GarrettCom Magnum S14 Installation And User Manual Download

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S14 Convenient Switches

Installation and User Guide (06/04)

www GarrettCom com

5.0 TROUBLESHOOTING

All Magnum Ethernet products are designed to provide reliability and

consistently high performance in all network environments. The installation of Magnum

S14-Series 10/100 Mb/s Switches is a straightforward procedure (see INSTALLATION,

Section 3.0); the operation is also straightforward and is discussed in Section 4.

Should problems develop during installation or operation, this section is intended

to help locate, identify and correct these types of problems. Please follow the suggestions

listed below prior to contacting your supplier. However, if you are unsure of the

procedures described in this section or if the Magnum S14-Series 10/100 Mb/s Switch is

not performing as expected, do not attempt to repair the unit; instead contact your supplier

for assistance or contact GarrettCom Customer Support.

Summary of Contents for Magnum S14

Page 1: ...Magnum S14 Convenient Switch A member of Converter Switch family ...

Page 2: ...emark of Xerox Corporation NEBS is a registered trademark of Telcordia Technologies UL is a registered trademark of Underwriters Laboratories Important The Magnum S14 10 100 Mb s Convenient Switch contains no user serviceable parts Attempted service by unauthorized personnel shall render all warranties null and void If problems are experienced with Magnum S14 10 100 Mb s Switches products consult ...

Page 3: ...ctions may cause interference to radio communication It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart J of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cau...

Page 4: ...ser Guide 06 04 Contacting GarrettCom Inc Please use the mailing address phone and fax numbers and email address listed below GarrettCom Inc 213 Hammond Ave Fremont CA 94539 Phone 510 438 9071 Fax 510 438 9072 Website http www GarrettCom com ...

Page 5: ...e Package and the Product 9 2 2 Product Description 10 2 3 Magnum S14 Series with four RJ 45 Copper ports 15 2 4 Frame Buffering and Latency 16 2 5 Features and Benefits 19 2 6 Applications for office S14 Series 21 3 0 INSTALLATION 28 3 1 Locating the Convenient Switch Unit 28 3 2 MC14 TRAY for Rack Mounting of S14 Series Switches 29 3 3 MC14 TR PS9 MC14 TR PS9X2 31 ...

Page 6: ...egotiation 41 4 0 OPERATION 42 4 1 Dual Speed Functionality and Switching 42 4 2 Auto cross MDIX Auto negotiation and Speed sensing 45 4 3 FF A Full Fixed or Auto negotiation options for port 2 46 4 4 Dual LEDs Front panel and side panel Magnum S14 Series 47 5 1 Before Calling for Assistance 49 5 2 When Calling for Assistance 50 5 3 Return Material Authorization RMA Procedure 51 5 4 Shipping and P...

Page 7: ... Revisions 06 04 Small revision of the Agency Approvals Rev A 03 04 Initial release of this user manual for the S14 Converter Switch GarrettCom Inc reserves the right to change specifications performance characteristics and or model offerings without notice ...

Page 8: ...a port is operating at 100Mbps Data Rate 100Mbps When a port is operating at 10 Mbps Data Rate 10 Mbps Network Standards 100Mb Ethernet IEEE 802 3u 100BASE TX 100BASE FX 10 Mb Ethernet IEEE 802 3 10BASE T Auto sensing for speed IEEE 802 3u Packet Processing Between Domains Filter Forwarding Rate from 100Mbps ports 148 800 pps max ...

Page 9: ...packet time 100 to 10 Mbps 5µs 10 to 100Mbps 5µs Path Delay Value 50 BT on all ports Maximum Ethernet Segment or Domain Lengths 10BASE T Unshielded twisted pair 100 m 328 ft 100BASE TX CAT 5 UTP 100 m 328 ft Operating Environment Ambient Temperature S14 32ºF to 104ºF 0ºC to 40ºC S14H 13ºF to 140ºF 25ºC to 60ºC Long term per independent agency tests UL 40ºF to 149ºF 40ºC to 85ºC ...

