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13.2.

FAILURE CODE CHECKING

When a failure occurs, it will show failure symbol on the screen.

Failure code display area,“ E-“ means no failure. If another faiure code, please refer to the bottom

of this page in [Common failures and maintenance], the corresponding failure to understand the

cause and solutions.

Common failures code

13.3

PARAMETER CHECKING AND SETTING

The system parameters can be checked and adjusted via the controller. But they should not be changed 

casually, especially by house owners.

Warning

This operation is reserved to facilitate future service and maintenance. 

All parameters should not be changed casually, especially by house owners!

Code

Description

Er 01

Phase fault

Er 02

Phase missing

Er 03

Water flow failure (DHW)

Er 04

Water flow failure (Heating/Cooling)

Er 05

1# High pressure protection

Er 06

1# Low pressure protection

Er 07

2# High pressure protection

Er 08

2# Low pressure protection

Er 09

Communication failure

Er 10

DHW temperature sensor failure

Er 11

Countdown lock

Er 12

1# High compressor discharge temperature protection

Er 13

2# High compressor discharge temperature protection

Er 16

1# Coil temperature sensor failure

Er 17

2# Coil temperature sensor failure

Er 18

1# Compressor discharge temperature sensor failure

Er 19

2# Compressor discharge temperature sensor failure

Er 20

Ambient temperature sensor failure

Er 21

Heating/Cooling inlet water temperature sensor failure

Er 22

DHW outlet temperature sensor failure

Er 23

1# Compressor suction temperature sensor failure

Er 24

1# Compressor discharge temperature sensor failure

Er 29

1# Compressor Over-current protection

Er 30

2# Compressor Over-current protection

Er 32

Low ambient temperature protection

Er 33

Heating/Cooling outlet water temperature sensor failure

Er 34

Low outlet water temperature protection in Cooling mode

Er 37

Too big water temperature difference between inlet and outlet during

Heating /Cooling

Er 99

Communication failure

Summary of Contents for GSR-20-HC

Page 1: ...INSTALLATION AND USER MANUAL TR 50 70 90 115 125 150 COMMERCIAL HEAT PUMP GSR 20 HC GSR 30 HC GSR 38 HC GSR 45 HC GSR 63 HC ...

Page 2: ...he heat pump please read this user manual carefully Otherwise heat pump may be damaged which may result in serious injury or even death for service personel and user Heat pump shall be installed and start up by qualified personel approved by GASSERO ...

Page 3: ...mperature monitoring voltage protection water coil freeze protection All safety features are tested and run at the factory to assure proper operation of all components and safety switches All components are carefully designed and selected for endurance durability and carefree day to day operation Each unit is fully tested in performance and safety before exit factory Simple Maintenance and Service...

Page 4: ...onic Panasonic Panasonic Panasonic Panasonic Compressor Type Scroll Scroll Scroll Scroll Scroll Compressor Quantity 1 2 2 2 3 Outlet Water Temp C 55 55 55 55 55 Max Outlet Water Temp C 60 60 60 60 60 Min Outlet Water Temp C 7 7 7 7 7 Hot Water Yield L h 408 645 817 967 1354 Water Flow m h 4 1 6 4 8 2 9 7 13 5 Condenser Tube in shell Tube in shell Tube in shell Tube in shell Tube in shell Water Pre...

Page 5: ...r Cable Hole High Pressure Gauge system2 Low Pressure Gauge system 2 Wire Controller Cable Hole Power Cable Hole High Pressure Gauge system1 Low Pressure Gauge system 1 Water Outlet Water Inlet MODEL L mm W mm H mm A mm B mm GSR 20 HC 752 690 965 470 785 GSR 30 HC 1450 702 950 755 708 GSR 38 HC 1450 702 1064 755 708 GSR 45 HC 1450 702 1266 755 708 ...

Page 6: ...m H mm A mm B mm GSR 63 HC 2150 772 1291 757 5 680 Water Inlet Water Outlet Wire Controller Cable Hole Power Cable Hole High Pressure Gauge system1 system2 system3 Low Pressure Gauge system 1 system2 system3 GSR 63 HC ...

