TROUBLESHOOTING
PROBLEM
CAUSE
RECTIFICATION
Taps are dripping water
Jumper valves are worn or damaged
Replace jumper valve
Tap seat is damaged
Refurbish tap seat using a reseating
tool.
Water is leaking from spindle
O-ring on jumper valve spindle is
damaged or worn
Replace o-ring
Water is not flowing from tap
Water is turned off
Turn on water
Aerator or flow regulator is blocked by
debris
Remove aerator and/or flow
regulator from tap and remove
debris. Install an inline strainer.
Spindle is difficult to turn
(jumper valve)
Build up of scale on spindle, spindle
worn or o-ring has been damaged
Remove jumper valve, clean and
regrease. Replace o-ring. Complete
SBA may need to be replaced.
Handle is loose
Screw has come loose
Tighten handle screw
Flange does not screw down onto
wall surface
Wall bodies are set too far out
Re-position tap bodies
SERVICE AND MAINTENANCE
JUMPER VALVE TAPWARE
1. Turn off the water supply and turn on the tap handle to drain water from the bodies.
2. Remove the temperature indicator from the handle.
3. Remove the handle from the tap.
4. Unscrew the top assembly from the body.
5. Check the o-ring on the spindle and the jumper valve for wear and damage. Replace if required.
6. Clean the spindle and body of debris.
7.
Place a new o-ring (if required) onto the spindle and re-grease with potable water approved grease.
8. Re-assemble top assembly. Follow the product installation guidelines for the relevant product
re-assembly method.