Page 10: ... Cold Start S14H model to 20ºC S14P model to 40ºC Ambient Relative Humidity 5 to 95 non condensing Altitude All models 200 to 5000ft 60 15 000 m Conformal Coating optional Humidity protection Note H and P models are designed for NEBS compliance including vibration shock and altitude Packaging Enclosure Rugged sheet metal Steel Dimensions Switch unit Height x Width x Depth ...

Page 11: ...els UL listed class II Power Supply AC External Power input 8 15 V DC jack is 2 5mm center ve with 6ft cord Input 115vac at 60 Hz for d models 230vac at 50Hz for i models that have IEC320 power connector built in the PS unit Input 100 240V AC at 47 63Hz for Hd high temp Hi w adapter kit Input 95 260V AC at 47 63Hz for Pd high temp Pi w adapter kit DC to unit 12V DC 2 5mm jack center ve 6ft cord ...

Page 12: ...he 12V DC jack is also present 12V DC internal range of 8 0 to 15V DC 24V DC internal range of 18 to 36V DC 48V DC internal range of 36 to 60V DC t Power Consumption 3 watts typical 4 watts max Note 1 8 15V DC can be used for dual source DC input Note 2 Internal DC power floats user may ground or if desired Port Connectors ...

Page 13: ...enables auto negotiation and auto cross MDIX FF enables Full Fixed 100Mb Full Duplex mode LED Indicators Dual front and end port 4 has front only POWER Steady On when power applied 10 100 100Mbps OFF 10 Mbps LK ACT Steady On for LINK with no traffic blinking indicates port is transmitting receiving F H ON full duplex OFF half duplex Mounting option for S14 Family of Switches Metal Mounting clips f...

Page 14: ... UL 60950 cUL CE Emissions meet FCC Part 15 Class A NEBS L3 and ETSI compliant H P models IEEE P1613 Env Std for Electric Power Substations P model NEMA TS 2 and TEES for traffic control equipment P model designed for UL 2043 above the ceiling installation IEC61850 EMC and Operating Conditions Class C for Power Substations Warranty Three years return to factory Made in USA ...

Page 15: ...l except for 24VDC power input S14HR 24VDC Same as S14H 24VDC model but includes DIN RAIL MC2 option S14H 48VDC Same as S14H 24VDC model except for 48VDC power input S14P Pd Pi Premium rated four 10 100 RJ 45 ports Switch for un controlled outdoor env Int 8 to 15V terminal block Ext AC Premium rated Power Supply included S14P 12VDC Same as S14P Pd Pi except ext AC Premium Power Supply is not inclu...

Page 16: ...r for obvious damage prior to installing this product notify the carrier immediately of any damage which you believe occurred during shipment or delivery Inspect the contents of this package for any signs of damage and ensure that the items listed below are included This package should contain 1 Magnum S14 Series Convenient Switch Unit 1 External Power Supply for S14 S14H S14P d i model only 1 set...

Page 17: ...ient Switches covers the full range of application environments with regular office Hardened factory floor and Premium rated outdoor versions Extra features for heavy duty and extended temperature operation ranges are included selectively in the Hardened factory floor and Premium rated outdoor models Input power may be AC or DC at 12V 24V or 48V providing a selection for office or for heavy duty i...

Page 18: ...2 2a Magnum S14 Rear view one RJ 45 port on rear 8 15V DC GarrettCom S14 Left Side View Fig 2 2a GarrettCom Magnum S14 Convenient Switch LA1 LA3 F H LA2 PWR 10 100 PORT 1 PORT 2 P O R T 3 P O R T 4 LK AC T 10 100 9VDC 1AMP 3 2 1 PORT 4 PORT 1 PORT 2 PORT 3 W W W G arrettCom Com 10 100 LK A C T LK ACT 10 100 10 100 LK A C T POWER GarrettCom Magnum S14 ...