Page 7: ...Sıc 35 C Dönüş Suyu Sıc 40 C Dönüş Suyu Sıc 50 C Dönüş Suyu Sıc 55 C 1 2 3 4 5 Ortam Sıcaklığı C COP Eğrileri COP 1 3 2 4 5 HeatingCapacityCurves Heating Capacity W AmbientTemp 1 Return Water Temp 30 C 2 Return Water Temp 35 C 3 Return Water Temp 40 C 4 Return Water Temp 50 C 5 Return Water Temp 55 C 1 Return Water Temp 30 C 2 Return Water Temp 35 C 3 Return Water Temp 40 C 4 Return Water Temp 50 ...

Page 8: ...lığı C COP Eğrileri Isıtma Kapasitesi W COP 1 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 Isıtma Kapasitesi Eğrileri Ortam Sıcaklığı C Ortam Sıcaklığı C COP Eğrileri HeatingCapacityCurves Heating Capacity W AmbientTemp 1 Return Water Temp 30 C 2 Return Water Temp 35 C 3 Return Water Temp 40 C 4 Return Water Temp 50 C 5 Return Water Temp 55 C 1 Return Water Temp 30 C 2 Return Water Temp 35 C 3 Return W...

Page 9: ...uyu Sıc 30 C Dönüş Suyu Sıc 35 C Dönüş Suyu Sıc 40 C Dönüş Suyu Sıc 50 C Dönüş Suyu Sıc 55 C 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 HeatingCapacityCurves Heating Capacity W AmbientTemp 1 Return Water Temp 30 C 2 Return Water Temp 35 C 3 Return Water Temp 40 C 4 Return Water Temp 50 C 5 Return Water Temp 55 C 1 Return Water Temp 30 C 2 Return Water Temp 35 C 3 Return Water Temp 40 C 4 Return Water Temp 50 C...

Page 10: ... C 1 2 3 4 5 Dönüş Suyu Sıc 30 C Dönüş Suyu Sıc 35 C Dönüş Suyu Sıc 40 C Dönüş Suyu Sıc 50 C Dönüş Suyu Sıc 55 C 1 2 3 4 5 HeatingCapacityCurves Heating Capacity W AmbientTemp 1 Return Water Temp 30 C 2 Return Water Temp 35 C 3 Return Water Temp 40 C 4 Return Water Temp 50 C 5 Return Water Temp 55 C 1 Return Water Temp 30 C 2 Return Water Temp 35 C 3 Return Water Temp 40 C 4 Return Water Temp 50 C...

Page 11: ...itesi Eğrileri Ortam Sıcaklığı C Ortam Sıcaklığı C COP Eğrileri Isıtma Kapasitesi W COP 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 HeatingCapacityCurves Heating Capacity W AmbientTemp 1 Return Water Temp 30 C 2 Return Water Temp 35 C 3 Return Water Temp 40 C 4 Return Water Temp 50 C 5 Return Water Temp 55 C 1 Return Water Temp 30 C 2 Return Water Temp 35 C 3 Return Water Temp 40 C 4 Return Water Temp 50 C 5 Re...

Page 12: ...alve Suction accumulator Compressor Evaporator fin tube 2 way thermal expansion valve Condenser Tube in shell Water inlet Water outlet Defrosting Mode High pressure switch Low pressure switch 4 way valve Suction accumulator Compressor Condenser fin tube 2 way thermal expansion valve Evaporator Tube in shell ...

Page 13: ...ging area and higher efficiency Thermal expansion valve The 2 way thermostatic expansion valve ensures high efficiency when heating moreover ensures high efficiency when defrosting Evaporator The hydrophilic fin tube heat exchanger has big heat exchanging area and rational fin distance thus significantly improves heating and defrosting efficiency Fan The exterior motor fan with 5 fan blades is str...

