6.5 Symptoms
If your robotic lawnmower does not work as expected, follow the symptoms guide below.
There is a FAQ (Frequently Asked Questions) on www.gardena.com which provides more detailed answers to a
number of standard questions. Contact GARDENA customer service if you still cannot find the reason for the fault.
Symptoms
Cause
Action
The robotic lawnmo-
wer has difficulty doc-
king.
The boundary wire is not laid in a long
straight line that is far enough out from the
charging station.
Check that the charging station has been in-
stalled according to the instructions in
ling and connecting the charging station op
pagina 14
The guide wire is not inserted in the slot un-
der the charging station.
It is absolutely critical for operation that the
guide wire is perfectly straight and is in the
correct position under the charging station.
Therefore make sure that the guide wire is al-
ways in its slot in the charging station. See
De begeleidingsdraad leggen en aansluiten
op pagina 20.
The charging station is on a slope.
Place the charging station on a surface that is
entirely level. See
tion op pagina 12.
The robotic lawnmo-
wer runs at the wrong
time
The robotic lawnmower clock needs to be set. Set the clock. See
The start and stop times for mowing are in-
correct.
Reset the start time and stop time settings for
mowing. See
Uitgebreid op pagina 24.
The robotic lawnmo-
wer vibrates.
Damaged blades lead to imbalance in the
cutting system.
Inspect the blades and screws and replace
them if necessary. See
pagina 41.
Too many blades in the same position lead to
imbalance in the cutting system.
Check that only one blade is fitted at each
screw.
Different versions (thickness) of GARDENA
blades are used.
Check if the blades are of different versions.
The robotic lawnmo-
wer runs, but the bla-
de disc does not rota-
te.
The robotic lawnmower searches for the
charging station.
No action. The blade disc does not rotate
when the robotic lawnmower is searching for
the charging station.
The robotic lawnmo-
wer mows for shorter
periods than usual
between charges.
Grass or other foreign object blocks the blade
disc.
Remove and clean the blade disc. See
the robotic lawnmower op pagina 40.
The battery is spent.
Accu op pagina 41.
Both the mowing and
charging times are
shorter than usual.
The battery is spent.
Accu op pagina 41.
The robotic lawnmo-
wer is parked for
hours in the charging
station.
The robotic lawnmower has an inbuilt standby
period according to the Standby time table.
See
Standby op pagina 38.
No action.
The STOP button has been activated.
Open the hatch, enter the PIN code and con-
firm with the OK button. Press the Start but-
ton and then close the hatch.
48 - Probleemoplossing
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