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Polycom VVX500 and VVX600 - User Guide

To place a three way call on hold: 

To resume a call that is on hold: 

  From Lines or Calls view, press Hold. If you’re in Calls view, be 

sure to highlight the conference first. The other two people in 
the call are held. The following example shows a held three  
way call in Calls view.

  From Lines or Calls view, press Resume

  From Lines or Calls view, press End Call.

  A message count on the Home screen, as show below. The counter 

indicates the number of new messages you have.

  A Messages icon,        , on the status bar. If you have more than one 

new message then the icon has a counter indicating the number of 
new messages you have. A Messages icon also scrolls under the time 
display and also displays next to the phone line (Lines view only), as 
shown below.

  A flashing Message Waiting indicator

  An audible alert (if your phone is on-hook)

Ending three way calls 

Listening to Voicemail 

To end a three way call, and your connection to the other people, press End Call. By default, when  
you press End Call, the other two people remain connected.  

To end a conference call: 

Your phone may indicate new voicemail messages by the following:

Summary of Contents for Polycom VVX550

Page 1: ...Polycom VVX550 and VVX650 Full user guide...

Page 2: ...tion 4 Home view 5 Answering another call 7 To call from the Recent Calls list 10 Working with Your Contact Directory 14 To dial a contact 15 To call from your Directory 10 To view contact information...

Page 3: ...Heard 18 Working with a Corporate Directory 17 Updating the Incoming Call Ring Tone 18 To search the Corporate Directory 17 Changing the Speaker Volume 18 To dial a Corporate Directory contact 17 To v...

Page 4: ...basic and advanced phone functions How to set up the Polycom VVX500 and VVX600 The phone will arrive pre configured and simply needs to be connected to the internet and powered up Your Administrator...

Page 5: ...ne line has one or more held calls the call colour is dark blue as shown below The number of total calls is shown above the calls To select a call use the up and down arrow keys New Call Select New Ca...

Page 6: ...as multiple lines then the calls display under the associated line Call colour indicates status Use the up and down arrow keys to highlight a call The soft keys apply to the highlighted call The follo...

Page 7: ...epends if your phone last displayed Home or Lines view To use the handset pick up the handset To use speakerphone press or press answer To use your headset press the headset button Home View Calls Vie...

Page 8: ...enabled and a call arrives while you re already on a call the incoming call will be automatically answered if you end or hold the current call 1 Select Settings from Home view and select Basic Prefere...

Page 9: ...play the Dialler do one of the following Manually from the Dialler Automatically by tapping a favourite in Home or Lines view Automatically from your Favourites list Recent Calls list or Contact Direc...

Page 10: ...Calls list Favourites list or your Directory Alternatively you can quickly call a favourite from Home or Lines view To call from the Recent Calls list To call from the Recent Calls list or To call fr...

Page 11: ...om the Dialler shown right tap the first number in the list 2 Place the call You can set up a three way call with two other parties Just as with other calls you can hold and resume these calls In addi...

Page 12: ...number of new messages you have A Messages icon on the status bar If you have more than one new message then the icon has a counter indicating the number of new messages you have A Messages icon also...

Page 13: ...ns a list of missed receive and placed calls Each list can hold up to 100 entries The Recent Calls list displays calls in one of the following ways You can choose the type of list to display and sort...

Page 14: ...elow Contact your administrator for the exact number From your Contact Directory scroll to view contacts or enter search criteria to find a contact From your local Contact Directory you can If you can...

Page 15: ...u re using the onscreen keyboard tap before you tap Search From your Contact Directory tap the contact you want to call From the contact s information screen tap the contact s phone number From your C...

Page 16: ...p Ring Type and select the ringtone you want to use for the contact Tap Divert Contact and enter the phone number of the third party you want this contact s calls sent to Tap Auto Reject and enable or...

Page 17: ...do the following From the Corporate Directory perform a quick search or an advance search or Search for contacts Dial contacts Add contacts to your local Contact Directory To perform a quick search e...

Page 18: ...act Directory so you can identify callers when your phone rings To change the volume of what you hear during a call press one of the Volume keys to lower or raise the speaker volume To select an incom...

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