Page 14: ... explosive gas and sulfide etc Keep it far away from sands falling leaves and area with high frequency equipment The foundation should be heightened to avoid the water inflow in rainy season and snow burying in winter if it is installed in the open air Installation in balcony or on roof top must be accordance with the allowable stress of the building structure The heat pump should be fixed firmly ...

Page 15: ...r the gutter or the sinkhole for draining water more efficiently Discharge valve is necessary on the drainpipe Service valve needs to be installed before the magnet valves on the system pipeline for further inspection The pressure of the water outlet should be between 0 3MPa and 0 6MPa It is recommended to use metal pipeline such as stainless steel pipes internal plastic pipes internal stainless s...

Page 16: ...the evaporator Shut Off Valve Solenoid Valve Check Valve Elec Heater Water Pump Y Shape Filter Flow Switch Heat Pump Controller Heat Pump Dinning Hall Guest Room Sauna Room Water Pump Filter Filter Solenoid Valve Flow Switch can omit Drainage Water Tank Check Valve Elec Heater can omit Heating Cooling Circuit 1 Heat pump 2 Heat pump controller 3 Butffer tank 4 Circulation pump 5 Non return valve 6...

Page 17: ...e clip as picture 1 separate the controller as 2 parts as picture 2 3 On the wall that you are going to install the controller drill 2 holes at a level parallel to the sight line as picture 3 The hole distance is 60mm diameter is 8mm 1 Place the plastic screws of the enclosure into the hole and use the tapping screw ST4 16 D 1 enclosed to fix the back cover of controller on the wall as picture 4 2...

Page 18: ...l switch are installed correctly Please open all the valves which should be opened and close all that should be closed before the commissioning Make sure the heat preservation of the water system is in good condition 10 2 COMMISSIONING The commissioning should be carried out by profession Comprehensive inspection of the entire system should be identified as meeting the requirements and the water l...

Page 19: ...oller is locked FUNCTION In the main interface the key is for status query UP DOWN Page up and down query or modify parameters Query or set parameters together with Function key Press and to set the water temperature of current mode as the unit is turned on CLOCK AND TIMER KEY Press timer for 5 seconds to set clock Long press time key to enter timer setting together with and to set ON OFF timer to...

Page 20: ...ng When the heat pump is switched on Press and to set the water temperature of current mode as the unit is turned on Mode switch Press for 5 seconds to switch the mode 7 2 5 Manual defrosting Press for 5 seconds to enter manual defrosting coil temp defrosting quit temp H6 To quit manual defrosting long Press ON OFF key or wait till the defrosting time reaches the maximum defrosting duration parame...

Page 21: ...0 Homepage turn on electric heater SET 3 seconds SET SET 3 seconds turn off electric heater Manual electric heater Press time ON OFF together for 3 seconds to turn on or turn off electric heater manually ...

Page 22: ...nds ON or Off state Status interface Select history error parameter Return to homepage On or OFF state Clock fouse Hour focus 3 seconds Adjust hour Foucs minute Adjust minute Return to homepage or Within 30 seconds without operation Clock setting At the first time the time should be defined according to local time zone Otherwise the accuracy of Timer on Timer off would be influenced ...

Page 23: ...sequently the machine could no longer be controlled automatically based on the setting temperature it will be restarted until the next time point of Timer on is arrived or the key is pressed Totally 2 ON OFF timers can be set And they can be applied to use for every day or only one day In timer setting status the figure below NO represents the timer sequence If it shows on bottom it means timer in...

Page 24: ...form Timer 1 and return to homepage 1 ON OFF 2 ON or OFF state Timer 1 focus Cancel Timer 1 1 2 ON OFF 1 ON OFF 5 seconds 1 2 ON OFF Select Timer 2 Cancel Timer 2 5 seconds 2 Return to homepage Timer cancelling Press time key for 5 seconds in timer setting interface to cancel the ON OFF timer of current segment ...

Page 25: ...22 12 CIRCUIT DIAGRAM ...

Page 26: ...23 ...

Page 27: ...24 ...

