• You have checked with your dealer.
• You have tried to restore factory settings.
(See first paragraph on facing page).
• You have carefully packed the detector in its
original shipping carton or other suitable box.
Make certain that proper insulation or packing
material is used to keep all parts secure. Do
ship stems or headphones unless they are part
of the problem. Be certain to return all coils,
unless the problem is mechanical.
9 Ship to Garrett Security Division, 1881 W.
State Street, Garland, TX 75042.
• You can call Garrett's Customer Service
Department (972) 494-6151 if you have further
questions.
Please allow approximately one week for
Garrett technicians to examine and service
your detector after receiving it, plus another
week for return shipping. All equipment will be
returned UPS or parcel post unless you give
REPAIR SERVICE
In case of difficulty, read this Operator's
Manual again thoroughly to make certain the
Investigator G-500 is not inoperable because
of wrong adjustments or improper operating
methods. Your dealer may also be able to offer
advice. Remember that computerized circuitry
of this detector permits you to restore instantly
its precise factory settings. Simply hold down
the POWER touchpad for ten (10) seconds.
When this detector must be returned to the fac-
tory for service, always include a letter with the
instrument that describes its problem as fully
as possible. Include your name, address and a
phone number where you can be contacted
between 8:30 a.m. and 4 p.m., Central time.
Before you return any detector to the Garrett
factory, make certain:
• You have checked batteries and connectors.
(Check batteries especially closely. They are
the most common cause of detector.
55
PN 1529570 Rev B
54
Garrett G-500
