29
Problem
Possible cause
Solution
The mixing
jar is leaking.
The blade unit or lid is not
installed correctly.
Ensure to hold the blade unit and lids straight while
screwing them onto the mixing jar. The threads may not be
misaligned (tilted).
The gasket seal in the blade
unit or the lid is not properly
in place, damaged, or food is
sticking to the sealing surfaces.
Ensure that the gasket seal is clean and inserted properly.
The edges of the mixing jar
are dirty or chipped.
Clean the upper rim and thread of the mixing jar. DO NOT
use the jar if the jar is damaged in any way.
When
removing the
mixing jar,
the blade
unit sticks
to the motor
base and/
or liquid runs
out onto
the motor
base and/or
accumulates
under the
motor base.
The blade unit was not
screwed on tightly enough
and/or there are residues of
sticky food on the coupling of
the motor base and/or the
gasket seal of the blade unit is
damaged or dirty.
Immediately unplug the appliance. Grasp the mixing jar and
motor base and turn the complete appliance upside down.
Then, remove the mixing jar. If the blade unit stays within
the motor base, protect your hands with working gloves or
a tough cloth folded several times for removing the blade
unit from the motor base. Thoroughly clean the coupling of
the motor base, exterior of the blade unit, the gasket seal
in the blade unit, and the upper rim of the mixing jar. When
assembling the mixing jar, ensure that you screw on the
blade unit correctly for getting a completely leak-free seal.
No liquid may run out when turning the mixing jar upside
down.
The food has been too hot
when being filled in and/or
you filled in alcoholic food.
Do not fill any hot food into the mixing jar! Your food must be
no more than lukewarm. Do not attempt to process alcoholic
food or beverages! During processing, the alcohol may
evaporate, thus building-up pressure within the mixing jar.
NOTES FOR DISPOSAL
Dispose of the appliance and packaging must be effected in accordance
with the corresponding local regulations and requirements for electrical
appliances and packaging. Please contact your local disposal company.
Do not dispose of electrical appliances as unsorted municipal waste, use
separate collection facilities. Contact your local government for information regarding
the collection systems available. If electrical appliances are disposed of in landfills,
dumps, or refuse incineration, hazardous substances can leak into the groundwater or
can be emitted into air, thus getting into the food chain, and damaging your health
and well-being as well as poisoning flora and fauna. When replacing old appliances
with new once, the vendor is legally obligated to take back your old appliance for
disposal at least for free of charge.