ENGLISH
LIMITED PRODUCT WARRANTY
Vorago Equipment and / or Accessories are covered by a limited warranty for the time indicated
in the annexed validity table, counting from the date of acquisition, against any manufacturing
and operation defect, provided they have been used under normal conditions of use during the
warranty period and for which it was manufactured. Vorago guarantees the buyer the absence of
anomalies regarding the materials.
PRODUCTS
VALIDITY
PC, Tablets, Cell phones, Audio, Keyboards, Mouse, Networks
and Accessories
12 Months
LCD Monitor
* Except in Panel (Screen Display) for which it will only be 12 months.
36 Months*
Guarantee Policy
Important: Please read and complete this warranty policy and seal it in the store when purchasing
the product.
Product:
Gaming case
Model: CSG501
Dealer stamp
Brand: GAME G FACTOR
Serial number:
Invoice number:
Delivery date:
Responsibilities
The total responsibility of Vorago will be to repair or replace the product, including labor and
parts, at no cost to the buyer when it is returned to the point of sale, presenting this Guarantee
Policy duly completed and stamped by the establishment where it was purchased. the product
or copy of the Receipt or Receipt or Invoice, in which the specific data of the product object of
the sale, in which the date of purchase is specified, to verify the times within the Guarantee.
Vorago may use new parts, restored or used in good condition to repair or replace any product,
at no additional cost to the consumer. In the case of Equipment and / or Accessories that do not
have repair, the change will be generated by a similar product or with superior characteristics.
This Guarantee covers the transportation expenses of the product derived from its fulfillment;
which will be directly attributable to the supplier of the product.
In all replacement products, the original warranty period will be renewed. Vorago is governed by
international standards for the manufacture of products.
How to obtain warranty support
Guarantee claims are processed through the point of sale, during the first 15 days after the
purchase, as long as they meet the requirements. Guarantee claims that can not be processed
through the point of sale and any concerns related to the product purchased should be sent with
the prepaid guide by Vorago to the address of the Vorago headquarters in Francisco Villa No. 3,
Col. San Agustín, CP 45645, Tlajomulco de Zúñiga, Jalisco, Mexico.
Except in situations of force majeure or fortuitous event, the repair time in no case will be greater
than 30 calendar days from the date of receipt of the equipment in Vorago.
Exclusions
This guarantee is not valid in the following cases:
a) When the product had been used in conditions other than normal.
b) When the product has not been operated in accordance with the instructions
for use that accompany it.
c) When the product has been altered or repaired by unauthorized persons by
Vorago.
Vorago does not offer any other express warranty for this product.
To make the guarantee valid, as well as the acquisition of parts,
components, consumables and accessories
To validate a guarantee, the following information must be sent to the email:
1.- Model and color
2.- Product failure
3.-Ticket or purchase invoice (digitized)
4.-Your Address with CP, Telephone and Full Name.
Available in the establishment where the product was purchased and / or in our central offices:
Vorago, S.A. de C.V.
Francisco Villa No. 3
Col. San Agustín, C.P. 45645
Tlajomulco de Zúñiga, Jalisco, México.
Tel. 01 (33) 3044 6666
Importador:
Vorago, S.A. de C.V.
Francisco Villa No. 3
Col. San Agustín, C.P. 45645
Tlajomulco de Zúñiga, Jalisco, México.
Tel. 01 (33) 3044 6666