Page 28: ... volume caused by air entering the system to ensure enough capacity and reliability of the heat pump Check the water pump and the valves on the pipes if they work well and make sure there is noleakage from connectors Keep the surrounding of the heat pump dry clean and ventilated Regularly clean the evaporator to keep high heat exchanging efficiency Check the inside pipe connectors and refrigerant ...

Page 29: ...protection Er 08 2 Low pressure protection Er 09 Communication failure Er 10 DHW temperature sensor failure Er 11 Countdown lock Er 12 1 High compressor discharge temperature protection Er 13 2 High compressor discharge temperature protection Er 16 1 Coil temperature sensor failure Er 17 2 Coil temperature sensor failure Er 18 1 Compressor discharge temperature sensor failure Er 19 2 Compressor di...

Page 30: ...ings press or to modify the value of the parameter and press function to return to query status Under factory parameter query or setting interface if no operation to the controller within 30 seconds the controller will return to main interface automatically The controller also can return to main interface via pressing ON OFF key 13 4 PARAMETER NUMBER AND DESCRIPTION ARE LISTED IN THE FOLLOWING TAB...

Page 31: ...27 ON or OFF state M 3 seconds Parameters state Select parameter SET SET Focus the value SET M Adjust the value SET Save the change SET M or Within 30 seconds without operation Return to homepage ...

Page 32: ...defrosting when coil temp set value H7 Minimum temperature difference between ambient temp and coil temp to allow defrosting 0 15 8 H8 Maximum ambient temperature to allow defrosting 0 20 15 No defrosting if ambient temp set value P1 Regulating interval of EEV 20s 90s 45s P2 Target overheat of main EEV control 5 10 0 P3 When discharge temperature is higher than this value EEV open steps will go up...

Page 33: ...00 380 450 2 1 single system 2 double systems 550 650 2 F8 Overheat compensation 0 1 1 0 No 1 Yes F9 Energy step control within one unit 0 1 0 0 ON 1 OFF F10 Energy step control for cascade central control 0 1 0 0 ON 1 OFF F11 Routing inspection interval for cascade control 1 15min 15min F12 Unit quantity of start after first power on or mode switch for central control 25 100 25 Total unit quantit...

Page 34: ...e value Save the change M ON or OFF state 3 seconds demonstration Enter password e g 1111 Just as a Enter the first number Confirm the first number Enter the second number Confirm the second number Enter the third number Confirm the third number Enter the fourth number Return to homepage ...

Page 35: ...u need to confirm with professional engineer as soon as possible Code Description A1 1 Coil temperature A2 1 Compressor suction temperature A3 1 Compressor discharge temperature A4 Ambient temperature A5 DHW outlet temperature A6 Heating Cooling outlet water temperature A7 Reserved A8 1 Compressor current A9 1 Open steps of EEV A10 Reserved b1 2 Coil temperature double system unit only b2 2 Compre...

Page 36: ...s are not water system water pump opened 3 Open all the valves in the 4 The water filters is system blocked up 4 Clean the water filter Low heating 1 Lack of refrigerant 1 leakage hunting and fix it capacity 2 Bad water system heat discharge all the refrigerant preservation and inject the right amount 3 Low evaporator heat 2 improve the heat transferring preservation 4 Low water flow volume 3 Wash...

Page 37: ...peration of the circulation pump and fix it 2 Change a bigger pump 3 Wash the water filter 4 Adjust or change the flow volume control device Over high compressor discharge pressure 1 Low water flow volume 2 Thermostatic expansion valve openings is not correct or blockage 1 Check the circulation pump and the water filter 2 Check and adjust the openings or directly change the expansion valve Over lo...

Page 38: ...Sanayi Limited Şirketi İstanbul Endüstri ve Ticaret Serbest Bölgesi 4 Sokak No 8 34957 Tuzla Istanbul TÜRKİYE Telefon 90 216 394 09 85 86 87 Faks 90 216 394 24 91 www gassero com 28 10 2022 Technical modification rights reserved ...

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