Page 19: ... mounted securely on a closet wall or metal cabinet or by using the metal panel mounting clips included The orange label Magnum S14H as shown above in Fig 2 2c are hardened units designed for factory floor and other industrial applications The S14H models are built with high grade components and use special thermal techniques and a rugged metal case for extended temperature industrial applications...

Page 20: ... W W G arrettCom Com 10 100 LK AC T LK ACT 10 100 10 100 LK A C T POWER Magnum S14H Hardened Convenient Switch GarrettCom Magnum S14H available Ambient temperature rating is up to 25 C to 60 C for any of the power input types AC or DC Fig 2 2c Magnum S14H Front view three RJ 45 ports on Front side of the unit as shown in Fig 8 15V DC GarrettCom S14 Left Side View 10 100 F H LA4 4 Fig 2 2d ...

Page 21: ...itch GarrettCom Magnum S14P The red label Magnum S14P as shown in Fig 2 2e is a premium rated unit suitable for temperature un controlled outdoor applications Specially designed with premium grade extended temperature components the S14P uses similar thermal techniques as the S14H hardened units for cooling Mounting options include panel mounting DIN rail or rack mount tray Choices of models for e...

Page 22: ...r side All the four ports of the S14 Series convenient switch support auto cross MDIX and perform the auto cross in the auto negotiation mode only Dual LEDs indicate operating status of ports may be viewed from any direction and are mounted on the top as well as end for convenience There are power PWR indicators for the unit to validate that the unit is turned ON For each port there are Link and A...

Page 23: ...ex ports or A to connect with an auto negotiating port Port 2 is controlled by the manually selectable slide switch FF A mounted underneath the port Use care in changing the switch position as the switch is small and fragile See section 4 4 2 4 Frame Buffering and Latency The Magnum S14 Series Convenient Switches are store and forward switches Each frame or packet is loaded into the Switch s memor...

Page 24: ...here is no way to filter frames with a bad CRC the entire frame must be present in order for CRC to be calculated the result of indiscriminate cut through forwarding is greater traffic congestion especially at peak activity Since collisions and bad packets are more likely when traffic is heavy the result of store and forward operation is that more bandwidth is available for good packets when the t...

Page 25: ...w control mechanism when operating at half duplex only When the Switch detects that its free buffer queue space is low the Switch prevents more frames from entering by forcing a collision signal on all receiving half duplex ports in order to stop incoming traffic The latency the time the frame spends in the Switch before it is sent along or forwarded to its destination of the S14 Series Convenient...

Page 26: ...ompact package that fits right into the site Three models for three application environments Yellow label for the office and wiring closet Orange label Hardened for the factory floor Red label premium rated for un controlled temperatures outdoors Installation is Plug and Play operation is transparent to software The Magnum S14 Series Switches operate as a LAN switch only forwarding those packets f...

Page 27: ...tended temperature ratings S14 Series power input may be a variety of types external AC and internal DC at 12V 24V or 48VDC AC may be at extreme temperatures DC input models can operate as dual source The 12V DC jack is present on DC input models so that the unit can operate from an external AC PS or from DC applied to the terminal block either or both present Dual source power may increase availa...

Page 28: ...t effectively The edge of the network connectivity product makes challenging industrial applications easier more economical and more reliable The compact Magnum S14 series 10 100 Mbps switch functions support a mixed environment of 10 Mbps and 100Mbps users and the switching full half duplex capability on all four ports provides bandwidth for high performance Port 1 on the back end is typically is...

Page 29: ...4 Convenient Switch LA1 LA3 F H LA2 PWR 10 100 PORT 1 P ORT 2 PO RT 3 P O R T 4 L K AC T 10 100 9VDC 1AM P 3 2 1 PORT 4 PORT 1 PORT 2 PORT 3 W W W G arrettC om C om 10 100 LK AC T LK ACT 1 0 10 0 10 100 L K A C T P OWER GarrettCom Magnum S14 Convenient Switch GarrettCom Magnum S14 Convenient Switch LA1 LA3 F H LA2 PWR 10 100 PORT 1 P ORT 2 PO RT 3 P O R T 4 L K AC T 10 100 9VDC 1AM P 3 2 1 PORT 4 ...

