get
unexpectedly hot during
operation.
The power cord has been
wound partly around the cable
storage during operation.
Always unwind the power cord completely before operation
to avoid overheating. Check the power cord for any damage
(e.g. discolouration, deformation).
The power socket in the
centre of the power base
or the pins at the bottom
of the kettle are polluted,
damp, damaged or cor-
roded.
Immediately unplug the appliance. Check the power con-
nection at the bottom of the kettle and the power socket
of the power base for moisture, discolouration, distortion or
corrosion. Do not use the appliance again, if the pins are not
smooth, dry, and clean. There is no use in trying to clean or
repair the pins of the power connector. Contact an authori-
sed service centre for replacement or repair.
The power cord or the con-
nectors of the power base
and kettle are damaged.
Do not attempt to use the appliance, when the
power cord or connectors are damaged in any
way.
Contact an authorised service centre for replacement
or repair.
A series of short signals
sound with the “Start/
Stop” button flashing.
With a program running,
you turned the selection
dial „Easy Select“ to ano-
ther tea program or tem-
perature.
New entries are not possible, while a program is running.
Turn the selection dial back to the previous setting. Alter-
natively, cancel the running program (holding the “Start/
Stop” button pressed for at least 2 seconds) and start the
appliance anew with your new selection.
