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Polycom VVX500 and VVX600 - User Guide

Redialling Numbers 

Ending Calls 

Setting up and handling three way calls 

To dial the last number you called, press the right arrow key for the Placed 
Calls list. The first number in the list is the last call you placed. 

To quickly end an active call, replace the handset, or press     . Or, from Active Call, Lines, 
or Calls view, tap End Call. If you’re in Calls view, be sure to highlight the call first. 

To redail a number:

1.

 From the Dialler (shown right), tap the first number in the list.

2.

 Place the call.

You can set up a three way call with two other parties. 

Just as with other calls, you can hold and resume these calls. In addition, you’ll have the option to 
split a three way call, end the call and place the people you were talking with on hold.  

To set up a three way call:

1.

 Call the first person

2.

  From Lines or Calls view, press More and then Confrnc.  

The active call is then placed on hold.

3.

 Using the Dialler, call the second person

4.

  When the second person answers, press More and then 

Confrnc to join everyone in a conference. The Active: 
Conference screen displays, as shown next

Summary of Contents for Polycom VVX550

Page 1: ...Polycom VVX550 and VVX650 Full user guide...

Page 2: ...tion 4 Home view 5 Answering another call 7 To call from the Recent Calls list 10 Working with Your Contact Directory 14 To dial a contact 15 To call from your Directory 10 To view contact information...

Page 3: ...Heard 18 Working with a Corporate Directory 17 Updating the Incoming Call Ring Tone 18 To search the Corporate Directory 17 Changing the Speaker Volume 18 To dial a Corporate Directory contact 17 To v...

Page 4: ...basic and advanced phone functions How to set up the Polycom VVX500 and VVX600 The phone will arrive pre configured and simply needs to be connected to the internet and powered up Your Administrator...

Page 5: ...ne line has one or more held calls the call colour is dark blue as shown below The number of total calls is shown above the calls To select a call use the up and down arrow keys New Call Select New Ca...

Page 6: ...as multiple lines then the calls display under the associated line Call colour indicates status Use the up and down arrow keys to highlight a call The soft keys apply to the highlighted call The follo...

Page 7: ...epends if your phone last displayed Home or Lines view To use the handset pick up the handset To use speakerphone press or press answer To use your headset press the headset button Home View Calls Vie...

Page 8: ...enabled and a call arrives while you re already on a call the incoming call will be automatically answered if you end or hold the current call 1 Select Settings from Home view and select Basic Prefere...

Page 9: ...play the Dialler do one of the following Manually from the Dialler Automatically by tapping a favourite in Home or Lines view Automatically from your Favourites list Recent Calls list or Contact Direc...

Page 10: ...Calls list Favourites list or your Directory Alternatively you can quickly call a favourite from Home or Lines view To call from the Recent Calls list To call from the Recent Calls list or To call fr...

Page 11: ...om the Dialler shown right tap the first number in the list 2 Place the call You can set up a three way call with two other parties Just as with other calls you can hold and resume these calls In addi...

Page 12: ...number of new messages you have A Messages icon on the status bar If you have more than one new message then the icon has a counter indicating the number of new messages you have A Messages icon also...

Page 13: ...ns a list of missed receive and placed calls Each list can hold up to 100 entries The Recent Calls list displays calls in one of the following ways You can choose the type of list to display and sort...

Page 14: ...elow Contact your administrator for the exact number From your Contact Directory scroll to view contacts or enter search criteria to find a contact From your local Contact Directory you can If you can...

Page 15: ...u re using the onscreen keyboard tap before you tap Search From your Contact Directory tap the contact you want to call From the contact s information screen tap the contact s phone number From your C...

Page 16: ...p Ring Type and select the ringtone you want to use for the contact Tap Divert Contact and enter the phone number of the third party you want this contact s calls sent to Tap Auto Reject and enable or...

Page 17: ...do the following From the Corporate Directory perform a quick search or an advance search or Search for contacts Dial contacts Add contacts to your local Contact Directory To perform a quick search e...

Page 18: ...act Directory so you can identify callers when your phone rings To change the volume of what you hear during a call press one of the Volume keys to lower or raise the speaker volume To select an incom...

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