Page 30: ...network operation or impacting other users The multi functional S14 Convenient switches provide this solution very efficiently and economically Various features included MDIX plug n play Din Rail mountings and dual LEDs make this compact and convenient switch a very effective solution for this requirement Example 2 S14Hs In this application of Industrial environments where in a expanding of Indust...

Page 31: ... 3 2 1 PORT 4 PORT 1 PORT 2 PORT 3 W W W G arrettC om C om 10 100 LK AC T LK ACT 10 10 0 10 100 LK A C T POW ER GarrettCom Magnum S14 Convenient Switch GarrettCom Magnum S14 Convenient Switch LA1 LA3 F H LA2 PWR 10 100 PORT 1 PORT 2 P OR T 3 P O RT 4 LK AC T 10 100 9VDC 1AMP 3 2 1 PORT 4 PORT 1 PORT 2 PORT 3 W W W G arrettC om C om 10 100 LK AC T LK ACT 1 0 1 0 0 10 100 LK A C T POWER GarrettCom M...

Page 32: ...Ps The Magnum S14Ps fits very well in high temperature locations control rooms experiencing a need to scale its LAN quickly and cost effectively With its half full duplex switching capability the S14Ps provides a very economical high bandwidth solution at each copper cable user access point The 10 100 dual speed functions to support a mixed environment of 10 Mbps and 100Mbps users and devices un c...

Page 33: ... PO R T 4 LK A C T 10 100 9VDC 1AMP 3 2 1 PORT4 PORT 1 PORT 2 PORT 3 W W W G arrettCom Com 10 100 L K A C T LK AC T 1 0 1 0 0 10 100 L K A C T POWER Magnum S14P Premium Rated Convenient Switch and Workstations 100Mb Servers 100 and Workstations 100Mb Servers 100 and Workstations 100Mb Servers 100 and Workstations 100Mb Servers 100 Router Router M a g n u m m P 6 2 G arrettC om LA3 F H PWR 10 10 La...

Page 34: ...arsh temperature environment mounted above the ceiling in the building The ongoing demand of growing network can be easily met by this sleek designed convenient Switch The steel enclosure and wide selections of DC power input qualifies the Magnum S14Ps to provide a dependable reliable and economical solution for any temperature un controlled location environments ...

Page 35: ...media connection 3 1 Locating the Convenient Switch Unit All the S14 series Switches operate in transparent half and full duplex mode The store and forward switch easily take care of the network traffic and can be used as a useful economical tool to expand the existing network The compact and lightweight design of the Magnum S Series allows it to be easily installed in almost any location Metal mo...

Page 36: ...inhibited The green Power PWR Led must turn ON when power is applied through the internal DC input 12V 24V or 48V DC or external AC through 9V DC jack 3 2 MC14 TRAY for Rack Mounting of S14 Series Switches For 19 rack mounting of Magnum FT14 series Media Converters a rack mount tray is available MC14 TRAY The Media Converter units are mounted with their RJ 45 port and DC power jack in the back wit...

Page 37: ...stallation of the model MC14 TRAY 19 rack mount tray will hold a few often three to eight S14 series Convenient Switches with their power supplies plugged into power strips not included in the rear area of the tray Metal mounting screws in the bottom front hold the Media ...

Page 38: ... These models comes with built in common universal AC power supply rated at 55 watts at 50 C ambient 12VDC output and supporting up to 10 Switches for MC14 TR PS9 and 16 units S14 Series for MC14 TR PS9X2 The MC14 TR PS9X2 Model has two groups of eight units per power supply These models are equipped with auto ranging AC input to the power supplies for use worldwide The MC mounting spaces of the M...

