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SOLVING PROBLEMS
If any problems occur during operation, you will find solutions in this section.
Problem
Reason
The Solution
Appliance doesn't turn on
and the motor doesn’t start
AND
the blade assembly doesn’t rotate.
The appliance is not live.
Ensure that the appliance is
connected to a sufficient power
supply (see: ›Important Safeguards
for Electrical Appliances‹).
Test the power outlet by connecting
a lamp.
The safety interlock is active,
because the blade assembly or the
jar is not installed correctly.
The blade assembly must be screwed
correctly onto the jar and may not
be misaligned. Insert the tabs of the
jar in the slits on the motor base and
press down the jar.
See: ›Processing Your Food‹.
The blade assembly is blocked.
Remove the jar from the motor base
and take out the obstacles. Chop in
short pulses.
See: ›Processing Your Food‹.
The thermal safety switch is active.
Remove the jar. Then unplug and
leave the appliance cool down for
approx. 30 minutes. Thereafter, try
again.
There is a severe problem.
Unplug the appliance and call your
customer service for support.
See: ›Information and Service‹.
Lid or blade assembly will not pro-
perly align to the jar.
You did not align the threads of
the jar and lid or blade assembly
properly.
With the thread tilted when screwed
on, the jar will be leaking. Install lid
or blade assembly according to the
instructions in section ›Preparation‹.
Food is too finely chopped or too
watery.
The food has been over processed.
The »Design Micro Blender« needs
only a few seconds for achieving
best results. Try short pulses.
The results are insufficient.
Ingredients cling to the inner walls
of the jar.
Remove the jar and stir the
ingredients. Thereafter, operate in
short intervals (pulse operation) for
even blending and chopping.
Especially for frozen ingredients,
pulse in short intervals of 2-5
seconds.
