The Tacx Training app will not connect to my trainer
If the Tacx Training app will not connect to your trainer, you can try these tips.
• Turn off your phone, and turn it back on again.
• Turn off Bluetooth technology on your phone, and turn it back on again.
• Disconnect the trainer's power cable, and connect it again.
• Ensure the trainer is not connected to another device or app.
• Update the Tacx Training app to the latest version.
• If you bought a new phone, remove your trainer from the Tacx Training app on the phone you intend to stop
using.
The trainer is not responding
If the trainer stops responding, you can try these tips.
• Hold the pairing button for 5 seconds to power down the trainer and disconnect from any paired device.
• Hold the pairing button for 10 seconds to restore the device to the original factory settings.
You will need to pair the trainer with the Tacx Training app again (
Pairing the Trainer with the Tacx Training
).
Pairing Your Trainer with an Edge Bike Computer
You can pair the Tacx NEO 3M trainer with a compatible Edge bike computer, such as the Edge 1040, using
ANT+ technology. The trainer can be paired as a smart trainer for workouts and courses, or the trainer can be
paired as a power sensor to only record power and cadence data.
For information about specific device compatibility, purchasing, or to view the owner's manual for your device,
go to
.
1 Bring the Edge bike computer within 3 m (10 ft.) of the trainer.
NOTE: Stay 10 m (33 ft.) away from other wireless sensors while pairing.
2 On the Edge bike computer, select
> Sensors > Add Sensor.
NOTE: The Edge bike computer searches for nearby ANT+ technology sensors.
3 Wait while the device searches for your trainer.
4 On the Edge bike computer, a message appears.
5 Follow the on-screen instructions.
When the trainer is paired with your device, the trainer appears as a connected sensor. Sensor data appears
in the data screen loop or a custom data field. You can customize the optional data fields.
Pairing Your Trainer with a Garmin Watch
You can pair the Tacx NEO 3M trainer with a compatible watch, such as the Forerunner
®
965, using ANT+
technology.
For information about specific device compatibility, purchasing, or to view the owner's manual for your watch,
go to
.
1 Bring the Forerunner watch within 3 m (10 ft.) of the trainer.
NOTE: Stay 10 m (33 ft.) away from other wireless sensors while pairing.
2 On your watch, hold
.
3 Select Sensors & Accessories > Add New > Search All.
TIP: When you start an activity with the Auto Discover option enabled, the watch automatically searches for
nearby sensors and asks if you want to pair them.
After the trainer is paired with your watch, the sensor status changes from Searching to Connected. Trainer data
appears in the data screen loop or a custom data field. You can customize the optional data fields.
Troubleshooting
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