Page 39: ...is an example of an installation of the model MC14 TR PS9 19 rack mount tray holding a few S14 Series 10Mbps FT14 s and 100Mb 14E Media Converters each with their power input plugged into the built in common AC power supply in the rear area of the tray PS units that come with the MC s are not used ...

Page 40: ... DIN Rail mounting option The Magnum S14HR S14PR Convenient Switches designed for use in Factory Floor Industrial Ethernet environments are also available for DIN Rail mounting in an enclosure having DIN Rails The metal DIN Rail mounting hardware is optional and needs to be ordered as a separate item e g Model DIN RAIL MC2 It comes with four screws to attach the bracket to the MC unit The Rail cli...

Page 41: ... efficient and can work with an external AC power supply Magnum S14 Series require a nominal 12VDC input range 8 to 15V see Specifications at the jack in the rear The extended temperature Hd version is used for heavy duty and industrial applications up to 55 C ambient The 12V DC power input has a plug of 2 5mm center ve with 6 ft cord All the AC power supply designed to be used with UL listed Clas...

Page 42: ...wer choices to the user to deploy in uncontrolled temperature environments 12VDC 24VDC 48VDC The Internal 12V DC 8 15V DC has a built in terminal block for ground The 9V DC jack is also present Detail information about the 12 VDC the 24V DC and the 48V DC is provided in the Technical Specifications Section 1 1 The various models of Direct DC power type and extended ambient temperature ...

Page 43: ...eliably equipped with an Direct DC power supply and have built in screw terminals for secure attachment of the power leads Three models support a range of power input types The three model choices are for use with 12VDC 24VDC or 48VDC power DC power input may be chosen for high availability The extended temperature capability of the Direct DC powered S14P s ...

Page 44: ...d at 40 C to 75 C The DC jack is also present and optionally can be used with an external P rated AC power supply to provide dual source power input DC Power Terminals floating GND Terminal for earth or ground wire connection to the S14H chassis Input Voltage 8 15V DC 12V DC 18 36V DC 24V DC 36 60V DC 48V DC ...

Page 45: ...2VDC leads to the Direct DC power terminal block on the Magnum S14H hardened media converter as shown in Figure above The DC terminal block on the Magnum S14H is located on the left side of the unit and is equipped with three 3 screw down lead posts The power terminals are identified as positive and negative and they are floating inside the unit so that either of the terminal may be grounded by th...

Page 46: ... power supply and figure out the ve potential lead or ve potential lead The more ve potential lead will connect to the post labeled ve and the rest to the ve The GND can be hooked up at the last When power is applied the green PWR LED will illuminate 3 8 Connecting Twisted Pair RJ 45 ports The Magnum S14 Series Convenient Switches can be connected to only one media type with two different speed i ...

Page 47: ...is recommended that high quality CAT 5 cables which work for both 10 Mbps and 100Mbps be used whenever possible in order to provide flexibility in a mixed speed network since S14 series switch ports are auto cross MDIX for either 10 and 100Mbps Note that the auto cross function does not operate if the port is fixed or not supporting auto negotiation 3 8 1 Connecting Twisted Pair RJ 45 CAT 3 or CAT...

Page 48: ...d when the unit is powered and proper connection is established If this does not help ensure that the cable is connected properly and that the device on the other end is powered and is not defective 4 For Port 1 or 1SW if the LINK LED is not illuminated move the switch which has a cross over or up link for linking to another hub or Switch 3 8 2 Connections to NICs which support Auto Negotiation RJ...

Page 49: ...gnum S14 Series Convenient Switches provide four switched ports three ports in the front and one on the rear The architecture supports a dual speed switching environment with auto negotiation capability The switched RJ 45 ports are full duplex and auto sensing for speed See section 2 2 When the connected device is 10 Mbps the S14s obeys all the rules of 10 Mbps Ethernet configurations The 10 Mbps ...

Page 50: ...e front side The internal functions of both are described below Switching Filtering and Forwarding Each time a packet arrives on one of the switched ports the decision is taken to either filter or to forward the packet Packets whose source and destination addresses on the same port segment will be filtered constraining them to one port and relieving the rest of the network from processing them A p...

Page 51: ... Switching Address Learning The Magnum S14 Series units have address table capacity of 2K node addresses and are suitable for use in large networks They are self learning so that as nodes are added or removed or moved from one segment to another the S14 Series automatically keeps up with node locations An address aging algorithm causes least used addresses to fall out in favor of new frequently us...

Page 52: ... mode for speed in 10BASE T and 100BASE TX modes The MDIX does the auto cross only under the Auto negotiation mode and will not take effect if the port is fixed port 2 can be fixed to Full duplex Operation is according to the IEEE 802 3u standard When a RJ 45 cable connection is made and each time a LINK is enabled auto 10 100 F H PWR LA3 LA1 LA2 A 1 2 3 GarrettCom Magnum S14 Right Side View FF ...

Page 53: ...mounted underneath the port 2 of the Convenient Switch While in the FF position it allow the port to 100Mbps full duplex fixed mode only which can be useful for using Fast Ethernet media converter like Magnum 15E The auto cross will not take effect under fixed mode While in A position the switch port 2 support auto negotiation to easily connect any other Auto negotiating device and work at higher ...

Page 54: ...c blinking for activity per port LINK will turn off in the event connectivity is lost between the ends of the twisted pair segment or a loss of power occurs in the unit or remote device The Link ports are also represented by LA1 LA2 LA3 LA4 Steady On or steady Off indicates no Receive Activity 10 100 Steady ON for 100Mb speed OFF for 10Mb speed per port F H Steady ON for Full duplex mode OFF for h...

Page 55: ... is also straightforward and is discussed in Section 4 Should problems develop during installation or operation this section is intended to help locate identify and correct these types of problems Please follow the suggestions listed below prior to contacting your supplier However if you are unsure of the procedures described in this section or if the Magnum S14 Series 10 100 Mb s Switch is not pe...

Page 56: ...nd the cables wires have not been crimped or in some way impaired during installation About 90 of network downtime can be attributed to wiring and connector problems 3 Make sure that an AC power cord is properly attached to each Magnum S14 Series unit Be certain that each AC power cord is plugged into a functioning electrical outlet Use the PWR LEDs to verify each unit is receiving power 4 If the ...

Page 57: ...red to provide the following information 1 A complete description of the problem including the following points a The nature and duration of the problem b Situations when the problem occurs c The components involved in the problem d Any particular application that when used appears to create the problem 2 An accurate list of GarrettCom product model s involved with serial number s Include the date...

Page 58: ...returns for repair must be accompanied by a Return Material Authorization RMA number To obtain an RMA number call GarrettCom Customer Service at 510 438 9071 during business hours in California or email to support garrettcom com When calling please have the following information readily available Name and phone number of your contact person Name of your company institution Your shipping address Pr...

Page 59: ...arge for the testing of non defective units under warranty Testing and repair of product that is not under warranty will result in a customer user charge 5 4 Shipping and Packaging Information Should you need to ship the unit back to GarrettCom please follow these instructions 1 Package the unit carefully It is recommended that you use the original container if available Units should be wrapped in...

Page 60: ...rial This material may cause electro static shock damage to the unit 2 Clearly mark the Return Material Authorization RMA number on the outside of the shipping container 3 GarrettCom is not responsible for your return shipping charges 4 Ship the package to GarrettCom Inc 213 Hammond Ave Fremont CA 94539 Attn Customer Service ...

Page 61: ...e at no charge other than shipping and handling provided that the product is returned pre paid to GarrettCom This warranty will not be effective if in the opinion of GarrettCom the product has been damaged by misuse misapplication or as a result of service or modification other than by GarrettCom GarrettCom reserves the right to make a charge for handling and inspecting any product returned for wa...

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